TROUBLESHOOTING
Problem
Possible Cause
Corrective Action
UPS will not switch on.
UPS not connected to AC power source.
Ensure the UPS is securely connected to an AC outlet.
UPS circuit breaker “tripped”.
Disconnect non-essential equipment from the UPS. Reset (push in)
the rear panel circuit breaker. Switch on the UPS and plug in devices
one at a time. If the circuit breaker trips again, disconnect the device
that caused the breaker to trip.
Internal battery is not connected.
Connect battery cartridge (see
Connect Battery Cartridge
).
Utility input voltage quality is out of range.
Consider adjusting the transfer voltage and sensitivity. See
Transfer
Voltage and Sensitivity Adjustment.
UPS does not power essential
equipment during an outage.
Equipment was plugged into a Surge Only outlet.
Unplug device from 'Surge Only' outlet and move to a 'Battery
Backup' outlet.
UPS operates on battery although
utility power exists.
The UPS's plug has partially pulled out of the wall
outlet, wall outlet has been turned off, or its circuit
breaker has tripped.
Verify the UPS's plug is fully inserted into the wall, and that power
is present at the wall outlet.
Unit is in the midst of performing an automatic self
test.
No action is necessary.
Utility input voltage is out of range, frequency is out
of range or the wave form is distorted.
Consider adjusting the transfer voltage and sensitivity. See
Transfer
Voltage and Sensitivity Adjustment
.
UPS does not provide expected
backup time.
UPS is heavily loaded.
Unplug non-essential equipment (printers, scanners, etc.) from the
Battery Backup outlets and plug into 'Surge Only' outlets.
UPS battery cartridge is discharged due to recent
power outage and has not had time to recharge.
Charge the battery cartridge for 24 hours. UPS runtime is reduced
until the battery cartridge is fully charged.
Battery has reached the end of its life.
Replace battery cartridge (see
Order Replacement Battery
Cartridge
).
Red Replace Battery indicator is on.
Battery has reached the end of its life.
Refer to
Replace Battery Cartridge
, and replace the battery cartridge.
Red Overload indicator is on or
flashing.
Connected equipment is drawing more power than
the UPS can provide.
Move one or more equipment power plugs from Battery Backup
outlets to Surge Only outlets.
Blue On Line indicator is on and all
other front panel indicators are
flashing.
Internal UPS fault.
Contact Ativa Technical Support (see
Ativa Contact Information
).
SPECIFICATIONS
Item
1200 VA
On-line Input Voltage Range
(default settings)
88 - 139 VAC
Automatic Voltage Regulation (AVR)
+12% (Boost Only)
On-line Frequency Range
57 - 63 Hz (Autosensing)
On-battery Waveshape
Stepped Sine Wave
Maximum Load
720 W
Typical Recharge Time
24 Hours
Operating Temperature
32
o
to 104
o
F
0
o
to 40
o
C
Storage Temperature
23
o
to 113
o
F
-5
o
to 45
o
C
Operating / Storage Relative Humidity
0 to 95% non-condensing
Size (H x W x D)
8.7 inch X 5.1 inch X 13.8 inch
220 mm X 130 mm X 350 mm
Weight
29.7 lbs (13.5 kg)
Shipping Weight
33.2 lbs (15.1 kg)
EMI Classification
FCC / DOC Class B Certified
Approvals
TUV C-US certified per UL 1778, CSA 22.2
No. 107.1, and NOM-001
Notice
: This device complies with part 68 and part 15 of the FCC rules. Operation is
subject to the following two conditions: (1) This device may not cause harmful
interference. (2) This device must accept any interference received, including interference
that may cause undesired operation.
Note:
This equipment has been tested and found to comply with the limits for Class B
digital devices, pursuant to part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment generates, uses and can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on. The
user is encouraged to try to correct the interference by one or more of the following
measures:
•
Reorient or relocate the receiving antenna.
•
Increase the separation between the equipment and the receiver.
•
Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
•
Consult the dealer or an experienced radio/TV technician for help.
On the bottom of this equipment is a label that contains, among other information, the
FCC registration number and ringer equivalence number (REN) for this equipment. If
requested, this information must be provided to the telephone company.
Modifications not approved by the party responsible for compliance could void user’s
authority to operate the equipment.
REPLACE BATTERY CARTRIDGE
990-2491
ATIVA CONTACT INFORMATION
LIMITED TWO YEAR PRODUCT WARRANTY
1
2
For Technical Support and Returns, please call:
1-877-777-HELP (1-877-777-4357)
The limited warranty covers the original purchase of a new product used for normal
commercial, personal or household use. Office Depot, Inc. (ODP) warrants its products will
be free from defects in materials and workmanship (normal wear and tear excepted) for two
(2) years from the date of purchase, except as provided below. ODP, at its option, will
replace with a comparable product, free of charge, any product which fails under normal use
as a result of such defect. This warranty does not apply to damage caused by fire, accident,
negligence, misuse, improper cleaning or other circumstances not directly attributable to
manufacturing defects.
ODP PROVIDES THIS LIMITED WARRANTY IN LIEU OF ALL OTHER
WARRANTIES EITHER EXPRESS OR IMPLIED. EXPRESSLY EXCLUDED ARE ALL
WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE OR
MERCHANTABILITY. ODP’S SOLE OBLIGATION AND THE USER’S EXCLUSIVE
REMEDY UNDER THIS WARRANTY SHALL BE LIMITED TO THE REPAIR OR
REPLACEMENT AT ODP’S SOLE DESCRETION AND COST, OF PRODUCT OR
COMPONENTS.
IN NO EVENT SHALL ODP, ITS AFFILIATES, SUBSIDIARIES, SUPPLIERS OR
PARENT COMPANIES BE RESPONSIBLE FOR CONSEQUENTIAL, SPECIAL, OR
INCIDENTIAL DAMAGES ARISING OUT OF A CLAIM OF DEFECTIVE PRODUCT
EVEN IF ODP HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
SOME STATES OR PROVINCES DO NOT ALLOW THE EXCLUSION OF IMPLIED
WARRANTIES OR LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY
LASTS OR THE EXCLUSION OR LIMITATION OF INCIDENTIAL OR
CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY
TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU
MAY ALSO HAVE OTHER RIGHTS WHICH MAY VARY BY STATE OR PROVINCE.
THIS WARRANTY APPLIES ONLY TO THE U.S. AND CANADA.
