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Chapter 5: Troubleshooting

EN

GL

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EN

GL

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CPU

Problem

Possible Cause

Action

Too noisy right 

after turning on 

the computer.

Your computer is booting 

up.

It is normal. The fan runs on its 

full speed when the computer is 

powering on. The fan slows down 

after entering the OS.

The BIOS settings have 

been changed.

Restore the BIOS to its default 

settings.

Old BIOS version

Update the BIOS to the latest 

version. Visit the ASUS Support 

site at 

http://support.asus.com

 to 

download the latest BIOS versions.

Computer is too 

noisy when in use.

The CPU fan has been 

replaced.

Ensure that you are using a 

compatible or ASUS-recommended 

CPU fan.

There is not enough 

air ventilation for the 

computer.

Ensure that your computer is 

working in an area with good air flow.

The system temperature is 

too high.

•   Update the BIOS. 

•   If you know how to reinstall the 

motherboard, try to clean the inner 

space of the chassis.

•   Contact the ASUS Service Center

Contact the ASUS Service Center 

for assistance.

If the problem still persists, refer to your Desktop PC’s warranty card and contact the ASUS 

Service Center. Visit the ASUS Support site at 

http://support.asus.com

 for the service 

center information.

Summary of Contents for M32 Series

Page 1: ...ASUS Desktop PC M32 and M33 Series User Manual M33 M32 7 1 58 99 12 30 ...

Page 2: ...TICULAR PURPOSE IN NO EVENT SHALL ASUS ITS DIRECTORS OFFICERS EMPLOYEES OR AGENTS BE LIABLE FOR ANY INDIRECT SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES INCLUDING DAMAGES FOR LOSS OF PROFITS LOSS OF BUSINESS LOSS OF USE OR DATA INTERRUPTION OF BUSINESS AND THE LIKE EVEN IF ASUS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES ARISING FROM ANY DEFECT OR ERROR IN THIS MANUAL OR PRODUCT SPECIFICAT...

Page 3: ...microphone and speakers 22 Connecting an HDTV 25 Chapter 3 Using your computer Proper posture when using your Desktop PC 27 Using the memory card reader 28 Using the optical drive 29 Chapter 4 Connecting to the Internet Wired connection 31 Wireless connection on selected models only 33 Chapter 5 Troubleshooting Troubleshooting 35 Appendix Using Windows 7 Starting for the first time 45 Using Window...

Page 4: ...uts 62 Turning your Desktop PC OFF 63 Putting your Desktop PC to sleep 63 Entering the BIOS Setup 64 Other Windows 7 Windows 8 1 functions Removing a USB storage device 65 Configuring the screen resolution settings 66 Configuring the Internet connection settings 67 Recovering your system 76 ASUS contact information ASUS contact information 81 Contents ...

Page 5: ...erference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with manufacturer s instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or telev...

Page 6: ...l numérique de la Classe B respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada Cet appareil est conforme aux normes CNR exemptes de licence d Industrie Canada Le fonctionnement est soumis aux deux conditions suivantes 1 cet appareil ne doit par provoquer d interférences et 2 cet appareil doit accepter toute interférence y compris celles susceptibles de provoquer un fonc...

Page 7: ... the FCC radio frequency exposure limits Nevertheless it is advised to use the wireless equipment in such a manner that the potential for human contact during normal operation is minimized FCC Bluetooth Wireless Compliance The antenna used with this transmitter must not be colocated or operated in conjunction with any other antenna or transmitter subject to the conditions of the FCC Grant Bluetoot...

Page 8: ...y safety warning DO NOT throw the battery in fire DO NOT short circuit the contacts DO NOT disassemble the battery Use this product in environments with ambient temperatures between 0 C 32 F and 35 C 95 F DO NOT cover the vents on the Desktop PC to prevent the system from getting overheated DO NOT use damaged power cords accessories or other peripherals To prevent electrical shock hazard disconnec...

