background image

 

 

22

 

 

Rear Panel 

AS1102T 

AS1104T 

 

 

 

Power Button 

 

DC Input 

 

Reset Button 

 

System Fan 

 

USB 3.2 Gen 1 Port 

 

K-Lock 

 

Network Port 

 

 

 

Troubleshooting 

Q: Why can’t I detect my ASUSTOR NAS using ASUSTOR Control Center? 

A:  If  you  are  having  trouble  detecting  your  NAS  using  ASUSTOR  Control  Center,  please  do  the 

following:  

 

1.

 

Please check your network connection: 

 

Make sure that your computer and your NAS are part of the same local area network. 

 

Check to see if the network LED indicator is lit. If you find that it is not lit, try connecting your Ethernet cable to the 
other network port or try using a different Ethernet cable. 

2.

 

Please first disable any firewalls that may be running on your computer.   Then try scanning for your NAS again using 
ASUSTOR Control Center. 

3.

 

If  you  still  cannot  detect  your  NAS,  please  connect  your  NAS  to  your  computer  using  the  provided  RJ-45  network 
cable and change your computer’s IP settings. 

 

Select [Start] 

 [Control Panel]  

 [Network and Sharing Center] 

Summary of Contents for 80-AS1104T00-MA-0

Page 1: ...Quick Installation Guide Applicable Models AS1102T AS1104T Ver 2 3 0903 2015 3 2 Ver 4 0 0201 ...

Page 2: ...nstallation 8 Hard Disk Installation 8 Securing the Power Cord 11 Connecting and Powering on the NAS 13 4 Software Installation Guide 14 Download Center Installation 14 Web Installation 16 Installation Using a Mobile Device 17 Installation Using a Direct Connection 19 Shutting Down Your NAS 19 5 Appendix 21 LED Indicators 21 Rear Panel 22 Troubleshooting 22 ...

Page 3: ...antee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment a...

Page 4: ...surface Use this product in environments with an ambient temperature between 0 C and 40 C DO NOT block the air vents on the case of this product Always provide proper ventilation for this product DO NOT insert any object or spill liquid into the air vents If you encounter technical problems with this product contact a qualified service technician or your retailer DO NOT attempt to repair this prod...

Page 5: ...5 1 Package Contents Applicable Models AS1102T AS1104T Model Name AS1102T AS1104T Power Cord x1 x1 Adapter x1 x1 RJ45 Network Cable x1 x1 Power Cord Bracket x1 x1 Screws for use with 3 5 HDD x8 x16 ...

Page 6: ...6 Quick Installation Guide x1 x1 ...

Page 7: ...7 2 Optional Accessories The items below may be purchased from the ASUSTOR Accessories Store http shop asustor com ...

Page 8: ... 5 inch SATA hard disk For a list of compatible hard disks please see http www asustor com service hd id hd Hard Disk Installation 1 Remove the screws from the rear of the NAS as shown in the graphic below AS1102T AS1104T 2 Place the device sideways on a flat surface Note the wording indicating the directions for opening and closing the cover Remove the cover by sliding it in the direction shown i...

Page 9: ...9 AS1104T 3 Installing 3 5 inch hard disks Slide the hard disks all the way into the disk bay until they are firmly seated and connected with the SATA connector AS1102T AS1104T ...

Page 10: ... wish to utilize the RAID function it is recommended that you use hard disks of the same capacity in order to fully utilize the capacity of all hard disks AS1104T Note If you wish to utilize the RAID function it is recommended that you use hard disks of the same capacity in order to fully utilize the capacity of all hard disks 5 Replace the cover and tighten the screws that were removed previously...

Page 11: ...ovided cord bracket to secure the power cord in place if you are concerned about the NAS power cord becoming detached when the NAS is moved 1 Take the cord bracket out of the accessories box 2 Attach the bracket to the power cord as shown in the graphic below ...

Page 12: ... Remove the fan screw by unscrewing it counter clockwise AS1102T AS1104T 4 Position the bracket over the hole for the removed fan screw Secure the bracket in place by replacing the fan screw AS1102T AS1104T ...

Page 13: ...r will flash and the yellow network LED indicator will be lit as well 4 The NAS is ready for operation once the yellow system status LED indicator has stopped flashing and remains steadily lit At this time you should also hear a beep from the system buzzer Hardware installation is now complete Please move on to the software installation guide to configure your system settings Note If the device ha...

Page 14: ...on of the ASUSTOR website http www asustor com service downloads to download the latest software Download Center Installation Windows Users 1 After ASUSTOR Control Center has been installed it will automatically begin to scan your network for ASUSTOR NAS devices 2 Select your NAS from the list and follow the installation wizard s instructions to complete the configuration process ...

Page 15: ...R Control Center has been installed it will automatically begin to scan your network for ASUSTOR NAS devices 2 Select your NAS from the list and follow the installation wizard s instructions to complete the configuration process ...

Page 16: ...NAS s current IP address you can open up a web browser and enter in your NAS s IP address for example http 192 168 1 168 8000 to begin initialization 2 Please follow the instructions from the installation wizard to complete the configuration process ...

Page 17: ...stall the AiMaster mobile app to your mobile device AiMaster for Android AiMaster for iOS 2 Make sure that your mobile device is connected to the same local network that your NAS is connected to 3 Next open AiMaster and then select the icon from the toolbar at the top of the screen 4 Select Auto Discovery AiMaster will now scan the local network for your NAS ...

Page 18: ...18 5 Select your NAS from the list that appears ...

Page 19: ...e section Troubleshooting for installation instructions Shutting Down Your NAS 1 Confirm the function settings for the power button as shown in the graphic below When the power button is held down for 1 5 seconds you can decide whether to shut down the NAS or have it enter into sleep mode This setting may be access from within ADM by selecting Settings Hardware Power Settings ...

Page 20: ...he power button for 1 5 seconds You should be able to hear a beep from the system buzzer Let go of the power button and the NAS will either shut down or enter sleep mode depending on your configuration AS1102T AS1104T ...

Page 21: ...State Power Green Steadily lit Power on Orange Flashes every 10 seconds LED night mode System Status Green Flashing Powering on Steadily lit System ready Red Steadily lit 1 System or hard disk abnormality 2 Fan or system temperature abnormality Network Green Steadily lit Network port connected Hard Disk Green Steadily lit Hard disk ready Flashing Data access in progress ...

Page 22: ...NAS are part of the same local area network Check to see if the network LED indicator is lit If you find that it is not lit try connecting your Ethernet cable to the other network port or try using a different Ethernet cable 2 Please first disable any firewalls that may be running on your computer Then try scanning for your NAS again using ASUSTOR Control Center 3 If you still cannot detect your N...

Page 23: ...23 Click on Change adapter settings in the left hand panel Right click on Local Area Connection and select Properties ...

Page 24: ...elect Internet Protocol Version 4 TCP IPv4 and click on Properties Under the General tab select the Use the following IP address radio button Set the IP address to 169 254 1 1 and the Subnet mask to 255 255 0 0 and then click on OK ...

Page 25: ... your NAS 4 If the above mentioned procedures have not managed to solve your problem please contact your local ASUSTOR dealer or ASUSTOR Customer Service http support asustor com You are also encouraged to browse through the ASUSTOR Knowledgebase ...

Page 26: ...26 ...

Reviews: