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Relocation

FAQ

THE BEST PERFORMANCE

FREQUENTLY ASKED QUESTIONS

Locate the AiMesh router and node at the best place.

NOTES

:  

To minimize interference, keep the routers away from devices like 
cordless phones, Bluetooth devices and microwave ovens. 
We recommend that you place the routers in an open or spacious 
location.

ZenWiFi XT9 LED indications

ASUS Recycling/Takeback Services

ASUS recycling and takeback programs come from our commitment to the highest standards for protecting our 
environment. We believe in providing solutions for you to be able to responsibly recycle our products, batteries, 
other components, as well as the packaging materials. Please go to http://csr.asus.com/english/Takeback.htm for the 
detailed recycling information in different regions.

REACH

Complying with the REACH (Registration, Evaluation, Authorisation, and Restriction of Chemicals) regulatory 
framework, we published the chemical substances in our products at ASUS REACH website at http://csr.asus.com/
english/REACH.htm

Federal Communications Commission Statement

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: 
•  This device may not cause harmful interference.
•  This device must accept any interference received, including interference that may cause undesired operation.
FCC regulations restrict the operation of this device to indoor use only.
This device cannot operate as a subordinate between separate buildings or structures.
This equipment has been tested and found to comply with the limits for a class B digital device, pursuant to part 15 of 
the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential 
installation.
This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance 
with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that 
interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or 
television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to 
correct the interference by one or more of the following measures:
•  Reorient or relocate the receiving antenna.
•  Increase the separation between the equipment and receiver.
•  Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
•  Consult the dealer or an experienced radio/TV technician for help.

WARNING!

 Any changes or modifications not expressly approved by the party responsible for compliance 

could void the user’s authority to operate the equipment.

Prohibition of Co-location

This device and its antenna(s) must not be co-located or operating in conjunction with any other antenna or 
transmitter.

IMPORTANT NOTE:

Radiation Exposure Statement:

   This equipment complies with FCC radiation exposure limits set forth for an 

uncontrolled environment. End users must follow the specific operating instructions for satisfying RF exposure 
compliance. To maintain compliance with FCC exposure compliance requirement, please follow operation instruction 
as documented in this manual. 

WARNING!

 This equipment must be installed and operated in accordance with provided instructions and the 

antenna(s) used for this transmitter must be installed to provide a separation distance of at least 30 cm from 

all persons and must not be co-located or operating in conjunction with any other antenna or transmitter.

Safety Notices

•   Use this product in environments with ambient temperatures between 0°C(32°F) and 40°C(104°F).
•   Refer to the rating label on the bottom of your product and ensure your power adapter complies with this rating.
•   DO NOT place on uneven or unstable work surfaces. Seek servicing if the casing has been damaged.
•   DO NOT place or drop objects on top and do not shove any foreign objects into the product.
•   DO NOT expose to or use near liquids, rain, or moisture. DO NOT use the modem during electrical storms.
•   DO NOT cover the vents on the product to prevent the system from getting overheated.
•   DO NOT use damaged power cords, accessories, or other peripherals.
•   If the Adapter is broken, do not try to fix it by yourself. Contact a qualified service technician or your retailer.
•   To prevent electrical shock hazard, disconnect the power cable from the electrical outlet before relocating the 

system.

•   DO NOT mount this equipment higher than 2 meters.

Avertissements de sécurité

•   Utilisez ce produit dans un environnement dont la température ambiante est comprise entre 0˚C (32°F) et 40˚C 

(104°F).

•   Référez-vous à l'étiquette située au dessous du produit pour vérifier que l'adaptateur secteur répond aux exigences 

de tension.

•   NE PAS placer sur une surface irrégulière ou instable. Contactez le service après-vente si le châssis a été endommagé.
•  NE PAS placer, faire tomber ou insérer d'objets sur/dans le produit.
•   NE PAS exposer l'appareil à la pluie ou à l'humidité, tenez-le à distance des liquides. NE PAS utiliser le modem lors 

d'un orage.

•   NE PAS bloquer les ouvertures destinées à la ventilation du système pour éviter que celui-ci ne surchauffe.
•  NE PAS utiliser de cordons d'alimentation, d'accessoires ou autres périphériques endommagés.
•   Si l'adaptateur est endommagé, n'essayez pas de le réparer vous-même. Contactez un technicien électrique qualifié 

ou votre revendeur.

•   Pour éviter tout risque de choc électrique, débranchez le câble d'alimentation de la prise électrique avant de 

toucher au système.

•  Ne placez pas cet appareil à une hauteur supérieure à 2 mètres.

