4. Exclusions from this limited Warranty Service
ASUS does not warrant uninterrupted or error-free operation of this Product. The Warranty only covers
technical hardware issues during the Warranty Period and in normal use conditions. It applies to
firmware
issues but not to any other software issues or customer induced damages or circumstances such as but
not limited to:
a)
The Product has been tampered with, repaired and/or modified by non-authorized personnel;
b) The serial number of the Product, components or accessories has been altered, cancelled or
removed;
c)
The warranty seals have been broken or altered;
d) Obsolescence;
e) Damage (accidental or otherwise) to the Product that does not impact the Product’s operation and
functions, such as without limitation to rust, change in color, texture or finish, wear and tear, and
gradual deterioration;
f)
Damage to the Product caused by improper installation, improper connection or malfunction of a
peripheral device such as printer, optical drive, network card, or USB device, etc.;
g)
Damage to the Product caused by an external electrical fault or any accident;
h) Damage to the Product resulting from use outside of the operation, storage parameters, or
environment detailed in the User’s Manual;
i)
Damage to the Product caused by third party software;
j)
Unusability of or damage to the Product caused by contamination with hazardous substances,
diseases, vermin, or radiation;
k)
Fraud, theft, unexplained disappearance, or damages/detrimental circumstances caused by a willful
act of the customer;
l)
Unusability or damage to the Product caused by installing and using the Unlock Device App, which
is a utility that will unlock your Product's boot loader but will render the Warranty null and void.
5. Limitation of Liability
Except as provided in this warranty and to the maximum extent permitted by law, ASUS is not
responsible
for direct, special, incidental or consequential damages resulting from any breach of warranty or
condition, or under any other legal theory, including but not limited to loss of use; loss of revenue; loss
of actual or anticipated profits (including loss of profits on contracts); loss of the use of money; loss of
anticipated savings; loss of business; loss of opportunity; loss of goodwill; loss of reputation; loss of,
damage to or corruption of data; or any indirect or consequential loss or damage whatsoever caused
including the replacement of equipment and property, any costs of recovering or reproducing any data
stored on or used with the Product. The foregoing limitation shall not apply to death or personal injury
claims, or any statutory liability for intentional and gross negligent acts and/or omissions by ASUS. Some
jurisdictions do not allow the exclusion or limitation of incidental or consequential damages; to the
extent such jurisdiction is governing this Warranty the above limitations do not apply to You.
6. Privacy
It is necessary for ASUS to collect, transfer, and process personal data in order to facilitate the
requested
service; and for this purpose Your data may be transferred to and processed in any country where ASUS
or its affiliated companies maintains offices, which include countries outside of the European Union, the
mandatory laws of which do not guarantee a data protection level equivalent to the laws of EU member
states. However, ASUS will use and protect Your personal data at any time and in any country subject
to the ASUS Privacy Policy. Please access and read the ASUS Privacy Policy at: http://www.asus.com/
Terms_of_Use_Notice_Privacy_Policy/Privacy_Policy/.
7. Out-of-Warranty cases
Returning the Product to the ASUS Repair Center and/or Dealer during the Warranty Period does not
automatically mean that it will be repaired free of charge. Upon receiving Your Product, ASUS reserves
the right to check the validity of Your Warranty and Your request for Warranty service. If the Warranty
Period has lapsed or if any of the exclusions in clause 4 apply, your request will be deemed out of
warranty (“OOW”). If your service request is OOW, a Service Charge List with an offer for repair will be
provided to You, which You may accept or reject. If You accept the repair, we will provide You with an
invoice for the repair labor, spare parts and other costs stated in the Service Charge List. You must pay
the invoice within 4 weeks of the invoice’s date of issue. The repair will only be completed after the
invoice