Asus RT-AC3100 User Manual Download Page 6

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6 Troubleshooting

6.1

Basic Troubleshooting ...........................................................107

6.2

Frequently Asked Questions (FAQs) ................................109

Appendices

Notices 118
ASUS Contact information ..................................................................132
Networks Global Hotline Information.............................................133

Table of contents

E10302_RT-AC88U_manual.indd 6

2015/5/11 15:40:50

Summary of Contents for RT-AC3100

Page 1: ...User Guide RT AC88U Wireless AC 3100 Dual Band Gigabit Router E10302_RT AC88U_manual indd 1 2015 5 11 15 40 49 ...

Page 2: ...ENT SHALL ASUS ITS DIRECTORS OFFICERS EMPLOYEES OR AGENTS BE LIABLE FOR ANY INDIRECT SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES INCLUDING DAMAGES FOR LOSS OF PROFITS LOSS OF BUSINESS LOSS OF USE OR DATA INTERRUPTION OF BUSINESS AND THE LIKE EVEN IF ASUS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES ARISING FROM ANY DEFECT OR ERROR IN THIS MANUAL OR PRODUCT SPECIFICATIONS AND INFORMATION CON...

Page 3: ...QIS with Auto detection 16 2 3 Connecting to your wireless network 19 3 Configuring the General settings 3 1 Using the Network Map 20 3 1 1 Setting up the wireless security settings 21 3 1 2 Managing your network clients 23 3 1 3 Monitoring your USB device 24 3 2 Creating a Guest Network 27 3 3 AiProtection 29 3 3 1 Network Protection 30 3 3 2 Setting up Parental Controls 34 3 4 Adaptive QoS 38 3 ...

Page 4: ...ings 4 1 Wireless 55 4 1 1 General 55 4 1 2 WPS 57 4 1 3 Bridge 59 4 1 4 Wireless MAC Filter 61 4 1 5 RADIUS Setting 62 4 1 6 Professional 63 4 2 LAN 65 4 2 1 LAN IP 65 4 2 2 DHCP Server 66 4 2 3 Route 68 4 2 4 IPTV 69 4 3 WAN 70 4 3 1 Internet Connection 70 4 3 2 Dual WAN 73 4 3 3 Port Trigger 74 4 3 4 Virtual Server Port Forwarding 76 4 3 4 DMZ 79 4 3 5 DDNS 80 4 3 6 NAT Passthrough 81 E10302_RT...

Page 5: ...Mode 88 4 7 2 System 89 4 7 3 Firmware Upgrade 90 4 7 4 Restore Save Upload Setting 91 4 8 System Log 92 5 Utilities 5 1 Device Discovery 93 5 2 Firmware Restoration 94 5 3 Setting up your printer server 95 5 3 1 ASUS EZ Printer Sharing 95 5 3 2 Using LPR to Share Printer 99 5 4 Download Master 104 5 4 1 Configuring Bit Torrent download settings 105 5 4 2 NZB settings 106 E10302_RT AC88U_manual in...

Page 6: ... Basic Troubleshooting 107 6 2 Frequently Asked Questions FAQs 109 Appendices Notices118 ASUS Contact information 132 Networks Global Hotline Information 133 Table of contents E10302_RT AC88U_manual indd 6 2015 5 11 15 40 50 ...

Page 7: ...ions and the ASUS Green Network Technology which provides up to 70 power saving solution 1 2 Package contents NOTES If any of the items is damaged or missing contact ASUS for technical inquiries and support Refer to the ASUS Support Hotline list at the back of this user manual Keep the original packaging material in case you would need future warranty services such as repair or replacement RT AC88...

Page 8: ...N Internet LED Red No IP or no physical connection On Has physical connection to a wide area network WAN LAN 1 8 LED Off No power or no physical connection On Has physical connection to a local area network LAN USB 3 0 LED Off No USB 3 0 device connected Flashing USB 3 0 devices are running USB 2 0 LED Off No USB 2 0 device connected Flashing USB 2 0 devices are running WPS LED Off WPS verificatio...

Page 9: ...ion Reset button This button resets or restores the system to its factory default settings WPS button This button launches the WPS Wizard USB 2 0 port Insert USB 2 0 devices such as USB hard disks or USB flash drives into this port LAN 1 8 ports Connect network cables into these ports to establish LAN connection WAN Internet port Connect a network cable into this port to establish WAN connection P...

Page 10: ...device away from 802 11g or 20MHz only Wi Fi devices 2 4GHz computer peripherals Bluetooth devices cordless phones transformers heavy duty motors fluorescent lights microwave ovens refrigerators and other industrial equipment to prevent signal interference or loss Always update to the latest firmware Visit the ASUS website at http www asus com to get the latest firmware updates To ensure the best ...

Page 11: ...t to the network With its dual band technology your wireless router supports 2 4GHz and 5GHz wireless signals simultaneously This allows you to do Internet related activities such as Internet surfing or reading writing e mail messages using the 2 4GHz band while simultaneously streaming high definition audio video files such as movies or music using the 5GHz band Some IEEE 802 11n devices that you...

Page 12: ...your existing modem setup If your modem has a backup battery remove it as well Reboot your cable modem and computer recommended 1 6 1 Wired connection NOTE You can use either a straight through cable or a crossover cable for wired connection To set up your wireless router via wired connection 1 Insert your wireless router s AC adapter to the DC IN port and plug it to a power outlet RT AC88U Comput...

Page 13: ... your modem s AC adapter to the DC IN port and plug it to a power outlet 1 6 2 Wireless connection To set up your wireless router via wireless connection 1 Insert your wireless router s AC adapter to the DC IN port and plug it to a power outlet 2 Using the bundled network cable connect your modem to your wireless router s WAN port RT AC88U Computer Wall Power Outlet Modem Power WAN E10302_RT AC88U...

