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Asus TA-CP400 TALKY-GURU, User Manual

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58 ASUS TA-CP400 User Manual

Frequently Asked Questions

This section provides solutions to problems or 

questions that may arise during the installation 

and operation of the ASUS TA-CP400 telecom 

adapter card.

See the following for the most common questions 

and problems. If you cannot find your answer 

here, contact ASUS technical support directly, on 

the numbers found at the end of this manual.

Why does the ASUS TALKY-GURU 

utility icon appear inactive (gray) 

in the system tray?

Make sure you are logged into Skype. If 

not, log in to activate the ASUS TALKY-

GURU utility.

Summary of Contents for TA-CP400 TALKY-GURU

Page 1: ...TA CP400 Telecom Adapter Card V1 0 E2530 User Guide ...

Page 2: ......

Page 3: ...iquid shall be placed on the product Do not use this product near water for example near a bath tub wash bowl kitchen sink or laundry tub in a wet basement or near a swimming pool Avoid using a telephone other than a cordless type during an electrical storm There may be a remote risk of electric shock from lightning Do not use the telephone to report a gas leak when in the vicinity of the leak its...

Page 4: ...y form or by any means except documentation kept by the purchaser for backup purposes without the express written permission of ASUSTeK COMPUTER INC ASUS ASUS PROVIDES THIS MANUAL AS IS WITHOUT WARRANTY OF ANY KIND EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE IN NO EVENT SHALL ASUS ITS DIRECTORS O...

Page 5: ...S AND INFORMATION CONTAINED IN THIS MANUAL ARE FURNISHED FOR INFORMATIONAL USE ONLY AND ARE SUBJECT TO CHANGE AT ANY TIME WITHOUT NOTICE AND SHOULD NOT BE CONSTRUED AS A COMMITMENT BY ASUS ASUS ASSUMES NO RESPONSIBILITY OR LIABILITY FOR ANY ERRORS OR INACCURACIES THAT MAY APPEAR IN THIS MANUAL INCLUDING THE PRODUCTS AND SOFTWARE DESCRIBED IN IT Products and corporate names appearing in this manual...

Page 6: ...head symbol within an equilateral triangle is intended to alert the user to the presence of uninsulated dangerous voltage within the product s enclosure that may be of sufficient magnitude to constitute a risk of electric shock To reduce the risk of electric shock do not remove the cover or back No user serviceable parts are inside Refer servicing to qualified service personnel The exclamation point...

Page 7: ...he maximum REN for you re calling area If your telephone equipment cause harm to the telephone network the Telephone Company may discontinue your service temporarily If possible they will notify you in advance But is advance notice isn t practical you will be informed of your right to file a complaint with the ACTA Your telephone company may changes in its facilities equipment operations or procedu...

Page 8: ...Canada This Class B digital apparatus meets all requirements of the Canadian Interference Causing Equipment regulations Cet appareil numerique de la class B respecte toutes les exigencies du Reglement sure le materiel brouiller du Canada ...

Page 9: ...sk IMPORTANT Instructions that you MUST follow to complete a task CAUTION Information to prevent injury to yourself when trying to complete a task WARNING Information to prevent injury to yourself when trying to complete a task NETWORK DEPENDENT SUBSCRIBED FEATURE The phone feature is network dependent or subscribed ...

Page 10: ... ASUS TALKY GURU Utility 17 Installing Skype 21 Start Talking 22 Opening a New Skype Account 22 Topping Up Your Account 23 Making Your First Call 24 Managing Contacts 29 Searching for Contacts 31 Adding Contacts 33 Deleting Contacts 34 The Phonebook Submenu 35 Managing Blocked Contacts 36 Conference Calling 37 Viewing Call History 38 Using the Answer Machine 40 Reserved Messages 42 Changing Basic ...

Page 11: ...er dial up min 33 6 Kpbs or broadband cable DSL etc 1 free expansion slot on your PC About this Product The TA CP400 is an advanced telecom adapter card that allows you to use your landline telephone and PC with the Skype VOIP Voice Over Internet Protocol system You can also use the card to make regular calls through your landline PSTN phone line This section provides an overview of the TA CP400 s...

