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Questions?

Go online: 

Visit 

att.com/uversesupport

 

Stay connected on the go!

 AT&T Wi-Fi Basic is included with your 

AT&T U-verse High Speed Internet service, so you can access the Internet at thousands 
of AT&T Wi-Fi Hot Spots across the country . Visit 

attwifi.com 

to learn more.

3

Set up 

Approximate time: 10 minutes

1

Power up 

Approximate time: 15 minutes

2

Go Wi-Fi 

Approximate time: 10 minutes

Begin by setting up the Wi-Fi Gateway and then establishing each service. You will not have TV or Internet service while 
you’re replacing your AT&T U-verse Wi-Fi Gateway.

a

B

·

  Stand the replacement Wi-Fi Gateway next to the 

existing Wi-Fi Gateway.

·

  Remove connections from the existing Wi-Fi Gateway 

one at a time and connect them to the replacement 
Wi-Fi Gateway.

a

·

  Unplug the power cord from the existing 

Wi-Fi Gateway.

D

·

  Connect the existing power cord to the replacement 

Wi-Fi Gateway.

Existing Wi-Fi Gateway

·

  If you have a cable connected to the Coax port of 

the existing Wi-Fi Gateway, disconnect the cable 
and connect it to the replacement Wi-Fi Gateway 
as tightly as possible.

C

Coax Port

Ethernet Ports

Replacement Wi-Fi Gateway

Data Port

Replacement Wi-Fi Gateway

Existing Wi-Fi Gateway

Existing Power Cord

Electrical 

outlet

Replacement Wi-Fi Gateway

Existing Power Cord

Electrical Outlet

ONT Port

UVE497_Wireless_Swap_Guide_IFC_RElEaSE

UVE497_Wireless_Swap_Guide_IFC_RElEaSE

The Wi-Fi Gateway is now powering up. During this time, the Broadband light will turn 
red and the Power light may turn orange.
Wait up to 15 minutes for the indicator lights for Broadband and Service to turn solid 
green and the Local Ethernet indicator light to start blinking green.

During this time (up to 15 minutes), do NOT unplug the power cord or the green 
data cable, as this can permanently damage the Wi-Fi Gateway aND significantly 
delay your service activation.

If the Broadband and Service lights do not turn solid green or continue to blink after 
15 minutes, see the 

Having trouble?

 section on the back of this guide.

Reboot your receivers by holding down the power button for ten seconds.

Replacement Wi-Fi Gateway 
indicator lights on front panel. 
Lights may vary with setup.

Home PNA

Phone 1

Phone 2

Ethernet 

Broadband

Service

Wireless

Power

B

You will need to complete this step in order to reestablish your Wi-Fi connections. The Wi-Fi Network Name (SSID) and Wi-Fi 
Password (Wireless Network Key) are different on your replacement Wi-Fi Gateway than on your existing Wi-Fi Gateway. Any 
other custom settings that you had made on your old Wi-Fi Gateway will also need to be implemented on the replacement 
Wi-Fi Gateway.

Write down the Wi-Fi Network Name (SSID) and Wi-Fi Password (Wireless Network Key) to configure additional Wi-Fi devices. 
This information is on the side of your Wi-Fi Gateway. The Wi-Fi Network Name consists of “2WIRE” plus the last three digits of 
the Wi-Fi Gateway’s serial number. Be sure to record this information in the form below.

Now configure your new 
Wi-Fi network:

1.  Go to your computer’s “Wireless 

Network Settings” and refresh the 
network list.

2.  Select your Wi-Fi Network Name (SSID) 

from the list. You may need to scroll 
through the list to find your Wi-Fi 
Network Name.

3.  Enter the 10-digit Wi-Fi Password 

(Wireless Network Key) in the 
Password field to connect to your 
network.

4.  Connect all your Wi-Fi devices with 

the new Wi-Fi Network Name and 
Wi-Fi Password.

Wi-Fi Network Name (SSID)

SSID: 2WIREXXX

Wireless Network Key: XXXXXXXXXX

For help: att.com/support

10-digit Wireless Network Key (Wi-Fi Password)

 

2

W

I

For illustrative  purposes  only.  Please  refer  to the label  on your 

equipment for your personal  SSID and Wireless  Network  Key.

R

E     

Existing Wi-Fi Gateway

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