AT&T 585-310-111Issue 1Comcode 106810880June 1992
6386/33 and 6386/25Voice Processing
Hardware Installation
Page 1: ...AT T 585 310 111 Issue 1 Comcode 106810880 June 1992 6386 33 and 6386 25 Voice Processing Hardware Installation ...
Page 2: ... frequency energy and if not installed and used in accordance with the instruction manual may cause interference to radio communications It has been tested and found to comply with the limits for a Class A computing device pursuant to Subpart J of Part 15 of the FCC Rules which are designed to provide reasonable protection against harmful interference when operated in a commercial environment Oper...
Page 3: ...HIS DOCUMENT x CONVENTIONS USED IN THIS DOCUMENT x TRADEMARKS AND SERVICE MARKS xi RELATED RESOURCES xi HOW TO COMMENT ON THIS DOCUMENT xi 1 Prerequisites 1 1 VERIFYING THE SELECTED SITE 1 1 GATHERING THE TOOLS REQUIRED 1 2 REVIEWING SAFETY CONSIDERATIONS 1 2 IDENTIFYING FACTORY ASSEMBLED ALT SYSTEMS 1 3 2 Preparing the Mother Board 2 1 INSTALLING ADDITIONAL MEMORY 2 1 DISABLING THE SECOND SERIAL ...
Page 4: ...1 CONNECTING THE AUDIX VOICE POWER SYSTEM TO THE SWITCH 4 3 5 Connecting Peripherals 5 1 CONNECTING THE MONITOR AND KEYBOARD 5 3 CONNECTING THE MAINTENANCE MODEM 5 4 CONNECTING THE PRINTER 5 5 6 Performing Operational Testing 6 1 RUNNING THE POWER ON SELF TEST 6 1 RUNNING THE SET UP UTILITY 6 3 A Removing Replacing the Computer Cover A 1 REMOVING THE COVER FROM THE 6386 33 WGS A 1 REMOVING THE COV...
Page 5: ... 8 Figure 3 1 VDC600 Switch and Jumper Locations and Settings 3 1 Figure 3 2 Removing the Expansion Slot Cover 3 2 Figure 3 3 Inserting a Card into an Expansion Slot on a 6386 25 3 2 Figure 3 4 IVP4 Board SW1 1 left and SW12 1 right Switch Locations 3 4 Figure 3 5 Default IPV4 SW1 1 left and SW12 1 right Settings 3 5 Figure 3 6 IVP4 SW12 1 Settings 3 6 Figure 4 1 Connecting Voice Lines to the IVP4...
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Page 8: ... completed an AT T AUDIX Voice Power installation training course ORGANIZATION OF THIS DOCUMENT This document is organized as follows Chapter 1 Prerequisites discusses site requirements required tools safety considerations and how to identify factory assembled ALT systems Chapter 2 Preparing the Mother Board describes how to install additional memory and disable the second serial port on the mothe...
Page 9: ...s and passwords A switch integration document that provides procedures for connecting an AUDIX Voice Power R3 0 system to your customer s particular PBX These additional documents are provided as part of the standard AUDIX Voice Power R3 0 documentation set You will see this symbol when you must turn to any of these documents for additional information CONVENTIONS USED IN THIS DOCUMENT The followi...
Page 10: ... a registered trademark of UNIX System Laboratories Inc Centronics is a registered trademark of Centronics Data Computer Corp Phillips is a registered trademark of the Phillips Screw Co Hayes is a registered trademark of Hayes Microcomputer Products Inc Smartmodem and OPTIMA are trademarks of Hayes Microcomputer Products Inc RELATED RESOURCES Always refer to the appropriate document for specific i...
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Page 12: ...YING THE SELECTED SITE Verify that the site selected for the AUDIX Voice Power R3 0 equipment provides the following Easy access for cabling Adequate working space for the system administrator and others who will be using the system A grounded nonswitched outlet providing 115 VAC 50 60 Hz and 220W dedicated exclusively to the the AUDIX Voice Power R3 0 computer NOTE In areas with volatile power br...
