background image

bc

cb

CONVENTIONS
The following conventions are used in the procedures:

cbbbbbbbc

bbbbbbb 

xxxxx 

This box represents a call appearance button,
which is used exclusively for placing or receiving
calls.  The button has a red appearance light
and a green status light and is labeled with an
extension number (shown as xxxxx).

cbbbbbbbbc

bbbbbbbb 

Feature 

Each of these boxes represents a button to
which a feature has been assigned. The button
is labeled with a feature name.

3

fc

cf

Summary of Contents for Definity Callmaster II

Page 1: ...DEFINITY CALLMASTER II and CALLMASTER III Voice Terminals User and Installation Instructions AT T 555 015 168 COMCODE 107319659 Issue 1 August 1994...

Page 2: ...in this document may be incorporated into future issues TO ORDER COPIES OF THIS DOCUMENT Contact AT T Customer Information Center 2855 North Franklin Road P O Box 19901 Indianapolis Indiana 46219 1 80...

Page 3: ...nce to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause interference to radio or television reception which...

Page 4: ...storms in your immediate area There is a remote risk of electric shock from lightning Urgent calls should be brief Even though protective measures may have been installed to limit electrical surges f...

Page 5: ...en damaged d If you note a distinct change in the performance of the voice terminal WARNING When this product is located in a separate building from the telephone communications system a line current...

Page 6: ...13 Orderable Equipment 14 Installing the CALLMASTER Voice Terminals 15 Testing the Headset or Handset 20 Labeling and Installing the Button Designation Strips 20 Feature Procedures 22 Going Off Hook...

Page 7: ...E The tape recorder used with CALLMASTER II voice terminal with Recorder Interface must be purchased by the user it is not provided with the voice terminal For more information on using ACD features s...

Page 8: ...all recording features may be subject to federal state and local laws rules or regulations and may be prohibited pursuant to the laws rules or regulations or require the consent of one or both of the...

Page 9: ...tton which is used exclusively for placing or receiving calls The button has a red appearance light and a green status light and is labeled with an extension number shown as xxxxx cb bbbbbbbc b bbbbbb...

Page 10: ...Appearance Display Transfer Button Hold Button Conference Ring Button Drop Test Button Volume Ring Log In Release CALLMASTER Feature Buttons Dial Pad Control Button Button Adjunct Jack on bottom of v...

Page 11: ...uilt in supertwist LCD 2 line by 40 character display 6 Call Appearance Feature Buttons These six buttons are devoted to handling incoming and outgoing calls call appearances and are labeled with an e...

Page 12: ...inger when you are not using the headset or handset and any time the voice terminal is ringing You can also use the volume control to change ringer volume while you are selecting a personalized ring D...

Page 13: ...set jacks on the side of the CALLMASTER On both sides of the CALLMASTER II and III voice terminals as shown in Figure 2 above there is a set of headset jacks Use these jacks for connecting a headset t...

Page 14: ...t that ONLY a service technician or the system manager program these options This document is orderable from the documentation center listed at the front of this book b bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb...

Page 15: ...bbbbbbb Thumbscrew 845952928 bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb Handset K2G2 104030762 bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb...

Page 16: ...bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb Power cord 7 foot 2 pronged D6AP87 modular cord 102937620 bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb...

Page 17: ...III voice terminal and the PBX must NOT exceed the following In 4 wire mode with 22 gauge or 24 gauge wire the distance between the CALLMASTER II or CALLMASTER III and the PBX should not exceed 5 000...

Page 18: ...ce input from PBX power 0V 5 W G 3 ID1 bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb Record output from a CM II with Recorder Interface 1 W BL 4 REC1 b bbbbbbbbb...

Page 19: ...LLMASTER II with Recorder Interface should be configured through the wall jack with the DEFINITY PBX an adjunct power source and the recording device NOTE Typically a 104A wall jack is used in this ty...

Page 20: ...hite Connecting Block 110 Type Blue Connecting Block 110 Type Recording Device c c c c c c c c c c c c c c c c c c c c c c c c c c c b bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb c c c c c c c c c c c...

Page 21: ...ton You may also want to check that the cords are connected securely at both ends LABELING AND INSTALLING THE BUTTON DESIGNATION STRIPS 1 Make sure that the voice terminal is right side up 2 Type or w...

Page 22: ...elease CALLMASTER Strips c c c c c c c c c c c c c c c c c c b bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb c c c c c c c c c c c c c c c c c c b bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb FIGURE 5 Inse...

Page 23: ...all is ringing d You are not in the midst of selecting a personalized ringing pattern To raise or lower the receive volume d To raise the volume of the receive level of the headset or the handset pres...

Page 24: ...r than waiting for a caller or trunk to disconnect and enables you to perform other ACD or voice terminal procedures sooner You do not hear dial tone after you press cb bbbbbbbc b bbbbbbb Release d Pr...

Page 25: ...ce and hear dial tone 2 Dial number of new party and wait for answer d If party answers explain who is on the conference call and go on to Step 3 d If party does not answer or if line is busy press fl...

Page 26: ...Test d Last party added to conference call is dropped you and other parties remain connected a aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa HOLD a aaaaaaaaaaaaaaaaaaaaaaaaaaaaaa...

Page 27: ...personalized ring NOTE There are eight different ringing patterns from which to choose 1 Press cb bbbbbbc b bbbbbb Select d Green light next to cb bbbbbbc b bbbbbb Select goes on steadily 2 Press ccb...

Page 28: ...ows the volume level Ringer L H There are eight possible volume settings On the display one arrow indicates the lowest setting has been selected Eight arrows indicates the highest setting has been sel...

Page 29: ...t call appearance flutters d Present call is put on hold d You are given a new call appearance and you hear dial tone 2 Dial number where call will be transferred d You hear ringback tone d If the cal...

Page 30: ...The CALLMASTER will operate in voltage ranges of 42 5 to 56 5 volts See the Installation section for operating range requirements NOTE If adjunct equipment such as an S201A Speakerphone is connected t...

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