Page 14: ... WLAN adapter on your computer NOTES For details on connecting to a wireless network refer to the WLAN adapter s user manual To set up the security settings for your network refer to the section Setting up the wireless security settings in Chapter 3 of this user manual E10302_RT AC88U_manual indd 14 2015 5 11 15 40 52 ...

Page 15: ... 1 On your web browser manually key in the wireless router s default IP address http router asus com 2 On the login page key in the default user name admin and password admin 3 You can now use the Web GUI to configure various settings of your ASUS Wireless Router NOTE If you are logging into the Web GUI for the first time you will be directed to the Quick Internet Setup QIS page automatically Navi...

Page 16: ...gin username and password for your wireless router s Web GUI is admin For details on changing your wireless router s login username and password refer to section 4 6 2 System The wireless router s login username and password is different from the 2 4GHz 5GHz network name SSID and security key The wireless router s login username and password allows you to log into your wireless router s Web GUI to...

Page 17: ...Dynamic IP PPPoE PPTP and L2TP Key in the necessary information for your ISP connection type IMPORTANT Obtain the necessary information from your ISP about the Internet connection type for Automatic IP DHCP for PPPoE PPTP and L2TP E10302_RT AC88U_manual indd 17 2015 5 11 15 40 53 ...

Page 18: ...ternet connection type click Skip to manual setting and manually configure your connection settings 3 Assign the wireless network name SSID and security key for your 2 4GHz and 5 GHz wireless connection Click Apply when done 4 Your Internet and wireless settings are displayed Click Next to continue 5 Read the wireless network connection tutorial When done click Finish E10302_RT AC88U_manual indd 1...

Page 19: ...ant to connect to then click Connect 3 You may need to key in the network security key for a secured wireless network then click OK 4 Wait while your computer establishes connection to the wireless network successfully The connection status is displayed and the network icon displays the connected status NOTES Refer to the next chapters for more details on configuring your wireless network s settin...

Page 20: ...he General settings 3 1 Using the Network Map Network Map allows you to configure your network s security settings manage your network clients and monitor your USB device E10302_RT AC88U_manual indd 20 2015 5 11 15 40 53 ...

Page 21: ...ngs 1 From the navigation panel go to General Network Map 2 On the Network Map screen and under System status you can configure the wireless security settings such as SSID security level and encryption settings NOTE You can set up different wireless security settings for 2 4GHz and 5GHz bands 2 4GHz security settings 5GHz security settings E10302_RT AC88U_manual indd 21 2015 5 11 15 40 53 ...

Page 22: ...ou select WPA Personal or WPA 2 Personal as the authentication method key in the WPA PSK key or security passkey IMPORTANT The IEEE 802 11n ac standard prohibits using High Throughput with WEP or WPA TKIP as the unicast cipher If you use these encryption methods your data rate will drop to IEEE 802 11g 54Mbps connection 5 Click Apply when done E10302_RT AC88U_manual indd 22 2015 5 11 15 40 53 ...

Page 23: ...avigation panel go to General Network Map tab 2 On the Network Map screen select the Clients icon to display your network client s information 3 To block a client s access to your network select the client and click the open lock icon E10302_RT AC88U_manual indd 23 2015 5 11 15 40 53 ...

Page 24: ... plug a USB storage device such as a USB hard disk or USB flash drive to the USB 3 0 2 0 ports on the rear panel of your wireless router Ensure that the USB storage device is formatted and partitioned properly Refer to the Plug n Share Disk Support List at http event asus com networks disksupport The USB ports support two USB drives or one printer and one USB drive at the same time E10302_RT AC88U...

Page 25: ...onitor your USB device 1 From the navigation panel go to General Network Map 2 On the Network Map screen select the USB Disk Status icon to display your USB device s information 3 On the AiDisk Wizard field click GO to set up an FTP server for Internet file sharing NOTES For more details refer to the section 3 5 2 Using Servers Center in this user manual The wireless router works with most USB HDD...

Page 26: ...y cause data corruption To safely remove the USB disk 1 From the navigation panel go to General Network Map 2 In the upper right corner click Eject USB disk When the USB disk is ejected successfully the USB status shows Unmounted E10302_RT AC88U_manual indd 26 2015 5 11 15 40 54 ...

Page 27: ... access to your private network NOTE RT AC88U supports up to six SSIDs three 2 4GHz and three 5GHz SSIDs To create a guest network 1 From the navigation panel go to General Guest Network 2 On the Guest Network screen select 2 4Ghz or 5Ghz frequency band for the guest network that you want to create 3 Click Enable E10302_RT AC88U_manual indd 27 2015 5 11 15 40 54 ...

Page 28: ...s name for your temporary network on the Network Name SSID field 6 Select an Authentication Method 7 If you select a WPA authentication method select a WPA Encryption 8 Specify the Access time or choose Limitless 9 Select Disable or Enable on the Access Intranet item 10 When done click Apply E10302_RT AC88U_manual indd 28 2015 5 11 15 40 54 ...

Page 29: ... time monitoring that detects malware spyware and unwanted access It also filters unwanted websites and apps and allows you to schedule a time that a connected device is able to access the Internet E10302_RT AC88U_manual indd 29 2015 5 11 15 40 54 ...

Page 30: ...otection To configure Network Protection 1 From the navigation panel go to General AiProtection 2 From the AiProtection main page click on Network Protection 3 From the Network Protection tab click Scan When done scanning the utility displays the results on the Router Security Assessment page E10302_RT AC88U_manual indd 30 2015 5 11 15 40 54 ...

Page 31: ...s No Weak or Very Weak To do this a Click an item NOTE When you click an item the utility forwards you to the item s setting page b From the item s security settings page configure and make the necessary changes and click Apply when done c Go back to the Router Security Assessment page and click Close to exit the page 5 To automatically configure the security settings click Secure Your Router 6 Wh...

