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Warranty Information
Customer Service
For detailed instructions on how to use your ATI product, refer to the Online
User’s Guide included on your ATI Installation CD-ROM. If you require
further assistance with your product, use one of the following options:
Online:
For product information, video drivers, Frequently Asked Questions and
Email support, visit:
, and select Customer Service for
Built By ATI products.
Telephone:
Available Monday to Friday, 9:00 AM - 7:00 PM EST.
*905-882-2626
*Access to Telephone Support is available to registered users at no
additional cost for the first 30 days from the date of purchase (long distance
charges may apply). For complete details, please visit:
http://www.ati.com/online/customercare
.
Mail:
ATI TECHNOLOGIES INC.
Attention: Customer Service
33 Commerce Valley Drive East
Markham, Ontario
Canada L3T 7N6
E
Hardware Warranty Service Statement
Should the product, in ATI’s opinion, malfunction within the warranty period,
ATI will at its discretion repair or replace the product upon receipt with an
equivalent. Any replaced parts become the property of ATI. This warranty
does not apply to the software component of a product or a product which
has been damaged due to accident, misuse, abuse, improper installation,
usage not in accordance with product specifications and instructions, natural
or personal disaster, or unauthorized alterations, repairs, or modifications.
For a detailed description of the ATI Hardware Warranty Service Statement
visit:
http://www.ati.com/online/warranty/statement
.
Warranty Service
For warranty service instructions visit:
http://www.ati.com/online/warranty
or contact one of our Customer Service Representatives using one of the
aforementioned means.
• Before shipping any unit for repair, obtain an RMA number for warranty
service.
• When shipping your product, pack it securely, show the RMA and serial
number of the product on the outside, and ship prepaid and insured.
• ATI will not be held liable for damage or loss to the product in shipment.
