5
1
GATHER
INFORMATION
A
Note whether you have a single computer
connected directly to your cable/DSL
modem, or one or more computers
connected through a home router.
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Follow the instructions under
this icon if you have a single
computer connected directly to
your cable/DSL modem.
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Follow the instructions under
this icon if you have one or more
computers connected through a
home router.
For Static IP, see Appendix A ,page 18.
To activate a replacement TA, see Appendix B, page 19.
For integrated modem/home routers, see Troubleshooting, page 25.
B
Make sure you have the following information
before you start your TA installation:
For all users
AT&T CallVantage Service
User ID
Your 10-digit AT&T
CallVantage Service
number (provided in your
order confirmation e-mail)
AT&T CallVantage Service
password
You selected this when
you ordered the service;
if you forgot it, go to
www.callvantage.att.com
and click “Forgot your
password?”
If you have DSL
DSL Provider (PPPoE)
username
You must get this from your
DSL provider
DSL Provider (PPPoE)
password
You must get this from
your DSL provider
If you have a home router
Home router user manual
The user manual you received along with your home
router. Many manufacturers let you download this from
their website.
C
Proceed to Step 2.