Page 13: ...driver recommended Antistatic grounded wrist strap Antistatic grounded work mat REVIEWING SAFETY CONSIDERATIONS WARNING Electronic equipment can be damaged by electrostatic discharge Do not touch any electronic component unless you are properly grounded Take the following precautions to prevent damage to the equipment and yourself Make sure you are familiar with the procedures necessary to prevent...
Page 14: ...led much of the hardware and all of the software as part of the assemble load and test ALT process The factory identifies ALT systems by placing an orange sticker over the door of the floppy disk drive Before beginning the installation look for this sticker If it is present the procedures in Chapter 2 Preparing the Mother Board and Chapter 3 Installing Circuit Boards have been completed at the fac...
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Page 16: ...his chapter If you are integrating the AUDIX Voice Power system with any other switch continue with Chapter 3 Installing Circuit Boards There are two parts to this procedure Adding single in line memory modules SIMMs to the mother board Installing the total onboard RAM jumper Adding SIMMs to the Mother Board 1 Locate the empty SIMM sockets on the WGS mother board NOTE The location differs for each...
Page 17: ...________________ ________________________________________________________________________________________________ ________________________________________________________________________________________________ J2 J4 J5 J6 J7 J8 J9 J10 J3 J1 J17 J19 J14J15J16 SIMM SOCKETS Figure 2 1 6386 33 SIMM Socket Locations ...
Page 18: ...________________________________________________ _ ______________________________________________________________________________________ SIMM SOCKETS J14 J13 J12 J11 Figure 2 2 6386 25 SIMM Socket Locations Version 1 J23 J4 J5 J6 J14 EXPANSION SLOTS J20 SIMM SOCKETS J15 J16J17 J18J19 J7 J13 J12 J11 J10 J9 J8 Figure 2 3 6386 25 SIMM Socket Locations Version 2 ...
Page 19: ... WARNING Use extreme care when inserting the SIMM Too much force will break the plastic retaining clips C b Insert the contact edge into the socket first the chips should be on the left side of the SIMM Holding the SIMM at an angle press down gently until you feel the SIMM seat in the socket you will feel only a slight difference when the SIMM seats If you do not think the SIMM is seated correctly...
Page 20: ...required only if you completed the previous procedure Installing Additional Memory Refer to Figures 2 5 through 2 7 for the jumper locations on the 6386 33 6386 25 version 1 and the 6386 25 version 2 WGS respectively On a 6386 33 WGS 1 Leave the jumper on pins E6 and E8 2 Move the jumper from pins E11 and E13 and place it on pins E7 and E9 If you are integrating the AUDIX Voice Power system with a...
Page 21: ...___________________________________________________________________________________________ E1 PS1 PS2 J16 J15 J14 J19 J17 J1 J3 J10 J9 J8 J7 J6 J5 J4 J2 E32 E31 COM1 E33 COM2 E36 E35 E34 BW CLR E39 E38 E37 E42 E41 E40 E45 E44 E43 EDGE E48 E47 E46 PROM E51 E50 E49 E13 E11 E9 E8 E7 E6 ONBOARD RAM SETTINGS PS3 PW E24 E23 E22 LPT1 E27 E26 E25 LPT2 E30 E29 E28 REMOTE RESET Figure 2 5 6386 33 Mother Bo...
Page 22: ...u are integrating the AUDIX Voice Power system with a System 75 DEFINITY G1 or G3 Communications System continue with the next section Disabling the Second Serial Port If you are integrating the AUDIX Voice Power system with any other switch skip the next section and continue with Chapter 3 Installing Circuit Boards E27 E26 E25 E24 E23 E22 COM2 COM1 387 COPROCESSOR E29 E28 E30 PASSWORD RESET VIDEO...
Page 23: ...E32 and E33 If you are integrating the AUDIX Voice Power system with a System 75 DEFINITY G1 or G3 Communications System continue with the next section Disabling the Second Serial Port If you are integrating the AUDIX Voice Power system with any other switch skip the next section and continue with Chapter 3 Installing Circuit Boards PASSWORD ENABLE TOTAL ONBOARD RAM EPROM SIZE COM2 COM1 LPT2 LPT1 ...
