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ATCOM AT-323 IP Net Phone User Manual (V Released 1.25)

Shenzhen ATCOM Co., Ltd.

ATCOM IP Net Phone User Manual

Shenzhen ATCOM CO.,Ltd.

Summary of Contents for AT-323

Page 1: ...ATCOM AT 323 IP Net Phone User Manual V Released 1 25 Shenzhen ATCOM Co Ltd ATCOM IP Net Phone User Manual Shenzhen ATCOM CO Ltd ...

Page 2: ...TCOM IP phone Appearance Introduction 4 Function Keys of ATCOM IP Phone Introduction Normal State 4 Features 5 Standard and Protocol 5 Operating requirements 6 Electric requirements 6 Size 7 Installation 7 Configuration 7 Phone Keypad set 7 Configured by WEB 13 Configured by PalmTool 29 Telnet Configuration 30 Upgrade ATCOM IP phone 47 Usage of the phone 47 ...

Page 3: ... worldwide free When ATCOM series IP net phone is in generalized out line mode it can places calls to ordinary telephones worldwide at a dramatically low price because ATCOM series IP net phone supports using prepaid card supplied by ISP such as Net2phone or eTalk Moreover it possesses excellent sound quality just like ordinary phones ATCOM phone has 2X16 English LCD and supports being set by keyp...

Page 4: ... IP phone Appearance Introduction ATCOM IP Phone Front Illustration Function Keys of ATCOM IP Phone Introduction Normal State Keys Function LocaIP With handset hung press this key to get local IP address of the phone MisCal With handset hung press this key to review missed number Mask The subnet mask of the ip phone RouIP The gateway ip address AnsCal With handset hung press this key to review rec...

Page 5: ...0M jacks AC DC adapter Input AC 230V Output 7 5V DC 0 8A Software DHCP support for LAN or Cable modem PPPoE support for ADSL or Cable modem Set phone by HTTP web browser IE6 0 or Telnet Upgrade by FTP Support major G 7XX and gsm610 audio codec Dynamic voice test CNG Comfort noise generation Dynamic voice jitter buffer G 168 165 compliant 16ms echo cancellation Tone generation and Local DTMF re gen...

Page 6: ... save band with DHCP Dynamic Host Configuration Protocol PPPoE Point to Point Protocol over Ethernet DNS Domain Name Server Telnet Internet s remote login protocol FTP File Transfer protocol HTTP Hyper Text Transfer protocol Build in H 323 proxy Operating requirements Operation temperature 0 to 50 C 32 to 122 F Storage temperature 30 to 65 C 22 to 149 F Humidity 10 to 90 no dew Electric requiremen...

Page 7: ...opriate wall outlet Configuration Four different ways can be used to configure ATCOM IP phone phone keypad set web browser Telnet commands and PalmTool configuration on computer Phone Keypad se Function Keys Introduction While using keypad and LCD to configure the setting of IP phone following keys will be used Keys Function Keys Function LocaIP Enter change mode Speaker Enter submenu confirm chan...

Page 8: ...he menu until is displayed on the screen Please press to enter change mode then you will see a cursor flashing at the beginning of the second line It indicates that you can change the setting of this item Then press to enable eTalk and then press to confirm will be seen 3 Set eTalk account 0117ETNS press to turn over the menu once is displayed on the screen please press to enter change mode then y...

Page 9: ...n press to confirm Af will be displayed on the LCD 5 Save setting and exit setting continually press to reach save setting menu Then please press key to confirm the change When the menu is displayed on the LCD press again to confirm Once the IP phone restart successfully the new setting is effective Refer to above operation you can reach any menu to modify any value Please refer to following struc...

Page 10: ...enable agc aec audiotype 6 3k handsetout 12 speakerout 12 0 g711u 1 g711a 2 g7231 3 g729 4 g729a 5 g729b 6 g729ab 0 disable 1 enable network settings ip type mac 0009456019e6 0 static local ip 192 168 1 145 dns2 206 10 96 112 1 dhcp 2 pppoe 3 modem ppp id test1 ppp pin test1 subnetmask 255 255 255 0 router 192 168 1 254 dns 206 16 96 152 ...

Page 11: ...p 3 net2phone proxy 0 disable 1 enable proxy ip 0 0 0 0 2 citron 3 auvtech 4 stun 5 vida servcieid ETNSGK service 0 disable 1 enable serviceaddr 203 93 9 57 localtype 0 phonenumber 1 account 2 mac 3 md5 account dtmf 0 contron string 1 inband audio 2 signal keypad 3 rfc 2833 calltype 0 normal 1 faststart 2 advanced 3 special1 4 special2 prepaid 0 disable 1 mediaring 2 etalk 3 auvtech 4 subcentrex 5...