Page 32: ...AiProtection main page click on Network Protection 3 From the Malicious Sites Blocking pane click ON Vulnerability protection This feature resolves common exploits within the router configuration NOTE This function is automatically enabled if you run the Router Weakness Scan To enableVulnerability protection 1 From the navigation panel go to General AiProtection 2 From the AiProtection main page c...

Page 33: ...eVulnerability protection 1 From the navigation panel go to General AiProtection 2 From the AiProtection main page click on Network Protection 3 From the Infected Device Prevention and Blocking pane click ON To configure Alert Preference 1 From the Infected Device Prevention and Blocking pane click Alert Preference 2 Select or key in the e mail provider e mail account and password then click Apply...

Page 34: ...ternet access time or set the time limit for a client s network usage To go to the Parental Controls main page 1 From the navigation panel go to General AiProtection 2 From the AiProtection main page click on the Parental Controls tab E10302_RT AC88U_manual indd 34 2015 5 11 15 40 54 ...

Page 35: ...3 From the EnableWeb Apps Filters pane click ON 4 When the End Users License Agreement EULA message prompt appears click I agree to continue 5 From the Client List column select or key in the client s name from the drop down list box 6 From the Content Category column select the filters from the four main categories Adult Instant Message and Communication P2P and FileTransfer and Streaming and Ent...

Page 36: ...k usage NOTE Ensure that your system time is synchronized with the NTP server To configureTime Scheduling 1 From the navigation panel go to General AiProtection Parental Controls Time Scheduling 2 From the EnableTime Scheduling pane click ON E10302_RT AC88U_manual indd 36 2015 5 11 15 40 55 ...

Page 37: ...o key in the client s MAC address in the Client MAC Address column Ensure that the client name does not contain special characters or spaces as these may cause the router to function abnormally 4 Click to add the client s profile 5 Click Apply to save the settings E10302_RT AC88U_manual indd 37 2015 5 11 15 40 55 ...

Page 38: ...ows you to monitor the bandwidth of WAN LAN and displays the upload and download speed of your connection Apps analysis To enable Apps analysis From the Bandwidth Monitor tab go to the Apps Analysis pane click ON E10302_RT AC88U_manual indd 38 2015 5 11 15 40 55 ...

Page 39: ...S pane click ON 3 Fill in the upload and download bandwidth fields NOTE Get the bandwidth information from your ISP You can also go to http speedtest net to check and get your bandwidth 4 Select the QoS Type Adaptive or Traditional for your configuration NOTE The definition of the QoS Type is displayed on the QoS tab for your reference 5 Click Apply E10302_RT AC88U_manual indd 39 2015 5 11 15 40 5...

Page 40: ...istory and details of the sites or URLs that the client visited To view theWeb History 1 From the navigation panel go to General Adaptive QoS Web History tab 2 Optional Click Refresh to clear the list E10302_RT AC88U_manual indd 40 2015 5 11 15 40 55 ...

Page 41: ...al time or on a daily basis It also offers an option to display the network traffic within the last 24 hours To configureTraffic Monitor 1 From the navigation panel go to General Adaptive QoS Traffic Monitor tab 2 Optional From the Traffic Manager Traffic Monitor pane select an option Real Time Last 24 Hours or Daily from the drop down list box E10302_RT AC88U_manual indd 41 2015 5 11 15 40 55 ...

Page 42: ...he USB storage device is formatted and partitioned properly Refer to the ASUS website at http event asus com 2009 networks disksupport for the file system support table 3 5 1 Using AiDisk AiDisk allows you to share files stored on a connected USB device through the Internet AiDisk also assists you with setting up ASUS DDNS and an FTP server To use AiDisk 1 From the navigation panel go to General U...

Page 43: ...ip ASUS DDNS settings then click Next to skip the DDNS setting 5 Click Finish to complete the setting 6 To access the FTP site that you created launch a web browser or a third party FTP client utility and key in the ftp link ftp domain name asuscomm com you have previously created 3 Select the access rights that you want to assign to the clients accessing your shared data E10302_RT AC88U_manual in...

Page 44: ...You can also configure other settings for the USB disk in the Servers Center Using Media Server Your wireless router allows DLNA supported devices to access multimedia files from the USB disk connected to your wireless router NOTE Before using the DLNA Media Server function connect your device to the RT AC88U s network E10302_RT AC88U_manual indd 44 2015 5 11 15 40 55 ...

Page 45: ...r Media Server Status Displays the status of the media server Media Server Path Setting Select All Disks Shared or Manual Media Server Path Using Network Place Samba Share service Network Place Samba Share allows you to set up the accounts and permissions for the Samba service To use Samba share 1 From the navigation panel go to General USB application Media Services and Servers Network Place Samb...

Page 46: ...and click Add The folder that you created will be added to the folder list 2 Follow the steps below to add delete or modify an account To create a new account a Click to add new account b In the Account and Password fields key in the name and password of your network client Retype the password to confirm Click Add to add the account to the list E10302_RT AC88U_manual indd 46 2015 5 11 15 40 56 ...

Page 47: ... folder 4 Click Apply to apply the changes Using the FTP Share service FTP share enables an FTP server to share files from USB disk to other devices via your local area network or via the Internet IMPORTANT Ensure that you safely remove the USB disk Incorrect removal of the USB disk may cause data corruption To safely remove the USB disk refer to the section Safely removing the USB disk under 3 1 ...

Page 48: ...t to assign write only access for a specific folder R Select to assign read only access for a specific folder No Select this option if you do not want to share a specific folder 3 If you prefer you can set the Allow anonymous login field to ON 4 In the Maximum number of concurrent connections field key in the number of devices that can simultaneously connect to the FTP share server 5 Click Apply t...

Page 49: ...e Provider ISP from the dropdown list APN Access Point Name service optional Contact your 3G 4G service provider for detailed information Dial Number and PIN code The 3G 4G provider s access number and PIN code for connection NOTE PIN code may vary from different providers Username Password The username and password will be provided by the 3G 4G network carrier USB Adapter Choose your USB 3G 4G ad...

