ATEN Altusen KH1508a User Manual Download Page 87

 Appendix

77

Troubleshooting

Overview

Operation problems can be due to a variety of causes. The first step in solving 
them is to make sure that all cables are securely attached and seated completely 
in their sockets.

In addition, updating the product’s firmware may solve problems that have 
been discovered and resolved since the prior version was released. If your 
product is not running the latest firmware version, we strongly recommend that 
you upgrade. See

The Firmware Upgrade Utility

, page 53, for upgrade details.

Symptom

Action

Mouse and/or Keyboard not 
responding.

The mouse and/or keyboard need to be reset by 
either of the two following methods:

Unplug the cable(s) from the console port(s), 
then plug it (them) back in.

Perform a keyboard/mouse reset by Hotkey 
(see 

Computer Keyboard / Mouse Reset

page 47) or by front panel pushbuttons (see 

Port Selection Pushbuttons

, page 7)

All Station IDs display as 01.

Station 1 suddenly lost its power. Wait a few 
seconds for the system to reinitialize the 
station sequence and display the proper IDs.

Perform a reset on station ID. See 

RESET 

STATION IDS

, page 34.

Unplug the daisy-chain cable, then plug it back 
in.

Summary of Contents for Altusen KH1508a

Page 1: ...KVM Switch KH1508A KH1516A KH1532A User Manual www aten com ...

Page 2: ...nterference in which case the user will be required to correct the interference at his own expense The device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation FCC Caution Any changes or modifica...

Page 3: ...rams prove defective following their purchase the buyer and not the manufacturer its distributor or its dealer assumes the entire cost of all necessary servicing repair and any incidental or consequential damages resulting from any defect in the software The manufacturer of this system is not responsible for any radio and or TV interference caused by unauthorized modifications to this device It is...

Page 4: ...anual thoroughly and follow the installation and operation procedures carefully to prevent any damage to the switch or to any other devices on the KH1508A KH1516A KH1532A installation Features may have been added to the KH1508A KH1516A KH1532A since this manual was published Please visit our web site to download the most up to date version of the manual Copyright 2020 ATEN International Co Ltd Man...

Page 5: ...apter 1 Introduction Overview 1 Features and Benefits 2 Requirements 4 Console 4 Computers 4 KVM Adapter Cables 5 Operating Systems 5 Components 6 Front View 6 KH1508A 6 KH1516A 6 KH1532A 6 Rear View 8 KH1508A 8 KH1516A 8 KH1532A 8 Chapter 2 Hardware Setup Overview 11 Before you Begin 11 Stacking and Rack Mounting 12 Stacking 12 Rack Mounting 13 Single Station Installation 14 Daisy Chaining 18 Cha...

Page 6: ... 41 Invoking Hotkey Mode 42 Number Lock and Minus Keys 42 Control and F12 Keys 42 Hotkey Mode Environment 42 Exiting Hotkey Mode 42 Selecting the Active Port 43 Auto Scan Mode Switching 44 Setting the Scan Interval 44 Invoking Auto Scan 44 Exiting Auto Scan 45 Skip Mode Switching 46 Entering Skip Mode 46 Exiting Skip Mode 46 Computer Keyboard Mouse Reset 47 Setting the Hotkey Beeper ON OFF 47 Sett...

Page 7: ...mware Upgrade Recovery 60 Adapter Cable Firmware Upgrade Recovery 61 Appendix Safety Instructions 63 General 63 Rack Mounting 65 Consignes de sécurité 66 Général 66 Montage sur bâti 69 Technical Support 70 International 70 North America 70 Specifications 71 Connection Tables 73 KH1508A 73 KH1516A 73 KH1532A 73 Compatible Products 74 OSD Factory Default Settings 75 Administrator Login Failure 76 Tr...

Page 8: ... complete daisy chained operation are provided Chapter 3 Basic Operation explains the fundamental concepts involved in operating the KH1508A KH1516A KH1532A Chapter 4 OSD Operation provides a complete description of the KH1508A KH1516A KH1532A s OSD On Screen Display and how to work with it Chapter 5 Hotkey Operation details all of the concepts and procedures involved in the keyboard hotkey operat...

Page 9: ...should key in Indicates keys you should press For example Enter means to press the Enter key If keys need to be chorded they appear together in the same bracket with a plus sign between them Ctrl Alt 1 Numbered lists represent procedures with sequential steps Bullet lists provide information but do not involve sequential steps Indicates selecting the option on a menu or dialog box for example that...

