36
Chapter 5: Troubleshooting
ENGLISH
ENGLISH
?
No display on the monitor.
•
Check if the monitor is powered on.
•
Ensure that your monitor is properly connected to the video output port on your
computer.
•
If your computer comes with a discrete graphics card, ensure that you connect your
monitor to a video output port on the discrete graphics card.
•
Check if any of the pins on the monitor video connector is bent. If you discover
bent pins, replace the monitor video connector cable.
•
Check if your monitor is plugged to a power source properly.
•
Refer to the documentation that came with your monitor for more troubleshooting
information.
?
When using multiple monitors, only one monitor has display.
•
Ensure that the both monitors are powered on.
•
During POST, only the monitor connected to the VGA port has display. The dual
display function works only under Windows.
•
When a graphics card is installed on your computer, ensure that you connect the
monitors to the output port on the graphics card.
•
Check if the multiple displays settings are correct.
?
My computer cannot detect my USB storage device.
•
The first time you connect your USB storage device to your computer, Windows
automatically installs a driver for it. Wait for a while and go to My Computer to
check if the USB storage device is detected.
•
Connect your USB storage device to another computer to test if the USB storage
device is broken or malfunctions.
?
I want to restore or undo changes to my computer’s system settings
without affecting my personal files or data.
You can use Windows
®
10
Refresh your PC without affecting your files
recovery
option to restore or undo changes to your computer’s system settings without
affecting your personal data such as documents or photos. To use this recovery
option, click
Settings
>
Update & recovery
>
Recovery
from the Start menu,
select
Refresh your PC without affecting your files
, and click
Get started
.
Summary of Contents for GL12CM
Page 1: ...Desktop PC GL12CM User Guide ...
Page 12: ...12 ...
Page 20: ...20 Chapter 1 Getting started ENGLISH ...
Page 23: ...Connecting 2 1 channel Speakers Connecting 4 1 channel Speakers ASUS GL12CM 23 ENGLISH ...
Page 34: ...34 Chapter 4 Connecting to the Internet ENGLISH ...
Page 42: ...42 Chapter 5 Troubleshooting ENGLISH ...
Page 44: ...ENGLISH ...