Compliance Statement of Innovation, Science and Economic Development Canada (ISED)

This device complies with Innovation, Science and Economic Development Canada licence exempt RSS standard(s). 
Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device 
must accept any interference, including interference that may cause undesired operation of the device.
Operation in the band 5150–5250 MHz is only for indoor use to reduce the potential for harmful interference to co-
channel mobile satellite systems.
CAN ICES-003(B)/NMB-003(B)

Radio Frequency (RF) Exposure Information

The radiated output power of the ASUS Wireless Device is below the Innovation, Science and Economic Development 
Canada radio frequency exposure limits. The ASUS Wireless Device should be used in such a manner such that the 
potential for human contact during normal operation is minimized.
This equipment should be installed and operated with a minimum distance of 30 cm between the radiator any part of 
your body.
This device has been certified for use in Canada. Status of the listing in the Innovation, Science and Economic 
Development Canada’s REL (Radio Equipment List) can be found at the following web address: 
http://www.ic.gc.ca/eic/site/ceb-bhst.nsf/eng/h_tt00020.html
Additional Canadian information on RF exposure also can be found at the following web:
https://www.ic.gc.ca/eic/site/smt-gst.nsf/eng/sf08792.html

Déclaration de conformité de Innovation, Sciences et Développement économique Canada (ISED)

Le présent appareil est conforme aux CNR d’Innovation, Sciences et Développement économique Canada applicables 
aux appareils radio exempts de licence. L’exploitation est autorisée aux deux conditions suivantes : (1) l’appareil ne 
doit pas produire de brouillage, et (2) l’utilisateur de l’appareil doit accepter tout brouillage radioélectrique subi, 
même si le brouillage est susceptible d’en compromettre le fonctionnement.
La bande 5150 – 5250 MHz est réservée uniquement pour une utilisation à l’intérieur afin de réduire les risques de 
brouillage préjudiciable aux systèmes de satellites mobiles utilisant les mêmes canaux.
CAN ICES-003(B)/NMB-003(B)

Informations concernant l’exposition aux fréquences radio (RF)

La puissance de sortie émise par cet appareil sans fil est inférieure à la limite d'exposition aux fréquences radio 
d'Innovation, Sciences et Développement économique du Canada (ISED). Utilisez l'appareil sans fil de façon à 
minimiser les contacts humains lors d'un fonctionnement normal.
Cet équipement doit être installé et utilisé avec un minimum de 30 cm de distance entre la source de rayonnement et 
votre corps.
L'utilisation de cet appareil est autorisée au Canada. Pour consulter l'entrée correspondant à l'appareil dans la liste 
d'équipement radio (REL - Radio Equipment List) d'Innovation, Sciences et Développement économique du Canada, 
rendez-vous sur :
http://www.ic.gc.ca/eic/site/ceb-bhst.nsf/eng/h_tt00020.html
Pour des informations supplémentaires concernant l'exposition aux fréquences radio au Canada, rendez-vous sur : 
https://www.ic.gc.ca/eic/site/smt-gst.nsf/eng/sf08792.html

For product available in the US/Canada market, only channel 1~11 can be operated. Selection of other channels is not 
possible.
Pour les produits disponibles aux États-Unis et au Canada, seuls les canaux 1 à 11 peuvent être utilisés. La sélection 
d’autres canaux n’est pas possible.

This device is restricted for indoor use only.
Cet appareil convient uniquement à un usage intérieur.

Q1:

Does the AiMesh router support Access Point mode?

A:

 

Yes.

 You can choose to set the AiMesh router as router mode or 

access point mode. Please go to web GUI (http://router.asus.com), and 
go to the page

 Administration 

Operation Mode

.

Could I setup wired connection between AiMesh routers (Ethernet backhaul)?

A: Yes

. AiMesh system supports both wireless and wired connection between AiMesh 

router and node to maximize throughput and stability. AiMesh analyzes the wireless signal 
strength for each frequency band available, and then determines automatically whether a 
wireless or wired connection is best to serve as the inter-router connection backbone.

Q2:

1

  Follow the setup steps to establish a connection between the AiMesh 

router and node via WiFi first. 

2

 Place the node in the ideal locations for best coverage. Run an 

Ethernet cable from the LAN port of the AiMesh router to the WAN port 

of AiMesh node.

3

 AiMesh system will auto-select the best path for data transmission, 

whether wired or wireless.

Modem

LAN-WAN

Solid blue: 
Your ZenWiFi XT9 is ready for setup.

Solid yellow: 
The signal between your ZenWiFi XT9 router and the node is weak. 
Solid red: 
Your ZenWiFi XT9 router has no Internet connection. / Your node is disconnected 
from the router. 

Solid white: 
Your ZenWiFi XT9 is online and works well. 

Q3:

Where can I find more information about Mesh WiFi system?

A:

 Technical support site: https://www.asus.com/support

Service and Support

https://www.asus.com/support

Video Tutorials

 https://qr.asus.com/wl_videotutorials

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