Page 50: ...hare and access your files To use AiCloud 1 From Google Play Store or Apple Store download and install the ASUS AiCloud app to your smart device 2 Connect your smart device to your network Follow the instructions to complete the AiCloud setup process E10302_RT AC88U_manual indd 50 2015 5 11 15 40 56 ...

Page 51: ...rage device into the wireless router 2 Turn on Cloud Disk 3 Go to https router asus com and enter the router login account and password For better user experience we recommend that you use Google Chrome or Firefox E10302_RT AC88U_manual indd 51 2015 5 11 15 40 56 ...

Page 52: ...s connected to the network NOTE When accessing the devices that are connected to the network you need to enter the device s user name and password manually which will not be saved by AiCloud for security reason E10302_RT AC88U_manual indd 52 2015 5 11 15 40 56 ...

Page 53: ...in name NOTES You can create a domain name for your router with ASUS DDNS For more details refer to section 4 3 5 DDNS By default AiCloud provides a secure HTTPS connection Key in https yourASUSDDNSname asuscomm com for a very secure Cloud Disk and Smart Access usage E10302_RT AC88U_manual indd 53 2015 5 11 15 40 56 ...

Page 54: ...oud click Smart Sync Go 2 Select ON to enable Smart Sync 3 Click Add new account 4 Enter your ASUS WebStorage account password and select the directory that you want to sync with WebStorage 5 Click Apply E10302_RT AC88U_manual indd 54 2015 5 11 15 40 56 ...

Page 55: ... panel go to Advanced Settings Wireless General tab 2 Select 2 4GHz or 5GHz as the frequency band for your wireless network 3 If you want to use the Smart Connect function move the slider to ON in the Enable Smart Connect field This function automatically connect the clients in your network to the appropriate band 2 4GHz or 5GHz for optimal speed E10302_RT AC88U_manual indd 55 2015 5 11 15 40 56 ...

Page 56: ... wireless router Auto Select Auto to allow 802 11ac 802 11n 802 11g and 802 11b devices to connect to the wireless router N only Select N only to maximize wireless N performance This setting prevents 802 11g and 802 11b devices from connecting to the wireless router Legacy Select Legacy to allow 802 11b g n devices to connect to the wireless router Hardware that supports 802 11n natively however w...

Page 57: ...ure that the devices support WPS To enableWPS on your wireless network 1 From the navigation panel go to Advanced Settings Wireless WPS tab 2 In the EnableWPS field move the slider to ON 3 WPS uses 2 4GHz by default If you want to change the frequency to 5GHz turn OFF the WPS function click Switch Frequency in the Current Frequency field and turn WPS ON again E10302_RT AC88U_manual indd 57 2015 5 ...

Page 58: ...he WPS button on your wireless device This is normally identified by the WPS logo NOTE Check your wireless device or its user manual for the location of the WPS button c The wireless router will scan for any available WPS devices If the wireless router does not find any WPS devices it will switch to standby mode 5 To set up WPS using the Client s PIN code follow these steps a Locate the WPS PIN co...

Page 59: ...tions to access your ASUS wireless router It can also be considered as a wireless repeater where your ASUS wireless router communicates with another access point and other wireless devices To set up the wireless bridge 1 From the navigation panel go to Advanced Settings Wireless WDS tab 2 Select the frequency band for the wireless bridge E10302_RT AC88U_manual indd 59 2015 5 11 15 40 57 ...

Page 60: ...list field click Yes if you want to connect to an Access Point listed in the Remote AP List 5 By default the operating control channel for the wireless bridge is set to Auto to allow the router to automatically select the channel with the least amount of interference You can modify the Control Channel from Advanced Settings Wireless General tab NOTE Channel availability varies per country or regio...

Page 61: ...s MAC Filter tab 2 Tick Yes in the Enable Mac Filter field 3 In the MAC Filter Mode dropdown list select either Accept or Reject Select Accept to allow devices in the MAC filter list to access to the wireless network Select Reject to prevent devices in the MAC filter list to access to the wireless network 4 On the MAC filter list click the Add button and key in the MAC address of the wireless devi...

Page 62: ... WPA Enterprise or WPA2 Enterprise NOTE Please refer to section 4 1 1 General section for configuring your wireless router s Authentication Mode 2 From the navigation panel go to Advanced Settings Wireless RADIUS Setting 3 Select the frequency band 4 In the Server IP Address field key in your RADIUS server s IP Address 5 In the Server Port field key in the server port 6 In the Connection Secret fi...

Page 63: ...able wireless networking Date to Enable Radio weekdays You can specify which days of the week wireless networking is enabled Time of Day to Enable Radio You can specify a time range when wireless networking is enabled during the week 4 1 6 Professional The Professional screen provides advanced configuration options NOTE We recommend that you use the default values on this page E10302_RT AC88U_manu...

Page 64: ...Short for a busy wireless network with high network traffic Select Long if your wireless network is composed of older or legacy wireless devices AMPDU RTS RTSThreshold Select a lower value for RTS Request to Send Threshold to improve wireless communication in a busy or noisy wireless network with high network traffic and numerous wireless devices DTIM Interval DTIM Delivery Traffic Indication Mess...

Page 65: ...value between 0 to 100 NOTE Increasing the TX Power adjustment values may affect the stability of the wireless network 4 2 LAN 4 2 1 LAN IP The LAN IP screen allows you to modify the LAN IP settings of your wireless router NOTE Any changes to the LAN IP address will be reflected on your DHCP settings To modify the LAN IP settings 1 From the navigation panel go to Advanced Settings LAN LAN IP tab 2...

Page 66: ...clients on your network To configure the DHCP server 1 From the navigation panel go to Advanced Settings LAN DHCP Server tab 2 In the Enable the DHCP Server field tick Yes 3 In the Domain Name text box enter a domain name for the wireless router 4 In the IP Pool Starting Address field key in the starting IP address E10302_RT AC88U_manual indd 66 2015 5 11 15 40 57 ...

