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8.1.2 Return All Accessories
In the interest of saving time and expediting the repair or calibration process, return all the
associated accessories described in Section 1.0 when returning the equipment for repair or
calibration.
In many cases, a faulty accessory could give an illusion that the equipment itself has failed. For
this reason it is important to return the all the accessories with the equipment. It is also IFI's
policy to verify performance of all associated accessories of Section 1.0 before returning the
equipment to service.
8.1.3 Packaging The Equipment
When returning equipment to the manufacturer, always wrap each accessory separately
and provide sufficient protective material around each item to prevent damage from handling and
shipping conditions.
8.3.4 Reference The RMA Number
As detailed in Paragraph 8.3.1, always reference the IFI assigned RMA Number on your Packing
List and Purchase Order and also when any inquiries are made.
