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3-14

ASUS LCD Monitor VZ229 Series

3.3  Troubleshooting (FAQ)

Problem

Possible Solution

Power LED is not ON

•  Press the   button to check if the monitor is turned 

on.

•  Check if the adapter and power cord are properly 

connected to the monitor and the power outlet.

•  Check the 

Power Indicator

 function in the OSD 

menu. Select “ON“ to turn on the power LED.

The power LED lights amber and 

there is no screen image

•  Check if the monitor and the computer are turned 

on.

•  Make sure the signal cable is properly connected the 

monitor and the computer.

•  Inspect the signal cable and make sure none of the 

pins are bent.

•  Connect the computer with another available monitor 

to check if the computer is properly working.

Screen image is too light or dark •  Adjust the 

Contrast

 and 

Brightness

 settings via 

OSD.

Screen image bounces or a wave 

pattern is present in the image

•  Make sure the signal cable is properly connected to 

the monitor and the computer.

•  Move electrical devices that may cause electrical 

interference.

Screen image has color defects 

(white does not look white)

•  Inspect the signal cable and make sure that none of 

the pins are bent.

•  Perform 

Reset

 via OSD.

•  Select the appropriate color temperature (

Color 

Temp.

) via OSD.

No sound or sound is low

•  Adjust the volume settings of your monitor or 

computer.

•  Make sure the computer sound card driver is 

properly installed and activated.

Summary of Contents for VZ229 Series

Page 1: ...VZ229 Series LCD Monitor User Guide ...

Page 2: ... PARTICULAR PURPOSE IN NO EVENT SHALL ASUS ITS DIRECTORS OFFICERS EMPLOYEES OR AGENTS BE LIABLE FOR ANY INDIRECT SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES INCLUDING DAMAGES FOR LOSS OF PROFITS LOSS OF BUSINESS LOSS OF USE OR DATA INTERRUPTION OF BUSINESS AND THE LIKE EVEN IF ASUS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES ARISING FROM ANY DEFECT OR ERROR IN THIS MANUAL OR PRODUCT SPECIF...

Page 3: ...1 2 1 4 Connect Cables 1 3 1 4 1 Rear of the LCD Monitor 1 3 1 5 Monitor Introduction 1 4 1 5 1 Using the Control Buttons 1 4 1 5 2 QuickFit Function 1 6 2 1 Adjusting the Monitor 2 1 3 1 OSD On Screen Display Menu 3 1 3 1 1 How to Reconfigure 3 1 3 1 2 OSD Function Introduction 3 2 3 2 Specifications 3 13 3 3 Troubleshooting FAQ 3 14 3 4 Supported Timing List 3 15 ...

Page 4: ...interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment to an outlet on a circuit different from that to which the receiver is ...

Page 5: ... power supply to your home consult your dealer or local power company Use the appropriate power plug which complies with your local power standard Do not overload power strips and extension cords Overloading can result in fire or electric shock Avoid dust humidity and temperature extremes Do not place the monitor in any area where it may become wet Place the monitor on a stable surface Unplug the ...

Page 6: ...The screen may flicker during the initial use due to the nature of the fluorescent light Turn off the Power Switch and turn it on again to make sure that the flicker disappears You may find slightly uneven brightness on the screen depending on the desktop pattern you use When the same image is displayed for hours an afterimage of the previous screen may remain after switching the image The screen ...

Page 7: ...de optional documentation that may have been added by your dealer These documents are not part of the standard package Takeback Services ASUS recycling and takeback programs come from our commitment to the highest standards for protecting our environment We believe in providing solutions for our customers to be able to responsibly recycle our products batteries and other components as well as the ...

Page 8: ...erience With these features you can enjoy the convenience and delightful visual experience that the monitor brings to you 1 2 Package Contents Check your package for the following items LCD monitor Monitor Base Quick Start Guide Warranty Card Adaptor Power Cord optional VGA cable optional DVI cable optional HDMI cable optional Audio cable optional If any of the above items is damaged or missing co...

Page 9: ...ront of the monitor face down on a table 2 Attach the base to the arm 3 Turn the screw clockwise to secure the base Then adjust the monitor to the angle that is most comfortable for you We recommend that you cover the table surface with soft cloth to prevent damage to the monitor ...