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Page 11: ... plugging cables into their appropriate ports is all that is entailed Because the KH1508A KH1516A KH1532A intercepts keyboard and mouse input directly there is no software to configure and no complex installation routines Access to any computer on the installation is easily accomplished either by pressing front panel port selection pushbuttons entering hotkey combinations from the keyboard or by m...

Page 12: ...ports is all that is entailed Because there is no software to configure incompatibility and configuration issues are non existent Easy Operation Three port selection methods Manual via front panel pushbuttons Hotkey and multi language OSD On Screen Display Multi language keyboard support includes English US UK French German Japanese Korean and Traditional Chinese Hardware Independent Cross Platfor...

Page 13: ...g you to perform operations such as software installation upgrades shutdowns etc on them simultaneously Superior Video Quality Supports video resolutions up to 1920 x 1200 60 Hz up to 30 meters 1600 x 1200 60 Hz up to 40 meters and 1280 x 1024 75 Hz up to 50 meters With the KVM adapter cable KA7000 series Multiple User Accounts Supports up to 10 user and 1 administrator accounts Hot Pluggable Abil...

Page 14: ... or USB mouse A PS 2 or USB keyboard Computers The following equipment must be installed on the computers that connect to the KH1508A KH1516A KH1532A KVM ports A VGA SVGA or multisync port A Type A USB port and USB host controller for USB KVM adapter cable connection see following section or 6 pin Mini DIN keyboard and mouse ports for PS 2 KVM adapter cable connection see following section ...

Page 15: ...Does not support USB 2 Kernels below 2 6 do not support USB 2 0 Function Module Connect to devices with PS 2 ports KA7920 KA7520 KA7120 KA9520 KA9120 Connect to devices with USB ports KA7166 KA7168 KA7169 KA7970 KA7570 KA7170 KA9570 KA9170 Connect to Sun Legacy systems with 13W3 port KA9130 KA7130 Connect to Sun USB systems KA9170 KA7170 Connect to serial based devices KA9140 OS Version Windows NT...

Page 16: ...KH1508A KH1516A KH1532A User Manual 6 Components Front View KH1508A KH1516A KH1532A 4 3 5 1 2 6 7 3 1 2 6 7 4 5 3 1 2 6 7 4 5 ...

Page 17: ...s 3 Reset Switch Pressing this switch in performs a system reset Note The switch is recessed and must be pushed with a small object such as the end of a paper clip or a ballpoint pen 4 Firmware Upgrade Recovery Switch During normal operation and while performing a firmware upgrade this switch should be in the NORMAL position If a firmware upgrade operation does not complete successfully this switc...

Page 18: ...KH1508A KH1516A KH1532A User Manual 8 Rear View KH1508A KH1516A KH1532A 1 2 6 4 5 3 1 2 6 4 5 3 1 2 6 4 5 3 ...

Page 19: ...e left is the Chain In port and the port on the right is the Chain Out port 4 Grounding Terminal The wire used to ground the unit connects here 5 Console Ports If this is a single station installation or if this is the first station of a daisy chained installation the keyboard monitor and mouse that make up the Local Console plug in here You can use any combination of PS 2 and USB keyboards and mi...

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Page 21: ...uter or device connection The KVM adapter cables are listed in the KVM Adapter Cables section on page 5 Consult your dealer to find out which KVM adapter cables best fit your needs Before you Begin 1 Important safety information regarding the placement of this device is provided on page 63 Please review it before proceeding 2 Make sure that the power to any device that you connect to the installat...

Page 22: ... standard rack mount kit does not include rack mount screws or cage nuts If you need additional rack mount screws or cage nuts contact your rack dealer Stacking The KH1508A KH1516A KH1532A can be placed on any appropriate level surface that can safely support its weight plus the weight of its attached cables To place the KH1508A KH1516A KH1532A or to stack units if you are daisy chaining them remo...

Page 23: ...t or the back of the rack To rack mount the unit 1 Remove the screws at the front or the rear as shown in the diagram below 2 Screw the mounting brackets into the sides of the unit at the front or the rear as shown in the diagram below 3 Slide the unit into the front or rear of the rack and secure it to the rack Phillips head hex M3 x 6 Phillips head hex M3 x 6 Phillips head hex M3 x 8 Phillips he...