Page 12: ... prefix innerline 0 disable 1 enable ringltyep 0 9 dtmf 0 9 10 not disturb 11 pcmring 12 user define digitmap 0 disable 1 enable fwdpoweroff iddcode 86 dddcode 10 iddprefix 00 dddprefix 0 localprefix 56 nonlocalprefix 57 predialtime 10 interdialtime 8 2 switch dialnumber 011 password 1234 other settings upgradeaddr 192 168 1 1 daylight audiotype ntsip 192 168 1 1 Timezone 1 0 disable 1 output 2 ou...

Page 13: ... page From version 1 24 there are two passwords for the IP phone ordinary password and super password Default password 1234 is ordinary password and super password is 19750407 the super pin for some PINGHE phone is not 19750407 please ask for the provider of the IP phone With Debug set 0 disable please input super password while Debug is not set as 0 disable please input ordinary password Then cli...

Page 14: ...to any device connected to it when the device log on ATCOM IP phone is shipped from the factory with DHCP on So if your LAN or router is configured to use DHCP addressing the IP phone s LAN parameters will automatically be configured as soon as it is connected to the LAN or router and powered up pppoe Those ADSL and Cable Modem users please select this item for it is a protocol especially designed...

Page 15: ...et mask With static ip selected in iptype drop down list please enter subnet mask of IP phone here router ip With static ip selected in iptype drop down list please enter router IP address of IP phone here dns With static ip selected in iptype drop down list please enter IP address of DNS server here dns 2 With static ip selected in iptype drop down list please enter IP address of backup DNS serve...

Page 16: ...nto service addr field then set service port as 6801 fill account and password of Net2phone card into account and pin fields proxy When the IP phone with private IP address need communicate with other IP phones in a different LAN or on Internet please select an item from dropdown list to set the proxy used by the phone disable Select this item when the log in server and IP phone in the same LAN or...

Page 17: ... use service Enable disable service by checking unchecking this box Different service responses different protocol as follows With H323 protocol used the protocol service refers to the gatekeeper searching the address To let IP phone call each other by E 164 number please check this box and then fill the IP address or domain name of corresponding gatekeeper into service addr field Without this che...

Page 18: ...ess or domain name of server as the requirement of the service system service port According to different protocol set the detect port of server point With H323 protocol used if IP phone log in a GK please set this port as 1719 if IP phone does not log in a GK please set this port as 1720 With MGCP protocol used please set this port as 2727 With SIP protocol used please set this port as 5060 With ...

Page 19: ...protocol used this parameter refers to how IP phone log in gatekeeper The meaning of each item is as follow phone number Use phone number as E 164 and H323 ID to login the GK account Use phone number as E 164 and designated H323 ID filled in account field as H323 ID to login GK mac Use phone number as E 164 and MAC address of IP phone as H323 ID to login GK md5 account With H323 protocol used acco...

Page 20: ...selecting control string inband audio signal keypad or rfc 2833 from dropdown list calling card Set prepaid card to call PSTN phone by selecting corresponding item in dropdown list disable Do not use any prepaid card by selecting this item mediaring Use Mediaring prepaid card by selecting this item etalk Use eTalk prepaid card by selecting this item With eTalk selected here please select dialnum i...

Page 21: ...e by selecting this item account With H323 protocol used while calling card is set please type the account of chosen card into this field while md5 account item selected in local type dropdown list enter ID here while account is selected in local type dropdown list enter H323 ID here While prefix item selected in use dialplan dropdown list enter language indicating number card number and here such...

Page 22: ...e number into this field fwd poweroff Forward calls if power off by checking this box Please enter receiving forwarded calls phone number into fwd number field fwd always Forward all calls by checking this box Please enter receiving forwarded calls phone number into fwd number field fwd busy Forward calls if busy by checking this box Please enter receiving forwarded calls phone number into fwd num...

Page 23: ...ocol prefix Use 179XX service by selecting this item Note With 179xx service used please set as follows fill call prefix into dial number field such as 17930 type language indicating number card number and into account field fill password and into pin field dial number With dialnum selected in use dialplan drop down list please enter the dial prefix into this field according to requirement of log ...

Page 24: ...an also set dddcode iddcode iddprefix and dddprefix according to requirement of system innerline Enable disable multi settings by selecting corresponding items from dropdown list ATCOM IP phone allows saving 5 settings totally disable Disable multi settings by selecting this item then the phone will call out using current setting enable Use designated system to place calls by selecting this item s...

Page 25: ...t frequency not disturb Set the phone do not ring by selecting this item pcmring Set ring as music shipped from factory by selecting this item user define Set ring as music saved by user by selecting this item answer Enter a number from 0 through 60 to set the entries of the seconds before the phone answer the call auto or forward the calls To disable auto answer function please set this parameter...