Page 12: ...P Voice Over Internet Protocol system and enables you to make low cost calls over the Internet You can make calls to other online Skype users for free and to external landline and mobile phone numbers using SkypeOut for a fraction of the price of regular calls Subscribed Feature SkypeTM is a registered trademark of SkypeTM Technologies S A and is not in any way connected to ASUSTek Computer Inc To...

Page 13: ...400 Internal USB Connector Cable Telephone Cable Ensure you have all of the following before you proceed If any items are missing contact your local vendor immediately Support CD User Manual A phone jack is required to connect your telephone to the TA CP400 ...

Page 14: ...12 ASUS TA CP400 User Manual Product Views Line output jack Internal PC USB connector Phone output jack ...

Page 15: ...00 telecom adapter card in your desktop PC make all necessary connections and install the ASUS TALKY GURU utility and Skype software TV OUT PDIF OUT SDIF OUT Remove the screws securing the PC casing Attach the internal USB connector cable to the connector at the rear of the card Installation ...

Page 16: ... ASUS TA CP400 User Manual Remove the cover from one of the expansion slots on your PC Insert and secure the TA CP400 as shown Attach the connector cable to the USB jumper on your PC motherboard as shown ...

Page 17: ...ond telephone cable enclosed in this package to the PHONE jack on the TA CP400 and the other to the connector jack on the phone itself Note This the recommended setup However you can also connect only your telephone to the TA CP400 if you want to make calls solely through Skype Connecting Your Phone To connect your telephone to the TA CP400 and the TA CP400 to your landline telephone jack follow t...

Page 18: ...e TA CP400 and make calls solely through Skype follow the steps below To make the connections do the following Connect your one end of the telephone cable enclosed in this package to the PHONE jack on the TA CP400 and the other to the connector jack on the phone itself PSTN PHONE LINE PHONE PHONE ...

Page 19: ...tomatically If it does not start automatically browse for the setup exe file in your local CD ROM drive The main menu appears Click to choose the software you wish to install Installing and Configuring the ASUS TALKY GURU Utility Click Install Telecom Adapter Card Software Pack from the main menu The installation wizard appears Click Next to continue Installing Software ...

Page 20: ...to continue Select to create a shortcut to the program on your desktop Click Next to continue The program is now ready to install Click Install to continue Once installed the Telecom Adapter Card Configuration begins Choose the connection option you require and click Configure ...

Page 21: ...ur phone and click Next If you hear a ringtone click Yes If not click No check your telephone is correctly connected to the PHONE port on the TA CP400 and try again Once configured correctly the Finish screen appears Select the options you require choose to reboot your computer now or later and click Configure Complete Connection Option 1 ...

Page 22: ...the TA CP400 a prompt appears Pick up your phone and click Next If you hear a ringtone click Yes If not click No check your telephone and landline are correctly connected to their respective ports on the TA CP400 and try again Press on your telephone keypad and click Next Connection Option 2 ...

Page 23: ...CP400 and try again Once configured correctly the Finish screen appears Select the options you require choose to reboot your computer now or later and click Configure Complete Installing Skype To install Skype select Install SkypeTM from the CD ROM main menu Follow the on screen instructions to install Once installed a prompt appears Select Allow this program to use Skype and click OK ...

Page 24: ...pens Enter a username password and email address Click Sign In to continue Enter your personal details and click Next to continue The Getting Started Wizard begins Click Next to continue and follow all onscreen instructions to set up your account This section provides instructions to help you get up and running with the ASUS TALKY GURU utility as quickly as possible and covers all the main functio...

Page 25: ...ust first purchase calling credit through the Skype website You can access the top up page by clicking the Top up Service button in the top right corner of each screen in the ASUS TALKY GURU utility The Skype log in page will appear in your browser Enter your username and password The Your account page will load You can top up your credit from here ...

Page 26: ...rough your landline Press to switch the dialing mode to Skype Making a PSTN Call 1 Pick up your phone 2 Ensure you can hear the landline dial tone 3 Dial the desired phone number to make a PSTN call 4 Hang up the phone to end your call 1 Pick up your phone and you will hear the landline dial tone 2 Press to switch mode from landline to Skype mode when both your telephone and home landline are conn...

Page 27: ...p the phone to end your calls CP400 the default calling mode is through your landline 3 Ensure you can hear the Skype dial tone 4 Enter the desired SkypeOut number or speed dial 5 Press after you have completed dialing to dial out Skype calls 6 Hang up the phone to end your call Alternatively if only your telephone is connected to the TA CP400 you can only make Skype calls The default dialing mode...

