AT&T BL102 Complete User'S Manual Download Page 73

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Smart call blocker

Blocked calls

If Smart call blocker is on, incoming calls with numbers saved in your block

list will not ring. The telephone plays the block announcement “

Calls to this

number are being screened by Smart call blocker. The number you are calling

is not accepting your call. Please hang up.

” to the caller, and the call will be

terminated.

NOTES:

When Smart call blocker is off, all incoming calls will ring on your telephone system, including calls with numbers

saved in the block list.

If you have set profile to

Block unknown

, all unknown calls will be rejected. However, the caller’s numbers, if

available, will not be saved to the block list. If you want to save the caller’s number to the block list, you can

retrieve the number from caller ID log and save it to the block list. See

Save a caller ID log entry to the block list

on page 52. You can also retrieve the number and save it to your allow list. See

Save a caller ID log entry to the

allow list

on page 57. If you want to retrieve the name from caller ID log and save it to the star name list. See

Save a caller ID log entry to the star name list

on page 61.

The telephone can respond to remote access code while it is playing the block announcement. This allows you to access

your answering system from an unknown number remotely. See

Remote access

on page 84.

Summary of Contents for BL102

Page 1: ...Complete user s manual BL102 BL102 2 BL102 3 BL102 4 BL102 5 DECT 6 0 cordless telephone answering system with caller ID call waiting ...

Page 2: ...ith caller ID call waiting Serial number ________________________________________________________ Purchase date ________________________________________________________ Placeofpurchase _____________________________________________________________ Both the model and serial numbers of your AT T product can be found on the bottom of the telephone base Save your sales receipt and original packaging in...

Page 3: ...2 for BL102 2 3 for BL102 3 4 for BL102 4 5 for BL102 5 Charger for cordless handset with power adapter installed 1 for BL102 2 2 for BL102 3 3 for BL102 4 4 for BL102 5 Battery compartment cover 1 for BL102 2 for BL102 2 3 for BL102 3 4 for BL102 4 5 for BL102 5 Quick start guide BL102 BL102 2 BL102 3 BL102 4 BL102 5 DECT 6 0 cordless telephone answering system with caller ID call waiting THIS SI...

Page 4: ...to set Smart call blocker and answering system 11 Installation options 13 Tabletop to wall mount installation 13 Wall mount to tabletop installation 14 Telephone settings Telephone settings 15 Ringer volume 16 Ringer tone 16 Set date time 17 LCD language 18 Caller ID announce 18 Set speed dial voicemail number 19 Voicemail visual message waiting indicator 20 Clear voicemail indicator 20 Key tone 2...

Page 5: ...D log entry to the star name list 42 Reasons for missing caller ID information 43 Smart call blocker About Smart call blocker 44 Call categories 45 Call handling 46 Call block settings 48 Set Smart call blocker on off 48 Set profile 48 Block list 50 Allow list 55 Star name list 60 Screening announcement 63 Allowed calls 66 Blocked calls 67 Screen unknown calls 68 Screened call options 69 Screen ro...

Page 6: ...ert tones 88 Telephone base tones 88 Lights 89 Handset display screen messages 90 Screen display messages 90 Troubleshooting 92 Maintenance 101 FCC Part 68 and ACTA 102 FCC Part 15 104 California Energy Commission battery charging testing instructions 105 Limited warranty 106 Technical specifications 108 DECT 6 0 digital technology 108 Telephone operating range 108 Redefining long range coverage a...

Page 7: ...s in contact with any liquid unplug any line or power cord immediately Do not plug the product back in until it has dried thoroughly f Install this product in a protected location where no one can trip over any line or power cords Protect cords from damage or abrasion f If this product does not operate normally see the Troubleshooting section on pages 92 100 of this user s manual If you cannot sol...

Page 8: ...ries in a safe manner Do not burn or puncture Like other batteries of this type if burned or punctured they could release caustic material which could cause injury The RBRC Seal means that the manufacturer is voluntarily participating in an industry program to collect and recycle nickel metal hydride rechargeable batteries when taken out of service within the United States These batteries may be t...

Page 9: ...38 f Press to scroll down while in menus f While entering names or numbers press to move the cursor to the left f Press to decrease the listening volume when on a call page 26 or to decrease the message playback volume page 80 1 2 PHONE FLASH f Press to make or answer a call page 23 f During a call press to answer an incoming call when you receive a call waiting alert page 26 1 f While reviewing a...

Page 10: ...n entry or setting 8 1 2 11 10 12 13 14 3 4 6 5 7 8 9 Quick reference guide handset OFF CANCEL f During a call press to hang up page 23 f While in a menu press to cancel an operation back up to the previous menu or exit the menu display or press and hold this button to exit to idle mode f When the handset is ringing press to mute the ringer temporarily page 23 f Press and hold while the telephone ...

Page 11: ...tercom page 29 Ringers page 16 Set date time page 17 Caller ID annc page 18 Settings page 18 Using menus f Press MENU SELECT to show the menu f Press qCID or pDIR to scroll through menu items f Press MENU SELECT to confirm or save changes to a highlighted menu item f Press OFF CANCEL to cancel an operation back up to the previous menu or exit the menu display Play messages ECO ...