Page 67: ... 254 when specifying an IP address range An IP Pool Starting Address should not be greater than the IP Pool Ending Address 7 In the DNS and Server Settings section key in your DNS Server and WINS Server IP address if needed 8 Your wireless router can also manually assign IP addresses to devices on the network On the Enable Manual Assignment field choose Yes to assign an IP address to specific MAC ...

Page 68: ...s you have advanced knowledge of routing tables To configure the LAN Routing table 1 From the navigation panel go to Advanced Settings LAN Route tab 2 On the Enable static routes field choose Yes 3 On the Static Route List enter the network information of other access points or nodes Click the Add or Delete button to add or remove a device on the list 4 Click Apply E10302_RT AC88U_manual indd 68 2...

Page 69: ... services through an ISP or a LAN The IPTV tab provides the configuration settings needed to set up IPTV VoIP multicasting and UDP for your service Contact your ISP for specific information regarding your service E10302_RT AC88U_manual indd 69 2015 5 11 15 40 58 ...

Page 70: ...tion tab 2 Configure the following settings below When done click Apply WAN ConnectionType Choose your Internet Service Provider type The choices are Automatic IP PPPoE PPTP L2TP or static IP Consult your ISP if the router is unable to obtain a valid IP address or if you are unsure the WAN connection type EnableWAN Select Yes to allow the router Internet access Select No to disable Internet access...

Page 71: ...onnected to the network devices can be remotely configured to support P2P applications interactive gaming video conferencing and web or proxy servers Unlike Port forwarding which involves manually configuring port settings UPnP automatically configures the router to accept incoming connections and direct requests to a specific PC on the local network Connect to DNS Server automatically Allows this...

Page 72: ...t To avoid connection issues due to an unregistered MAC address you can Contact your ISP and update the MAC address associated with your ISP service Clone or change the MAC address of the ASUS wireless router to match the MAC address of the previous networking device recognized by the ISP DHCP query frequency Changes the DHCP Discovery interval settings to avoid overloading the DHCP server E10302_...

Page 73: ...y of these two modes Failover Mode Select this mode to use the secondary WAN as the backup network access Load Balance Mode Select this mode to optimize bandwidth minimize response time and prevent data overload for both primary and secondary WAN connections E10302_RT AC88U_manual indd 73 2015 5 11 15 40 58 ...

Page 74: ...ocal client needs port forwarding for the same application at a different time An application requires specific incoming ports that are different from the outgoing ports To set up PortTrigger 1 From the navigation panel go to Advanced Settings WAN PortTrigger tab 2 On the Enable PortTrigger field tick Yes 3 On the Well Known Applications field select the popular games and web services to add to th...

Page 75: ...server responds by verifying the username and creating a new connection to the client PC using an incoming port If Port Trigger is disabled the router drops the connection because it is unable to determine which PC is requesting for IRC access When Port Trigger is enabled the router assigns an incoming port to receive the inbound data This incoming port closes once a specific time period has elaps...

Page 76: ...fic services provided by a PC in your network NOTE When port forwarding is enabled the ASUS router blocks unsolicited inbound traffic from the Internet and only allows replies from outbound requests from the LAN The network client does not have access to the Internet directly and vice versa To set up Port Forwarding 1 From the navigation panel go to Advanced Settings WAN Virtual Server Port Forwar...

Page 77: ... 1024 3021 NOTES When your network s firewall is disabled and you set 80 as the HTTP server s port range for your WAN setup then your http server web server would be in conflict with the router s web user interface A network makes use of ports in order to exchange data with each port assigned a port number and a specific task For example port 80 is used for HTTP A specific port can only be used by...

Page 78: ...router s WAN IP to access the server If port forwarding has been successful you should be able to access the files or applications Differences between port trigger and port forwarding Port triggering will work even without setting up a specific LAN IP address Unlike port forwarding which requires a static LAN IP address port triggering allows dynamic port forwarding using the router Predetermined ...

Page 79: ...omain web or e mail server CAUTION Opening all the ports on a client to the Internet makes the network vulnerable to outside attacks Please be aware of the security risks involved in using DMZ To set up DMZ 1 From the navigation panel go to Advanced Settings WAN DMZ tab 2 Configure the setting below When done click Apply IP address of Exposed Station Key in the client s LAN IP address that will pr...

Page 80: ... done click Apply Enable the DDNS Client Enable DDNS to access the ASUS router via the DNS name rather than WAN IP address Server and Host Name Choose ASUS DDNS or other DDNS If you want to use ASUS DDNS fill in the Host Name in the format of xxx asuscomm com xxx is your host name If you want to use a different DDNS service click FREE TRIAL and register online first Fill in the User Name or E mail...

Page 81: ...uter may be on a network that uses multiple NAT tables 4 3 6 NAT Passthrough NAT Passthrough allows a Virtual Private Network VPN connection to pass through the router to the network clients PPTP Passthrough L2TP Passthrough IPsec Passthrough and RTSP Passthrough are enabled by default To enable disable the NAT Passthrough settings go to the Advanced Settings WAN NAT Passthrough tab When done clic...

Page 82: ... supports IPv6 To set up IPv6 1 From the navigation panel go to Advanced Settings IPv6 2 Select your ConnectionType The configuration options vary depending on your selected connection type 3 Enter your IPv6 LAN and DNS settings 4 Click Apply NOTE Please refer to your ISP regarding specific IPv6 information for your Internet service E10302_RT AC88U_manual indd 82 2015 5 11 15 40 58 ...

Page 83: ...to aVPN server 1 From the navigation panel go to Advanced Settings VPN Server 2 On the EnableVPN Server field select Yes 3 On the VPN Details dropdown list select Advanced Settings if want to configure advanced VPN settings such as broadcast support authentication MPPE Encryption and Client IP address range 4 On the Network Place Samba Support field select Yes 5 Enter the user name and password fo...