Page 24: ...IX Voice Power system with any other switch skip this section and continue with Chapter 3 Installing Circuit Boards Refer to Figures 2 5 through 2 7 for the jumper locations on the 6386 33 6386 25 version 1 and 6386 25 version 2 WGS respectively On the 6386 33 WGS 1 Move the COM2 jumper from pins E34 and E35 and place it on pins E35 and E36 2 Continue with the next section Replacing the Air Deflec...
Page 25: ... cable connector whichever fits better between the controller and disk drive to the matching connector on the disk I O controller board Ensure there are no twists in the cable between the controller and the drive If the cable is twisted the disk will not be recognized when you reboot the system 3 Connect the hard disk control cable the narrow gray cable to the hard disk Attach the end connector on...
Page 26: ..._____________________________ This chapter provides procedures for configuring and installing the VDC600 and IVP4 boards INSTALLING THE VDC600 BOARD NOTE For additional information see the Video Display Controller Installation Guide packed with the VDC600 board 1 Check the settings on the DIP switch and jumpers on the VDC600 board Ensure they are set as shown in Figure 3 1 W1 W2 Pins 1 2 3 1 2 3 4...
Page 27: ...s far to the left on floor models as far to the rear as possible b Remove the screw from the metal cover of the expansion slot you selected Figure 3 2 Lift out the metal cover Set the screw aside A B Figure 3 2 Removing the Expansion Slot Cover c Hold the VDC600 board by either end and insert it into the expansion slot Figure 3 3 If the WGS you are installing has pressure tabs to help hold the exp...
Page 28: ...________________________________________________________________________________ d Press firmly along the top or front edge of the VDC600 board until it locks into place and is flush with the frame of the WGS e Ensure that the VDC600 board is properly aligned in the slot f Secure the VDC600 board in the slot with the screw from the metal expansion slot cover Continue with the next section Installi...
Page 29: ...er R3 0 system supports up to three IVP4 boards In this procedure the IVP4 boards also referred to as cards are numbered 0 through 2 Before you install the IVP4 boards you must set the termination impedance SW1 1 and I O address switches SW12 1 on each board The location of the switches is shown in Figure 3 4 SW1 1 SW12 1 Figure 3 4 IVP4 Board SW1 1 left and SW12 1 right Switch Locations The SW1 1...
Page 30: ...6 1 2 3 4 5 6 1 2 3 4 5 6 OPEN OPEN Figure 3 5 Default IPV4 SW1 1 left and SW12 1 right Settings 2 Leave the SW1 1 switches in the factory default position OPEN 3 Set SW12 1 using the information provided in Table 3 1 and Figure 3 6 4 Turn to the Board Information section of Appendix B Technician Worksheets of AUDIX Voice Power System R3 0 Planning Record the switch type of each IVP4 board slide s...
Page 31: ..._________________________________________________________________________ _________________________________________________________________________ 0 CLOSED CLOSED CLOSED CLOSED OPEN OPEN _________________________________________________________________________ 1 OPEN CLOSED CLOSED CLOSED OPEN OPEN _________________________________________________________________________ 2 CLOSED OPEN CLOSED CLOSE...
Page 32: ...ed in the Board Information section of Appendix B Technician Worksheets in AUDIX Voice Power System R3 0 Planning refer to step 4 of the previous procedure 3 Hold the IVP4 board by each end and insert it into the expansion slot see Figure 3 3 If the WGS you are installing has pressure tabs to help hold the expansion boards gently push down on these tabs as you slide the board into the slot Ensure ...
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Page 34: ...rom the 103A connect block to the RJ11C jack labeled LINE A on the 884A adapter If you are connecting only one line to the IVP4 board connect it directly to the line jack labeled 1 2 on the IVP4 board bypassing the 884A adapter Then skip to step 5 2 Connect subsequent D4 cables between the 103A connect blocks and LINES B C and D respectively on the 884A adapter 3 Connect one end of the first D8W f...