Page 12: ...t is in use or when the answering system is answering an incoming call f Flashes when another telephone is in use on the same line f Flashes when there is an incoming call 1 2 6 Speaker Antenna X DELETE f Press to delete the message currently playing page 80 f Press twice to delete all old messages when the phone is not in use page 81 PLAY STOP f Press to start or stop message playback page 80 VOL...

Page 13: ...ts noise and caller ID problems caused by DSL interference Please contact your DSL service provider for more information about DSL filters Your product may be shipped with a protective sticker covering the handset or telephone base display remove it before use For customer service or product information visit our website at https telephones att com or call 1 800 222 3111 In Canada dial 1 866 288 4...

Page 14: ...ugged into a ceiling under the table or cabinet outlet Plug the power adapter into a power outlet not controlled by a wall switch Charger installation Telephone base installation f Raise the antenna f Plug one end of the telephone line cord into the telephone jack on the back of the telephone base f Route the power adapter cord through this slot f Plug the small end of the telephone base power ada...

Page 15: ...east 30 minutes to give the handset enough charge to use the telephone for a short time The following table enough charge to use the telephone for a short time The following table summarizes the battery charge indicators and actions to take summarizes the battery charge indicators and actions to take Battery indicators Battery status Action The screen is blank or shows Put in charger and flashing ...

Page 16: ...le s B T1 83 34 2 B T2 83 34 2 2 4 V 40 0m A h N i M H W A R N IN G AV E R TI S S E M E N T D O N O T B U R N O R P U N C TU R E B AT TE R IE S N E PA S IN C IN É R E R O U P E R C E R LE S P IL E S M ad e in C hi na Fa br iq ué en ch in e C R 15 35 IMPORTANT INFORMATION 1 Use only the supplied rechargeable battery or replacement battery model BT162342 BT262342 To order visit our website at https ...

Page 17: ...ces Hello This voice guide will assist you with the basic setup of Smart call blocker With the voice guide you can set your Smart call blocker f To screen calls with telephone numbers that are not saved in your directory allow list or star name list OR f Do not screen calls and allow all incoming calls to get through Listen to the instructions to set up your Smart call blocker If you intend to set...

Page 18: ...e will then prompt if you want to set up the answering system Listen to the instructions to set up your answering system Stop the voice guide f While the voice guide is playing press DELETE on the telephone base Restart the voice guide f On the telephone base press the keys in the following sequence SKIP SKIP SKIP REPEAT REPEAT SKIP PLAY STOP ...

Page 19: ...ilter plug the other end of the telephone line into the filter Route the telephone line cord or DSL filter through the wall mount bracket hole 2 Align the holes on the wall mount bracket with the standard wall plate and slide the wall mount bracket down until it locks securely 3 Position the telephone base as shown below Insert the extended tabs of the wall mount bracket into the slots on the back...

Page 20: ...cord and power adapter cord are bundled untie them first Slide the wall mount bracket up and remove it from the wall mounting plate 3 Unplug the telephone line cord or the DSL filter from the telephone wall jack Push the telephone base up and away from the wall mount bracket to detach it from the wall mount bracket 4 See Telephone base and charger installation on page 8 ...

Page 21: ...hone is not in use to enter the main menu 2 Press qCID or pDIR to scroll to the feature to be changed 3 Press MENU SELECT to select the highlighted item NOTE Press OFF CANCEL to cancel an operation back up to the previous menu or exit the menu display Press and hold OFF CANCEL to return to idle mode Telephone settings Play messages ECO ...

Page 22: ... If the ringer volume is set to off that handset is silenced for all incoming calls However the handset still plays the paging tone when responding to the handset locator f If the ringer volume is set to off the caller ID will not be announced Ringer tone You can choose one of 10 ringer tones 1 Press MENU SELECT in idle mode to enter the main menu 2 Use qCID or pDIR to scroll to Ringers then press...

Page 23: ...LECT 3 Press qCID or pDIR to choose the month then press MENU SELECT or enter the number using the dialing keys 4 Press qCID or pDIR to choose the day then press MENU SELECT or enter the number using the dialing keys 5 Press qCID or pDIR to choose the year then press MENU SELECT or enter the number using the dialing keys then press MENU SELECT to move on to set the time 6 Press qCID or pDIR to cho...

Page 24: ...n If the caller s name is private or unknown the phone number up to the last 11 digits will be spoken If the caller s phone number is also private or unknown no information will be spoken To turn on off the caller ID announce on your handset or base 1 Press MENU SELECT in idle mode to enter the main menu 2 Use qCID or pDIR to scroll to Caller ID annc then press MENU SELECT 3 Use qCID or pDIR to se...

Page 25: ... then press MENU SELECT 3 Use qCID or pDIR to scroll to Voicemail then press MENU SELECT 4 Use the dialing keys to enter the voicemail access number provided by your telephone service provider up to 30 digits when prompted f Press qCID or pDIR to move the cursor to the left or right f Press MUTE DELETE to erase a digit f Press and hold MUTE DELETE to erase all digits f Press REDIAL PAUSE to enter ...

Page 26: ...hile away from home This feature only turns off the displayed New voicemail and the icon it does not delete your voicemail messages As long as you have new voicemail messages your telephone service provider continues to send the signal to turn on the indicators To manually turn off the new voicemail indicators 1 PressMENU SELECT wheninidlemodetoenterthemain menu 2 Use qCID or pDIR to scroll to Set...