Page 9: ...the ASUS website www asus com ASUS Local Technical Support Visit ASUS website at http support asus com contact for the contact information of local Technical Support Engineer The user manual is located in the following folder in your Desktop PC C Program Files X86 ASUS eManual DANGER WARNING Information to prevent injury to yourself when trying to complete a task CAUTION Information to prevent dam...

Page 10: ...tion Guide x1 Warranty card x1 Support DVD x1 optional Recovery DVD x1 optional Antenna optional x1 Package contents If any of the above items is damaged or missing contact your retailer The illustrated items above are for reference only Actual product specifications may vary with different models ...

Page 11: ...omised reliability and user centric utilities All these values are encapsulated in a stunningly futuristic and stylish system casing Read the ASUS Warranty Card before setting up your ASUS Desktop PC Getting to know your computer Illustrations are for reference only The ports and their locations and the chassis color vary with different models Front panel M32 Series ...

Page 12: ... only We strongly recommend that you connect USB 3 0 devices to USB 3 0 ports for faster and better performance for your USB 3 0 devices Memory Stick MS Memory Stick Pro MS Pro MultiMediaCard MMC Secure Digital SD High Capacity Secure Digital SDHC xD Picture XD card slot Insert a supported memory card into this slot Microphone port This port connects to a microphone Headphone port This port connec...

Page 13: ...ystem Due to USB 3 0 controller limitation USB 3 0 devices can only be used under Windows OS environment and after the USB 3 0 driver installation USB 3 0 devices can only be used as data storage only We strongly recommend that you connect USB 3 0 devices to USB 3 0 ports for faster and better performance for your USB 3 0 devices Memory Stick MS Memory Stick Pro MS Pro MultiMediaCard MMC Secure Di...

Page 14: ...er button Press this button to turn on your computer Optical disk drive eject button Press this button to eject the optical disk drive tray Optical disk drive bay There is an optical disk drive in this bay M32 M33 Series Voltage selector switch Switch to select the appropriate system input voltage This switch may be available in some model types only ...

Page 15: ... connects to a headphone or speaker In a 4 or 5 1 channel configuration the function of this port becomes Front Speaker Out Line In port This port connects to a tape CD DVD player or other audio sources Audio 2 1 4 1 or 5 1 configuration Port Headset 2 channel 4 channel 6 channel Light Blue Line In Line In Line In Lime Line Out Front Speaker Out Front Speaker Out Pink Mic In Mic In Mic In Refer to...

Page 16: ...NGE 100Mbps connection BLINKING Data activity GREEN 1Gbps connection LAN port SPEED LED ACT LINK LED LAN port LED indications LAN RJ 45 port This port allows Gigabit connection to a Local Area Network LAN through a network hub Air vents These vents allow air ventilation DO NOT block the air vents on the chassis Always provide proper ventilation for your computer ...

Page 17: ...onnecting an external monitor Using the ASUS Graphics Card on selected models only Connect your monitor to the display output port on the discrete ASUS Graphics Card To connect an external monitor using the ASUS Graphics Card 1 Connect a monitor to a display output port on the ASUS Graphics Card 2 Plug the monitor to your desktop PC The display output ports on the ASUS Graphics Card may vary with ...

Page 18: ...onitors to your computer refer to Connecting multiple external displays in Chapter 2 of this user manual for details Using the onboard monitor output ports Connect your monitor to the onboard display output port To connect an external monitor using the onboard display output ports 1 Connect a VGA monitor to the VGA port or a DVI D monitor to the DVI D port or an HDMI monitor to the HDMI port on th...

Page 19: ... USB keyboard and a USB mouse to the USB ports on the rear panel of your computer Connecting the power cord Connect one end of the power cord to the power connector on the rear panel of your computer and the other end to a power source Connect your USB keyboard and USB mouse to the USB 2 0 ports ...