Page 35: ...________________________________________________________ ________________________________________________________________________________________________ D8W Cords D4 Cables IVP4 BOARD 3 4 1 2 To RJ11C Lines RJ11C Line D RJ11C Line C RJ14C IVP4 3 4 RJ11C Line B RJ11C Line A RJ14C IVP4 1 2 To RJ11C Lines 884A Adapter Figure 4 1 Connecting Voice Lines to the IVP4 Board ...
Page 36: ...y diagrams for System 75 DEFINITY G1 and G3 System 25 and non AT T switches respectively The AUDIX Voice Power documentation set includes a switch integration document that corresponds to the particular type of switch your customer is using Refer to the Hardware Installation chapter of that document for more details When you have completed the connection to the switch return to this document and c...
Page 37: ...________________________________________________________ ________________________________________________________________________________________________ VDC 6386 WGS 884A MAINTENANCE MODEM HOUSE WIRE FEMALE CONNECTIVITY MALE CONNECTIVITY IVP4 CARD s 4 PORTS COM 1 RS232 PARALLEL PORT SYSTEM 25 ANALOG PORT PRINTER Figure 4 3 General Connectivity Diagram for System 25 ...
Page 38: ...___________________________ _ ______________________________________________________________________________________ FEMALE CONNECTIVITY MALE CONNECTIVITY HOUSE WIRE MODEM 884A DEMARCATION POINT SID RS 232 SWITCH LINK 6386 WGS VDC PRINTER ANALOG PORTS NON AT T SWITCH PARALLEL PORT COM 2 COM 1 RS232 IVP4 CARD s 4 PORTS Figure 4 4 General Connectivity Diagram for Non AT T Switches ...
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Page 40: ...______________________________________________________ You will connect either two or three of the following peripherals depending on whether or not the AUDIX Voice Power system you are installing includes a printer Monitor and keyboard Remote access maintenance modem Printer optional Figures 5 1 and 5 2 show the connectors on the 6386 33 and 6386 25 WGS respectively Refer to the appropriate figur...
Page 41: ...______________________________________ ________________________________________________________________________________________________ ________________________________________________________________________________________________ A E D C B Figure 5 1 6386 33 WGS Peripheral Connectors ...
Page 42: ...OR AND KEYBOARD 1 Connect the line cord to the AC power in socket A on the WGS 2 Connect one end of the video monitor power cord to the video monitor and the other end to the monitor power outlet B on the WGS 3 Connect the video monitor signal cable to the connector C on the VDC600 board in the leftmost expansion slot 4 Connect the keyboard cable to the keyboard interface port D Continue with the ...
Page 43: ...er source a telephone line modular jack and the WGS 5 Connect the male end of the RS232 M F cable to COM1 or serial port 1 on the WGS Connect the female end to the maintenance modem 6 Plug one end of an RJ11 telephone cord D4 cord into the modular telephone jack Plug the other end into the LINE jack on the back panel of the maintenance modem 7 If you plan to share the telephone line between the ma...
Page 44: ... up mode if it is out of paper or if the cover is open 3 Set the printer default values by completing the following steps a through f a While holding down the FUNCTION and SCROLL switches turn the power ON The printer runs a set of self test functions When the self test functions are complete the printer displays set up function number 99 b Press SCROLL to select set up function number 98 set defa...
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Page 46: ...NG THE POWER ON SELF TEST 1 Plug one end of the power cord into the jack refer to A in Figures 5 1 and 5 2 for the location of this jack on the 6386 33 and 6386 25 WGS respectively on the back panel of the WGS Plug the other end into an AC outlet 2 Reboot the system by powering it on If it is already powered on press CTRL ALT DEL simultaneously The system runs the power on self test POST While POS...
Page 47: ...____________________________________________________ ________________________________________________________________________________________________ If all tests pass continue with the next section Running the Set Up Utility If all tests do not pass refer to AUDIX Voice Power System R3 0 Maintenance to determine and correct the problem before continuing with the next section ...
