ATI Technologies FireGL V5000 User Manual Download Page 39 | Manualshive

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Troubleshooting 33

CHAPTER 5:

Reference

This chapter offers troubleshooting tips and provides customer-care,
warranty, and compliance information.

Troubleshooting

The following troubleshooting tips may help if you experience problems.
ATI’s documentation contains helpful installation/configuration tips and
other valuable feature information. Please contact your dealer for more
advanced troubleshooting information.

More troubleshooting information can be found on the ATI Web site.
Please visit

ati.com

and select Customer Care.

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Summary of Contents for FireGL V5000

Page 1: ...P N 137 50053 10 FireGL TM V5000 User s Guide...

Page 2: ...ng such products or this documentation for any interruption of service loss or interruption of business loss of anticipatory profits or for punitive incidental or consequential damages in connection w...

Page 3: ...is a safety feature If you are unable to insert the plug into the outlet contact your electrician to replace the obsolete outlet Do not defeat the safety purpose of the grounding type plug Secure Atta...

Page 4: ...iv...

Page 5: ...Multi monitor Management 11 Installing Drivers and Software in Windows 11 Software Installation Prerequisites 11 Monitor Configuration 13 Reinstalling Drivers 14 Display Properties 15 Accessing the D...

Page 6: ...tional Accessories 39 Compliance Information 39 FCC Compliance Information 39 Industry Canada Compliance Statement 40 CE Compliance Information 41 Informations de conformit de la CE 42 CE Konformit ts...

Page 7: ...d Linux platforms Software drivers optimized and certified for professional workstation applications SMARTSHADER HD technology for creating complex visual effects SMOOTHVISION HD technology for advanc...

Page 8: ...e located on a sticker on the back of the card Write these numbers down before installing your new ATI product Operating System Windows 2000 with Service Pack 1 or higher Windows XP Home or Pro with S...

Page 9: ...current graphics card still in your computer 1 Close all applications that are currently running 2 Navigate to the Control Panel and select Add Remove Programs 3 Select your current graphics card dri...

Page 10: ...4 Before You Begin...

Page 11: ...if you have not already done so Note If you are using a motherboard containing an on board graphics solution and do not intend to use it as part of a multiple monitor display disable it 2 Shut down an...

Page 12: ...see your computer documentation 5 Locate the appropriate slot and if necessary remove the metal back plate cover L Consult your system builder or OEM to ensure that your system has an adequate power s...

Page 13: ...computer s power cord 9 Turn on the monitor and then your computer Connecting Display Devices The following connections are available Your FireGL TM V5000 card can connect one or two monitors either D...

Page 14: ...VGA to DVI I Adaptor X VGA Monitor Connector Y VGA to DVI I Adaptor Z DVI I Connection Display Configuration Connector s Used Comments Single DFP display DVI I connector DFP digital flat panel displa...

Page 15: ...NSUPPORTED Quad buffered stereographics will not function correctly if two monitors are enabled Disable one monitor before using stereographics CRT display DFP display Quad buffered stereographics dev...

Page 16: ...be running in a basic video mode Higher refresh rates are not available at this stage of the installation Once you have installed the FireGLTM V5000 drivers and software you can use the Display Prope...

Page 17: ...the HYDRAVISION check box For more information concerning HYDRAVISION consult the user s guide included on the ATI Installation CD ROM Installing Drivers and Software in Windows You will need to inst...

Page 18: ...the operating system has started If your CD ROM auto run is not enabled or the ATISETUP utility does not start automatically a Click the Start button in the task bar b Click Run c Select ATISETUP EXE...

Page 19: ...drop down list 5 Click OK until you return to the desktop To set up a multi monitor display 1 From the Start menu click Control Panel then Display Click the Settings tab to access the basic multi moni...

Page 20: ...m a manual reinstallation To reinstall drivers using the ATISETUP utility You can always install the drivers using the ATISETUP utility on the ATI Installation CD ROM The ATISETUP utility will start a...

Page 21: ...Properties options Accessing the Display Properties Tabs The ATI display properties tabs are accessed through the Windows Display Properties dialog To access the Display Properties dialog right click...

Page 22: ...isplays tab provides control over multiple monitor features Here you can enable disable display devices and swap the assignment of Primary and Secondary displays The Displays Tab ATI Displays Tab Sche...

Page 23: ...devices you want to have active 2 Type a name into the Scheme drop down list field Hotkey Associates a hotkey with a scheme To input the hotkey highlight the field and press the appropriate key combin...

Page 24: ...Windows Display Property dialog under Settings For more information consult your Windows documentation To assign your Primary monitor 1 Click the buttons to assign the Primary monitor Clicking the but...

Page 25: ...ATI Color Tab 19 The ATI Color Tab Desktop Settings...

Page 26: ...the configured settings will only be apparent within a full screen 3D application environment Profiles for Indicates whether the profiles in the drop down list are for your Desktop or a full screen 3D...