Page 27: ...ce a call from the caller ID log If you dial 10 digits to make a local phone call do not use this home area code feature If you do you cannot place local calls from your caller ID log as they will have only 7 digits To set the home area code 1 Press MENU SELECT in idle mode to enter the main menu 2 Use qCID or pDIR to scroll to Settings then press MENU SELECT 3 Use qCID or pDIR to scroll to Home a...

Page 28: ...g them To turn QUIET mode on 1 Press and hold QUIET in idle mode to enter the QUIET mode setting screen The screen shows Quiet _ _ hours 1 12 hours 2 Use the dialing keys to enter the desired number of hours 1 12 you would like to turn on QUIET mode then press MENU SELECT Your screen shows Quiet mode on and To turn QUIET mode off f While QUIET mode is on press and hold QUIET The screen then shows ...

Page 29: ...the handset to the telephone base or charger Auto off A call ends automatically when you put the handset in the telephone base or charger Temporary ringer silencing Press OFF CANCEL or MUTE DELETE while the telephone is ringing to silence the ringer temporarily on that handset only This turns off the ringer without disconnecting the call Ringer muted will display temporarily The next incoming call...

Page 30: ...ted Follow the instructions in the Battery installation and charging section on pages 6 7 Last number redial Each handset stores the last 10 telephone numbers dialed up to 30 digits To view the 10 most recently dialed numbers f To display the most recently called number press REDIAL PAUSE f To view up to 10 recently called numbers press REDIAL PAUSE then qCID or pDIR or press REDIAL PAUSE repeated...

Page 31: ...hone base to start the paging tone on all handsets for 60 seconds NOTE If you press OFF CANCEL or MUTE DELETE on a handset the ringer of that handset stops but the paging to the rest of the handsets continues To stop the paging tone f Press PHONE FLASH SPEAKER or any dialing key 0 9 TONE or on the handset s OR f Press HANDSET LOCATOR on the telephone base Paging ECO 10 30PM 11 20 ANS ON ...

Page 32: ...ice from your telephone service provider and someone calls while you are already on a call you hear two beeps Press PHONE FLASH to put your current call on hold and take the new call Press PHONE FLASH at any time to switch back and forth between calls NOTE Missed call waiting calls are not counted as missed calls Mute Use the mute function to turn off the microphone You can hear the caller but the...

Page 33: ...s qCID or pDIR to scroll to the desired number 4 Press MENU SELECT to dial the number shown To access the redial list while on a call 1 Press REDIAL PAUSE to show the most recently dialed number 2 Press qCID or pDIR to scroll to the desired number or press REDIAL PAUSE repeatedly to show the last 10 recently dialed numbers Then press MENU SELECT to dial the number shown NOTES f You cannot edit a d...

Page 34: ...if you need to send touch tone signals to access your telephone banking or long distance services 1 During a call press TONE 2 Use the dialing keys to enter the desired number The telephone sends touch tone signals 3 The telephone automatically returns to pulse dialing after you end the call Join a call in progress When a handset is already on a call and you would like to join the call press PHONE...

Page 35: ...r an intercom call f Press PHONE FLASH or SPEAKER on the called handset Both handsets now show Intercom To end an intercom call 3 Press OFF CANCEL or places the handset back in the telephone base or charger NOTES f Before the intercom call is answered you can cancel it by pressing OFF CANCEL f If the called party does not answer within 100 seconds or if the handset is in use on a call or out of ra...

Page 36: ... qCID or pDIR to select a device or use the dialing keys to enter a device number 1 5 The handset shows Calling HS X The destination handset rings and shows HS X is calling 4 To answer the intercom call on the other handset press PHONE FLASH or SPEAKER on the destination handset The outside call is still on hold Both devices now show Intercom 5 To transfer the call press OFF CANCEL or place the ha...

Page 37: ...es to enter the directory its screen shows Not available f When there are no records in the directory the screen shows List empty f When you try to save a number already stored in the directory the screen shows Number repeated f Directory entries can also be saved to the allow list or block list See Allow list on page 55 and Block list on page 50 f When Smart call blocker is on calls with numbers ...

Page 38: ...r repeated if the number is already in the directory You cannot save the same number twice 6 Use the dialing keys to enter a name up to 15 characters when prompted Each time you press a key the character on that key appears Additional key presses produce other characters on that key See the chart on the next page f Press qCID or pDIR to move the cursor to the left or right f Press 0 to add a space...

Page 39: ...e directory 1 Enter the telephone number when in idle mode 2 Follow the steps in Edit a directory entry on page 35 Dialing keys Characters by number of key presses 1 2 3 4 5 6 7 8 9 10 11 1 1 2 A B C a b c 2 3 D E F d e f 3 4 G H I g h i 4 5 J K L j k l 5 6 M N O m n o 6 7 P Q R S p q r s 7 8 T U V t u v 8 9 W X Y Z w x y z 9 0 space 0 ...

Page 40: ...ctory 2 When an entry appears press the dialing keys 0 9 to start a name search The directory shows the first name beginning with the first letter associated with the dialing key if there is an entry in the directory beginning with that letter Press qCID or pDIR to scroll through the directory 3 To see other names starting with the letters on the same dialing key keep pressing the key The names ap...

Page 41: ...ne number to be edited If you only want to edit the name skip to Step 3 2 To edit the number f Press the dialing keys to add digits f Press qCID or pDIR to move the cursor to the left or right f Press MUTE DELETE to erase a digit f Press and hold MUTE DELETE to erase all digits f Press and hold REDIAL PAUSE to add a three second pause if desired 3 Press MENU SELECT to save the number The screen sh...