Page 24: ...n Note You can use any combination of keyboard and mouse connections For example you can use a PS 2 keyboard with a USB mouse 3 Use Cat 5e 6 cable to connect any available KVM port to a KVM adapter cable that is appropriate for the computer you are installing see KVM Adapter Cables page 5 for details Note To support a resolution of 1280x1024 the recommended maximum distance between the unit and th...

Page 25: ...Chapter 2 Hardware Setup 15 Single Stage Installation Diagram 5 4 3 1 2 3 by ATEN PS 2 CP U MO DU LE MO DE L NO KA 912 0 PS 2 CP U MO DU LE MO DE L NO KA 912 0 LIN K 2 ...

Page 26: ...516A KH1532A User Manual 16 KVM Adapter Cable Installation Diagrams KA7120 KA7520 KA7920 KA9120 KA9520 by ATEN LINK KA7170 KA7570 KA7970 KA9170 KA9570 by ATEN LINK KA9140 SERIAL TERMINAL KA7130 KA9130 by ATEN LINK ...

Page 27: ...Chapter 2 Hardware Setup 17 KVM Adapter Cable Installation Diagrams cont KA7166 KA7168 KA7169 ...

Page 28: ...08A KH1516A KH1532A unit to the Chain In port of the child slave KH1508A KH1516A KH1532A unit first station out to second station in second station out to third station in etc Note 1 You cannot use the chain in port of the First Station since it is the highest level parent 2 Daisy chain cable sets require a separate purchase See your dealer for details 2 Connect the computers and the switches Sing...

Page 29: ...KVM switches The maximum distance between the KH1508A KH1516A KH1532A and the last switch in the daisy chain cannot exceed 100 meters regardless of the number of switches in the daisy chain The maximum distance between any two KVM switches in the daisy chain cannot exceed 15 meters Daisy Chain Installation Diagram ...

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Page 31: ...ssing the port selection switch that corresponds to the device you wish to access OSD The OSD provides a menu driven interface to the computer switching procedure OSD operation is discussed in the next chapter Hotkey Hotkeys allow you to conveniently provide KVM focus to a particular computer from the keyboard instead of having to manually select them by pressing port selection switches or accessi...

Page 32: ... settings of the port name operating system and keyboard language will be restored to the KVM switch from any previously used adapter cables after they are plugged in See F3 SET page 30 and the port setting selections under the F4 ADM function page 33 for details Note 1 If a computer s operating system doesn t support hot plugging this function may not work properly 2 Empty ports that previously w...

Page 33: ...apter 3 Basic Operation 23 Note If after hot plugging or at any other time there is no response to keyboard and or mouse input perform a keyboard and mouse reset by pressing in the Reset switch see page 7 ...

Page 34: ...to the lowest one Wait for each station to display its station ID on the front panel LED before powering on the next one 3 After the station s is are up power the computers back on Port ID Numbering Each computer on the installation is assigned a unique port ID The port ID is a one or two segment number that is determined by the stage level and port number of the switch that the computer is connec...

Page 35: ...o level administrator user password system Before the OSD Main Screen comes up a login dialog box appears that asks for a username and password You must provide a valid username and password in order to continue If this is the first time that the OSD is being run or if the password function has not been set simply press Enter The OSD main screen displays in administrator mode In this mode you have...

Page 36: ...he Administrator s Main Screen The User Main Screen does not show the F4 and F6 functions since these are reserved for the administrator and can t be accessed by ordinary users 2 Only the ports that have been set accessible by the Administrator for the currently logged in user are visible see SET ACCESSIBLE PORTS page 33 for details ...

Page 37: ...t a time click the up and down arrow symbols or use the Pg Up and Pg Dn keys If there are more list entries than there is room for on the Main Screen the screen will scroll To bring the KVM focus to a port double click it or move the highlight bar to it and then press Enter After executing any action you automatically go back to the menu one level above OSD Main Screen Headings Heading Explanation...

Page 38: ... it or moving the highlight bar to it and then pressing Enter 3 Press Esc to return to the previous menu level F1 GOTO Accessing the GOTO function allows you to switch directly to a port either by keying in the port s name or its port ID To use the Name method key in 1 key in the port s name and then press Enter To use the Port ID method key in 2 key in the port ID and then press Enter Note You ca...

