AT&T MERLIN LEGEND Release 3.1, System Programming Manual

Page: 66 / 887

Product Enhancements
1–50
Programming Basics
Operational
System operational enhancements include the following:
■
When a call is forwarded to a multiline telephone that has an Auto Dial or
DSS button programmed for the forwarding telephone, the green light
next to the Auto Dial or DSS button for the forwarding telephone does not
flash.
■
People answering calls received on Cover buttons are allowed to
generate touch tones if their telephones are not outward- or toll-restricted.
■
Calls received on personal lines with Do Not Disturb on go immediately to
coverage instead of waiting for the coverage delay interval.
■
A call put on hold at a Cover button can be added to a conference by
someone who has a personal line for the call.
■
A call put on hold at a Cover button can be picked up by any person who
has a personal line for the call.
■
Calls that have been put on hold at a Cover , SA , Shared SA , or Pool
button can be picked up by a person who has a personal line button for
the call.
■ An inside call on hold at an SA button can be picked up and transferred
by any person with a Shared SA button corresponding to the button with
the held call.
■
Calls that are on hold awaiting transfer can be picked up by any user who
has a personal line for the call.
■
Beginning with Integrated Solution III Version 1.2, the automatic
reconciliation program that was run automatically at 3:00 a.m. has been
disabled and can be invoked manually from the User Maintenance menu.
■
When a telephone is programmed for Forced Account Code Entry,
account codes do not have to be entered when using a programmed
Loudspeaker Paging button. In addition, an SMDR record is not
generated for calls made to paging ports.
■
When an MLX telephone, other than an MLX-20L, is plugged into an MLX
port and the Personal Directory does not contain any entries, the
allocation of the Personal Directory resource is released. If there are any
entries in the Personal Directory, the Personal Directory allocation and the
entries in the Personal Directory are saved in the MLX port.
■
SMDR call records for calls made on PRI facilities are more accurate than
SMDR call records for calls made on non-PRI facilities. Outgoing calls
made on PRI facilities receive “answer supervision.” Consequently, SMDR
timing for calls made on PRI facilities begins when the call is answered.
Timing for calls made on non-PRI facilities begins when dialing is
completed. Therefore, an SMDR call record is not generated when a call
made on a PRI facility is not answered at the far end.