Page 42: ...ce f You don t subscribe to caller ID or call waiting services There are fees for caller ID services In addition services may not be available in all areas This product can provide information only if both you and the caller are in areas offering caller ID service and if both telephone service providers use compatible equipment The time and date along with the call information are from the telepho...

Page 43: ...phone number and 15 characters for the name Missed new call indicator When a handset is in idle mode and has new or missed calls its screen shows XX Missed calls All new or missed entries are counted as missed calls Each time you review a new caller ID log entry indicated by NEW on the handset screen the number of missed calls decreases by one If you do not want to review the missed calls one by o...

Page 44: ...ler ID history to find out who called to return the call or to copy the caller s name and number into your directory List empty appears if there are no records in the caller ID log 1 When a handset is in idle mode press qCID to review the caller ID history in reverse chronological order starting with the most recent call OR Review the caller ID history by pressing MENU SELECT Press qCID or pDIR to...

Page 45: ...is in the correct format for dialing press PHONE FLASH or SPEAKER to call the number To save the number to the directory see Save a caller ID log entry to the directory on the next page Dial a caller ID log entry 1 When in the caller ID log press qCID or DIRp to browse 2 Press PHONE FLASH or SPEAKER to dial the displayed entry Delete caller ID log entries To delete an entry f Press MUTE DELETE to ...

Page 46: ...rs f Press TONE to change the next letter to upper or lower case 5 Press MENU SELECT when done The handset shows Saved NOTES f You might need to change how a caller ID number is dialed if the entry does not appear in the correct format Caller ID numbers might appear with an area code that is not necessary for local calls or without a 1 that is necessary for long distance calls see View dialing opt...

Page 47: ...t f Press MUTE DELETE to backspace and erase a digit f Press and hold MUTE DELETE to erase the entire entry f Press and hold REDIAL PAUSE to insert a three second dialing pause a P appears 5 Press MENU SELECT to move to the name 6 When the screen displays Enter name use the dialing keys to edit the name f Press qCID or pDIR to move the cursor to the left or right f Press 0 to add a space f Press M...

Page 48: ... a three second dialing pause a P appears 5 Press MENU SELECT to move to the name 6 When the screen displays Enter name use the dialing keys to edit the name f Press qCID or pDIR to move the cursor to the left or right f Press 0 to add a space f Press MUTE DELETE to erase a character f Press and hold MUTE DELETE to erase all characters f Press TONE to change the next letter to upper or lower case ...

Page 49: ...AME The caller prefers not to show the name PRIVATE CALLER The caller prefers not to show the phone number and name UNKNOWN NUMBER Your telephone service provider cannot determine the caller s number UNKNOWN NAME Your telephone service provider cannot determine the caller s name UNKNOWN CALLER Your telephone service provider cannot determine the caller s name and telephone number Calls from other ...

Page 50: ...e to block or answer the call or you can forward the call to the answering system If the caller does not respond or record his her name the call is blocked from ringing through When you add your welcome callers to your directory or allow list their calls will bypass all screening and ring directly to your handsets NOTES f Smart call blocker is on once you install your telephone It allows all incom...

Page 51: ...ame of the organizations into the star name list it ensures these calls will ring through when you only know the caller names but not their numbers Unwelcome calls Unwelcome calls are calls with telephone numbers saved in your block list and you want to block their calls Calls without numbers Calls without numbers are calls that are out of area or with numbers set to Private Uncategorized calls Un...

Page 52: ...f QUIET mode is on and Smart call blocker is on and in screening mode all screened calls will be sent to the answering system after screening Smart call blocker handles calls in the following ways Call category Call handling Set profile options Welcome calls f Numbers saved in allow list f Numbers saved in directory f Numbers not found in block list f Caller ID names saved in star name list The te...

Page 53: ...e call Allow unknown default settings The telephone allows these calls to get through and ring The caller s number even if it is available will not be saved to the allow list Unknown to answering system The telephone forwards these calls to the answering system without ringing Block unknown The telephone rejects these calls with block announcement without ringing The caller s number even if it s a...

Page 54: ...t in use Press qCID or pDIR to scroll to Smart call blk then press MENU SELECT 2 Press qCID or pDIR to scroll to Set profile then press MENU SELECT 3 Press qCID or pDIR to select one of the following options then press MENU SELECT f Screen unknown screen any calls without numbers or with numbers not saved in the Directory Allow list or Star name list This profile setting sets the telephone to scre...

Page 55: ...e telephone to block all unknown calls NOTES f If you set SCB On Off to Off selected setting under Set profile will be invalid and all incoming calls will ring including calls with numbers in your block list f There may be robocalls that you do not want to miss For example robocalls with announcements or notices from schools or pharmacies You can set up your star name list with these caller names ...

Page 56: ...use a P appears OR Copy a number from the redial list by pressing REDIAL PAUSE Then press qCID pDIR or REDIAL PAUSE repeatedly to find the desired number Press MENU SELECT to copy the number 5 Press MENU SELECT to move on to the name f The screen shows Number repeated if the number is already in the block list You cannot save the same number twice 6 When the screen displays Enter name use the dial...

