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ASUS TeleSky User Manual

Frequently Asked Questions

This section provides solutions to problems or questions

that may arise during the installation and operation of the

Telecom Adapter Card.

See the following for the most common questions and

problems. If you cannot find your answer here, contact ASUS

technical support directly, on the numbers found at the end

of this manual.

Why does the ASUS TeleSky

utility icon appear inactive (gray)

in the system tray?

Make sure you are logged into Skype. If not, log in to

activate the ASUS TeleSky utility.

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Summary of Contents for TeleSky

Page 1: ...TeleSky Telecom Adapter Card V1 0 E2927 User Guide ...

Page 2: ......

Page 3: ...quid shall be placed on the product Do not use this product near water for example near a bath tub wash bowl kitchen sink or laundry tub in a wet basement or near a swimming pool Avoid using a telephone other than a cordless type during an electrical storm There may be a remote risk of electric shock from lightning Do not use the telephone to report a gas leak when in the vicinity of the leak itse...

Page 4: ...rm or by any means except documentation kept by the purchaser for backup purposes without the express written permission of ASUSTeK COMPUTER INC ASUS ASUS PROVIDES THIS MANUAL AS IS WITHOUT WARRANTY OF ANY KIND EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE IN NO EVENT SHALL ASUS ITS DIRECTORS OFFIC...

Page 5: ...INFORMATION CONTAINED IN THIS MANUAL ARE FURNISHED FOR INFORMATIONAL USE ONLY AND ARE SUBJECT TO CHANGE AT ANY TIME WITHOUT NOTICE AND SHOULD NOT BE CONSTRUED AS A COMMITMENT BY ASUS ASUS ASSUMES NO RESPONSIBILITY OR LIABILITY FOR ANY ERRORS OR INACCURACIES THAT MAY APPEAR IN THIS MANUAL INCLUDING THE PRODUCTS AND SOFTWARE DESCRIBED IN IT Products and corporate names appearing in this manual may o...

Page 6: ...head symbol within an equilateral triangle is intended to alert the user to the presence of uninsulated dangerous voltage within the product s enclosure that may be of sufficient magnitude to constitute a risk of electric shock To reduce the risk of electric shock do not remove the cover or back No user serviceable parts are inside Refer servicing to qualified service personnel The exclamation poi...

Page 7: ... maximum REN for you re calling area If your telephone equipment cause harm to the telephone network the Telephone Company may discontinue your service temporarily If possible they will notify you in advance But is advance notice isn t practical you will be informed of your right to file a complaint with the ACTA Your telephone company may changes in its facilities equipment operations or procedur...

Page 8: ...anada This Class B digital apparatus meets all requirements of the Canadian Interference Causing Equipment regulations Cet appareil numerique de la class B respecte toutes les exigencies du Reglement sure le materiel brouiller du Canada ...

Page 9: ... IMPORTANT Instructions that you MUST follow to complete a task CAUTION Information to prevent injury to yourself when trying to complete a task WARNING Information to prevent injury to yourself when trying to complete a task NETWORK DEPENDENT SUBSCRIBED FEATURE The phone feature is network dependent or subscribed ...

Page 10: ...ge Contents 11 Product Views 12 Installation 13 Connecting Your Phone 15 Installing Software 17 Installing Skype 17 Installing and Configuring the ASUS TeleSky Utility 18 Start Talking 22 Opening a New Skype Account22 Topping Up Your Account 23 Setting Speed Dial number 24 Making Your First Call 25 Managing Contacts 28 Changing Advanced Settings 32 Telephone Setup 33 Telephone Dialing Mode 36 abou...

Page 11: ...min 33 6 Kpbs or broadband cable DSL etc 1 free expansion slot on your PC About this Product The TeleSky TA CP400 is an advanced telecom adapter card that allows you to use your landline telephone and PC with the Skype VOIP Voice Over Internet Protocol system You can also use the card to make regular calls through your landline PSTN phone line This section provides an overview of the Telecom Adapt...

