ATL Berkshire 10K ipPBX Quick Start Manual Download Page 42

Page: 42 / 42

Berkshire 10K

Quick Start Guide

42 of 42

5.1. Useful Feature Codes

Activate Cancel

Directed Pickup

** + Ext.

Group Pickup

Directory

Voicemail

*97

Blind Transfer

Attended Transfer

#1 #0

Do-Not-Disturb

*78 *79

Forward Unconditional

*72 *73

Forward On Busy

*90 *91

Forward On No Answer

*52 *53

Note that the feature codes listed above are the default settings. The feature codes
may be changed by advanced users. The reference card on the administration
screen reflects the actual feature code settings.

5.2. Useful Contacts

If your Berkshire 10K ipPBX is being maintained by your supplier then please
contact them for assistance. ATL technical support can be contacted at:

•

tel:+442920500799

•

mailto:[email protected]

Summary of Contents for Berkshire 10K ipPBX

Page 1: ...e 10K ipPBX telephone system Step 1 Power up and log into your PC Unplug any existing ethernet cable from your PC Step 2 Access the IP network settings control panel for your PC The way to access this...

Page 2: ...p 3 Make a record of the current PC network configuration so that they can be returned to later Configure your PC to have the following network settings IP address 10 0 0 2 Subnet mask 255 255 255 252...

Page 3: ...Quick Start Guide 3 of 42 Step 4 Connect the supplied ethernet crossover adaptor to the PC ethernet port Step 5 Connect the supplied ethernet cable between Berkshire 10K ipPBX and the crossover adapt...

Page 4: ...er to Berkshire 10K ipPBX and wait for 5 minutes for it to finish booting Step 7 Launch a browser on the PC such as Firefox or Microsoft IE7 IE6 is not supported and in the address bar enter 10 0 0 1...

Page 5: ...erkshire 10K Quick Start Guide 5 of 42 Step 8 Click on Network Menus and enter the network manager s username and password the defaults are network netpassword This will display the network menu items...

Page 6: ...items to display the settings Step 10 Select the appropriate DHCP setting If there is DHCP available on the network then select Available but not used This will ensure that the IP address of the ipPBX...

Page 7: ...new IP address so that you may access it later Please note that the address information in the screenshot below is for example only You will need to contact the person responsible for your network fo...

Page 8: ...crossover adaptor from the PC The crossover adaptor is not required by the Berkshire 10K ipPBX during normal operation but it should be retained in case you wish to setup the unit from defaults again...

Page 9: ...the PC Step 15 Keeping one end of the supplied ethernet cable connected to the Berkshire 10K ipPBX connect the other end to the network The Berkshire 10K ipPBX is now connected and operating on your...

Page 10: ...s and change all the passwords that are still set to the default values Only the first eight characters of the passwords are checked so ensure that these characters differ from the default passwords T...

Page 11: ...ogue lines are being used as the trunk connections Step B2 Have between 1 and 4 analogue lines installed to the location of the Berkshire 10K ipPBX These analogue lines should be specified to provide...

Page 12: ...ve of how many analogue lines are being connected Step B5 The trunk setup is complete Outgoing calls will be routed over the analogue lines if the number is prefixed with the digit 9 Incoming calls wi...

Page 13: ...C2 Click on Extension Menus and enter the extension manager s username and password the defaults are extension extpassword This will display the extension menu items Step C3 Click on Add Extensions i...

Page 14: ...ial each other Any number format can be used for the extension numbers and they can be of any length The passwords are used for security between the Berkshire 10K ipPBX and the connected telephones an...

Page 15: ...listed here for each Berkshire 5000 telephone that you wish to add to the telephone system Step D1 POE If the telephone is supplied with a Power over Ethernet POE module then fit the module to the ba...

Page 16: ...onnect the supplied Ethernet cable between the network and the Berkshire 5000 telephone or the POE module if fitted Step D3 Connect the power lead from the mains adaptor or POE module to the Berkshire...

Page 17: ...Settings enter the telephone password the default is 1111 and select Easy Setup Follow the instructions on the LCD of the telephone Step D5 When prompted to enter the network details select to use DHC...

Page 18: ...se the VLAN IP address of the Berkshire 10K ipPBX even if VLAN is enabled Step D8 After completing the Easy Setup process the phone will reboot Alternatively you may force the telephone to reboot by r...