Page 57: ... enter the main menu when the handset is not in use Press qCID or pDIR to scroll to Smart call blk then press MENU SELECT 2 Press qCID or pDIR to scroll to Block list and then press MENU SELECT 3 Press MENU SELECT to choose Review 4 Press qCID or pDIR to browse through the block entries NOTE List empty appears if there are no block entries ...

Page 58: ...eft or right f Press MUTE DELETE on the handset to backspace and erase a digit f Press and hold MUTE DELETE to erase the entire entry f Press and hold REDIAL PAUSE to insert a three second dialing pause a P appears 5 Press MENU SELECT to move to the name The screen displays Enter name 6 Use the dialing keys to add or edit the name f Press qCID or pDIR to move the cursor to the left or right f Pres...

Page 59: ... MUTE DELETE on the handset to erase a digit f Press and hold MUTE DELETE to erase all digits f Press and hold REDIAL PAUSE to enter a three second dialing pause a P appears 4 Press MENU SELECT to move on to the name The screen displays Enter name along with the name to be edited 5 To edit the name f Use the dialing keys to enter characters f Press qCID or pDIR to move the cursor to the left or ri...

Page 60: ...s You cannot retrieve a deleted entry Delete all block entries 1 Press CALL BLOCK on the handset when it is not in use OR Press MENU SELECT to enter the main menu when the handset is not in use Press qCID or pDIR to scroll to Smart call blk then press MENU SELECT 2 Press qCID or pDIR to scroll to Block list and then press MENU SELECT 3 Press qCID or pDIR to highlight Delete all then press MENU SEL...

Page 61: ...e a P appears OR Copy a number from the redial list by pressing REDIAL PAUSE Then press qCID pDIR or REDIAL PAUSE repeatedly to find the desired number Press MENU SELECT to copy the number 5 Press MENU SELECT to move on to the name f The display shows Number repeated if the number is already in the allow list You cannot save the same number twice 6 When the screen displays Enter name use the diali...

Page 62: ... enter the main menu when the handset is not in use Press qCID or pDIR to scroll to Smart call blk then press MENU SELECT 2 Press qCID or pDIR to scroll to Allow list and then press MENU SELECT 3 Press MENU SELECT to choose Review 4 Press qCID or pDIR to browse through the allow entries NOTE List empty appears if there are no allow entries ...

Page 63: ...eft or right f Press MUTE DELETE on the handset to backspace and erase a digit f Press and hold MUTE DELETE to erase the entire entry f Press and hold REDIAL PAUSE to insert a three second dialing pause a P appears 5 Press MENU SELECT to move to the name The screen displays Enter name 6 Use the dialing keys to add or edit the name f Press qCID or pDIR to move the cursor to the left or right f Pres...

Page 64: ... MUTE DELETE on the handset to erase a digit f Press and hold MUTE DELETE to erase all digits f Press and hold REDIAL PAUSE to enter a three second dialing pause a P appears 4 Press MENU SELECT to move on to the name The screen displays Enter name along with the name to be edited 5 To edit the name f Use the dialing keys to enter characters f Press qCID or pDIR to move the cursor to the left or ri...

Page 65: ...s You cannot retrieve a deleted entry Delete all allow entries 1 Press CALL BLOCK on the handset when it is not in use OR Press MENU SELECT to enter the main menu when the handset is not in use Press qCID or pDIR to scroll to Smart call blk then press MENU SELECT 2 Press qCID or pDIR to scroll to Allow list and then press MENU SELECT 3 Press qCID or pDIR to highlight Delete all then press MENU SEL...

Page 66: ...NU SELECT to enter the main menu when the handset is not in use Press qCID or pDIR to scroll to Smart call blk then press MENU SELECT 2 Press qCID or pDIR to scroll to Star name list and then press MENU SELECT 3 Press qCID or pDIR to scroll to Add new entry then press MENU SELECT 4 When the screen displays Enter name use the dialing keys to enter a name up to 15 characters Press a key repeatedly u...

Page 67: ...hen the desired entry displays press MENU SELECT 3 Press qCID or pDIR to scroll to To Star name then press MENU SELECT 4 The handset displays Star this name and the caller ID name of the caller 5 Press MENU SELECT and the screen shows Saved Edit a star name entry 1 Search for the desired entry in the star name list see Review star name list above 2 When the desired entry displays press MENU SELECT...

Page 68: ...ays You cannot retrieve a deleted entry Delete all star name entries 1 Press CALL BLOCK on the handset when it is not in use OR Press MENU SELECT to enter the main menu when the handset is not in use Press qCID or pDIR to scroll to Smart call blk then press MENU SELECT 2 Press qCID or pDIR to scroll to Star name list and then press MENU SELECT 3 Press qCID or pDIR to highlight Delete all then pres...

Page 69: ... with caller name Hello Calls to this number are being screened by Smart call blocker Please say your name after the tone then press pound This default announcement is played if you have set profile to screen all unknown calls OR Screening without caller name Hello Calls to this number are being screened by Smart call blocker If you re a family member friend or invited caller please press pound to...

Page 70: ...ress qCID or pDIR to scroll to Smart call blk then press MENU SELECT 2 Press qCID or pDIR to scroll to Screening annc then press MENU SELECT 3 Press qCID or pDIR to scroll to Play annc then press MENU SELECT 4 Press qCID or pDIR to scroll to w o Caller name then press MENU SELECT Record your name for all screening announcements 1 Press CALL BLOCK on the handset when it is not in use OR Press MENU ...