Page 20: ... Turning your computer ON To turn your computer ON 1 Turn your monitor ON 2 Press the power button on your computer 3 Wait until the operating system loads automatically For details on shutting down your Desktop PC refer to the Windows 7 Windows 8 1 User Manual which can be found in this manual Power button 7 1 58 99 12 30 M32 Series M33 Series ...

Page 21: ...the front and rear panels The USB ports allow you to connect USB devices such as storage devices To connect a USB storage device Insert the USB storage device to your computer Front panel Rear panel For details refer to the section Removing a USB storage device in the Windows 7 Windows 8 1 User Manual which can be found in this manual M32 Series M33 Series M32 M33 Series ...

Page 22: ...e and Mic Connecting microphone and speakers This desktop PC comes with microphone ports and speaker ports on both the front and rear panels The audio I O ports located on the rear panel allow you to connect 2 1 channel 4 1 channel 5 1 channel and 7 1 channel stereo speakers M32 Series ...

Page 23: ...ENGLISH ASUS M32 and M33 Series 23 ENGLISH Connecting 2 1 channel Speakers M33 Series ...

Page 24: ...24 Chapter 2 Connecting devices to your computer ENGLISH ENGLISH Connecting 4 1 channel Speakers Connecting 5 1 channel Speakers ...

Page 25: ... Definition TV HDTV to the HDMI port of your computer You need an HDMI cable to connect the HDTV and the computer The HDMI cable is purchased separately To get the best display performance ensure that your HDMI cable is less than 15 meters 7 1 58 99 12 30 M32 Series M33 Series ...

Page 26: ...26 Chapter 2 Connecting devices to your computer ENGLISH ...

Page 27: ... your hips to relax the backs of your thighs If necessary use a footrest to raise the level of your knees Adjust the back of your chair so that the base of your spine is firmly supported and angled slightly backward Sit upright with your knees elbows and hips at an approximately 90º angle when you are at the PC Place the monitor directly in front of you and turn the top of the monitor screen even ...

Page 28: ...r files On Windows 7 if AutoPlay is NOT enabled in your computer click Windows 7 Start button on the taskbar click Computer and then double click the memory card icon to access the data on it On Windows 8 1 if AutoPlay is NOT enabled in your computer hover your mouse pointer over the lower left corner of Windows desktop then right click on the Start screen s thumbnail From the popup menu click Fil...

Page 29: ...ve bay cover Right click the CD DVD drive icon on the Computer screen and click Eject To open the Computer screen on Windows 8 1 hover your mouse pointer over the lower left corner of Windows desktop then right click on the Start screen s thumbnail From the popup menu click File Explorer to open the Computer screen 2 Remove the disc from the disc tray If AutoPlay is NOT enabled in your computer to...

Page 30: ...30 Chapter 3 Using your computer ENGLISH ...

Page 31: ...ur DSL cable modem 2 Connect one end of an RJ 45 cable to the LAN RJ 45 port on the rear panel of your computer and the other end to a DSL cable modem 3 Turn on the DSL cable modem and your computer 4 Configure the necessary Internet connection settings Contact your network administrator for details or assistance in setting up your Internet connection For details refer to the section Configuring t...

Page 32: ...of your computer and the other end to your LAN 2 Turn on your computer 3 Configure the necessary Internet connection settings Contact your network administrator for details or assistance in setting up your Internet connection For details refer to the section Configuring the Internet connection settings in the Windows 7 Windows 8 1 User Manual which can be found in this manual RJ 45 cable LAN ...

Page 33: ...P To increase the range and sensitivity of the wireless radio signal connect the external antennas to the antenna connectors on the ASUS WLAN Card Place the antennas on the top of your computer for the best wireless performance The external antennas are optional items For details refer to the section Configuring the Internet connection settings in the Windows 7 Windows 8 1 User Manual which can be...

Page 34: ...34 Chapter 4 Connecting to the Internet ENGLISH ...