Page 28: ...e call during your own Skype call press to begin a multi contact conversation Notes Regardless of PC ASUS TALKY GURU utility or telecom adapter card status your landline will always function as normal when connected to the TA CP400 If your first call is through PSTN and the incoming call is through Skype the PSTN call will be terminated when you accept the Skype call no Skype incoming call alert is...

Page 29: ...t Click the button in the sidebar menu The VOIP Dial screen appears Select the country you are dialing to from the Receiving Country Code dropdown menu The dialling code appears in the Country code field Click Implement to confirm The country code then appears in the Dialed No field Click Clear to clear the field ...

Page 30: ...to use Click the icon to begin your call See below for an explanation of the icons available to you during your call Icon Function Click to hang up and end your call Click to begin a conference call with multiple users Click to mute your call Click to put your call on hold Click to resume your call ...

Page 31: ...anual 29 Managing Contacts The Phonebook Management screen displays all your contacts You can search add edit and delete contact information here Click the button in the sidebar menu The Phonebook Management screen appears ...

Page 32: ...The icon next to each contact indicates Skype status Online user Unknown user A SkypeOut contact with a landline or mobile number Offline user Do not disturb user User is away User is free to talk User appears offline User is blocked ...

Page 33: ...kype users and add them to your contact list the easiest way to do so is by using the search function Click the icon to begin the search The Search for Skype Users screen appears Complete the fields with the information for the user you wish to find Click Search to begin searching ...

Page 34: ...list until you find the user you are looking for Double click on the user s name and a prompt appears Click Add Selected Contact to add the user to your phonebook A second search function is also available To search existing contacts in your phonebook enter the contact details in the Search by field and click the icon ...

Page 35: ...name or email address of the person you wish to add Click Search and the system will search the network The results are displayed in a list Double click the Skype name to add a contact To add a SkypeOut contact click the link and enter the name and telephone number of the contact you wish to add Click Add Contact and the new contact is added to your phonebook ...

Page 36: ...34 ASUS TA CP400 User Manual Deleting Contacts To delete a contact select an entry in your phonebook and click the icon A prompt appears Click Yes to delete the user or No to cancel ...

Page 37: ...y Item Function Call this contact Select to call the selected contact View personal profile Select to view the contact s per sonal profile Rename Select to rename the contact Assign speed dial no Select to assign a speed dial num ber to the contact Remove from contacts Select to remove the contact from your phonebook Block this user Select to block the contact Unblock this user Select to unblock the...

Page 38: ...d contact management screen Click the icon to view all blocked contacts To block a contact enter their Skype name or contact name in the first field Click Block User to block the contact To unblock a contact select their name from the Blocked Users list Click Unblock User to remove them from your blocked list ...

Page 39: ...with two or more contacts through Skype Click the icon The conference call screen appears Select the contacts you wish to invite to the call and click Add to add them to the Conference participants list To remove contacts select and click Remove Click Start to begin the conference call ...

Page 40: ...S TA CP400 User Manual Viewing Call History The Call History screen displays all call activity listing all dialed received and missed calls Click the button in the sidebar menu The Call History screen appears ...

Page 41: ...s call status Icon Function Indicates missed Skype call Indicates answered Skype call Indicates calls made to Skype users To call contacts or numbers from your call history select an entry and use the calling icons as described in Making Your First Call All calls are displayed You can sort the calls by using the sorting icons above the list See the following section for an explanation of each icon...

Page 42: ...when away from your computer You must first enable the answer machine before you can receive messages See Changing Basic Settings for information on how to do this Click the button in the sidebar menu The Answer Machine screen appears Note Each answering machine message can be up to 40 seconds in length ...

Page 43: ...isplayed You can playback save and delete them using the icons above the list See the following section for an explanation of each icon and its function Subscribed Feature The ASUS Answer Machine is designed to save messages directly to your PC and is not related to Skype Voicemail In order to use Skype Voicemail you must subscribe to the service through your Skype account To listen to messages on...

Page 44: ...42 ASUS TA CP400 User Manual Reserved Messages The Reserved Message screen displays all saved answer machine messages Click the button in the sidebar menu The Reserved Message screen appears ...

