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ASUS contact information

ASUSTeK COMPUTER INC.

Address 

 

1F., No. 15, Lide Rd., Beitou Dist., Taipei City 112, Taiwan

Telephone  

 

+886-2-2894-3447

Fax  

 

+886-2-2890-7798

Web site 

 

https://www.asus.com

Technical Support

Telephone  

 

+86-21-38429911

Online support 

 

https://qr.asus.com/techserv

ASUS COMPUTER INTERNATIONAL (America)

Address 

 

48720 Kato Rd., Fremont, CA 94538, USA

Telephone 

 +1-510-739-3777

Fax  

 

+1-510-608-4555

Web site 

 

https://www.asus.com/us/

Technical Support

Support fax 

 

+1-812-284-0883

Telephone  

 

+1-812-282-2787

Online support 

 

https://qr.asus.com/techserv

ASUS COMPUTER GmbH (Germany and Austria)

Address 

 

Harkortstrasse 21-23, 40880 Ratingen, Germany

Web site 

 

https://www.asus.com/de

Online contact 

 

 https://www.asus.com/support/Product/ContactUs/

Services/questionform/?lang=de-de

Technical Support

Telephone (DE) 

 

+49-2102-5789557

Telephone (AT) 

 

+43-1360-2775461

Online support 

 

https://www.asus.com/de/support

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Appendices

Summary of Contents for PRIME H470-PLUS

Page 1: ...Motherboard PRIME H470 PLUS ...

Page 2: ...ive companies and are used only for identification or explanation and to the owners benefit without intent to infringe Offer to Provide Source Code of Certain Software This product contains copyrighted software that is licensed under the General Public License GPL under the Lesser General Public License Version LGPL and or other Free Open Source Software Licenses Such software in this product is d...

Page 3: ...ntroduction 1 1 Before you proceed 1 1 1 2 Motherboard overview 1 1 1 3 Central Processing Unit CPU 1 8 1 4 System memory 1 9 1 5 M 2 Heatsink installation 1 10 Chapter 2 BIOS and RAID Support 2 1 Knowing BIOS 2 1 2 2 BIOS setup program 2 2 2 3 ASUS EZ Flash 3 2 3 2 4 ASUS CrashFree BIOS 3 2 4 2 5 RAID configurations 2 5 Appendix Notices A 1 ASUS contact information A 6 ...

Page 4: ...electrical outlet you are using contact your local power company If the power supply is broken do not try to fix it by yourself Contact a qualified service technician or your retailer Operation safety Before installing the motherboard and adding components carefully read all the manuals that came with the package Before using the product ensure all cables are correctly connected and the power cabl...

Page 5: ...es for additional information and for product and software updates 1 ASUS website The ASUS website provides updated information on ASUS hardware and software products Refer to the ASUS contact information 2 Optional documentation Your product package may include optional documentation such as warranty flyers that may have been added by your dealer These documents are not part of the standard packa...

Page 6: ... QVL Qualified Vendors Lists Graphics 1 x DisplayPort 1 4 1 x HDMITM 1 4b Graphics specifications may vary between CPU types Support DisplayPort 1 4 with max resolution of 4096 x 2304 60Hz Please refer to www intel com for any update Expansion Slots Intel 10th Gen Processors 1 x PCIe 3 0x16 slot supports x16 mode Intel H470 Chipset 1 x PCIe 3 0 x16 slot supports x4 mode 4 x PCIe 3 0 x1 slots Multi...

Page 7: ...2 x Type A 4 x USB 2 0 ports 4 x Type A Front USB Total 7 ports 2 x USB 3 2 Gen 1 headers support additional 4 USB 3 2 Gen 1 ports 2 x USB 2 0 headers support additional 3 USB 2 0 ports Audio Realtek ALC887 7 1 Channel High Definition Audio CODEC Jack detection Multi streaming Front Panel Jack retasking Supports up to 24 Bit 192kHz playback Audio Features Premium Japanese audio capacitors Audio Sh...

Page 8: ...Miscellaneous 1 x AURA Addressable Gen 2 header 1 x AURA RGB header 1 x Clear CMOS header 1 x COM Port header 1 x Front Panel Audio header AAFP 1 x M 2 slot Key E 1 x S PDIF Out header 1 x SPI TPM header 14 1pin 1 x 20 3pin System Panel header with Chassis intrude function 1 x Thunderbolt header Special Features ASUS 5X PROTECTION III ASUS DIGI VRM ASUS LANGuard ASUS Overvoltage Protection ASUS Sa...