Page 71: ...t call blk then press MENU SELECT 2 Press qCID or pDIR to scroll to Screening annc then press MENU SELECT 3 Press qCID or pDIR to scroll to Reset annc then press MENU SELECT The screen shows Reset annc Press MENU SELECT again to confirm The screen shows Annc reset before returning to the previous menu Your name will be deleted from all the screening announcements and the telephone will use the def...

Page 72: ...ers saved in the block list f Allow unknown is the default profile setting If you have not selected another profile all unknown calls will ring However the caller s numbers if available will not be saved to the allow list If you want to save the caller s number to your allow list or block list you can retrieve the number from caller ID log and save it to the allow list or block list See Save a cal...

Page 73: ...l be rejected However the caller s numbers if available will not be saved to the block list If you want to save the caller s number to the block list you can retrieve the number from caller ID log and save it to the block list See Save a caller ID log entry to the block list on page 52 You can also retrieve the number and save it to your allow list See Save a caller ID log entry to the allow list ...

Page 74: ...cements your recorded name will replace this number in the announcements See Screening announcement on page 63 f If the caller hangs up before the call is screened or without leaving his her name while the call is being screened the call will be logged as missed call in the caller ID log f While a call is being screened you can press PHONE FLASH or SPEAKER to stop screening and answer the call f A...

Page 75: ...call f Press 2 to answer the call The telephone number will be added to your allow list Block this call f Press 3 or CALL BLOCK to block the call The telephone plays the block announcement The number you are calling is not accepting your call Please hang up to the caller The telephone number will be added to your block list Send this call to the answering system f Press 4 to forward the call to th...

Page 76: ... in the screening announcements your recorded name will replace this number in the announcements See Screening announcement on page 63 f If the caller hangs up before the call is screened or without leaving his her name while the call is being screened the call will be logged as missed call in the caller ID log f While a call is being screened you can press PHONE FLASH or SPEAKER to stop screening...

Page 77: ...ll will be terminated The caller s number will be added to your block list f Press CALL BLOCK on the handset The screen displays Block and end and the caller s number if available Press MENU SELECT to end the call NOTES f The caller s number if available will be saved to the block list The screen displays Added to block list after pressing CALL BLOCK on the handset If caller s number is not availa...

Page 78: ...nds The system does not record any announcement shorter than two seconds To record a new outgoing announcement 1 When the handset is in idle mode press MENU SELECT to enter the main menu 2 Press qCID or pDIR to scroll to Answering sys then press MENU SELECT 3 Press MENU SELECT again to select Announcement 4 The handset displays Play 2 Del 3 Rec 7 and it announces To play press 2 To record press 7 ...

Page 79: ...phone base Press ANSWER ON to turn the answering system on or off If the answering system is turned on it announces Calls will be answered If the answering system is turned off it announces Calls will not be answered Using a handset 1 When the handset is in idle mode press MENU SELECT to enter the main menu 2 Press qCID or pDIR to scroll to Answering sys then press MENU SELECT 3 Press qCID or pDIR...

Page 80: ... MENU SELECT to select Call screening 5 Press qCID or pDIR to choose On or Off 6 Press MENU SELECT to save the setting NOTE For more information on call screening see pages 78 79 Number of rings You can set the answering system to answer an incoming call after 2 3 4 5 or 6 rings You can also select toll saver which is explained as below Unless you change it the answering system answers an incoming...

Page 81: ...answering system as two or three rings the caller ID announce feature may not have enough time to announce the caller s full information Remote access code To access your answering system remotely from any touch tone phone you need to enter a two digit number 00 99 By default the remote access code is 19 To change the remote access code 1 When the handset is in idle mode press MENU SELECT to enter...

Page 82: ... enter the main menu 2 Press qCID or pDIR to scroll to Answering sys then press MENU SELECT 3 Press qCID or pDIR to scroll to Ans sys setup then press MENU SELECT 4 Press qCID or pDIR to scroll to Msg alert tone then press MENU SELECT 5 Press qCID or pDIR to choose On or Off 6 Press MENU SELECT to save the setting NOTES f The message alert tone beeps only if all the following conditions are met An...

Page 83: ...o check what services you have and how to access them contact your telephone service provider To use your voicemail service rather than the answering system turn off the answering system To use the answering system rather than your voicemail service contact your telephone service provider to deactivate your voicemail service NOTE After reviewing all new messages the number of old messages appears ...

Page 84: ...stem announces Memory is full before message playback The handset screen displays Rec mem full in idle mode and the number of messages and F flash alternately in the message counter at the telephone base Once the memory is full you cannot turn the answering system back on if it has been turned off nor can you record new messages until old ones have been deleted Memory full displays if you want to ...

Page 85: ... FLASH on the handset Base ringer Press q VOL p on the telephone base to adjust the ringer volume when the telephone is not in use You hear a sample of the ringer while adjusting the volume The telephone base announces Base ringer is off when you set the volume to 0 Temporarily turning off the message alert tone If the new message alert tone is turned on the telephone base beeps every 10 seconds w...

Page 86: ...al order Press PLAY STOP again to end the message playback To listen to messages on a cordless handset 1 When the handset is in idle mode press MENU SELECT to enter the main menu 2 Press MENU SELECT again to select Play messages f If there are only new or only old messages they will play automatically The system announces the number of messages then begins playback The message sequence is shown on...

