Problem
Possible cause and solution
Poor drying results.
• Tableware has been left for too long inside a closed ap‐
pliance.
• There is no rinse aid or the dosage of rinse aid is not
enough. Set the rinse aid dispenser to a higher level.
• Plastic items may need to be towel dried.
• For the best drying performance activate the option Ex‐
tra Dry and set AirDry.
• We recommend to always use rinse aid, even in combi‐
nation with multi-tablets.
There are whitish streaks or
bluish layers on glasses and
dishes.
• The release quantity of rinse aid is too much. Adjust the
rinse aid level to a lower level.
• The quantity of detergent is too much.
There are stains and dry water
drops on glasses and dishes.
• The released quantity of rinse aid is not sufficient. Adjust
the rinse aid level to a higher level.
• The quality of the rinse aid can be the cause.
The dishes are wet.
• For the best drying performance activate the option Ex‐
tra Dry and set AirDry .
• The programme does not have a drying phase or has a
drying phase with low temperature.
• The rinse aid dispenser is empty.
• The quality of the rinse aid can be the cause.
• The quality of the multi-tablets can be the cause. Try a
different brand or activate the rinse aid dispenser and
use rinse aid and multi-tablets together.
The interior of the appliance is
wet.
• This is not a defect of the appliance. it is caused by the
humidity in the air that condenses on the walls.
Unusual foam during washing.
• Use the detergent for dishwashers only.
• There is a leak in the rinse aid dispenser. Contact an
Authorised Service Centre.
Traces of rust on cutlery.
• There is too much salt in the water used for washing.
Refer to "The water softener".
• Silver and stainless steel cutlery were placed together.
Avoid to put silver and stainless steel items close togeth‐
er.
There are residues of deter‐
gent in the dispenser at the
end of the programme.
• The detergent tablet got stuck in the dispenser and
therefore was not completely washed away by water.
• Water cannot wash away the detergent from the dis‐
penser. Make sure that the spray arm is not blocked or
clogged.
• Make sure that items in the baskets do not impede the
lid of the detergent dispenser from opening.
Odours inside the appliance.
• Refer to "Internal cleaning".
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