Page 12: ...IP Voice Over Internet Protocol system and enables you to make low cost calls over the Internet You can make calls to other online Skype users for free and to external landline and mobile phone numbers using SkypeOut for a fraction of the price of regular calls Subscribed Feature SkypeTM is a registered trademark of SkypeTM Technologies S A and is not in any way connected to ASUSTek Computer Inc T...

Page 13: ... Connector Cable Telephone Cable Ensure you have all of the following before you proceed If any items are missing contact your local vendor immediately Support CD A phone jack is required to connect your telephone to the Telecom Adapter Card Quick Start Guide 8 PJR HY PKL ...

Page 14: ...12 ASUS TeleSky User Manual Product Views Line output jack Internal PC USB connector Phone output jack ...

Page 15: ...elecom adapter card in your desktop PC make all necessary connections and install the ASUS TeleSky software and Skype software TV OUT PDIF OUT SDIF OUT Remove the screws securing the PC casing Attach the internal USB connector cable to the connector at the rear of the card Installation ...

Page 16: ...eleSky User Manual Remove the cover from one of the expansion slots on your PC Insert and secure the Telecom Adapter Card as shown Attach the connector cable to the USB connector on your PC motherboard as shown ...

Page 17: ...nd telephone cable enclosed in this package to the PHONE jack on the Telecom Adapter Card and the other to the connector jack on the phone itself Note This the recommended setup However you can also connect only your telephone to the Telecom Adapter Card if you want to make calls solely through Skype Connecting Your Phone To connect your telephone to the Telecom Adapter Card and the card to your l...

Page 18: ...apter Card and make calls solely through Skype follow the steps below To make the connections do the following Connect your one end of the telephone cable enclosed in this package to the PHONE jack on the Telecom Adapter Card and the other to the connector jack on the phone itself PSTN PHONE LINE PHONE PHONE ...

Page 19: ...ve Setup will begin automatically If it does not start automatically browse for the setup exe file in your local CD ROM drive The main menu appears Click to choose the software you wish to install Installing Software Installing Skype To install Skype select Install SkypeTM from the CD ROM main menu Follow the on screen instructions to install ...

Page 20: ...xt to continue Select to create a shortcut to the program on your desktop Click Next to continue Installing and Configuring the ASUS TeleSky Utility Click Install Telecom Adapter Card Software Pack from the main menu The installation wizard appears Click Next to continue ...

Page 21: ... calls solely through Skype a prompt appears Pick up your phone and click Next Connection Option 1 The program is now ready to install Click Install to continue Once installed the Telecom Adapter Card Configuration begins Choose the connection option you require and click Configure ...

Page 22: ...one and click Next Connection Option 2 If you hear a ringtone click Yes If not click No check your telephone is correctly connected to the PHONE port on the Telecom Adapter Card and try again Once configured correctly the Finish screen appears Select the options you require choose to reboot your computer now or later and click Configure Complete ...

Page 23: ...y again Press on your telephone keypad and click Next If you can hear the Skype ringtone click Yes If not click No check your telephone and landline are correctly connected to their respective ports on the Telecom Adapter Card and try again Once configured correctly the Finish screen appears Select the options you require choose to reboot your computer now or later and click Configure Complete ...

Page 24: ...pens Enter a username password and email address Click Sign In to continue Enter your personal details and click Next to continue The Getting Started Wizard begins Click Next to continue and follow all onscreen instructions to set up your account This section provides instructions to help you get up and running with the ASUS TeleSky utility as quickly as possible and covers all the main functions ...

Page 25: ... use Skype and click OK Topping Up Your Account In order to use the Skype out function and make calls to other landline or mobile numbers you must first purchase calling credit through the Skype website The Skype log in page will appear in your browser Enter your username and password The Your account page will load You can top up your credit from here ...

Page 26: ...ial number for your contacts to speed up the call Setting a Speed Dial number 1 Press right key at the contact and click Set Speed Dial 2 Enter the Speed Dial number you can only enter 01 to 99 3 Yo u w i l l s e e t h e Speed Dial number appears on the right side of the contact ...

Page 27: ...ess to switch the dialing mode to Skype Making a PSTN Call 1 Pick up your phone 2 Ensure you can hear the landline dial tone 3 Dial the desired phone number to make a PSTN call 4 Hang up the phone to end your call 1 Pick up your phone and you will hear the landline dial tone 2 Press to switch mode from landline to Skype mode when both your telephone and home landline are connected to the Telecom A...