Page 87: ...w them You cannot retrieve deleted messages To delete all old messages on the telephone base 1 When the telephone is idle press X DELETE The system announces To delete all old messages press delete again 2 Press X DELETE again The system announces All old messages deleted To delete all old messages on the handset 1 Press MENU SELECT when in idle mode to enter the main menu 2 Press qCID or pDIR to ...

Page 88: ... to scroll to Answering sys Press MENU SELECT 3 Press qCID or pDIR to scroll to Record memo then press MENU SELECT The system announces Record after the tone Press 5 when you are done You can record a memo for up to four minutes 4 Speak towards the handset to record a memo 5 Press 5 to stop recording The system announces Recorded The system does not save memos shorter than two seconds Play back a ...

Page 89: ... playback 1 99 flashing Total number of messages and memos The number flashes when there are new or missed messages After a power failure the number in the message counter flashes to indicate that you need to set the clock 1 99 F alternating Memory is full You must delete some messages before recording new messages The system is answering a call or someone is trying to reach it remotely The system...

Page 90: ... following remote commands Remote commands 1 Press to listen to all messages 2 Press to listen to new messages only 3 Press to delete the current message during playback 33 Press twice to delete all old messages 4 Press to repeat the current message during playback 44 Press twice to listen to the previous message 5 Press to stop any operation including recording 5 Press to listen to a list of remo...

Page 91: ...the call automatically f If you pause for more than four seconds during remote access you hear a help menu listing all features and commands If there is no command for another 20 seconds the call ends automatically f If the memory is full the answering system answers after 10 rings and announces Memory is full Enter the remote access code Enter your remote access code to access the messages and an...

Page 92: ... already registered as HANDSET 1 and so forth Additional handsets are assigned numbers in the sequential order they are registered up to HANDSET 5 Register a handset to your telephone base 1 Before you begin registration make sure the handset is out of the telephone base or charger and shows To register HS and see manual 2 Put the handset you wish to register on the telephone base cradle 3 The han...

Page 93: ...one base for about 10 seconds until the IN USE light starts to flash Release HANDSET LOCATOR 3 Immediately press HANDSET LOCATOR again while the IN USE light is still flashing If the light stops flashing start again with Step 1 4 It takes up to ten seconds to complete the deregistration process Before registering the handset again wait for the cordless handset screen to display To register HS and ...

Page 94: ...et alert tones 1 short beep Tone of each key press if key tone is turned on 1 long beep Indication to begin recording a message memo or announcement 2 short beeps You press qCID or pDIR on a cordless handset when the volume is already at its highest or lowest setting OR Call waiting tone or error tone Confirmation tone 3 rising tones The system has completed the command successfully 4 beeps The ot...

Page 95: ...n incoming call or when handsets are being deregistered f Flashes when another telephone is in use on the same line CHARGE light On when the handset is charging in the telephone base or charger SPEAKER On when the speakerphone is on Extra large lighted display Big button lighted key pad ANSWER ON On when the answering system is on Visual Ringing Indicator Flashes when the handset is being called o...

Page 96: ...n use List empty There are no directory entries or call block list entries Low battery The battery needs to be charged Microphone on Mute is off so the other party can hear your voice Muted The microphone is off New voicemail There are new voicemail messages from your telephone service provider No battery The handset in the telephone base or charger does not have a battery properly installed No li...

Page 97: ...ng Ans sys The handset is playing voice guide SCB screening The telephone is screening an incoming call Speaker The handset speakerphone is in use Voice guide set Smart call blk After you install your telephone or power returns following a power outage the handset and telephone base will prompt you to set the date and time After the date and time setting is done or skipped the telephone base will ...

Page 98: ...low up to one minute for the cordless handset and telephone base to reset f You may need to purchase a new battery Please refer to Battery installation and charging in this user s manual on pages 9 10 The display shows No line I cannot get a dial tone f Try all the suggestions as mentioned above f If the previous suggestions do not work disconnect the telephone line cord from your telephone and co...

Page 99: ...at base appears on my cordless handset f Ensure you plug the telephone base in properly and the power is on f Place the cordless handset in the telephone base for one minute to allow the cordless handset and base to synchronize f Move the cordless handset closer to the telephone base You might have moved out of range f Reset the telephone base Unplug the electrical power Wait for 15 seconds then p...

Page 100: ... oven is operating f If you plug your phone in with a modem or a surge protector plug the phone or modem surge protector into a different location If this does not solve the problem relocate your phone or modem farther apart from one another or use a different surge protector f Move your phone to a higher location The phone might have better reception in a high area f If other phones in your home ...

Page 101: ...y Install the battery again and place the cordless handset into the telephone base Wait for the cordless handset to reestablish its connection with the telephone base Allow up to one minute for this to take place f Your line cord might be malfunctioning Try installing a new line cord My calls cut in and out while I m using my cordless handset f Other electronic products such as HAM radios and othe...

Page 102: ...DSL filter between the telephone line cord and the telephone wall jack page 5 The filter prevents noise and caller ID problems resulting from DSL interference Please contact your DSL service provider for more information about DSL filters System does not receive caller ID when on a call f Make sure you subscribe to caller ID with call waiting features from your telephone service provider Caller ID...