Page 84: ...ect your router s performance 4 You can also monitor packets exchanged between the LAN and WAN connection On the Logged packets type select Dropped Accepted or Both 5 Click Apply 4 6 2 URL Filter You can specify keywords or web addresses to prevent access to specific URLs NOTE The URL Filter is based on a DNS query If a network client has already accessed a website such as http www abcxxx com then...

Page 85: ... 3 Enter a URL and click the button 4 Click Apply 4 6 3 Keyword filter Keyword filter blocks access to webpages containing specified keywords To set up a keyword filter 1 From the navigation panel go to Advanced Settings Firewall Keyword Filter tab 2 On the Enable Keyword Filter field select Enabled E10302_RT AC88U_manual indd 85 2015 5 11 15 40 59 ...

Page 86: ...res previously visited websites To resolve this issue clear the DNS cache before setting up the Keyword Filter Web pages compressed using HTTP compression cannot be filtered HTTPS pages also cannot be blocked using a keyword filter 4 6 4 Network Services Filter The Network Services Filter blocks LAN to WAN packet exchanges and restricts network clients from accessing specific web services such as ...

Page 87: ...ss to only the specified network services 4 Specify the day and time when the filters will be active 5 To specify a Network Service to filter enter the Source IP Destination IP Port Range and Protocol Click the button 6 Click Apply 4 6 5 IPv6 Firewall By default your ASUS wireless router blocks all unsolicited incoming traffic The IPv6 Firewall function allows incoming traffic coming from specifie...

Page 88: ...ter mode default In wireless router mode the wireless router connects to the Internet and provides Internet access to available devices on its own local network Access Point mode In this mode the router creates a new wireless network on an exising network Media Bridge This setup requires two wireless routers The second router serves as a media bridge where multiple devices such as Smart TVs and ga...

Page 89: ...wireless router by entering a new name and password Time Zone Select the time zone for your network NTP Server The wireless router can access a NTP Network time Protocol server in order to synchronize the time EnableTelnet Click Yes to enable Telnet services on the network Click No to disable Telnet Authentication Method You can select HTTP HTTPS or both protocols to secure router access EnableWeb...

Page 90: ...rmware from the ASUS website at http www asus com To upgrade the firmware 1 From the navigation panel go to Advanced Settings Administration Firmware Upgrade tab 2 In the New Firmware File field click Browse to locate the downloaded file 3 Click Upload NOTES When the upgrade process is complete wait for some time for the system to reboot If the upgrade process fails the wireless router automatical...

Page 91: ... settings click Restore and click OK in the confirmation message To save the current system settings click Save navigate to the folder where you intend to save the file and click Save To restore from a saved system settings file click Browse to locate your file then click Upload If issues occur upload the latest firmware version and configure new settings Do not restore the router to its default s...

Page 92: ...the router is rebooted or powered off To view your system log 1 From the navigation panel go to Advanced Settings System Log 2 You can view your network activities in any of these tabs General Log DHCP Leases Wireless Log Port Forwarding Routing Table E10302_RT AC88U_manual indd 92 2015 5 11 15 40 59 ...

Page 93: ...ASUS LiveUpdate Release Wireless Printer zip The utilities are not supported on MAC OS 5 1 Device Discovery Device Discovery is an ASUS WLAN utility that detects an ASUS wireless router device and allows you to configure the wireless networking settings To launch the Device Discovery utility From your computer s desktop click Start All Programs ASUS Utility RT AC88U Wireless Router Device Discover...

Page 94: ...mware Restoration utility NOTE This feature is not supported on MAC OS To launch the rescue mode and use the Firmware Restoration utility 1 Unplug the wireless router from the power source 2 Hold the Reset button at the rear panel and simultaneously replug the wireless router into the power source Release the Reset button when the Power LED at the front panel flashes slowly which indicates that th...

Page 95: ...ware upgrade utility and cannot be used on a working ASUS Wireless Router Normal firmware upgrades must be done through the web interface Refer to Chapter 4 Configuring the Advanced Settings for more details 5 3 Setting up your printer server 5 3 1 ASUS EZ Printer Sharing ASUS EZ Printing Sharing utility allows you to connect a USB printer to your wireless router s USB port and set up the print se...

Page 96: ...ork Printer Server 2 Click Download Now to download the network printer utility NOTE Network printer utility is supported on Windows XP Windows Vista and Windows 7 only To install the utility on Mac OS select Use LPR protocol for sharing printer 3 Unzip the downloaded file and click the Printer icon to run the network printer setup program E10302_RT AC88U_manual indd 96 2015 5 11 15 41 00 ...

Page 97: ...nscreen instructions to set up your hardware then click Next 5 Wait a few minutes for the initial setup to finish Click Next 6 Click Finish to complete the installation E10302_RT AC88U_manual indd 97 2015 5 11 15 41 00 ...

Page 98: ...fter the printer s driver installation is complete network clients can now use the printer 7 Follow the Windows OS instructions to install the printer driver E10302_RT AC88U_manual indd 98 2015 5 11 15 41 00 ...

Page 99: ...g system using LPR LPD Line Printer Remote Line Printer Daemon Sharing your LPR printer To share your LPR printer 1 From the Windows desktop click Start Devices and Printers Add a printer to run the Add PrinterWizard 2 Select Add a local printer and then click Next E10302_RT AC88U_manual indd 99 2015 5 11 15 41 00 ...

Page 100: ...a new port then set Type of Port to Standard TCP IP Port Click New Port 4 In the Hostname or IP address field key in the IP address of the wireless router then click Next E10302_RT AC88U_manual indd 100 2015 5 11 15 41 01 ...

Page 101: ...101 5 Select Custom then click Settings 6 Set Protocol to LPR In the Queue Name field key in LPRServer then click OK to continue E10302_RT AC88U_manual indd 101 2015 5 11 15 41 01 ...