Page 10: ...es 1 4 1 Rear of the LCD Monitor VGA HDMI VGA HDMI 6 7 4 5 2 1 3 1 VGA HDMI VGA HDMI 7 4 5 2 3 VZ229H VZ229HE VGA DVI VGA DVI 2 7 3 8 5 VZ229N 1 Speakers 2 Control buttons 3 Kensington Lock 4 HDMI port 5 VGA port 6 Audio IN port 7 DC IN port 8 DVI port ...

Page 11: ... 5 6 GamePlus Input Select Menu Close QuickFit Blue Light Filter Brightness Auto Adjust Auto 2 1 3 4 5 6 7 1 2 3 4 5 6 VZ229H VZ229HE VZ229N 1 Shortcut Key2 This is a Shortcut key The default Blue Light Filter setting is Level 0 2 Shortcut Key1 This is a Shortcut key The default setting is Brightness 3 QuickFit Button This is a hotkey to activate the QuickFit function designed for alignment The Qu...

Page 12: ...odel only Automatically perform Auto Adjust only available for VGA input 5 Close Button Exit the OSD menu 6 Menu Button Enter the OSD menu 7 Power Button Power Indicator Press this button to turn the monitor on off The color definition of the power indicator is as the table below Status Description White ON Amber Standby mode OFF OFF ...

Page 13: ...erns 1 Grid 2 Photo size 1 Grid pattern Facilitates designers and users to organize content and layout on one page and achieve a consistent look and feel Alignment Grid 2 Photo size Provides photographers and other users to accurately view and edit their photos in real size on the screen 3x5 2x2 4x6 ...

Page 14: ...the full face of the monitor then adjust the monitor to the angle that is most comfortable for you Hold the stand to prevent the monitor from falling while changing its angle You can adjust the monitor s angle from 5 to 22 5 to 22 It is normal that the monitor slightly shakes while you adjust the viewing angle ...

Page 15: ...ivate the OSD menu 2 Press the and buttons to toggle between options in the Menu As you move from one icon to another the option name is highlighted 3 To select the highlighted item on the menu press the button 4 Press the and buttons to select the desired parameter 5 Press the button to enter the slide bar and then use the and buttons according to the indicators on the menu to make your changes 6...

Page 16: ...andard Mode This is the best choice for document editing with SPLENDID Video Intelligence Technology Theater Mode This is the best choice for movie watching with SPLENDID Video Intelligence Technology Game Mode This is the best choice for game playing with SPLENDID Video Intelligence Technology Night View Mode This is the best choice for playing dark scene game or watching dark scene movie with SP...

Page 17: ...d Mode VGA 1920 x 1080 60Hz VZ229 Level 0 No change Level 1 4 The higher the level the more blue light will be reduced When Blue Light Filter is activated the default settings of Standard Mode will be automatically imported Between Level 1 to Level 3 the Brightness function is user configurable Level 4 is optimized setting It is compliance with TUV Low Blue Light Certification The Brightness funct...

Page 18: ... from 0 to 100 Contrast Adjust the contrast level The adjusting range is from 0 to 100 Saturation Adjust the saturation level The adjusting range is from 0 to 100 Color Temp Select the desired color temperature Available options Cool Normal Warm and User Mode In the User Mode colors of R Red G Green and B Blue are user configurable the adjusting range is from 0 100 Skin Tone Select the desired ski...

Page 19: ...ratio to Full or 4 3 4 3 is only available when input source is in 4 3 format VividPixel ASUS Exclusive Technology that brings lifelike visuals for crystal clear and detail oriented enjoyment The adjusting range is from 0 100 ASCR Select ON or OFF to enable or disable dynamic contrast ratio function Position Adjust the horizontal position H Position and the vertical position V Position of the imag...

Page 20: ...LCD Monitor VZ229 Series 5 Input Select Select the input source VZ229H VZ229HE Input Select VGA HDMI Standard Mode VGA 1920 x 1080 60Hz VZ229 VZ229N Input Select VGA DVI Standard Mode VGA 1920 x 1080 60Hz VZ229 ...

