ATEN VanCryst VC882 User Manual Download | Manualshive

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Chapter 4. The Firmware Upgrade Utility

16

Firmware Upgrade Recovery

There are three conditions that call for firmware upgrade recovery:



When a firmware upgrade is manually aborted.



When the mainboard firmware upgrade fails.



When the I/O firmware upgrade fails.

To perform a firmware upgrade recovery, do the following:

1. Power off the device.

2. Connect the USB Micro-B cable to the USB Type-A port on your computer,

and the other end to the

firmware upgrade port

of your VC882

3. Repeat the upgrade procedure.

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Summary of Contents for VanCryst VC882

Page 1: ...ATEN VanCryst VC882 True 4K HDMI Repeater with Audio Embedder and De Embedder User Manual ...

Page 2: ... of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense The device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference t...

Page 3: ...l iii HDMI Trademark Statement The terms HDMI HDMI High Definition Multimedia Interface and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing Administrator Inc RoHS This product is RoHS compliant ...

Page 4: ...ation Chapter 3 Operation explains the source input operation using the source switch pushbutton and RS 232 commands and its limitations Chapter 4 The Firmware Upgrade Utility explains the source input operation using the source switch pushbutton and RS 232 commands and its limitations Appendix provides a list of safety instructions and precautions contact information for ATEN technical support pr...

Page 5: ...need to be chorded they appear together in the same bracket with a plus sign between them Ctrl Alt 1 Numbered lists represent procedures with sequential steps Bullet lists provide information but do not involve sequential steps Indicates selecting the option on a menu or dialog box for example that comes next For example Start Run means to open the Start menu and then select Run Indicates critical...

Page 6: ...VC882 True 4K HDMI Repeater with Audio Embedder and De Embedder 1 power adapter 1 user instructions Note Make sure that all of the components are present and in good order If anything is missing or was damaged in shipping contact your dealer ...

Page 7: ...ions and telephone numbers User Information Online Registration Be sure to register your product at our online support center Telephone Support For telephone support call this number International http www aten com North America http www aten usa com International http eservice aten com International 886 2 8692 6959 China 86 400 810 0 810 Japan 81 3 5615 5811 Korea 82 2 467 6789 North America 1 88...

Page 8: ... programs prove defective following their purchase the buyer and not the manufacturer its distributor or its dealer assumes the entire cost of all necessary servicing repair and any incidental or consequential damages resulting from any defect in the software The manufacturer of this system is not responsible for any radio and or TV interference caused by unauthorized modifications to this device ...

Page 9: ...ations 3 Components 4 Front View 4 Rear View 5 2 Hardware Setup Connecting the VC882 Unit 7 3 Operation Audio Embedder Switches 9 Mode 1 PIN 1 Switch Operation 9 Mode 2 PIN 2 Switch Operation 9 Audio Extractor Switches 10 Mode 2 PIN 1 Switch Operation 10 Mode 2 PIN 2 Switch Operation 10 Mode 3 PIN 3 and PIN 4 Switch Operation 10 4 The Firmware Upgrade Utility Introduction 11 Downloading the Firmwa...

Page 10: ...VC882 User Manual x Safety Instructions 17 General 17 Rack Mounting 19 Technical Support 20 International 20 North America 20 Specifications 21 Limited Warranty 23 ...

Page 11: ...ks with versatile pass through of HDMI audio formats LPCM2 0 Dolby Digital 2 0 Dolby Digital 5 1 and DTS Digital 5 1 The VC882 also supports ARC function which eliminates the need of bulky cable setups when connecting an AV receiver or a home theater system to a TV When it comes to the video aspect the VC882 supports True 4K 4096 x 2160 60Hz 4 4 4 in HDR10 HDR10 Dolby Vision and Hybrid Log Gamma H...

