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I am unable to make outgoing calls.
•
Make sure the number you have dialed is correct and valid, and that you
have pressed the
Call/Answer
key .
•
For international calls, check the country and area codes .
•
Make sure your phone is connected to a network, and the network is not
overloaded or unavailable .
•
Check your subscription status with your service provider (credit, SIM card is
valid, etc .) .
•
Make sure you have not barred outgoing calls .
•
Make sure that your phone is not in airplane mode .
I am unable to receive incoming calls.
•
Make sure your phone is switched on and connected to a network (check
for overloaded or unavailable network) .
•
Check your subscription status with your service provider (credit, SIM card is
valid, etc .) .
•
Make sure you have not forwarded incoming calls .
•
Make sure that you have not barred certain calls .
•
Make sure that your phone is not in airplane mode .
The caller’s name/number does not appear when a call is received.
•
Check that you have subscribed to this service with your service provider .
•
Your caller has concealed his/her name or number .
I cannot find my contacts.
•
Make sure your SIM card is not broken .
•
Make sure your SIM card is inserted properly .
•
Import all contacts stored in SIM card to phone .