Page 35: ... 2 Do the following based on the operating system On Windows 7 a Click Applications tab b Select the program that is not responding then click End Task On Windows 8 1 Under Task Manager in the Processes tab select the program that is not responding then click End Task If the keyboard is not responding press and hold the Power button on the top of your chassis until the computer shuts down Then pre...

Page 36: ...ideo connector cable Check if your monitor is plugged to a power source properly Refer to the documentation that came with your monitor for more troubleshooting information When using multiple monitors only one monitor has display Ensure that the both monitors are powered on During POST only the monitor connected to the VGA port has display The dual display function works only under Windows When a...

Page 37: ...and your HDTV Adjust the screen resolution to fit your HDTV To change the screen resolution On Windows 7 1 Do any of the following to open the Screen Resolution setting screen Click Control Panel Appearance and Personalization Display Change display settings Right click anywhere on your Windows desktop When the pop up menu appears click Personalize Display Change display settings 2 Adjust the reso...

Page 38: ...and drag the slider to adjust the volume Connect your speakers to another computer to test if the speakers arer working properly The DVD drive cannot read a disc Check if the disc is placed with the label side facing up Check if the disc is centered in the tray especially for the discs with non standard size or shape Check if the disc is scratched or damaged The DVD drive eject button is not respo...

Page 39: ...tage settings Ensure that the power cord is unplugged from the power outlet Your computer is not turned on Press the power key on the front panel to ensure that your computer is turned on Your computer s power cord is not properly connected Ensure that the power cord is properly connected Use other compatible power cord PSU Power supply unit problems Contact the ASUS Service Center about installin...

Page 40: ...connecting to another monitor LAN Problem Possible Cause Action Cannot access the Internet The LAN cable is not connected Connect the LAN cable to your computer LAN cable problems Ensure the LAN LED is on If not try another LAN cable If it still does not work contact the ASUS service center Your computer is not properly connected to a router or hub Ensure that your computer is properly connected t...

Page 41: ...ion System speed is too slow Too many programs are running Close some of the programs Computer virus attack Use an anti virus software to scan for viruses and repair your computer Reinstall the operating system The system often hangs or freezes Hard disk drive failure Send the damaged hard disk drive to ASUS Service Center for servicing Replace with a new hard disk drive Memory module problems Rep...

Page 42: ...d the latest BIOS versions Computer is too noisy when in use The CPU fan has been replaced Ensure that you are using a compatible or ASUS recommended CPU fan There is not enough air ventilation for the computer Ensure that your computer is working in an area with good air flow The system temperature is too high Update the BIOS If you know how to reinstall the motherboard try to clean the inner spa...

Page 43: ...ASUS Desktop PC Windows 7 Windows 8 1 User Manual E8623 First Edition August 2013 Copyright ASUSTeK Computer Inc All Rights Reserved Appendix Windows 7 Windows 8 1 User Manual ...

Page 44: ...t time 11 Windows 8 1 lock screen 11 Using the Windows UI 12 Working with Windows apps 15 Other keyboard shortcuts 20 Turning your Desktop PC OFF 21 Putting your Desktop PC to sleep 21 Entering the BIOS Setup 22 Other Windows 7 Windows 8 1 functions Removing a USB storage device 23 Configuring the screen resolution settings 24 Configuring the Internet connection settings 25 Recovering your system ...

Page 45: ...in uniques names for the user name and computer name then click Next 5 Key in the necessary information to set up your password then click Next You may also click Next to skip this step without entering any information If you want to set up a password for your account later refer to the section Setting up a user account and password in this chapter 6 Carefully read the license terms Tick I accept ...

Page 46: ... menu contains information about some basic tasks such as personalizing Windows adding new users and transferring files to help you to familiarize yourself with using Windows 7 To use the Getting Started item 1 From the Windows taskbar click the Start icon to launch the Start menu 2 Select Getting Started The list of available tasks appears 3 Select the task that you want to do Using the taskbar T...

