Page
21
Troubleshooting
Remarks:
If troubleshooting does not eliminate the problem, disconnect the DC IN plug from the back of the docking station and
reconnect it after a few seconds. This resets the docking station to it’s factory default settings and results in the deletion of all
previous settings. In case the problem still exists, see warranty information on page 22 to obtain service.
Symptom
SongStream does not
respond (no power)
iPhone/iPod does not
dock properly
iPhone/iPod does not
respond to
SongStream
iPhone/iPod is not
charging
Possible cause
AC adapter is not plugged into a
wall outlet or the connector is not
plugged into the DC IN jack on
the back of the docking station.
iPhone/iPod is not installed
properly.
iPhone/iPod is not installed
properly.
iPhone/iPod is not installed
properly.
iPhone/iPod is locked up/frozen.
iPhone/iPod battery has a
problem.
iPhone/iPod is locked up/frozen.
Using first or second generation
iPod, iPod shuffle or other devices.
Using no or wrong iPhone/iPod
dock adapter.
Solution
Verify the wall outlet that the
AC adapter is plugged into is not
controlled by wall switch and if it is,
confirm the wall switch is turned on.
Remove the iPhone/iPod from the
docking station and check for obstruction
on the connections of the docking station
and of the iPhone/iPod. Then reset the
iPhone/iPod into the docking station.
Remove the iPhone/iPod from the
docking station and check for obstruction
on the connections of the docking station
and of the iPhone/iPod. Then reset the
iPhone/iPod into the docking station.
Remove the iPhone/iPod from the
docking station and check for obstruction
on the connections of the docking station
and of the iPhone/iPod. Then reset the
iPhone/iPod into the docking station.
Make sure your iPhone/iPod is working
properly before docking it into the
docking station. Please refer to the
iPhone/iPod manual for details.
Make sure your iPhone/iPod is working
properly before docking it into the
docking station. Please refer to the
iPhone/iPod manual for details.
SongStream cannot control these
iPods or other devices.
Make sure the dock adapter is the
proper fit for the iPhone/iPod.
SongStream does not
connect to Bluetooth
Your Bluetooth device is not
paired with SongStream.
Out of range
Make sure your Bluetooth device
supports the A2DP profile, and is paired
properly with SongStream.
Move the music device back into range
(within 30 feet), and/or make sure there’s
a clear line of sight between the docking
station and the Bluetooth device.
Compliance with FCC Regulations
The equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment generates, uses, and can radiate Radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful interference to Radio
communications.
However, there is no guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to Radio or television reception, which
can be determined by turning the equipment off and on, the user is encouraged to try to
correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
- Consult the dealer or an experienced Radio / television technician for assistance.
THE SPECIFICATION AND EXTERNAL APPEARANCE OF THE MUSIC DOCK ARE SUBJECT TO
CHANGE WITHOUT PRIOR NOTICE.
If at any time in the future you should need to dispose of this product
please note that: waste electrical products should not be disposed of
with household waste. Please recycle where facilities exist. Check with
your local authority or retailer for recycling advice.