Page 39: ...he choice you want then press Enter An icon appears before the choice to indicate that it is the currently selected one Choice Meaning ALL Lists all of the ports on the installation QUICK VIEW Lists only the ports that have been selected as Quick View Ports see SET QUICK VIEW PORTS page 32 POWERED ON Lists only the ports that have attached computers Powered On QUICK VIEW POWERED ON Lists only the ...

Page 40: ...ition where the port ID appears on the monitor The default is the upper left corner but you can choose to have it appear anywhere on the screen Use the mouse or the arrow Keys plus Pg Up Pg Dn Home End and 5 on the numeric keypad with Num Lock off to position the port ID display then click or press Enter to lock the position and return to the Set submenu Note The setting affects the currently sele...

Page 41: ...key Operation page 41 Choices are NUM LOCK or CTRL F12 The default is NUM LOCK SET OSD LANGUAGE Sets the language that the OSD displays in Choices are English German Japanese Simplified Chinese and Traditional Chinese The default is English SET CONSOLE KEYBOARD Sets the keyboard language mapping of the console keyboard The default is Auto If the switch does not automatically receive language mappi...

Page 42: ...ted here will be Auto Scanned The default is for no ports to be selected PREFERRED RESOLUTION This function allows you to set a preferred resolution that the switch will send to the KVM adapter cables The KVM adapter cables provide the connected computer s video card with EDID information about the monitor connected to the switch This affects the video quality displaying on the console monitor Cho...

Page 43: ...eld or one of the user fields a screen that allows you to key in your username and password appears The username and password may be up to 16 characters long and can consist of any combination of letters and numbers A Z 0 9 For each individual key in the username and password then press Enter To modify or delete a previous username and or password use the backspace key to erase individual letters ...

Page 44: ...osition of one of the stations in the daisy chain the OSD settings will no longer correspond to the new situation This function directs the OSD to rescan the station positions of the entire installation and updates the OSD so that the OSD station information corresponds to the new physical layout Note Only the station numbers get updated Except for the port names all administrator settings such as...

Page 45: ... cable When you bring up this menu the current firmware version levels display See FIRMWARE UPGRADE above also SET LOGIN MODE This function allows the administrator to request users to login or not When the login dialog box is disabled the system disables the login logout function If the system is re started the login logout function remains disabled SET VIDEO HV MODE This setting selects the vide...

Page 46: ... to the previous or next available computer that is in the Scan Skip mode selection see page 31 If a port has been selected for Scan Skip mode when the focus switches to that port a left right triangle symbol appears before its port ID display While Skip mode is in effect the console will not function normally You must exit Skip mode in order to regain control of the console To exit Skip mode pres...

Page 47: ...med on multiple computers such as performing a system wide shutdown installing or upgrading software etc While BRC mode is in effect a speaker symbol appears before the port ID display of the port that currently has the console focus While BRC mode is in effect the mouse will not function normally You must exit BRC mode in order to regain control of the mouse To exit BRC mode invoke the OSD with t...

Page 48: ...ion setting under the F3 SET function see page 30 As each computer is accessed an appears in front of the port ID display to indicate that it is being accessed under Auto Scan mode While you are in Auto Scan mode you can pause the scanning in order to keep the focus on a particular computer either by pressing P or with a left click of the mouse To resume scanning press any key or left click again ...

Page 49: ...reenter the OSD is tap the OSD Hotkey Note 1 When you reenter the OSD after logging out the screen stays blank except for the login dialog box You must input your username and password before you can continue see page 25 If login has been disabled by the administrator see page 35 the F8 function is also disabled 2 If you reenter the OSD after logging out and immediately use Esc to deactivate the O...

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Page 51: ...A KH1516A KH1532A provides the following Hotkey port control features Selecting the Active Port Auto Scan Mode Switching Skip Mode Switching Computer Keyboard Mouse Reset The following settings can also be controlled in Hotkey mode Setting the Beeper Setting the Quick Hotkey Setting the OSD Hotkey Setting the Port Operating System Restoring the OSD Default Values ...

Page 52: ...Keys 1 Hold down the Ctrl key 2 Press and release the F12 key 3 Release the Ctrl key Ctrl F12 Hotkey Mode Environment When Hotkey mode is active A command line appears on the monitor screen The command line prompt is the word Hotkey in white text on a blue background and displays the subsequent Hotkey information that you key in Ordinary keyboard and mouse functions are suspended only Hotkey compl...