Page 103: ...remote commands f Make sure to enter your remote access code correctly page 84 f Make sure you are calling from a touch tone phone When you dial a number you should hear tones If you hear clicks the phone is not a touch tone telephone and cannot activate the answering system f The answering system may not detect the remote access code while your announcement is playing Try waiting until the announ...

Page 104: ... messages differently page 77 If you subscribe to voicemail service from your telephone service provider contact your telephone service provider for more information on how to access your voicemail System screens all my incoming calls f You may have selected the Screen unknown or Screen robot profile setting for Smart call blocker see page 44 The telephone asks callers to announce their names or p...

Page 105: ...y LCD language to Spanish or French and I don t know how to change it back to English f Press MENU SELECT in idle mode Then enter 364 using the dialing keys You hear a confirmation tone I subscribe to a nontraditional telephone service that uses my computer to establish connections and my telephone doesn t work f Make sure your computer is powered on f Make sure your Internet connection is working...

Page 106: ...e following in the order listed 1 Disconnect the power to the telephone base 2 Disconnect the cordless handset battery 3 Wait a few minutes 4 Connect power to the telephone base 5 Completely remove the battery Replace the battery and place the cordless handset into the telephone base or charger 6 Wait for the cordless handset to reestablish its connection with the telephone base Allow up to one mi...

Page 107: ...torms f Electrical storms can sometimes cause power surges harmful to electronic equipment For your own safety take caution when using electric appliances during storms Cleaning your telephone f Your telephone has a durable plastic casing that should retain its luster for many years Clean it only with a soft cloth slightly dampened with water or mild soap f Do not use excess water or cleaning solv...

Page 108: ...sure the connection of this equipment does not disable your alarm equipment If you have questions about what will disable the alarm equipment consult your telephone service provider or a qualified installer If this equipment is malfunctioning it must be unplugged from the modular jack until the problem has been corrected Replacement to this telephone equipment can only be made by the manufacturer ...

Page 109: ...unications may not be ensured when using this telephone The term IC before the certification registration number only signifies that the Industry Canada technical specifications were met The Ringer Equivalence Number REN for this terminal equipment is 1 0 The REN indicates the maximum number of devices allowed to be connected to a telephone interface The termination of an interface may consist of ...

Page 110: ...rent from that to which the receiver is connected f Consult the dealer or an experienced radio TV technician for help Changes or modifications to this equipment not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device m...

Page 111: ...k to the power outlet 3 After about 20 seconds when the IN USE light starts flashing release HANDSET LOCATOR and then press it again within two seconds The process takes up to one minute to complete When the phone successfully enters the CEC battery charging testing mode the IN USE light turns off and all handsets display To register HS sand see manual You hear a confirmation tone When the phone f...

Page 112: ...You should expect the replacement to take approximately 30 days 3 How long is the limited warranty period The limited warranty period for SynJ and Syn248 products is TWO 2 YEARS from the date of purchase while all other products limited warranty period is ONE 1 YEAR from the date of purchase If we replace a Materially Defective Product under the terms of this limited warranty this limited warranty...

Page 113: ... exclusive agreement between you and Advanced American Telephones It supersedes all other written or oral communications related to this Product Advanced American Telephones provides no other warranties for this Product The warranty exclusively describes all of Advanced American Telephones responsibilities regarding the Product There are no other express warranties No one is authorized to make mod...

Page 114: ...ackyard and garage with exceptional sound quality Telephone operating range This cordless telephone operates within the maximum power allowed by the Federal Communications Commission FCC Even so this handset and telephone base can communicate over a certain distance which can vary with the locations of the telephone base and handset the weather and the construction of your home or office Redefinin...

Page 115: ...harger installation 8 Clear voicemail indicator 20 Clock 17 D Day and time 17 Delete caller ID log entries 39 Dialing From a record in the caller ID history 39 From the directory 35 Directory Dial number 35 Edit an entry 35 Name search 34 New entries 32 Display dial 35 DSL 8 13 E Ending calls 23 F Flash switch hook flash 26 H Handset Handset locator 25 quick reference guide 3 5 Ringer tone 16 Ring...

Page 116: ... blocker 44 71 allowed calls 66 allow list 55 59 blocked calls 67 block list 50 54 calls without numbers 45 Option while on a call 71 screening announcement 63 65 screen robocalls 70 screen unknown calls 68 69 set profile 48 49 set Smart call blocker on off 48 star name list 60 62 uncategorized calls 45 Speakerphone 24 Speed dial Make a call 19 Set voicemail number 19 Star name list 60 62 T Techni...

Page 117: ...op 5 Help menu 5 Skip the message 6 Record announcement 7 End remote access call 8 or hang up Turn system off or on 0 Call your phone number then enter your two digit access code preset to 19 Models BL102 BL102 2 BL102 3 BL102 4 BL102 5 Type DECT 6 0 cordless telephone answering system with caller ID call waiting 2020 2021 Advanced American Telephones All Rights Reserved AT T and the AT T logo are...

Page 118: ...trademark of Advanced American Telephones SynJ and Syn248 are trademarks of Advanced American Telephones The RBRC Seal and 1 800 8 BATTERY are registered trademarks of Call2recycle Inc Printed in China Issue 4 0 AT T 06 21 https telephones att com Company Advanced American Telephones Address 9020 SW Washington Square Road Ste 555 Tigard OR 97223 United States Phone 1 800 222 3111 in the U S or 1 8...

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AT&T BL102, Complete User'S Manual

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