Page 47: ...hen select Unpin from this list Pinning programs on the Start menu or taskbar To pin programs on the Start menu or taskbar 1 From the Windows taskbar click the Start icon to launch the Start menu 2 Right click the item that you want to pin on the Start menu or taskbar 3 Select Pin to Taskbar or Pin to Start menu You may also right click on the icon of a running program on the taskbar then select P...

Page 48: ... to open it For more details refer to the section Using Windows Action Center in this chapter Customizing icons and notifications You may choose to display or hide the icons and notifications on the taskbar or on the notification area To customize icons and notifications 1 From the notification area click on the arrow icon 2 Click Customize 3 From the dropdown list select the behaviors for the ico...

Page 49: ...ider to select how you want to view the file folder You may also right click anywhere on the View pane click View and select the view type that you want Arranging your files To arrange your files 1 Launch Windows Explorer 2 From the Arrange by field click to display the dropdown list 3 Select your preferred arrangement type Sorting your files To sort your files 1 Launch Windows Explorer 2 Right cl...

Page 50: ...me choose as your backup mode If you select Let Windows choose Windows will not back up your programs FAT formatted files Recycle Bin files or temporary files that are 1GB or more 5 Follow the onscreen instructions to finish the process Restoring your system settings The Windows System Restore feature creates a restore point where the computer s system settings are stored at certain time and date ...

Page 51: ...e task that you want to do Using Windows Update Windows Update allows you to check and install the latest updates to enhance the security and performance of your computer Launching Windows Update To launch Windows Update 1 From the Windows taskbar click the Start icon to launch the Start menu 2 Select All Programs Windows Update 3 From the Windows Update screen click the task that you want to do S...

Page 52: ...ter from virus It is purchased separately You have a 30 day trial period after activating it To activate Trend Micro Internet Security 1 Run the Trend Micro Internet Security application 2 Carefully read the license terms Click Agree Activate 3 Input your e mail address and select your location Click Next 4 Click Finish to complete the activation Getting Windows Help and Support Windows Help and S...

Page 53: ...on your Desktop PC As other settings appear select your country or region app language keyboard layout and time zone then tap Next 3 Carefully read the License Terms then tap I Accept 4 Follow the onscreen instructions to configure the following basic items Personalize Connect Settings Your account 5 After configuring the basic items the Windows 8 1 tutorial appears Watch this to learn more about ...

Page 54: ... your user account It helps organize all the programs and applications you need in just one place You can press the Windows key to launch the Start screen from any apps Windows apps These are apps pinned on the Start screen and displayed on tiled format for easy access A screen resolution of 1024 x 768 pixels or higher is required to run Windows apps Some apps require signing in to your Microsoft ...

Page 55: ...n hotspots allow you to launch programs and access the settings of your Desktop PC The functions in these hotspots can be activated using your mouse Hotspots on a running app Hotspots on the Start screen Refer to the next page for the Hotspots functions ...

Page 56: ...Start screen NOTE You can also press the Windows key on your keyboard to go back to the Start screen From the Start screen Hover your mouse pointer on the lower left corner then tap to go back to that app top Hover your mouse pointer until it changes to a hand icon Drag then drop the app to a new location NOTE This hotspot function only works on a running app or when you want to use the Snap featu...

Page 57: ...in apps from the Start screen using the following steps To move an app drag and drop the app to a new location Resizing apps Right click the app to activate its settings bar then tap and select an app tile size Unpinning apps To unpin an app from the Start screen right click on the app to activate its settings bar then click Unpin from Start Closing apps Move your mouse pointer on the top side of ...

Page 58: ...to the Start screen or to the Desktop mode taskbar Launching the All Apps screen On the Start screen click From the Start screen press Tab then press Enter on your keyboard Pinning an app on the Start screen 1 Launch the All Apps screen 2 From the All Apps screen right click an app to display its settings bar 3 From the settings bar click Pin to Start ...

