100
Troubleshooting
General Operation
Problem
Resolution
I have been given an account
but I am unable to log in.
Make sure that you have correctly specified your
Username and Password.
Make sure that the administrator has given you
the necessary permission to access the console
station.
Sudden loss of network
connection.
Close your connection to the KVM over IP console
station. Wait approximately 30 seconds, and log in
again.
The display on the client
computer is distorted and
performing an Autosync doesn’t
resolve the problem.
Switch ports to a port with a different resolution, then
switch back.
If the above didn’t resolve the problem, change the
resolution and refresh rate for the system running on
the port. Afterward, you can either run at the new
resolution, or switch back to the original resolution.
My ATEN over IP unit is not
listed in the Device List of IP
Installer.
Make sure the Broadcast function is enabled from
your switch or router in order for the auto-discover
to work properly.
Make sure to turn off your firewall and/or antivirus
software temporarily in order for the audio-
discover to work properly.
Make sure the ATEN over IP unit and the PC are
under same network segment.
Summary of Contents for KA8270
Page 1: ...User Manual ATEN Altusen KA8270 KA8278 KA8280 KA8288 KVM over IP Console Station ...
Page 12: ...User Manual xii This Page Intentionally Left Blank ...
Page 18: ...KVM over IP Console Station User Manual 6 This Page Intentionally Left Blank ...
Page 46: ...KVM over IP Console Station User Manual 34 This Page Intentionally Left Blank ...
Page 52: ...KVM over IP Console Station User Manual 40 This Page Intentionally Left Blank ...
Page 88: ...KVM over IP Console Station User Manual 76 This Page Intentionally Left Blank ...