Page 48: ...l Modules Test One Module Disk Utilities Password Utilities Customization Screen Exit the Program _____________________________ 4 Using the down arrow key move the highlight to Setup Utility and press ENTER The system displays a menu similar to the following showing the current system settings _____________________________________________________________________________ System Date 10 10 91 Thu Sy...
Page 49: ...d b a Use the arrow keys to move to Extended Memory and press ENTER b Use the arrow keys to move to 7 and press ENTER 7 Press ESC to return to the customer test main menu The system displays the following prompt Select Update to save the new CMOS set up or you can Quit 8 Select Update 9 Remove the Customer Test diskette from the drive The system begins the reboot sequence showing the new settings ...
Page 50: ...rostatic discharge Do not touch any electronic equipment unless you are properly grounded Refer to Chapter 1 Prerequisites for a description of proper grounding techniques REMOVING THE COVER FROM THE 6386 33 WGS 1 Remove the top cover or media access door as shown in Figure A 1 by lifting it from the rear 2 Loosen the cover retaining screw on the bottom front 3 Slide the cover off the chassis by p...
Page 51: ...______________________________________________________________________________________ ________________________________________________________________________________________________ 6386 33 COVER SCREW MEDIA ACCESS DOOR EXPANSION SLOT COVER SCREWS EXPANSION SLOT COVER 6386 25 8 7 6 5 4 3 2 1 COVER SCREWS Figure A 1 Removing the Cover From the WGS ...
Page 52: ...______________ REPLACING THE COVER ON THE 6386 33 WGS 1 Replace the expansion slot cover by sliding the cover back over the chassis as shown in Figure A 2 2 Replace the four retaining screws on the card cage cover 3 Replace the chassis cover by sliding the cover over the chassis from the front to the back 4 Tighten the cover retaining screw 5 Replace the top cover Expansion Slot Cover Expansion Sl...
Page 53: ...PLACING THE COVER ON THE 6386 25 WGS 1 Slide the cover carefully from the front of the main unit until it presses securely against the rear cover 2 Raise the front of the cover slightly higher than the rear as shown in Figure A 3 Slide the cover towards the back of the main unit until it almost reaches the rear cover Lower the front pressing back gently until it fits securely into place 3 Tighten ...
Page 54: ...tion COS class of service DCP digital communications protocol DIP data interface process DTE data terminal equipment FACE framed access command environment FMLI form and menu language interpreter FOOS facility out of service I O input output IVP4 Integrated Voice Processing board 4 analog channels IVPSS Integrated Voice Processing System Software LWC leave word calling MANOOS manual out of service...
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Page 56: ...emovable cartridge or a separate disk than the original You can restore the back up file system if the original active version becomes corrupted damaged or lost call answer A feature that allows the AUDIX Voice Power system to answer a call and record a message when the subscriber is not available call coverage A switch feature that defines a preselected path for calls to follow if the first or se...
Page 57: ...ociated with telephones and data terminals but can also be used for functions associated with specific features field An area on a screen menu or report where you type information or see information displayed file system A collection of related files programs or data stored on disk host switch The switch or PBX connected directly to the AUDIX Voice Power system over the data link local installatio...
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Page 60: ...nal 5 3 circuit boards DCP 2 9 IVP4 3 4 VDC600 3 1 COM2 jumper 2 9 connect blocks 4 1 connector locations keyboard 5 1 monitor 5 1 parallel 5 1 serial 5 1 conventions used in this document x cords D8W 4 1 keyboard 5 3 maintenance modem power 5 4 RJ11 telephone 5 4 video monitor power 5 3 cords Contd video monitor signal 5 3 cover removing from a 6386 25 A 1 removing from a 6386 33 WGS A 1 replacin...
Page 61: ... 2 P partitioning the disk 6 3 peripherals connecting the 5 1 connector locations for the 5 1 POST power on self test 6 1 power requirements 1 1 preassembled ALT systems 1 3 printer connecting a 5 5 R RAM adding 2 1 jumper 2 5 remote maintenance modem connecting the 5 4 removing the cover from a 6386 25 WGS A 1 replacing the cover on a 6386 25 WGS A 4 on a 6386 33 WGS A 3 S safety considerations 1...