Page 59: ... and provide quick access for customizing the settings of your Desktop PC Launching the Charms bar When called out the Charms bar initially appears as a set of white icons The image above shows how the Charms bar looks like once activated Use your Desktop PC s mouse or keyboard to launch the Charms bar Move your mouse pointer on the upper or lower right corner of the screen Press C Charms bar ...

Page 60: ...ations via social networking sites or email Start This charm reverts the display back to the Start screen From the Start screen you can also use this to revert back to a recently opened app Devices This charm allows you to access and share files with the devices attached to your Desktop PC such as an external display or printer Settings This charm allows you to access the PC settings of your Deskt...

Page 61: ...ture Snap bar Using Snap To use Snap 1 Use your Desktop PC s mouse or keyboard to activate Snap onscreen Using your mouse a Click on an app to launch it b Hover the mouse pointer on the top side of your screen c Once the pointer changes to a hand icon drag and drop the app to the right or left side of the display panel Using your keyboard Launch an app then press left or right key to place the fir...

Page 62: ...unning app D Launches the desktop E Launches the Computer window on the desktop F Opens the File search pane H Opens the Share pane I Opens the Settings pane K Opens the Devices pane L Activates the Lock screen M Minimizes all currently active screens P Opens the Second screen pane Q Opens the Everywhere search pane R Opens the Run window U Opens Ease of Access Center W Opens the Settings search p...

Page 63: ... Do any of the following to shut down your Desktop PC From the Charms bar click Settings Power Shut down to do a normal shutdown From the login screen click Power Shutdown If your Desktop PC is unresponsive press and hold the power button for at least four 4 seconds until your Desktop PC turns off Putting your Desktop PC to sleep To put your Desktop PC on Sleep mode press the Power button once ...

Page 64: ...BIOS settings may result to instability or boot failure We strongly recommend that you change the BIOS settings only with the help of a trained service personnel Quickly enter the BIOS Windows 8 1 boot time is quite fast so we developed the following ways for you to quickly access the BIOS Press the power button for at least four seconds to shut down your Desktop PC then press the power button aga...

Page 65: ...ompatible devices 2 When the Safe to Remove Hardware message pops up remove the USB storage device from your computer DO NOT remove a USB storage device when data transfer is in progress Doing so may cause data loss or damage the USB storage device Windows 8 1 To remove a USB storage device on Windows 8 1 1 From the Start screen click Desktop to launch the Desktop Mode 2 Click from the taskbar the...

Page 66: ... This increases your desktop space Show desktop only on 1 2 Select this option to show desktop only on monitor 1 or monitor 2 Remove this display Select this options to remove the selected display 3 Click Apply or OK Click Keep Changes on the confirmation message Windows 8 1 To configure the screen resolution settings on Windows 8 1 1 Do any of the following to open the Screen Resolution setting s...

Page 67: ...our desktop space Show desktop only on 1 2 Select this option to show desktop only on monitor 1 or monitor 2 3 Click Apply or OK Click Keep Changes on the confirmation message Configuring the Internet connection settings Wired connection Windows 7 Configuring a dynamic IP PPPoE network connection To configure a dynamic IP PPPoE network connection 1 Go to Start Control Panel Network and Sharing Cen...

Page 68: ... the following IP address and key in IP address and Subnet mask 6 Select Obtain DNS server address automatically if you want the DNS server settings to be assigned automatically Otherwise select Use the following DNS server addresses and key in the Preferred and Alternate DNS server 7 Click OK when done Continue to the next steps if you are using PPPoE connection 8 Return to the Network and Sharin...

Page 69: ...band PPPoE and click Next 11 Enter your User name and Password and Connection name Click Connect 12 Click Close to finish the configuration 13 Click the network icon in the taskbar and click the connection you just created 14 Enter your user name and password Click Connect to connect to the Internet ...