Page 102: ...e standard TCP IP port 8 Install the printer driver from the vendor model list If your printer is not in the list click Have Disk to manually install the printer drivers from a CD ROM or file E10302_RT AC88U_manual indd 102 2015 5 11 15 41 01 ...

Page 103: ...103 9 Click Next to accept the default name for the printer 10 Click Finish to complete the installation E10302_RT AC88U_manual indd 103 2015 5 11 15 41 01 ...

Page 104: ...l the utility automatically NOTE If you have more than one USB drive select the USB device you want to download the files to 2 After the download process is finished click the Download Master icon to start using the utility 3 Click Add to add a download task 4 Select a download type such as BitTorrent HTTP or FTP Provide a torrent file or a URL to begin downloading NOTE For details on Bit Torrent ...

Page 105: ... BitTorrent Setting page 2 Select a specific port for your download task 3 To prevent network congestion you can limit the maximum upload and download speeds under Speed Limits 4 You can limit the maximum number of allowed peers and enable or disable file encryption during downloads 5 4 1 Configuring BitTorrent download settings E10302_RT AC88U_manual indd 105 2015 5 11 15 41 01 ...

Page 106: ...106 5 4 2 NZB settings You can set up a USENET server to download NZB files After entering USENET settings Apply E10302_RT AC88U_manual indd 106 2015 5 11 15 41 01 ...

Page 107: ...to Advanced Settings Administration Firmware Upgrade tab Click Check to verify if the latest firmware is available 2 If the latest firmware is available visit the ASUS global website at http www asus com Networks Wireless_Routers RTAC88U download to download the latest firmware 3 From the Firmware Upgrade page click Browse to locate the firmware file 4 Click Upload to upgrade the firmware Restart ...

Page 108: ...er wirelessly ensure that the SSID wireless network name encryption mehtod and password are correct Check if your network settings are correct Each client on the network should have a valid IP address ASUS recommends that you use the wireless router s DHCP server to assign IP addresses to computers on your network Some cable modem service providers require you to use the MAC address of the compute...

Page 109: ...kies and files in your web browser For Internet Explorer 8 follow these steps 1 Launch Internet Explorer 8 then click Tools Internet Options 2 In the General tab under Browsing history click Delete select Temporary Internet Files and Cookies then click Delete NOTES The commands for deleting cookies and files vary with web browsers Disable proxy server settings cancel the dial up connection and set...

Page 110: ...lient Try to adjust antennas of the router to the best direction as described in section 1 4 Positioning your router DHCP server has been disabled 1 Launch the web GUI Go to General Network Map Clients and search for the device that you want to connect to the router 2 If you cannot find the device in the Network Map go to Advanced Settings LAN DHCP Server Basic Config list select Yes on the Enable...

Page 111: ...ng a wireless LAN adapter check if the wireless channel in use conforms to the channels available in your country area If not adjust the channel channel bandwidth and wireless mode If you still cannot connect to the router wirelessly you can reset your router to factory default settings In the router GUI click Administration Restore Save Upload Setting and click Restore E10302_RT AC88U_manual indd...

Page 112: ...just the Time Management Settings If there is still no Internet access try to reboot your computer and verify the network s IP address and gateway address Check the status indicators on the ADSL modem and the wireless router If the WAN LED on the wireless router is not ON check if all cables are plugged properly You forgot the SSID network name or network password Setup a new SSID and encryption k...

Page 113: ...HCP Yes if WAN cable is plugged in IP address 192 168 1 1 Domain Name Blank Subnet Mask 255 255 255 0 DNS Server 1 192 168 1 1 DNS Server 2 Blank SSID 2 4GHz ASUS SSID 5GHz ASUS_5G Firmware upgrade failed Launch the rescue mode and run the Firmware Restoration utility Refer to section 5 2 Firmware Restoration on how to use the Firmware Restoration utility E10302_RT AC88U_manual indd 113 2015 5 11 ...

Page 114: ... Tools Internet options Connections tab LAN settings Before configuring your wireless router do the steps described in this section for your host computer and network clients 3 From the Local Area Network LAN Settings screen untick Use a proxy server for your LAN 4 Click OK when done E10302_RT AC88U_manual indd 114 2015 5 11 15 41 02 ...

Page 115: ... browser s help feature for details on disabling the proxy server B Set theTCP IP settings to automatically obtain an IP address Windows 7 1 Click Start Control Panel Network and Internet Network and Sharing Center Manage network connections 2 Select Internet Protocol Version 4 TCP IPv4 or Internet ProtocolVersion 6 TCP IPv6 then click Properties E10302_RT AC88U_manual indd 115 2015 5 11 15 41 02 ...

Page 116: ...done MAC OS 1 Click the Apple icon located on the top left of your screen 2 Click System Preferences Network Configure 3 From the TCP IP tab select Using DHCP in the Configure IPv4 dropdown list 4 Cllick Apply Now when done NOTE Refer to your operating system s help and support feature for details on configuring your computer s TCP IP settings E10302_RT AC88U_manual indd 116 2015 5 11 15 41 03 ...

Page 117: ...ernet Explorer to launch the browser 2 Click Tools Internet options Connections tab 3 Tick Never dial a connection 4 Click OK when done NOTE Refer to your browser s help feature for details on disabling the dial up connection E10302_RT AC88U_manual indd 117 2015 5 11 15 41 03 ...

Page 118: ...gulatory framework we published the chemical substances in our products at ASUS REACH website at http csr asus com english index aspx Federal Communications Commission Statement This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions This device may not cause harmful interference This device must accept any interference received including interferenc...

Page 119: ...ced radio TV technician for help FCC Radiation Exposure Statement This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment This equipment should be installed and operated with minimum distance 20cm between the radiator your body IMPORTANT This device is going to be operated in 5 15 5 25GHz frequency range it is restricted in indoor environment only WARNI...

