6
Troubleshooting
No Power
1. Is the battery charged?
2. Confirm the unit is turned on.
No sound is
heard in the
headphones
1. Confirm the volume is not set to 0.
2. Confirm the headphones are completely plugged into the
Headphone Jack.
3. Try playing a different song.
Unable to load
music files
1. Confirm the USB cable is completely plugged into the
USB port on your computer.
2. Is the driver installed properly?
3. Check to see if the memory is full.