Page 70: ... section 2 Click Use the following IP address 3 Enter the IP address Subnet mask and Gateway from your service provider 4 If needed enter the preferred DNS Server address and alternative address 5 When done click OK Windows 8 1 Configuring a dynamic IP PPPoE network connection To configure a dynamic IP PPPoE network connection 1 From the Start screen click Desktop to launch the Desktop mode ...

Page 71: ...ring Center 3 From the Open Network and Sharing Center screen click Change Adapter settings 4 Right click on your LAN and select Properties 5 Click Internet Protocol Version 4 TCP IPv4 and click Properties 6 Click Obtain an IP address automatically and click OK Continue to the next steps if you are using PPPoE connection ...

Page 72: ...ows 7 Windows 8 1 functions ENGLISH ENGLISH 8 Select Connect to the Internet and click Next 7 Return to the Network and Sharing Center and then click Set up a new connection or network 9 Select Broadband PPPoE and click Next ...

Page 73: ...created 13 Enter your user name and password Click Connect to connect to the Internet Configuring a static IP network connection To configure a static IP network connection 1 Repeat steps 1 to 4 of the previous section 2 Click Use the following IP address 3 Enter the IP address Subnet mask and Gateway from your service provider 4 If needed enter the preferred DNS Server address and alternative add...

Page 74: ... 3 You may need to key in the network security key for a secured wireless network then click OK 4 Wait while your computer is connecting to the wireless network 5 The wireless connection is established successfully The connection status is displayed and the network icon displays the connected status Windows 8 1 To connect to a Wi Fi network 1 Do any of the following to launch the Charms bar from t...

Page 75: ...ENGLISH ASUS Desktop PC 75 ENGLISH 2 From the Charms bar select Settings and click the network icon 3 Select the network that you want to connect to from the list 4 Click Connect ...

Page 76: ...nnot be restored if deleted Take your Desktop PC to an authorized ASUS service center if you have problems with the recovery process Using the system recovery partition 1 Press F9 during bootup 2 Highlight Windows Setup EMS Enabled and press Enter 3 From the Recover system to a partition screen click Next 4 Follow the onscreen instructions to complete the recovery process Visit the ASUS website at...

Page 77: ... up all your data before using this option To reset your PC 1 Press F9 during bootup 2 From the screen click Troubleshoot 3 Select Reset your PC 4 Click Next 5 Select Only the drive where the Windows is installed 6 Select Just remove my files 7 Click Reset The F9 recovery function is not applicable for downgrade versions of Windows 8 1 Refer to the Removing everything and reinstalling Windows sect...

Page 78: ... optical drive On the End User License Agreement EULA screen click Accept 3 Select Reset your PC 4 Click Next 5 Select Only the drive where the Windows is installed 6 Select Just remove my files 7 Click Reset Recovering from a system image file You can create a USB recovery drive and use this to recover your PC s settings Creating a USB recovery drive The USB storage device must have at least 16GB...

Page 79: ...ss is completed click Finish To create a USB recovery drive 1 Launch the Control Panel from the All Apps screen For details refer to Launching the All Apps screen under Working with Windows apps 2 From the Control Panel s System and Security click Find and fix problems 3 Click Recovery Create a recovery drive 4 Click Copy the recovery partition from the PC to the recovery drive and then click Next...

Page 80: ...n PC Settings Refer to the steps below to use this option Back up all your data before using this option This process may take a while to complete 1 Launch the Charm bar 2 Click Settings PC Settings Update and recovery Recovery 3 Scroll down to view the Remove everything and reinstall Windows option Under this option click Get Started 4 Follow the onscreen instructions to complete the reinstallati...

Page 81: ...rt fax 1 812 284 0883 Online support support asus com ASUS COMPUTER GmbH Germany and Austria Address Harkort Str 21 23 D 40880 Ratingen Germany Fax 49 2102 959911 Web site www asus de Online contact www asus de sales Technical Support Telephone Component 49 1805 010923 Telephone System Notebook Eee LCD 49 1805 010920 Support Fax 49 2102 9599 11 Online support support asus com EUR 0 14 minute from ...

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