Page 120: ...g for electric safety according to EN 60950 1 has been conducted These are considered relevant and sufficient Protection requirements for electromagnetic compatibility Article 3 1b Testing for electromagnetic compatibility according to EN 301 489 1 and EN 301 489 17 has been conducted These are considered relevant and sufficient Effective use of the radio spectrum Article 3 2 Testing for radio tes...

Page 121: ...pment complies with IC RSS 102 radiation exposure limits set forth for an uncontrolled environment This equipment should be installed and operated with minimum distance 31 cm between the radiator your body Cet équipement est conforme aux limites d exposition aux rayonnements IC établies pour un environnement non contrôlé Cet équipement doit être installé et utilisé avec un minimum de 31 cm de dist...

Page 122: ...e USA Canada market only channel 1 11 can be operated Selection of other channels is not possible Pour les produits disponibles aux États Unis Canada du marché seul le canal 1 à 11 peuvent être exploités Sélection d autres canaux n est pas possible This device and it s antennas s must not be co located or operating in conjunction with any other antenna or transmitter except in accordance with IC m...

Page 123: ...r respective source code Please visit our web site for updated information Note that we do not offer direct support for the distribution GNU GENERAL PUBLIC LICENSE Version 2 June 1991 Copyright C 1989 1991 Free Software Foundation Inc 59 Temple Place Suite 330 Boston MA 02111 1307 USA Everyone is permitted to copy and distribute verbatim copies of this license document but changing it is not allow...

Page 124: ...are or if you modify it For example if you distribute copies of such a program whether gratis or for a fee you must give the recipients all the rights that you have You must make sure that they too receive or can get the source code And you must show them these terms so they know their rights We protect your rights with two steps 1 copyright the software and 2 offer you this license which gives yo...

Page 125: ...and modification are not covered by this License they are outside its scope The act of running the Program is not restricted and the output from the Program is covered only if its contents constitute a work based on the Program independent of having been made by running the Program Whether that is true depends on what the Program does 1 You may copy and distribute verbatim copies of the Program s ...

Page 126: ...int such an announcement your work based on the Program is not required to print an announcement These requirements apply to the modified work as a whole If identifiable sections of that work are not derived from the Program and can be reasonably considered independent and separate works in themselves then this License and its terms do not apply to those sections when you distribute them as separa...

Page 127: ...owed only for noncommercial distribution and only if you received the program in object code or executable form with such an offer in accord with Subsection b above The source code for a work means the preferred form of the work for making modifications to it For an executable work complete source code means all the source code for all modules it contains plus any associated interface definition f...

Page 128: ...he Program the recipient automatically receives a license from the original licensor to copy distribute or modify the Program subject to these terms and conditions You may not impose any further restrictions on the recipients exercise of the rights granted herein You are not responsible for enforcing compliance by third parties to this License 7 If as a consequence of a court judgment or allegatio...

Page 129: ...stribution and or use of the Program is restricted in certain countries either by patents or by copyrighted interfaces the original copyright holder who places the Program under this License may add an explicit geographical distribution limitation excluding those countries so that distribution is permitted only in or among countries not thus excluded In such case this License incorporates the limi...

Page 130: ...HER EXPRESSED OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE THE ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE OF THE PROGRAM IS WITHYOU SHOULD THE PROGRAM PROVE DEFECTIVE YOU ASSUME THE COST OF ALL NECESSARY SERVICING REPAIR OR CORRECTION 12 IN NO EVENT UNLESS REQUIRED BY APPLICABLE LAW OR AGREED TO IN WRITING WILL ANY COPYRI...

Page 131: ...BURGAZ CAD NO 10 AYAZAGA ISTANBUL CIZGI Elektronik San Tic Ltd Sti Tel No 90 212 3567070 Address CEMAL SURURI CD HALIM MERIC IS MERKEZI No 15 C D 5 6 34394 MECIDIYEKOY ISTANBUL KOYUNCU ELEKTRONiK BiLGi iSLEM SiST SAN VE DISTIC A S Tel No 90 216 5288888 Address EMEK MAH ORDU CAD NO 18 SARIGAZi SANCAKTEPE ISTANBUL E10302_RT AC88U_manual indd 131 2015 5 11 15 41 03 ...

Page 132: ...107393777 Fax 15106084555 Website usa asus com Online support support asus com ASUS COMPUTER GmbH Germany and Austria Address Harkort Str 21 23 D 40880 Ratingen Germany Support Fax 49 2102 959931 Website asus com de Online contact eu rma asus com sales Technical Support Telephone Component 49 2102 5789555 Telephone Germany System Notebook Eee LCD 49 2102 5789557 Telephone Austria System Notebook E...

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Page 134: ...57917 11 00 19 00 Mon Fri 0065 67203835 11 00 19 00 Mon Fri Repair Status Only 11 00 13 00 Sat Malaysia 0060 320535077 10 00 19 00 Mon Fri Philippine 1800 18550163 09 00 18 00 Mon Fri India 1800 2090365 09 00 18 00 Mon Sat India WL NW 09 00 21 00 Mon Sun Indonesia 0062 2129495000 09 30 17 00 Mon Fri 500128 Local Only 9 30 12 00 Sat Vietnam 1900 555581 08 00 12 00 13 30 17 30 Mon Sat Hong Kong 0085...

Page 135: ...00 Mon Fri Israel 6557 00972 39142800 08 00 17 00 Sun Thu 9770 00972 35598555 08 30 17 30 Sun Thu Balkan Countries Romania 0040 213301786 09 00 18 30 Mon Fri Bosnia Herzegovina 00387 33773163 09 00 17 00 Mon Fri Bulgaria 00359 70014411 09 30 18 30 Mon Fri 00359 29889170 09 30 18 00 Mon Fri Croatia 00385 16401111 09 00 17 00 Mon Fri Montenegro 00382 20608251 09 00 17 00 Mon Fri Serbia 00381 1120706...

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