Page 53: ...F12 2 Key in the port ID The port ID numbers display on the command line as you key them in If you make a mistake use Backspace to erase it 3 Press Enter After you press Enter the KVM focus switches to the designated computer and you automatically exit Hotkey mode Note In Hotkey mode the KVM focus will not switch to a port if an invalid switch or port number is entered The Hotkey command line will...

Page 54: ...n Where A is the letter A and n is a number from 1 255 that represents the length of the focus time in seconds The letter A and the numbers display on the command line as you key them in Use Backspace to erase any wrong entry 3 Press Enter After you press Enter you exit Hotkey mode and are ready to start Auto Scanning Invoking Auto Scan To invoke Auto Scanning mode key in the following Hotkey comb...

Page 55: ...nning continues from the computer you paused at While the Auto Scan mode is operating ordinary keyboard and mouse functions are suspended only Auto Scan mode compliant keystrokes can be input You must exit Auto Scan mode to regain normal control of the console Exiting Auto Scan To exit Auto Scan mode press Esc or Spacebar Auto Scanning stops when you exit Auto Scan mode ...

Page 56: ...xit Hotkey mode and enter Skip mode where you can switch ports as follows Once you are in Skip mode you can continue skipping by pressing the arrow keys You do not have to use the Num Lock combination again While Skip mode is in effect ordinary keyboard and mouse functions are suspended only Skip mode compliant keystrokes can be input You must exit Skip mode to regain normal control of the console...

Page 57: ...e KVM port If you fail to regain keyboard mouse control on the computer after pressing F5 perform a system reset For more information see Reset Switch page 7 This function is essentially the same as unplugging and replugging the keyboard and mouse on the target computer Setting the Hotkey Beeper ON OFF The beeper see Activate Beeper page 30 can be turned on and off with Hotkeys by the following st...

Page 58: ...lays HOTKEY HAS BEEN CHANGED for one second then the message disappears and you automatically exit Hotkey mode Setting the OSD Hotkey combination The Hotkeys used to access the OSD see OSD HOTKEY page 30 can be switched between Scroll Lock Scroll Lock Ctrl Ctrl and Alt Alt by the following steps 1 Invoke Hotkey mode Num Lock or Ctrl F12 2 Press T After you press T the command line displays HOTKEY ...

Page 59: ...function key you automatically exit Hotkey mode Restore the Default Values This administrator only Hotkey restores the KH1508A KH1516A KH1532A default values see RESTORE DEFAULT VALUES on page 34 by performing the following steps 1 Invoke Hotkey mode Num Lock or Ctrl F12 2 Press R 3 Press Enter After you press Enter the command line displays RESET TO DEFAULT SETTING for three seconds then the mess...

Page 60: ...les the Hotkey invocation keys Port ID Enter Switches access to the computer that corresponds to that Port ID R Enter Administrator only hotkey It returns the switch s settings to their default values T Toggles the OSD Hotkey between Ctrl Ctrl and Scroll Lock Scroll Lock Invokes Skip Mode and skips from the current port to the first accessible port previous to it Invokes Skip Mode and skips from t...

Page 61: ...The emulation mappings are listed in the table below Note When using key combinations press and release the first key Ctrl then press and release the activation key PC Keyboard Mac Keyboard Shift Shift Ctrl Ctrl Ctrl 1 Ctrl 2 Ctrl 3 Ctrl 4 Alt Alt Print Screen F13 Scroll Lock F14 Enter Return Backspace Delete Insert Help Ctrl F15 ...

Page 62: ...ith other keys The corresponding functions are shown in the table below Note When using key combinations press and release the first key Ctrl then press and release the activation key PC Keyboard Sun Keyboard Ctrl T Stop Ctrl F2 Again Ctrl F3 Props Ctrl F4 Undo Ctrl F5 Front Ctrl F6 Copy Ctrl F7 Open Ctrl F8 Paste Ctrl F9 Find Ctrl F10 Cut Ctrl 1 Ctrl 2 Ctrl 3 Ctrl 4 Ctrl H Help Compose ...

Page 63: ...ge that is specific for each device The latest revisions of new firmware for the KH1508A KH1516A KH1532A and supported KVM Adapter Cables are posted as Firmware Upgrade Packages on our web site Check the website regularly to find the latest firmware packages and information relating to them Note 1 A single upgrade package contains the upgrade files for the Main Board and all the supported KVM Adap...