Page 26: ...king this option vad Enable disable VAD voice activity detection by checking unchecking this box agc Enable disable AGC by checking unchecking this box aec Enable disable VEC by checking unchecking this box handset in Drag the slider to adjust the volume of handset input Drag it to the left to reduce the volume while drag it to the right to increase the volume handset out Drag the slider to adjust...

Page 27: ... data in test window by selecting this item remote debug Save the bug information in SDRAM of IP phone by selecting this item no check Disable checks the mark by selecting this item upgrade addr Enter IP address or domain name obtained by ISP of FTP server supplying updated program here nts ip Fill IP address of time server here use daylight Enable disable daylight by checking unchecking this box ...

Page 28: ... button to open the speed dial settings page Please refer to Fig 3 7 In this page you can set and save the speed dial number by typing the name into the Name field and then entering the corresponding number following the name For example input Jack in Name field following 001 and then input 5989426454 into Phone number field Then Jack s number 5989426454 is saved in phone book Then please click Sa...

Page 29: ...r Guide to learn how to write digitmap or just download TXT file from our site Then please save it as phone type map file such as ATCOM map Configured by PalmTool PalmTool is a tool designed especially to configure and upgrade the ATCOM IP phone You can visit http www comm com solutions Download Program PalmTool zip to download the latest version of PalmTool Then please unzip the downloaded file a...

Page 30: ...le if type ordinary password default one is 1234 after Retun you will see Password P If you type super password then you will see Password P Above information indicates that IP phone is under setting mode Then you can set the ATCOM IP phone by using the telnet commands ATCOM Telnet Commands Explanation ATCOM Telnet Commands Command Function Supply command name and parameters get Display basic para...

Page 31: ...wing P Be used as the keyword to supply keyword and parameters of the relevant commands Relevant usage None Detailed description List help of all commands For example P set get list settings store x store current to xth settings load x load xth settings to current exit write save settings Command get Syntax description No optional parameter of keywords Usage Display basic parameters of the ATCOM I...

Page 32: ... 6802 calltype 2 advanced localtype 0 phonenumber dtmf 0 control string prepaid 0 disable account empty pin empty phonenumber 182378009 fwdnumber empty fwdpoweroff 1 enable fwdalways 0 disable fwdbusy 0 disable fwdnoanswer 0 disable dialplan 3 prefix dialnumber empty dddcode 10 iddcode 86 iddprefix 00 dddprefix 0 innerline 1 enable localprefix 0 nonlocalprefix 0 digitmap 1 enable ringtype 12 user ...

Page 33: ...le timezone 20 GMT 03 00 Greenland Command set Syntax description set keywords value Usage Used to configure password and other running parameters of ATCOM IP phone Detailed description set iptype X Set how IP phone gets relevant network parameters X ranged from 0 through 3 0 authorize users set IP address subnet mask and router IP address of IP phone manually 1 use DHCP mode With this system your...

Page 34: ...he device log on 3 use modem mode Those who use IP phone with modem please set the value as 3 set pppid XXX With iptype set as 2 use this command to set ADSL ID with iptype set as 3 use this command to set Modem ID set ppppin XXX With iptype set as 2 use this command to set ADSL pin with iptype set as 3 use this command to set Modem pin set ip XXX XXX XXX XXX With iptype set as 0 use this command ...

Page 35: ...X number set protocol X Set protocol of the ATCOM IP phone Parameter X ranged from 0 through 3 0 H323 protocol 1 Sip protocol 2 Mgcp protocol 3 Net2phone private service set proxy X Set use proxy or not X ranged from 0 through 5 0 do not use proxy When the log in server and IP phone in the same LAN or the log in system supports the IP phone working behind the LAN 1 Use proxy When the login system ...

Page 36: ...om 0 through 1 0 do not use service 1 use service set serviceid XXXXX Set service ID according to required by service system set serviceaddr XXXX According to protocol used set IP address or domain name of log in server With H323 protocol used set IP address or domain name of gatekeeper With MGCP protocol used set IP address or domain name of Call Agent With SIP protocol used set IP address or dom...

Page 37: ...low using UDP protocol XXXX is ranged from 1024 through 65535 set registerport XXXX Set register port According to used protocol set as follows With H323 protocol used XXXX is ranged from 1024 through 6553 With MGCP protocol used please set is as 2427 With SIP protocol used please set it as 5060 With Net2phone protocol used this port could be any number set signalport XXXX With H323 protocol used ...

Page 38: ...h 4 0 use phone number as E 164 and H323 ID to login the GK 1 use phone number as E 164 and designated H323 ID by set account XXX command 2 use phone number as E 164 and MAC address of IP phone as H323 ID to login GK 3 md5 account with encryption being supported by GK set value as 3 4 cat account with cat authentication being supported set value as 4 set dtmf X Set DTMF relay type X is ranged form...