Page 45: ... all reserved messages Click to play the selected message Click to stop playback of the selected mes sage All saved answer machine messages are displayed You can playback and delete messages using the icons above the list See the following section for an explanation of each icon and its function ...

Page 46: ...ings The Basic Settings screen displays all basic system settings Click the button in the sidebar menu The Basic Settings screen appears Click On or Off to activate the answering machine Move the slider to increase or decrease the Skype volume level ...

Page 47: ...must ensure that the call forwarding function is disabled If not incoming calls will be automatically cut off or transferred to SkypeOut after several rings Disable this option in the Skype options under the Call Forwarding and Voicemail tab Ensure the Forward calls when I m not on Skype checkbox is unchecked ...

Page 48: ...essed through the Basic Settings screen Click the button in the sidebar menu The Basic Settings screen appears Click Advanced settings in the bottom right corner of the screen Changing Advanced Settings This section provides instructions on how to change the advanced settings of the ASUS TALKY GURU utility ...

Page 49: ...ASUS TA CP400 User Manual 47 The Advanced Setting screen appears Click the tabs at the top of the screen to access each setting screen See the following sections for an explanation of each screen ...

Page 50: ...pe phone settings Incoming call features when offline Check the checkbox to enable the answer machine Select the number of rings after which a specified item will be activated Select the item by either entering the path in the field or click Browse to search for the desired item The default item is set to the TALKY GURU utility Reserved Messages function ...

Page 51: ...the Telephone Settings tab The Telephone Settings screen appears Here you can adjust all telephone settings See the following sections for an explanation of each available setting Once all settings have been completed click Apply and OK to save all changes ...

Page 52: ...The tone list edit screen appears Select the tone you wish to use and click Apply and OK to save all settings To add a new tone click the icon A browser window appears Select the location of the tone and click OK To delete a tone select the tone from the list and click the icon Setting Ring Tones Note Ring tone limitations 1 Ring tones must be in wav format 2 Ring tones cannot be larger than 1MB i...

Page 53: ...oose to record your message the recording buttons and slider will appear To record a message click the button and speak clearly into your handset You can record a message of up to 20 seconds Click the button that appears during recording to pause and the button to stop recording To playback your message click the button Setting an Answering Machine Greeting ...

Page 54: ...y back using this device click to listen to your messages through your PC speakers ASUS USB Audio Device To play back using this device pick up your home phone and click to listen to your messages Changing Message Playback Devices Check the checkboxes against the TALKY GURU settings you wish to enable Once all settings have been completed click Apply and OK to save all changes Changing TALKY GURU ...

Page 55: ...ing Mode screen appears Here you can adjust connection settings You can choose to only connect your telephone to the telecom adapter card or connect both your telephone and landline to the adapter card Connection Option 1 to make only Skype calls 1 Pick up your phone 2 Ensure you can hear the Skype dial tone ...

Page 56: ... to dial out Skype calls 5 Hang up the phone to end your call If you choose the latter additional radio buttons become available Check the radio boxes to select the dialing mode either through Skype or through your landline the default setting Once all settings have been completed click Apply and OK to save all changes ...

Page 57: ...ial the desired phone number to make a PSTN call 4 Hang up the phone to end your call Making Skype calls 1 Pick up your phone and you will hear the landline dial tone 2 Press to switch mode from landline to Skype mode 3 Ensure you can hear the Skype dial tone 4 Enter the desired SkypeOut number or speed dial 5 Press after you have completed dialing to dial out Skype calls 6 Hang up the phone to en...

Page 58: ...hone and you will hear the Skype dial tone 2 Press to switch mode from Skype to landline mode 3 Ensure you can hear the landline dial tone 4 Dial the desired phone number to make a PSTN call 5 Hang up the phone to end your calls 3 Enter the desired SkypeOut number or speed dial 4 Press after you have completed dialing to dial out Skype calls 5 Hang up the phone to end your calls ...

Page 59: ...al 57 ASUS Utility Information Click the ASUS Utility Information tab The ASUS TALKY GURU Utility Information screen appears Here you can view information on the TALKY GURU software Click OK to exit the advanced setting menus ...

Page 60: ... CP400 telecom adapter card See the following for the most common questions and problems If you cannot find your answer here contact ASUS technical support directly on the numbers found at the end of this manual Why does the ASUS TALKY GURU utility icon appear inactive gray in the system tray Make sure you are logged into Skype If not log in to activate the ASUS TALKY GURU utility ...