Page 64: ...on your computer to the firmware upgrade port of your device Note On a daisy chained installation connect the cable to the first station master unit The chained stations child or slaves that are the same model will receive the upgrade via the daisy chain cables 4 Shut down all of the computers except those that are attached to cable adapters that require upgrade The cable adapters require the comp...

Page 65: ...s place via the Cat 5e 6 cable that connects the adapter cable to the KVM switch so there is no separate firmware upgrade cable to attach 2 Adapter cable firmware selected with the upgrade utility will upgrade in a single session all connected adapter cable models that match the firmware type ...

Page 66: ...irmware Upgrade Package file either by double clicking the file icon or by opening a command line and keying in the full path to it The Firmware Upgrade Utility Welcome screen appears 2 Read and Agree to the License Agreement enable the I Agree radio button 3 Click Next to continue The Firmware Upgrade Utility main screen appears ...

Page 67: ... the Firmware Upgrade Mode Alternatively the Firmware Package maybe corrupted or the wrong version therefore obtain a new copy of the file and retry 4 Select MAIN to upgrade the firmware for the Main Board Deselect any KVM Adapter Cable types that are not required to be upgraded After you have made your selection s click Next to perform the upgrade Check Firmware Version when selected the utility ...

Page 68: ...anel and the progress toward completion is shown on the Progress bar To abort the upgrade procedure before it completes click Cancel If you cancel before completion a dialog box warns you that the upgrade will not finish and shows the options to proceed or abort the cancel operation The Mainboard and OSD firmware may be missing or corrupted upon rebooting the switch To recover from missing or corr...

Page 69: ...9 Upgrade Succeeded After the upgrade has completed a screen appears to inform you that the procedure was successful Click Finish to close the Firmware Upgrade Utility Note At the completion of the upgrade the KH1508A KH1516A KH1532A restarts ...

Page 70: ...dure failing The unit s firmware becoming corrupted for unknown reasons Main Board Firmware Upgrade Recovery To perform a firmware upgrade recovery do the following 1 On the KVM Switch slide the Firmware Upgrade Recovery Switch see page 7 to the Recover position 2 Power off and restart the switch according to the instructions given in the Powering Off and Restarting section see page 24 3 Proceed w...

Page 71: ...ug the adapter cable back into the computer 4 From your KVM switch console bring up the OSD see page 26 and select the F4ADM function 5 Scroll down to FIRMWARE UPGRADE Press Enter 6 Press Y to invoke Upgrade mode 7 Proceed with the firmware upgrade as described in Performing the Upgrade starting on page 56 8 After the upgrade completes and the switch restarts unplug the adapter cable from the comp...

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Page 73: ...te ventilation has been provided Never spill liquid of any kind on the device Unplug the device from the wall outlet before cleaning Do not use liquid or aerosol cleaners Use a damp cloth for cleaning The device should be operated from the type of power source indicated on the marking label If you are not sure of the type of power available consult your dealer or local power company The device is ...

Page 74: ...e device from the wall outlet and bring it to qualified service personnel for repair The power cord or plug has become damaged or frayed Liquid has been spilled into the device The device has been exposed to rain or water The device has been dropped or the cabinet has been damaged The device exhibits a distinct change in performance indicating a need for service The device does not operate normall...

Page 75: ...or out of a rack the slide rails can pinch your fingers After a device is inserted into the rack carefully extend the rail into a locking position and then slide the device into the rack Do not overload theAC supply branch circuit that provides power to the rack The total rack load should not exceed 80 percent of the branch circuit rating Make sure that all equipment used on the rack including pow...

Page 76: ...vertures de ventilation se trouveraient bloquées De même l unité ne doit pas être placée dans un meuble fermé à moins qu une ventilation adaptée ne soit assurée Ne renversez jamais de liquides de quelque sorte que ce soit sur l unité Débranchez l unité de la prise murale avant de la nettoyer N utilisez pas de produits de nettoyage liquide ou sous forme d aérosol Utilisez un chiffon humide pour le ...

Page 77: ...stème et les câbles d alimentation avec précaution veillez à ce que rien ne repose sur aucun des câbles Lors du branchement ou du débranchement à des blocs d alimentation permettant la connexion à chaud veuillez respecter les lignes directrices suivantes Installez le bloc d alimentation avant de brancher le câble d alimentation à celui ci Débranchez le câble d alimentation avant de retirer le bloc...