Page 12: ...selection via 2 4 pin DIP switches HDMI 3D Deep Color True 4K HDCP 2 2 compliant True 4K video quality supports resolutions up to 4096 x 2160 60Hz 4 4 4 Supports True 4K HDR formats HDR10 HDR10 Dolby Vision and Hybrid Log Gamma HLG Supports HDMI audio formats LPCM 2 0 Dolby Digital 2 0 Dolby Digital and DTS Digital 5 1 channels Compact portable metal enclosure designed for HDMI Lock pro Firmware u...

Page 13: ...1 HDMI display 2 HDMI cable 1 audio source device e g audio mixer 1 audio output device e g audio amplifier 2 RCA cable 2 3 pin terminal block Considerations The maximum transmission distance varies at different parts of the transmission Connection Interface Distance HDMI source to the VC882 HDMI 5 m VC882 to the HDMI display HDMI 5 m ...

Page 14: ...tractor switches mode 2 Sets PIN 1 switch to enable or disable audio extractor function See Mode 2 PIN 1 Switch Operation page 10 Sets PIN 2 switch to enable or disable ARC function See Mode 2 PIN 2 Switch Operation page 10 Set PIN 3 and PIN 4 switches to set EDID modes See Mode 3 PIN 3 and PIN 4 Switch Operation page 10 5 HDMI output port Connects to an HDMI enabled display device 6 firmware upgr...

Page 15: ...ou configure mode 1 and mode 2 switches or change AV inputs and outputs 4 HDMI input port Connects to an HDMI source device 5 audio embedder switches mode 1 Sets PIN 1 switch to enable or disable audio embedder function See Mode 1 PIN 1 Switch Operation page 9 Sets PIN 2 switch to set the audio embed source See Mode 2 PIN 2 Switch Operation page 9 6 audio in port 3 pin terminal block Connects to a...

Page 16: ...Chapter 1 Introduction 6 This Page Intentionally Left Blank ...

Page 17: ... device an HDMI enabled display device an audio input device and an audio output device 1 Please review the safety information regarding the placement of this device in Safety Instructions page 17 2 Do not power on the VC882 until all the necessary hardware is connected 5 1 3 Power HDMI Audio In 2 HDMI 4 Audio Out ...

Page 18: ... audio mixer to one of the unit s audio in ports Optionally use the audio embedder switches mode 1 to enable or disable audio embedding for the connected audio inputs 4 Connect an audio amplifier or a set of speakers to the unit s audio out ports Optionally use the audio extractor switches mode 2 to enable or disable audio extraction for the connected audio inputs 5 Plug one end of the power adapt...

Page 19: ...you configure mode 1 and mode 2 switches or change AV inputs and outputs Mode 1 PIN 1 Switch Operation Mode 2 PIN 2 Switch Operation DPI Switch Position Description PIN 1 ON Enables audio embedder function OFF Disables audio embedder function DPI Switch Position Description PIN 2 ON Switches audio embedder to the audio in port coaxial OFF Switches audio embedder to the audio in port 3 pin terminal...

Page 20: ... Switch Operation Mode 3 PIN 3 and PIN 4 Switch Operation DPI Switch Position Description PIN 1 ON Enables audio extractor function via coaxial and 3 pin terminal block OFF Disables audio extractor function via coaxial and 3 pin terminal block DPI Switch Position Description PIN 2 ON Enables ARC function OFF Disables ARC function DPI Switch Position PIN 3 PIN 4 Description PIN 3 PIN 4 ON ON Sets t...

Page 21: ... upgrade packages are posted on our website Check the website regularly to find the latest information and packages Downloading the Firmware Upgrade Package To download the firmware upgrade package 1 On our Website go to Download Firmware and choose the device model or from the VC882 product page under the Resources tab select Firmware A list of available firmware upgrade packages appears 2 Choose...

Page 22: ...882 s power adapter 2 Use a USB Micro B cable to connect a USB Type A port on your computer and the other end to the firmware upgrade port of your VC882 3 Plug the power adapter into power jack on the VC882 4 If successful the power LED will start to flash Now you can start the upgrade process as explained on the next page ...

