Appendix
40
Troubleshooting
• If you subscribe to DSL service and if you hear noise
during conversations and/or your caller ID features
are not functioning properly, install a DSL filter to the
telephone line between the telephone base and the
telephone line jack. Contact your DSL provider to obtain
a DSL filter.
• You may be able to improve the performance of your
cordless phone by installing your new telephone base
as far as possible from any other existing cordless
telephone system that may already be installed.
• Other electronic products can cause interference to
your cordless phone. Try installing your phone as far
away from the following electronic devices as possible:
television sets, VCRs, or other cordless
telephones.
• Do not install this phone near a microwave oven or
on the same electrical outlet. You may experience
decreased performance while the microwave oven is
operating.
• If your phone is plugged in with a modem or a surge
protector, plug the phone (or modem/surge protector)
into a different location. If this solves the problem, re-
locate your phone or modem farther apart from one
another, or use a different surge protector.
• Relocate your phone to a higher location. The phone will
likely have better reception when not installed in a low
area.
• If the other phones in your home are having the same
problem, the problem is in your wiring or local service.
Contact your local telephone company (charges may
apply).
I get noise,
static, or weak
signal even
when I’m near
the telephone
base