Page 78: ...autres commandes peut être à l origine de dommages qui nécessiteront beaucoup de travail pour qu un technicien qualifié puisse réparer l unité Ne connectez pas le connecteur RJ 11 portant la marque Sensor Capteur à un réseau de télécommunication public Evitez toute surcharge du circuit Avant de connecter l equipement a un circuit verifiez la limite de l alimentation et ne la depassez pas Controlez...

Page 79: ...t hors d un bâti vous pourriez vous pincer les doigts dans les rails Une fois qu une unité a été insérée dans le bâti étendez avec précaution le rail dans une position de verrouillage puis faites glisser l unité dans le bâti Ne surchargez pas le circuit de l alimentation CA qui alimente le bâti La charge totale du bâti ne doit pas dépasser 80 de la capacité du circuit Assurez vous que tous les équ...

Page 80: ...beforehand Product model number serial number and date of purchase Your computer configuration including operating system revision level expansion cards and software Any error messages displayed at the time the error occurred The sequence of operations that led up to the error Any other information you feel may be of help Email Support support aten usa com Online Technical Support Troubleshooting ...

Page 81: ...25 F Black Out 1 x DB 25 M Black F W Upgrade 1 x RJ 11 F Black Power 3 Prong AC socket Switches Port Selection 8 x Pushbutton 16 x Pushbutton 32 x Pushbutton KVM Reset 1 x Semi recessed pushbutton F W Upgrade 1 x Slide Power 1 x Rocker LEDs Port On Line 8 Green 16 Green 32 Green Selected 8 Orange 16 Orange 32 Orange Power 1 Blue Station ID 1 x 2 Digit 7 segment Orange Emulation Keyboard PS 2 USB M...

Page 82: ...ment Operating Temp 0 40o C Storage Temp 20 60o C Humidity 0 80 RH Physical Properties Housing Metal Weight 2 65 kg 2 67 kg 2 81 kg Dimensions 43 72 x 16 36 x 4 40 cm 43 72 x 16 36 x 4 40 cm 43 72 x 16 37 x 4 40 cm Function KH1508A KH1516A KH1532A ...

Page 83: ...No Computers No Computers No Computers No Computers 1 1 16 9 129 144 17 257 272 25 385 400 2 17 32 10 145 160 18 273 288 26 401 416 3 33 48 11 161 176 19 289 304 27 417 432 4 49 64 12 177 192 20 305 320 28 433 448 5 65 80 13 193 208 21 321 336 29 449 464 6 81 96 14 209 224 22 337 352 30 465 480 7 97 112 15 225 240 23 353 368 31 481 496 8 113 128 16 241 256 24 369 384 32 497 512 No Computers No Com...

Page 84: ... mind the following limitations when installing more than one KVM switches The maximum distance between the KH1508A KH1516A KH1532A and the last switch in the daisy chain cannot exceed 100 meters regardless of the number of switches in the daisy chain The maximum distance between any two KVM switches in the daisy chain cannot exceed 15 meters ...

Page 85: ...ay Position Upper Left Corner Port ID Display Duration 3 Seconds Port ID Display Mode The Port Number plus the Port Name Scan Duration 5 Seconds Scan Skip Mode All Screen Blanker OFF Hotkey Command Mode ON Hotkey Num Lock Logout Timeout OFF Beeper ON Accessible Ports F Full Access For all Users on all Ports Operation Mode Share OSD Language English ...

Page 86: ...following procedure 1 Power off the KH1508A KH1516A KH1532A and remove its housing 2 Short the jumper labeled J15 3 Power on the switch The on screen display will show a message informing you that the password information has been cleared 4 Power off the switch 5 Remove the jumper cap from J15 6 Close the housing and start the KH1508A KH1516A KH1532A back up After you start back up you can use the...

Page 87: ...Upgrade Utility page 53 for upgrade details Symptom Action Mouse and or Keyboard not responding The mouse and or keyboard need to be reset by either of the two following methods Unplug the cable s from the console port s then plug it them back in Perform a keyboard mouse reset by Hotkey see Computer Keyboard Mouse Reset page 47 or by front panel pushbuttons see Port Selection Pushbuttons page 7 Al...

Page 88: ...ATEN will provide a repair service without charge during the Warranty Period If a product is detective ATEN will at its discretion have the option to 1 repair said product with new or repaired components or 2 replace the entire product with an identical product or with a similar product which fulfills the same function as the defective product Replaced products assume the warranty of the original ...

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