Page 19: ...the handset and you will be redirected to the setup service Step D10 After completing the spoken instructions of the setup service the phone will reboot Alternatively you may force the telephone to re...

Page 20: ...complete Making Calls Step E1 On the keypad of the Berkshire 5000 telephone dial 65 and then lift the handset The ipPBX will answer the call and announce the extension number that you are calling from...

Page 21: ...5000 telephone dial a 9 followed by the public telephone number of the mobile phone and then lift the handset After a brief delay the mobile phone will ring Answer it and confirm that it is possible t...

Page 22: ...el is typically used by the receptionist Voicemail pages for managing voicemails These pages are typically used by telephone users to manage their own voicemail messages Conferences pages for monitori...

Page 23: ...late to the network and the telephone system Advanced administration items that relate to advanced functions and customisation Access Control administration items that relate to changing licenses pass...

Page 24: ...se that are not successfully connected are shown by a red icon 1 1 2 Add Extensions This webpage is used to add new telephone extensions The procedure to add a new extension is as follows Enter detail...

Page 25: ...want to delete extension Click OK if this is the correct extension to delete Confirmation that the extension has been deleted successfully is displayed Click OK to delete another extension or Cancel t...

Page 26: ...be accessed on the Berkshire 5000 telephones by selecting MENU and then Phonebook on the LCD menus The local phonebooks on the Berkshire 5000 telephones support Office Home and Mobile telephone number...

Page 27: ...and User PINs The PINs are used to initiate or join conference calls 1 2 Network The navigation items that are available under the network heading are as follows Configure Network Configure Receptioni...

Page 28: ...ds The address for web administration is unaffected by the enabling of VLANs but the attached Berkshire 5000 telephones need to be rebooted for them to be automatically configured with the new VLAN ne...

Page 29: ...ncoming calls Allow Direct Extension Access enables the caller to enter the extension number required Allow Access to the Directory provides the caller with a directory of the available users and thei...

Page 30: ...use of the same type of VOIP connection as a SIP telephone You may wish to confirm the VOIP connection with a Berkshire 5000 telephone before using it with the Berkshire 10K ipPBX Follow the instruct...

Page 31: ...BX will download the necessary files over the internet from the ATL upgrade server Confirmation that the latest version has been loaded successfully is displayed The ipPBX now contains the latest tele...

Page 32: ...g on a version number in the list displays the release notes for the version To upgrade to a new software version Click Download Now in the row which contains the version number you require Confirmati...

Page 33: ...the ipPBX A new backup overwrites the current one The backup feature protects against misconfiguration Restore Used to apply the settings that existed at the date time of the ipPBX backup Copy Used t...

Page 34: ...gation items that are available under the access control heading are as follows Change Passwords Licenses Extension Menus Network Menus Advanced Menus Logout extension network advanced user Clicking o...

Page 35: ...asswords This webpage is used to change the administration passwords The current password must be known in order to change the password When changing a password be sure to remember what the password i...

Page 36: ...erate the Berkshire 10K ipPBX Lite type supports limited Berkshire 10K ipPBX functions Full type supports all Berkshire 10K ipPBX functions Your Berkshire 10K ipPBX will be supplied with one of these...

Page 37: ...nd their line status i e busy ringing free Conference activity queues and trunk status can also be viewed on the operator panel The operator panel user can log in by pressing the padlock button Once l...

Page 38: ...ake the user to the voicemail setup facility From here the voicemail announcements can be recorded and the PIN number can be changed The voicemail webpage provides an alternative method for voicemail...

Page 39: ...re you can view the call history of all the calls to and from the extension For those calls for which call monitoring has been activated it is possible to play a recording of the monitored call To act...

Page 40: ...ne keypad You will be prompted for a conference PIN number This may be either the conference administrator PIN or the conference user PIN A conference administrator can control other users of the conf...

Page 41: ...bpage you can access the quick setup facility for the Berkshire 10K the quick setup guide for the Berkshire 5000 IP telephone and the Berkshire 10K quick dial reference card This card contains the mos...

Page 42: ...Forward On No Answer 52 53 Note that the feature codes listed above are the default settings The feature codes may be changed by advanced users The reference card on the administration screen reflects...

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