Page 28: ...eted dialing to dial out Skype calls 6 Hang up the phone to end your call Alternatively if only your telephone is connected to the Telecom Adapter card you can only make Skype calls The default dialing mode is through Skype Making a SkypeOut call Dialing to PSTN calls Pick up the phone and press 00 dial the desired country code plus zip code and dial the number that you want to call Ex 00 886 2 12...

Page 29: ...your own Skype call press to begin a multi contact conversation Notes User can use telephone key shortcuts to enable multi Skype call from incoming calls but to dial out multi Skype call please refer to Skype Conference section on page 31 Regardless of PC ASUS TeleSky utility or telecom adapter card status your landline will always function as normal when connected to the Telecom Adapter Card If y...

Page 30: ...ype users and add them to your contact list the easiest way to do so is by using the search function Click the icon in the Skype menu to begin the search The Search for Skype Users screen appears Complete the fields with the information for the user you wish to find Click Search to begin searching ...

Page 31: ...s will be displayed in a list at the bottom of the screen Scroll through the list until you find the user you are looking for Double click on the user s name and a prompt appears Click Add Selected Contact to add the user to your phonebook ...

Page 32: ...me full name or email address of the person you wish to add Click Search and the system will search the network The results are displayed in a list Double click the Skype name to add a contact To add a SkypeOut contact click the link and enter the name and telephone number of the contact you wish to add Click Add Contact and the new contact is added to your phonebook ...

Page 33: ...ith two or more contacts through Skype Click the icon The conference call screen appears Select the contacts you wish to invite to the call and click Add to add them to the Conference participants list To remove contacts select and click Remove Click Start to begin the conference call ...

Page 34: ... instructions on how to change the advanced settings of the ASUS TeleSky utility The Advanced Settings screen displays all advanced system settings Click the tabs at the top of the screen to access each setting screen See the following sections for an explanation of each screen ...

Page 35: ... the Telephone Setup tab The Telephone Setup screen appears Here you can adjust all Telephone settings See the following sections for an explanation of each available setting Once all settings have been completed click Apply and OK to save all changes ...

Page 36: ... tone list edit screen appears Select the tone you wish to use and click Apply and OK to save all settings To add a new tone click the icon A browser window appears Select the location of the tone and click OK To delete a tone select the tone from the list and click the icon Dial Tone Customization Note Ring tone limitations 1 Ring tones must be in wav format 2 Ring tones cannot be larger than 1MB...

Page 37: ...TeleSky settings you wish to enable If you check these two checkboxes everytime you start up the windows the TeleSky utility and Skype will start automatically Once all settings have been completed click Apply and OK to save all changes Changing TeleSky Settings ...

Page 38: ...ng Mode screen appears Here you can adjust connection settings You can choose to only connect your telephone to the telecom adapter card or connect both your telephone and landline to the adapter card Connection Option 1 to make only Skype calls 1 Pick up your phone 2 Ensure you can hear the Skype dial tone ...

Page 39: ... to dial out Skype calls 5 Hang up the phone to end your call If you choose the latter additional radio buttons become available Check the radio boxes to select the dialing mode either through Skype or through your landline the default setting Once all settings have been completed click Apply and OK to save all changes ...

Page 40: ...ial the desired phone number to make a PSTN call 4 Hang up the phone to end your call Making Skype calls 1 Pick up your phone and you will hear the landline dial tone 2 Press to switch mode from landline to Skype mode 3 Ensure you can hear the Skype dial tone 4 Enter the desired SkypeOut number or speed dial 5 Press after you have completed dialing to dial out Skype calls 6 Hang up the phone to en...

Page 41: ...one and you will hear the Skype dial tone 2 Press to switch mode from Skype to landline mode 3 Ensure you can hear the landline dial tone 4 Dial the desired phone number to make a PSTN call 5 Hang up the phone to end your calls 3 Enter the desired SkypeOut number or speed dial 4 Press after you have completed dialing to dial out Skype calls 5 Hang up the phone to end your calls ...