Page 9: ...y EPU Digi VRM Fan Xpert 2 EZ update AI Charger WinRAR UEFI BIOS ASUS EZ DIY ASUS CrashFree BIOS 3 ASUS EZ Flash 3 ASUS UEFI BIOS EZ Mode BIOS 128 Mb Flash ROM UEFI AMI BIOS Manageability WOL by PME PXE Operating System Windows 10 64 bit Form Factor ATX Form Factor 12 0 inch x 9 2 inch 30 5 cm x 23 4cm Specifications are subject to change without notice ...

Page 10: ...dule DDR4 DIMM_A2 64bit 288 pin module SATA6G_6 SATA6G_5 LAN_USB_E34 U32G1_34 U32G2_1 U32G2_C2 HDMI DP CHA_FAN3 CPU_FAN AIO_PUMP CHA_FAN2 LGA1200 DIGI VRM COM EATX12V USB9 ADD_GEN2 CHA_FAN1 RGB_HEADER U32G1_78 U32G1_56 Intel H470 PANEL AUDIO SATA6G_1 SATA6G_2 SATA6G_3 SATA6G_4 LANGuard PCIE SATA IRST X4 V X PCIE SATA IRST X2 V V COM_DEBUG M 2 WIFI 128Mb BIOS M 2_2 SOCKET3 M 2_1 SOCKET3 Configurati...

Page 11: ...ailure to do so can cause you physical injury and damage motherboard components 1 2 Motherboard overview Place this side towards the rear of the chassis PCIEX16_1 PCIEX16_2 PCIEX1_1 PCIEX1_2 PCIEX1_3 PCIEX1_4 ALC 887 M 2_2 SOCKET3 M 2_1 SOCKET3 RTL 8111H USB1112 TPM TB_HEADER AAFP SPDIF_OUT CLRTC EATXPWR BATTERY Super I O 2280 2260 2242 2280 22110 2260 2242 KBMS _USB _E12 23 4cm 9 2in DDR4 DIMM_B1...

Page 12: ...e Connect a chassis fan to the motherboard connector labeled CHA_FAN1 2 3 when using multiple graphics cards for better thermal environment 4 Fan headers The Fan headers allow you to connect fans or pumps to cool the system 5 Power connectors These Power connectors allow you to connect your motherboard to a power supply The power supply plugs are designed to fit in only one orientation Find the pr...

Page 13: ...s allow you to connect a USB module for additional USB 2 0 ports The USB 2 0 headers provide data transfer speeds of up to 480 Mb s DO NOT connect a 1394 cable to the USB connectors Doing so will damage the motherboard The USB 2 0 module is purchased separately 10 AURA Addressable Gen 2 header The Addressable Gen 2 header allows you to connect individually addressable RGB WS2812B LED strips or WS2...

Page 14: ...a metal object such as a screwdriver to short the two pins 3 Plug the power cord and turn ON the computer 4 Hold down the Del key during the boot process and enter BIOS setup to re enter data If the steps above do not help remove the onboard battery and short the two pins again to clear the CMOS RTC RAM data After clearing the CMOS reinstall the battery 13 COM Port header This header is for a seri...

Page 15: ...e HDD LED lights up or flashes when data is read from or written to the HDD System warning speaker 4 pin SPEAKER This 4 pin header is for the chassis mounted system warning speaker The speaker allows you to hear system beeps and warnings ATX power button soft off button 2 pin PWRSW This header is for the system power button Pressing the power button turns the system on or puts the system in sleep ...

Page 16: ...2 USB 3 2 Gen 2 up to 10Gbps port teal blue Type A This 9 pin Universal Serial Bus 3 2 USB 3 2 ports is for USB 3 2 Gen 2 devices USB 3 2 Gen 2 Gen 1 devices can only be used for data storage Due to the design of the Intel 400 series chipset all USB devices connected to the USB 2 0 and USB 3 2 Gen 2 Gen 1 ports are controlled by the xHCI controller Some legacy USB devices must update their firmwar...

Page 17: ... 9 pin Universal Serial Bus 3 2 USB 3 2 port is for USB 3 2 Gen 2 Type C devices 10 USB 3 2 Gen 1 up to 5Gbps ports These 9 pin Universal Serial Bus USB ports connect to USB 3 2 Gen 1 devices 11 Microphone port pink This port connects a microphone Refer to the audio configuration table on the next page for the function of the audio ports in 2 4 5 1 or 7 1 channel configuration Audio 2 4 5 1 or 7 1...