Page 21: ...nfiguration VZ229H System Setup Splendid Demo Mode Volume ECO Mode OSD Setup Language Key Lock Information More Standard Mode VGA 1920 x 1080 60Hz VZ229 Page 1 2 System Setup Back Power Indicator Power Key Lock All Reset Standard Mode VGA 1920 x 1080 60Hz VZ229 Page 2 2 ...

Page 22: ...VZ229 Page 1 2 System Setup Back Power Key Lock All Reset Standard Mode VGA 1920 x 1080 60Hz VZ229 Page 2 2 Splendid Demo Mode Activate the demo mode for the Splendid function Volume for VZ229H model only Adjust the volume level ECO Mode Activate the ecology mode for power saving OSD Setup Adjust the OSD Timeout DDC CI and Transparency of the OSD screen Language Select the OSD language ...

Page 23: ...he key lock function Information Display the monitor information More Return the next page of System Setting Back Return the previous page of System Setting Power Indicator Turn the power LED indicator on off Power Key Lock Disable Enable the power key All Reset Select YES to revert all settings to the factory default mode ...

Page 24: ...cut 1 Shortcut 2 Blue Light Filter Splendid Brightness Auto Adjust Contrast Color Temp Volume GamePlus Standard Mode VGA 1920 x 1080 60Hz VZ229 Shortcut 1 Shortcut Shortcut 1 Shortcut 2 Blue Light Filter Splendid Brightness Auto Adjust Contrast Color Temp Volume GamePlus Standard Mode VGA 1920 x 1080 60Hz VZ229 Shortcut 2 ...

Page 25: ...olor Temp GamePlus Standard Mode VGA 1920 x 1080 60Hz VZ229 Shortcut 2 Shortcut 1 Assign a function to the Shortcut Key1 Available options Blue Light Filter Splendid Brightness Auto Adjust Contrast Color Temp Volume for VZ229H model only and GamePlus The default setting is Brightness Shortcut 2 Assign a function to the Shortcut Key2 Available options Blue Light Filter Splendid Brightness Auto Adju...

Page 26: ... Then press the button to enter the Shortcut menu 3 Press the or button to select Shortcut 1 or Shortcut 2 4 Press the button to enter the Shortcut 1 or Shortcut 2 submenu 5 Press the or button to select GamePlus Then press the button to confirm the GamePlus submenu 6 Press the or button to select Crosshair or Timer Then press the button to confirm the selection 7 Press the button repeatedly to ex...

Page 27: ...379 9 x 497 9 x 210 1 mm Box Dimension HxWxD 490 x 568 x 128 5 mm Net Weight incl stand 2 4 1 0 kg Gross Weight Esti 3 7 1 0 kg Voltage Rating Delta ADP 40KD BB 19Vdc 2 1A AC100 240V at 50 60Hz Delta ADP 33W A B C 19Vdc 1 75A AC100 240V at 50 60Hz VZ229HE Lite on PA1330 39 AE AC AU 19Vdc 1 75A AC100 240V at 50 60Hz VZ229HE Temperature Operating temperature 0 40 C Storage temperature 30 65 C Access...

Page 28: ... the pins are bent Connect the computer with another available monitor to check if the computer is properly working Screen image is too light or dark Adjust the Contrast and Brightness settings via OSD Screen image bounces or a wave pattern is present in the image Make sure the signal cable is properly connected to the monitor and the computer Move electrical devices that may cause electrical inte...

Page 29: ...00 60 023 75 029 78 750 VESA 1152x864 75Hz 1600 x 900 67 5 75 000 108 00 SXGA 1280x1024 60Hz 1688 x 1066 63 981 60 020 108 000 1280x1024 75Hz 1688 x 1066 79 976 75 025 135 00 1280x960 60Hz 1800 x 1000 60 000 60 000 108 00 WXGA 1280x800 60Hz 1680 x 831 49 702 59 810 83 500 1280x720 60Hz 1650 x 750 45 00 60 000 74 25 1280x768 60Hz 1664 x 798 47 776 59 870 79 5 1360x768 60Hz 1792 x 795 47 712 60 015 ...

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