Appendix
106
Troubleshooting
If you have difficulty with your phone please try the following suggestions.
For Customer Service, visit our website at
www.telephones.att.com
or
call
1 (800) 222-3111
. In Canada, dial
1 (866) 288-4268
.
My telephone doesn’t work at all.
Make sure the power cord is securely plugged in.
Make sure you plug the battery connector securely into the cordless handset.
Make sure you plug the telephone line cord securely and firmly into the
telephone base and the telephone wall jack.
Charge the battery in the cordless handset for at least ten hours. For
optimum daily performance, return the cordless handset to the telephone
base or charger when not in use.
If the battery is depleted, it may take approximately 30 minutes to charge
the handset before it shows
Low battery
. See page 9 for details.
Reset the telephone base. Unplug the electrical power. Wait for
approximately 15 seconds, then plug it back in. Allow up to one minute for
the cordless handset and telephone base to reset.
You may need to purchase a new battery. Please refer to
Battery installation and charging
in this user’s manual on pages 9-10.
The display shows No line. I cannot get a dial tone.
Try all the suggestions, as mentioned above.
If the previous suggestions do not work, disconnect the telephone line
cord from your telephone and connect the telephone line cord to
another telephone.
If there is no dial tone on that other telephone either, your telephone
line cord may be defective. Install a new telephone line cord.
If changing the telephone line cord does not help, the wall jack (or
the wiring to this wall jack) may be defective. Try using a different wall
jack in your home to connect your CL83143 telephone, or contact your
telephone service provider (charges may apply).
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