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Appendix
Troubleshooting
I cannot retrieve voicemail messages.
Your telephone has both a built-in answering system and voicemail
indication. They are independent features and each alerts you to new
messages differently (see
Answering system and voicemail
on page 53).
If you subscribe to voicemail service from your telephone service provider
(charges may apply), contact your telephone service provider for more
information on how to access your voicemail.
I subscribe to a nontraditional telephone service that uses my computer
to establish connections, and my telephone doesn’t work.
Make sure your computer is powered on.
Make sure your Internet connection is working properly.
Make sure that the software is installed and running for your nontraditional
telephone service.
Make sure to plug your USB telephone adapter into a dedicated USB port
on your computer. Do not plug into a multiple port USB hub (USB splitter)
that is not powered.
In a few rare instances, the USB port on your computer may not have
enough power. In these instances, try using a USB hub with its own external
power supply.
If you are using a firewall, it may prevent access to your nontraditional
telephone service. Contact your service provider for more information.
Common cure for electronic equipment.
If the telephone base does not seem to be responding normally, do the
following (in the order listed):
Disconnect the power to the telephone base.
Remove the spare batteries, if applicable.
Wait a few minutes.
Connect power to the telephone base.
Install the backup batteries.
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