ATI Technologies TV WONDER ELITE User Manual Download Page 20

14  Troubleshooting

Video Recording 
Stops 
Unexpectedly

• Video files are typically very large; ensure that you 

have sufficient disk space.

• Ensure that you are recording to the correct hard disk - 

check the Record on Drive setting in the Media Center 
by clicking on 

My TV

, then 

Settings

, then 

Recorder

 

which takes you to the 

Recorder Storage

 page.

• The maximum file size for the FAT32 file system is 4 

Gigabytes.

• Disable screen savers while recording.
• Disable Power management while recording. 

Dropped Frames 
During Video 
Recording

Dropped frames during video recording indicates that 
some part of the system is not fast enough to keep up with 
the recording. Recording video is a very demanding task 
for even the most powerful system. To achieve the best 
results, you must dedicate the PC to recording, and 
ensure that nothing else is active during recording.

• Defragment your hard drive.
• A large, dedicated disk is recommended if you plan to 

do much video recording.

• Ensure that DMA is enabled for your hard drive, to 

improve disk access speed and free up the system 
CPU.

• Close all other running tasks, including those in the 

System Tray — clock, popup reminders, virus 
scanners, etc.

• Close and exit from any Task Scheduler.
• Do not log on to your network.
• Do not connect USB devices while recording.
• Do not open or close CD-ROM trays while recording.
• Do not move the mouse while recording.

Poor TV 
Reception

• If you use an indoor antenna, you will get the best 

results with an amplified model. Place it as far away 
from the PC monitor as possible, to avoid interference. 

• Splitting the cable or antenna input can reduce the 

signal quality. For the best reception, connect the 
cable or antenna directly to your card.

Video & TV Problems

Problem

Possible Solution

Summary of Contents for TV WONDER ELITE

Page 1: ...P N 137 70882 30 TV WONDER ELITE User s Guide...

Page 2: ...rther notice to a product or system described herein to improve reliability function or design With respect to ATI products which this document relates ATI disclaims all express or implied warranties...

Page 3: ...cable system is grounded so as to provide some protection against voltage surges and built up static charges Article 810 of the National Electrical Code ANSI NFPA 70 provides information with regard t...

Page 4: ...iv...

Page 5: ...erequisites 9 Using Your TV WONDER ELITE 11 Launching your TV WONDER ELITE 11 Using Windows XP Media Center Edition 2005 11 Using PowerCinema ATI Edition 12 Reference 13 Troubleshooting 13 Getting Add...

Page 6: ...vi Electrical Safety 20 Index 23...

Page 7: ...he TV WONDER ELITE uses hardware MPEG encoding and digital audio The TV WONDER ELITE provides the following features NTSC or PAL analog video decoding with motion adaptive 3D comb filtering depending...

Page 8: ...f system memory 256 MB or more is recommended for best performance Motherboard with free PCI or PCIe X1slot as appropriate CD ROM drive for installation software An ATI RADEON 9600 or newer graphics c...

Page 9: ...Before You Begin 3 Serial and Part Numbers X Serial number S N Y 102 part number P N...

Page 10: ...4 Before You Begin...

Page 11: ...ns of the product if you have not already done so 2 Shut down and disconnect your computer system 3 Remove any previously installed product 4 Install your new TV WONDER ELITE 5 Reassemble and connect...

Page 12: ...omputer monitor and other peripheral devices Installation Diagram X TV WONDER ELITE with PCI Connector Y PCI Connection on Motherboard Z Insertion Point for PCI Card TV WONDER ELITE with PCIe X1 Conne...

Page 13: ...ur TV WONDER ELITE If your cable service provides an FM signal you can use a splitter to connect the cable to the FM and TV connectors on your card 10 Plug the purple input dongle that came with your...

Page 14: ...iled Installation Connecting Display Devices The following connections are available TV WONDER ELITE Baseplate X Cable TV Coaxial Connection Y FM Radio Coaxial Connection Z AV IN Connection to Purple...

Page 15: ...you have reinstalled or upgraded your operating system This procedure applies to Windows XP Software Installation Prerequisites To install or remove the drivers you must have administrator rights or...

Page 16: ...OM d Click OK 3 Click Install under Software Install 4 Click Next 5 Click Yes to the license agreement ATI Easy Install will start the Installation Wizard 6 Follow the wizard s on screen instructions...

Page 17: ...dition 2005 Other third party TV viewing and PVR applications also work with your TV WONDER ELITE including the following SnapStream BeyondTV InterVideo Home TheaterTM For information on TV controls s...

Page 18: ...t TV from PowerCinema ATI Edition Note You must have PowerCinema ATI Edition installed on your computer 1 In the Windows Start Menu click PowerCinema or 1 From the Windows Start Menu choose Programs P...

Page 19: ...e or Only Black and White Check that you are using the correct broadcast standard format Check the quality of your incoming TV signal on another receiver bad reception may be the cause Try connecting...

Page 20: ...dicate the PC to recording and ensure that nothing else is active during recording Defragment your hard drive A large dedicated disk is recommended if you plan to do much video recording Ensure that D...

Page 21: ...e If you require further assistance with your product the following Customer Care options are available to you Service Access Additional Info Online ati com online customercare Always available Compli...

Page 22: ...free Support available in English Spanish and Portuguese Telephone Brazil 0800 891 9068 9 00AM 5 30PM EST Monday to Friday Toll free Support available in English Spanish and Portuguese Telephone Mexic...

Page 23: ...low for refunds returns or exchange ATI is not responsible for any expense incurred accessing Customer Care It is expected that customers will review the expense associated with the available support...

Page 24: ...t securely show the RMA and serial number of the product on the outside and ship prepaid and insured ATI will not be held liable for damage or loss to the product in shipment Standard warranty service...

Page 25: ...TI reserves the rightto refuse to service any product which has been altered modified or repaired by non ATI service presonnel Compliance Information This section details the compliance information fo...

Page 26: ...CE Directive EMC 89 336 CEE et amendements 92 31 CEE et 93 68 CEE pour dispositif num rique de Classe B EN 55022 2003 CISPR 22 1997 Classe B Limites et m thodes de mesure des caract ristiques d inter...

Page 27: ...Warranty Information 21...

Page 28: ...22 Warranty Information...

Page 29: ...Getting started 1 H Hardware installing 5 I installation detailed 5 quick 5 P Problems dropped frames 14 Q quick installation 5 R registration 2 S safety instructions iii serial number 2 Software inst...

Page 30: ...vi...

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