Page 42: ...40 ASUS TeleSky User Manual About TeleSky Click the About TeleSky tab The About TeleSky screen appears Here you can view information on the TeleSky software Click OK to exit the advanced setting menus ...

Page 43: ...e Telecom Adapter Card See the following for the most common questions and problems If you cannot find your answer here contact ASUS technical support directly on the numbers found at the end of this manual Why does the ASUS TeleSky utility icon appear inactive gray in the system tray Make sure you are logged into Skype If not log in to activate the ASUS TeleSky utility ...

Page 44: ... up diagnostic utility on the support CD The ASUS TeleSky utility may not be running Launch both the utility and Skype to ensure a Skype dial tone is heard You may not be logged into Skype Log in to your Skype account The Skype sound settings may be incorrect 1 Go to Skype Tools Options Sound Devices Why is there no Skype dial tone when I enable Skype Dial mode ...

Page 45: ...ASUS TeleSky User Manual 43 2 Configure the settings as follows Audio In ASUS USB VOIP Device Audio Out ASUS USB VOIP Device ...

Page 46: ...er volume Cable deployment may be incorrect or your PSTN phone line is not properly connected Check all cable connections and run the device set up diagnostic utility on the support CD The ASUS TeleSky utility may not be running Launch both the utility and Skype to ensure a Skype dial tone is heard You may not be logged into Skype Log in to your Skype account ...

Page 47: ...ound from these other devices Exit the ASUS TeleSky utility and restart Skype The Skype sound settings may be incorrect 1 Go to Skype Tools Options Sound 2 Configure the settings as follows Audio In Desired Skype Device or Windows Default Device Audio Out Desired Skype Device or Windows Default Device Ringing Desired Skype Device or Windows Default Device ...

Page 48: ...from the PC speakers when running the ASUS TeleSky utility The default PC audio settings may be incorrect 1 Go to Start Control Panel Sound and Audio Devices Audio 2 Configure the settings as follows Sound playback Windows Default Device Sound recording Windows Default Device ...

Page 49: ...ollowing a missed call How can I listen to it Missed calls and new voicemails are indicated as new events in the Skype window To listen to new voicemails do the following Open Skype and click the new event button marked with a red flag The History window opens ...

Page 50: ...48 ASUS TeleSky User Manual Select the voicemail you wish to listen to from the list Click to play the message or to delete it ...

Page 51: ...llowing window appears on the screen If I choose Do not allow this program to use Skype then how do I re activate the skype phone Go to Skype Tools Options Privacy click Manage other programs access to Skype Then the following window appears select the TeleSky icon and click Change ...

Page 52: ...50 ASUS TeleSky User Manual Then the following window shows select Allow this program to use Skype and click OK ...

Page 53: ...ASUS TeleSky User Manual 51 Then the Manage API access control frame appears you will see the icon appears on the right side of the TeleSky icon This means the program is activated ...

Page 54: ...pport CD Quick Start Guide System Require ment PC running OS Windows 2000 SP4 XP SP2 MCE XP64 Minimum 1 GHz Processor or better Minimum 256MB RAM or more for best performance Minimum 40 MB of free hard disk space Internet connection either dial up at minimum 33 6Kbps modem or any broadband Cable DSL etc Broadband provides better Skype quality Voice quality may vary with connection speed A Dual Int...

Page 55: ... Technical Support Toll free Hotline 0800 093 456 24 hour service Fax 886 2 2890 7698 Website http tw asus com ASUS COMPUTER INTERNATIONAL America Address 44370 Nobel Drive Fremont CA 94538 USA Tel 1 502 995 0883 Fax 1 502 933 8713 Email tmdl asus com Technical Support Tel 1 502 995 0883 Fax 1 502 933 8713 Email tsd asus com Website http usa asus com ...

Page 56: ...D 40880 Ratingen Germany Tel 49 2102 95990 Fax 49 2102 959911 Website http www asuscom de Online Support http www asuscom de sales Queries pertaining to marketing only Technical Support Tel 49 2102 95990 Motherboard Others 49 2102 959910 Notebooks Fax 49 2102 959911 Email http www asuscom de support ...

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