Page 39: ...m used set account of Net2phone card by this command set pin XXXXXXXXXX With H323 protocol used while calling card is set set password of chosen card while local type is set as 3 md5 accoutn or 4 cat account set password With MGCP protocol used please set domain name by this command With Net2phone system used set password of Net2phone card by this command set phonenumber XXXXXXXX Set a number of A...

Page 40: ...sable forward calls if busy X is ranged from 0 through 1 0 do not forward calls if busy 1 forward call if busy set fwdnoanswer X Enable disable forward calls without replying X is ranged from 0 through 1 0 do not forward calls without replying 1 forward call without replying set dialplan X Enable disable dial plan and dial number Parameter X ranged from 0 through 3 0 disable dial plan 1 enable dia...

Page 41: ... country code of China is 86 the country code of USA is 1 etc Parameter xxxx must be an Arabic numeral and no longer than 4 characters set iddprefix XX Set IDD service prefix number when set dialplan value set as 1 or 2 For example IDD service prefix number of china is 00 IDD service prefix number of USA is 1 etc Parameter xxx must be an Arabic numeral and no longer than 3 characters set dddprefix...

Page 42: ... or 2 switch please set the number switching to backup setting 2 here such as 57 set digitmap X Set whether to use digitmap X ranged from 0 to 1 0 do not use digitmap 1 use digitmap set ringtype X Set types of ring X is ranged from 0 tohrough 12 0 9 ring as ordinary rings in different frequency 10 do not ring 11 ring as music shipped from factory 12 ring as music saved by user set answer X Set the...

Page 43: ...et audio type X is ranged from 0 through 5 0 G 711U 1 G 711A 2 G 723 1 3 G 729 4 4 G 729A 5 G 729AB set audioframes X Set audio frames in RTP package X is an Arabic numerals between 0 and 7 set 6 3k X With G 7231 set ATCOM IP phone to use 6 3K rate or not X is ranged from 0 through 1 0 use 6 3K rate 1 use 5 3K rate set vad X Enable disable VAD X is ranged from 0 through 1 0 disable VAD 1 enable VA...

Page 44: ...characters and no longer than 7 characters set debug X Set open debugging message output grade for special tool X is ranged from 0 through 5 0 close debugging output 1 output the operation information to the window 2 output all the bug information and data in test window 3 save the bug information into SDRAM 4 disable checks the mark set upgradeaddr XXX XXX XXX XXX Set IP address or domain name of...

Page 45: ...Command load Syntax description no keyword Parameter ranged from 0 through 4 Usage Load the designated settings to the current position Relevant Usage load 1 Command exit Syntax description no keyword and parameter Usage Exit from Telnet command window without saving the configuration Relevant usage None Command write Syntax description No keyword and parameter Usage Save the configuration and res...

Page 46: ... through 2 X 0 Connect to FTP Server to get the file of updating program and save it to the SDRAM of the phone Then the file can be read by PalmTool This operation aims at testing X 1 Connect to FTP Server to get the file of updating program and update program Flash This operation aims at updating program X 2 Connect to FTP Server to get the file of updating dial rules and update program Flash Thi...

Page 47: ...P address of the FTP server from ISP please do as follows a Use keypad to enter setting mode b Use keypad to input the IP address of FTP server c Press then No19 light will blink twice a second Once the phone restarts successfully the new program is effective Note Please do not change the name of the upgraded program or the operation will be fail Usage of the phone Receiving calls ATCOM IP phone c...

Page 48: ... put back the handset Note When you communicate with the other party without lifting the handset please do not exceed 40 CM from speaker Place a call Call another ATCOM IP phone under the same Gatekeeper 1 Handset Pick up the handset and listen for the Internet dial tone Then dial the phone number you wish to call and press or to end the dialing Once the call connection has been established and th...

Page 49: ...he ring tone has sounded wait for the other party to answer When the other party answers you can begin speaking When the call is over Press again The dialed number has been saved into the buffer Place a call without login the Gatekeeper If ATCOM IP phone does not login the Gatekeeper you can place a call by lifting the handset or pressing and then inputting the IP address of the other party and th...

Page 50: ...ber orderly click to turn the numbers reservedly If there is no record you will hear nothing View dialed number Click then you will hear the record of the dialed call Click to turn the number orderly click to turn the numbers reservedly If there is no record you will hear nothing When you hear the number you want to dial please press to place a call directly Note ATCOM IP phone supports saving 127...

Page 51: ...Appendix Table ATCOM IP 网络电话各数字键在设置状态更改模式中所代表的字符 Keys Press Once Press Twice Press Thrice Press quartic Press quintic 1 1 2 2 A a B b C c 3 3 D d E e F f 4 4 G g H h I i 5 5 J j K k L l 6 6 M m N n O o 7 7 P p Q q R r S s 8 8 T t U u V v 9 9 W w X x Y y Z z 0 0 space Case change ...

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