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The client cannot establish a wireless connection with the
router.
• Out of Range:
• Move the router closer to the wireless client.
• Try to adjust antennas of the router to the best direction as
described in section
1.4 Positioning your router
.
• DHCP server has been disabled:
1. Launch the web GUI. Go to
General
>
Network Map
>
Clients
and search for the device that you want to connect
to the router.
2. If you cannot find the device in the
Network Map
, go to
Advanced Settings
>
LAN
>
DHCP Server
,
Basic Config
list, select
Yes
on the
Enable the DHCP Server
.
• SSID has been hidden. If your device can find SSIDs from other
routers but cannot find your router’s SSID, go to
Advanced
Settings
>
Wireless
>
General
, select
No
on
Hide SSID
, and
select
Auto
on
Control Channel
.
• If you are using a wireless LAN adapter, check if the wireless
channel in use conforms to the channels available in your
country/area. If not, adjust the channel, channel bandwidth,
and wireless mode.
• If you still cannot connect to the router wirelessly, you can reset
your router to factory default settings. In the router GUI,click
Administration
>
Restore/Save/Upload Setting
and click
Restore
.
Internet is not accessible.
• Check if your router can connect to your ISP’s WAN IP address.
To do this, launch the web GUI and go to
General
>
Network
Map
, and check the
Internet Status
.
• If your router cannot connect to your ISP’s WAN IP address,
try restarting your network as described in the section
Restart your network in following sequence
under
Basic
Troubleshooting
.