Page 23: ... opening a command line and entering the full path to it The Firmware Upgrade Utility welcome screen appears Note The screens shown in this section are for reference only The wording and layout of the actual screens put up by the Firmware Upgrade Utility may very slight from these examples 2 Read and Agree to the License Agreement click the I Agree radio button ...

Page 24: ...irmware Version the Utility compares the device s firmware level with that of the upgrade files If it finds that the device s version is higher than the upgrade version it brings up a dialog box informing you of the situation and gives you the option to continue or cancel If you didn t enable Check Firmware Version the Utility installs the upgrade files without checking whether they are a higher l...

Page 25: ...and a screen appears to inform you that the procedure was successful Click Finish to close the Firmware Upgrade Utility Upgrade Failed If the Upgrade Succeeded screen doesn t appear it means that the upgrade failed to complete successfully See the next section Firmware Upgrade Recovery for how to proceed ...

Page 26: ...e upgrade is manually aborted When the mainboard firmware upgrade fails When the I O firmware upgrade fails To perform a firmware upgrade recovery do the following 1 Power off the device 2 Connect the USB Micro B cable to the USB Type A port on your computer and the other end to the firmware upgrade port of your VC882 3 Repeat the upgrade procedure ...

Page 27: ...vice should not be placed in a built in enclosure unless adequate ventilation has been provided Never spill liquid of any kind on the device Unplug the device from the wall outlet before cleaning Do not use liquid or aerosol cleaners Use a damp cloth for cleaning The device should be operated from the type of power source indicated on the marking label If you are not sure of the type of power avai...

Page 28: ... been spilled into the device The device has been exposed to rain or water The device has been dropped or the cabinet has been damaged The device exhibits a distinct change in performance indicating a need for service The device does not operate normally when the operating instructions are followed Only adjust those controls that are covered in the operating instructions Improper adjustment of oth...

Page 29: ...nto or out of a rack the slide rails can pinch your fingers After a device is inserted into the rack carefully extend the rail into a locking position and then slide the device into the rack Do not overload the AC supply branch circuit that provides power to the rack The total rack load should not exceed 80 percent of the branch circuit rating Make sure that all equipment used on the rack includin...

Page 30: ...and Product model number serial number and date of purchase Your computer configuration including operating system revision level expansion cards and software Any error messages displayed at the time the error occurred The sequence of operations that led up to the error Any other information you feel may be of help Email Support support aten usa com Online Technical Support Troubleshooting Documen...

Page 31: ...sables ARC function PIN 3 PIN 4 Sets the EDID mode Bypass 5 1 CH 2 CH and Learn Video Input Interfaces 1 x HDMI Type A Female Black Impedance 100 Ώ Max Distance 5 m Video Output Interfaces 1 x HDMI Type A Female Black Impedance 100Ώ Max Distance 5 m Video Max Data Rate 18 Gpbs Max Pixel Clock 600 MHz Compliance HDMI 3D Deep Color HDCP 2 2 Max Resolutions 4096 x 2160 60Hz 4 4 4 8 bit Audio Output 1...

Page 32: ...LPCM 2 0 Connectors Power 1 x DC Jack 5V 3A Lockable Firmware Upgrade 1 X USB Micro B Power Consumption DC5V 2 905W 9 92BTU Environmental Operating Temperature 0 40 C Storage Temperature 20 60 C Humidity 0 80 RH Non Condensing Physical Properties Housing Metal Weight 0 24 kg 0 53 lb Dimensions L x W x H 12 22 x 8 22 x 2 50 cm 4 81 x 3 24 x 0 98 in Function VC882 ...

Page 33: ... the option to 1 repair said product with new or repaired components or 2 replace the entire product with an identical product or with a similar product which fulfills the same function as the defective product Replaced products assume the warranty of the original product for the remaining period or a period of 90 days whichever is longer When the products or components are replaced the replacing ...

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