Page 61: ...up diagnostic utility on the support CD The ASUS TALKY GURU utility may not be running Launch both the utility and Skype to ensure a Skype dial tone is heard You may not be logged into Skype Log in to your Skype account The Skype sound settings may be incorrect 1 Go to Skype Tools Options Sound Devices Why is there no Skype dial tone when I enable Skype Dial mode ...

Page 62: ...60 ASUS TA CP400 User Manual 2 Configure the settings as follows Audio In ASUS USB VOIP Device Audio Out ASUS USB VOIP Device ...

Page 63: ...User Manual 61 Why can t I hear the other party clearly Why is the phone speaker too loud too quiet The ASUS TALKY GURU utility volume setting may be set too low Adjust the volume to hear the other party more clearly ...

Page 64: ...r volume Cable deployment may be incorrect or your PSTN phone line is not properly connected Check all cable connections and run the device set up diagnostic utility on the support CD The ASUS TALKY GURU utility may not be running Launch both the utility and Skype to ensure a Skype dial tone is heard You may not be logged into Skype Log in to your Skype account ...

Page 65: ...und from these other devices Exit the ASUS TALKY GURU utility and restart Skype The Skype sound settings may be incorrect 1 Go to Skype Tools Options Sound 2 Configure the settings as follows Audio In Desired Skype Device or Windows Default Device Audio Out Desired Skype Device or Windows Default Device Ringing Desired Skype Device or Windows Default Device ...

Page 66: ...from the PC speakers when running the ASUS TALKY GURU utility The default PC audio settings may be incorrect 1 Go to Start Control Panel Sound and Audio Devices Audio 2 Configure the settings as follows Sound playback Windows Default Device Sound recording Windows Default Device ...

Page 67: ...Skype How can I disable these functions To disable the hibernate and standby modes of your PC do the following 1 Go to Start Control Panel Power Options Power Schemes 2 Configure each setting as follows Turn off hard disks never System standby never 3 Click on the Hibernate tab and ensure the Enable hibernate support checkbox is unchecked ...

Page 68: ...66 ASUS TA CP400 User Manual 4 Alternatively right click on your main desktop screen Select Properties Screen Saver Power Power Schemes and configure each setting as explained above ...

Page 69: ...from the PC speakers when running the ASUS TALKY GURU utility The default PC audio settings may be incorrect 1 Go to Start Control Panel Sound and Audio Devices Audio 2 Configure the settings as follows Sound playback Windows Default Device Sound recording Windows Default Device ...

Page 70: ...ng a missed call How can I listen to it Missed calls and new voicemails are indicated as new events in the Skype window To listen to new voicemails do the following 1 Close the ASUS TALKY GURU utility 2 Open Skype and click the new event button marked with a red flag ...

Page 71: ...ASUS TA CP400 User Manual 69 The History window opens Select the voicemail you wish to listen to from the list Click to play the message or to delete it ...

Page 72: ... 2 x RJ11 jacks for Phone and Line cable Features Landline call Line in Line out Skype Call Skype SkypeIn SkypeOut Skype Conference Answer machine for Skype Call waiting for Skype 3 way telephoning for Skype Phonebook management Speed dial for Skype Dial tone and greeting customization Accessories 1 x 9 pin internal USB cable 1 x 1 8m Line cable Support CD manual SCD content TELECOM ADAPTER utilit...

Page 73: ... Technical Support Toll free Hotline 0800 093 456 24 hour service Fax 886 2 2890 7698 Website http tw asus com ASUS COMPUTER INTERNATIONAL America Address 44370 Nobel Drive Fremont CA 94538 USA Tel 1 502 995 0883 Fax 1 502 933 8713 Email tmdl asus com Technical Support Tel 1 502 995 0883 Fax 1 502 933 8713 Email tsd asus com Website http usa asus com ...

Page 74: ...0 Ratingen Germany Tel 49 2102 95990 Fax 49 2102 959911 Website http www asuscom de Online Support http www asuscom de sales Queries pertaining to marketing only Technical Support Tel 49 2102 95990 Motherboard Others 49 2102 959910 Notebooks Fax 49 2102 959911 Email http www asuscom de support ...

Page 75: ...15G06J009000 ...

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