Page 18: ...e socket and the socket contacts are not bent Contact your retailer immediately if the PnP cap is missing or if you see any damage to the PnP cap socket contacts motherboard components Keep the cap after installing the motherboard ASUS will process Return Merchandise Authorization RMA requests only if the motherboard comes with the cap on the LGA1200 socket The product warranty does not cover dama...

Page 19: ...emory modules of the same version or date code D C from the same vendor Check with the retailer to get the correct memory modules For 10th Gen Intel processors only Core i9 i7 CPUs support 2933 2800 2666 2400 2133 natively others will run at the maximum transfer rate of DDR4 2666MHz The default memory operation frequency is dependent on its Serial Presence Detect SPD which is the standard way of a...

Page 20: ...ll the bundled M 2 rubber pad before installing your single sided M 2 storage device DO NOT install the bundled M 2 rubber pads when installing a double sided M 2 storage device The rubber pad installed by default is compatible with double sided M 2 storage devices The diagrams in this section are for reference only ...

Page 21: ...MOS In normal circumstances the default BIOS settings apply to most conditions to ensure optimal performance DO NOT change the default BIOS settings except in the following circumstances An error message appears on the screen during the system bootup and requests you to run the BIOS Setup You have installed a new system component that requires further BIOS settings or update Inappropriate BIOS set...

Page 22: ...ly if you failed to enter BIOS Setup using the first two options After doing either of the three options press Delete key to enter BIOS Ensure that a USB mouse is connected to your motherboard if you want to use the mouse to control the BIOS setup program If the system becomes unstable after changing any BIOS setting load the default settings to ensure system compatibility and stability Select the...

Page 23: ...r reset the system while updating the BIOS to prevent system boot failure 1 Insert the USB flash disk that contains the latest BIOS file to the USB port 2 Enter the Advanced Mode of the BIOS setup program Go to the Tool menu to select ASUS EZ Flash 3 Utility and press Enter 3 Select via Storage Device s 4 Press Tab to switch to the Drive field 5 Press the Up Down arrow keys to find the USB flash d...

Page 24: ...e download the file at https www asus com support and save it to a USB flash drive Recovering the BIOS To recover the BIOS 1 Turn on the system 2 Insert the motherboard support DVD to the optical drive or the USB flash drive containing the BIOS file to the USB port 3 The utility automatically checks the devices for the BIOS file When found the utility reads the BIOS file and enters ASUS EZ Flash 3...

Page 25: ...erance to the entire system Use two new drives or use an existing drive and a new drive for this setup The new drive must be of the same size or larger than the existing drive RAID 5 stripes both data and parity information across three or more hard disk drives Among the advantages of RAID 5 configuration include better HDD performance fault tolerance and higher storage capacity The RAID 5 configu...

Page 26: ...2 6 Chapter 2 BIOS information ...

Page 27: ...ence in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception ...

Page 28: ...ference that may cause undesired operation of the device CAN ICES 3 B NMB 3 B Déclaration de conformité de Innovation Sciences et Développement économique Canada ISED Le présent appareil est conforme aux CNR d Innovation Sciences et Développement économique Canada applicables aux appareils radio exempts de licence L exploitation est autorisée aux deux conditions suivantes 1 l appareil ne doit pas ...

Page 29: ...rmation disclosure based on regulation requirements ASUS is complied with EU REACH and Article 33 Complying with the REACH Registration Evaluation Authorisation and Restriction of Chemicals regulatory framework we published the chemical substances in our products at ASUS REACH website at http csr asus com english REACH htm EU RoHS This product complies with the EU RoHS Directive For more details s...

Page 30: ...T throw the motherboard in municipal waste This product has been designed to enable proper reuse of parts and recycling This symbol of the crossed out wheeled bin indicates that the product electrical and electronic equipment should not be placed in municipal waste Check local regulations for disposal of electronic products DO NOT throw the mercury containing button cell battery in municipal waste...

Page 31: ...етствующим условиям соответствующих директив Подробную информацию пожалуйста смотрите на www asus com support Български С настоящото ASUSTeK Computer Inc декларира че това устройство е в съответствие със съществените изисквания и другите приложими постановления на свързаните директиви Пълният текст на декларацията за съответствие на ЕС е достъпна на адрес www asus com support Hrvatski ASUSTeK Comp...

Page 32: ...USA Telephone 1 510 739 3777 Fax 1 510 608 4555 Web site https www asus com us Technical Support Support fax 1 812 284 0883 Telephone 1 812 282 2787 Online support https qr asus com techserv ASUS COMPUTER GmbH Germany and Austria Address Harkortstrasse 21 23 40880 Ratingen Germany Web site https www asus com de Online contact https www asus com support Product ContactUs Services questionform lang ...

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