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10

IN CASE OF DIFFICULTY

ANSWERING SYSTEM OPERATION

PROBLEM SOLUTION

System Does Not 

Make sure you are calling from a touch tone phone.

Respond To  Remote

When you dial a number, you should hear tones. If you

Commands 

hear clicks instead, the phone is not a touch tone 

telephone.

The answering system may not detect the Remote Access 
Code while your announcement is playing. Try waiting 
until the announcement is over before entering the code.

There may be noise interference on the phone line you  
are using. Press dial buttons firmly.

Make sure you are entering your Remote Access 
Code correctly.

You might be calling from a phone that sends tones 
too short for your answering system to detect.

If there are many messages recorded, the system may 
take longer than usual to respond.

PROBLEM SOLUTION

Power Failure  

If the system is disconnected from AC power it will not operate.

Recovery

Your announcement and messages are retained in memory
during a power failure, but you will need to reset the clock.
See the instructions on the bottom of the unit.

If the system announces, “P

OWER FAILURE

” after announcing 

the time and day, you may need to reset the clock. See the instructions on the bottom
of the unit.

PROBLEM SOLUTION

System Takes  Longer 

If there are many messages recorded, the system may take

Than Usual To Respond 

longer than usual to respond audibly.

PROBLEM SOLUTION

Message Window   

Make sure the power cord is securely connected to both

is Blank

the answering system and an electrical outlet not controlled 

by a wall switch.

Press 

O

to make sure the system is on.

Summary of Contents for 1722

Page 1: ...12 03 Visit us at www telephones att com 1722 Digital Answering System USER S MANUAL Part 2 2003 Advanced American Telephones All Rights Reserved AT T and the Globe Design are trademarks of AT T Corp licensed to Advanced American Telephones Fold open this manual for information about this product s installation and operation Please also read Part 1 Important Product Information ...

Page 2: ...Use only the power cord supplied with this product If you need a replacement call 1 800 222 3111 Input 120V 60 Hz Output 6V AC 350 mA Turn System On Off Before proceeding to set up features press O to turn the system on To turn the system off press O again When the system is off the indicator above the PLAY STOP button is off and the Message Window is blank NOTE If the Message Window is blank make...

Page 3: ...E SYSTEM OPTIONS ANNOUNCES RING SELECT NUMBER OF Choose how many times the line will RINGS IS ring before the system answers a call Set for 2 to 7 rings or choose Toll Saver 2 4 or Toll Saver 4 6 When set to Toll Saver 2 4 the system answers after four rings when you have no new messages and after two rings when you do Toll Saver 4 6 causes the system to answer after six rings when you have no new...

Page 4: ...e for the system to announce the caller s telephone number STORE NUMBER STORE NUMBER IS When this feature is on the system Please see announces the caller s telephone NOTE below number when it plays back a message ACCEPT ACCEPT BLOCKED Choose ON to have the system accept BLOCKED CALLS CALLS IS all calls Choose OFF to have the system Please see respond to blocked calls with the NOTE below pre recor...

Page 5: ...m beeps speak toward the microphone normally from about nine inches away While you are recording the Message Window blinks 2 To stop recording release a The system automatically plays back your announcement To review your announcement press and release a To erase your announcement and return to the pre recorded announcement press D while your announcement is playing Callers can skip the announceme...

Page 6: ...off when there are no messages in memory Listen toYour Messages As the system plays back messages the Message Window displays the number of the message playing Before playing each message the system announces the day and time the message was received If the clock wasn t set when the message was recorded either because you didn t set the clock or because there was a power failure after you set it t...

Page 7: ...the message you want to delete is being played The system deletes the message and plays the next message If you want to check a message before you delete it you can press r to replay the message before deleting it When the system reaches the end of the last message the messages not deleted are renumbered and the Message Window displays the total number of messages remaining in memory OPERATION Mes...

Page 8: ...all or part of a message Press during time day announcement to repeat previous message Hold to play at half speed Press to turn the system on or off Off when system is off System will not answer calls On steadily when system is on with no new messages Blinks once for each new message up to nine Flashes quickly when memory is full Delete messages to make room for new messages Press to listen to ONL...

Page 9: ...ESSAGE Press 4 while the message is playing STOP MESSAGE PLAYBACK Press 5 SKIP A MESSAGE Press 6 while the message is playing SAVE MESSAGE Hang up DELETE MESSAGE Press and release 3 while the message is playing DELETE ALL MESSAGES After you have listened to all messages and heard the two beeps press 3 3 RECORD ANNOUNCEMENT Press 7 after beep record announcement press 5 to stop System plays back an...

Page 10: ... than seven seconds the system stops recording and disconnects the call If the system s memory fills up during a message the system stops recording and disconnects the call PROBLEM SOLUTION System Does Not If the Toll Saver feature is on the number of rings Answer After Correct changes from four to two or six to four when you have Number of Rings new messages waiting In some cases the system might...

Page 11: ... to detect If there are many messages recorded the system may take longer than usual to respond PROBLEM SOLUTION Power Failure If the system is disconnected from AC power it will not operate Recovery Your announcement and messages are retained in memory during a power failure but you will need to reset the clock See the instructions on the bottom of the unit If the system announces POWER FAILURE a...

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