Page 27: ...ve Brightness slider Increases or decreases the color brightness of your Desktop or full screen 3D application Changing the brightness adjusts the vertical position of the color curve Contrast slide I...

Page 28: ...button 2 Select the profile name from the drop down list box 3 Click Apply or OK To apply the settings for a Full Screen 3D profile 1 Choose the Full Screen 3D radio button 2 Select the profile name...

Page 29: ...Current Profile action through the Hotkeys dialog make sure that the profile you prefer is selected from the drop down list box and click OK Once inside the 3D application use the hotkeys to trigger t...

Page 30: ...his dialog The Options Tab ATI Options Tab Version Information Shows the driver build version Details button Gives access to the Details tab which lists the card s hardware details and driver informat...

Page 31: ...lications Disable quick resolution feature The quick resolution feature is accessible by left clicking the ATI icon in the system tray Checking this option disables this feature Reduce DVI frequency o...

Page 32: ...h which you can associate a hotkey The options are Standard Landscape 0 Rotate 90 Right Rotate 180 Rotate 90 Left Toggle between 0 and 90 Right Toggle between 0 and 180 Toggle between 0 and 90 Left Ho...

Page 33: ...of the four rotation settings by clicking the appropriate button 5 Click OK or Apply ATI Configuration Tab The Configuration Tab enables you to customize display profiles for individual applications T...

Page 34: ...add the information to the necessary Windows registry settings If prompted restart Windows If you subsequently experience problems with your application or if you want to try to optimize the performan...

Page 35: ...o display only available for those FireGLTM V5000 cards equipped with a stereo video connector SMOOTHVISION improves image quality by removing jagged edges anti aliasing from 3D images resulting in sm...

Page 36: ...option results in high quality images at the price of a negligible reduction in the application s performance When Always on is enabled you can apply anti aliasing using different sample patterns and...

Page 37: ...ireGL TM V5000 Card The Enable Quad Buffer Stereo option works in conjunction with the stereographics connection on your FireGL TM V5000 card Enabling this feature while using compatible stereo glasse...

Page 38: ...32 ATI Advanced Settings Tab...

Page 39: ...e following troubleshooting tips may help if you experience problems ATI s documentation contains helpful installation configuration tips and other valuable feature information Please contact your dea...

Page 40: ...he card Make sure that the monitor and computer are plugged in and receiving power If necessary disable any built in graphics capabilities on your mother board For more information consult your comput...

Page 41: ...ble is digital only DVI D but not integrated analog digital DVI I Refer to your monitor s documentation and contact your supplier or the manufacturer of the DFP monitor for information on how to obtai...

Page 42: ...integrated on board VGA controller of your FireGL card uses the following addresses hex I O Address Standard VGA I O 3B0 3DF Memory Addresses Video RAM A000 BFFF Video ROM C000 C7FF Note You cannot ch...

Page 43: ...L3T 7X6 Area Availability Number Cost US Canada 9 00 AM 7 00 PM EST Monday to Friday 1 866 284 2093 English Complimentary for registered users Toll free Latin South America 9 00 AM 5 30 PM EST Monday...

Page 44: ...insured ATI will not be held liable for damage or loss to the product in shipment Standard warranty service consists of repair upon receipt ATI reserves the right to replace the product with a servic...

Page 45: ...ditional and replacement cables installation CD ROMs manuals and other accessories for ATI products can be purchased from the online ATI store at ati com online accessories Compliance Information This...

Page 46: ...pparatus complies with Canadian ICES 003 Cet appareil num rique de la Classe B est conforme la norme NMB 003 du Canada For further compliance information ATI Research Inc 4 Mount Royal Ave Marlborough...

Page 47: ...3 EN 61000 4 4 EN 61000 4 5 EN 61000 4 6 EN 61000 4 11 EN 60950 92 A1 93 A2 93 A3 95 A4 97 EMC Richtlinie 89 336 EEC und nderungen 91 263 EEC 92 31 EEC und 93 68 EEC Digitales Ger t der Klasse B EN 5...

Page 48: ...rective de basse tension EN 60950 1992 A1 A2 A3 A4 S curit du mat riel des technologies de l information CE Konformit tserkl rung EMC Richtlinie 89 336 EEC und nderungen 92 31 EWG und 93 68 EWG Digita...

Page 49: ...Compliance Information 43...

Page 50: ...44 Compliance Information...

Page 51: ...n 24 color hotkeys 21 color preview color settings 21 color settings brightness 18 color preview 21 contrast 18 21 desktop 20 gamma 18 Hotkeys 22 profiles 20 Color Tab 18 Compliance information Low Vo...

Page 52: ...14 uninstalling 3 DVI operational mode 25 F full screen 3D 18 G gamma 21 22 color settings 18 gamma correction 21 H Hotkeys color settings 22 HYDRAVISION 11 12 L Linux installation 11 M multiple disp...

Page 53: ...47 S safety instructions iii secondary display 16 serial number 2 single display rotate 27 SMOOTHVISION 30 stereographics enabling 31 troubleshooting 35 system requirements 1...

Page 54: ...48...

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