Asus G50AB User Manual Download

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Chapter 1: Getting started

English

Front panel

Power button.

Press this button to turn on your computer.

Optical disk drive bay.

There is an optical disk drive in this bay.

Optical disk drive eject button.

Press this button to eject the optical disk drive

tray.

HDD Bay (empty).

Allows you to install an additional hard disk drive (HDD) in this

bay.

Power LED.

This LED lights up when you turn on your computer.

Summary of Contents for G50AB

Page 1: ...ASUS Desktop PC G50AB User Manual ...

Page 2: ...FOR A PARTICULAR PURPOSE IN NO EVENT SHALL ASUS ITS DIRECTORS OFFICERS EMPLOYEES OR AGENTS BE LIABLE FOR ANY INDIRECT SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES INCLUDING DAMAGES FOR LOSS OF PROFITS LOSS OF BUSINESS LOSS OF USE OR DATA INTERRUPTION OF BUSINESS AND THE LIKE EVEN IF ASUS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES ARISING FROM ANY DEFECT OR ERROR IN THIS MANUAL OR PRODUCT S...

Page 3: ...th Windows apps 25 Other keyboard shortcuts 30 Turning your Desktop PC OFF 31 Putting your Desktop PC to sleep 31 Entering the BIOS Setup 32 Chapter 3 Connecting devices to your computer Connecting a USB storage device 33 Connecting microphone and speakers 34 Connecting the Phoebus Box with a Phoebus Sound card 37 Connecting multiple external displays 40 Connecting an HDTV 42 Chapter 4 Using your ...

Page 4: ...nnecting to the Internet Wired connection 55 Wireless connection on selected models only 60 Chapter 6 Using the utilities ASUS AI Suite II 63 Recovering your system 72 Chapter 7 Troubleshooting Troubleshooting 76 ASUS contact information 83 ...

Page 5: ...armful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with manufacturer s instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radi...

Page 6: ... appareil numérique de la Classe B respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada Cet appareil est conforme aux normes CNR exemptes de licence d Industrie Canada Le fonctionnement est soumis aux deux conditions suivantes 1 cet appareil ne doit pas provoquer d interférences et 2 cet appareil doit accepter toute interférence y compris celles susceptibles de provoquer...

Page 7: ...is below the FCC radio frequency exposure limits Nevertheless it is advised to use the wireless equipment in such a manner that the potential for human contact during normal operation is minimized FCC Bluetooth Wireless Compliance The antenna used with this transmitter must not be colocated or operated in conjunction with any other antenna or transmitter subject to the conditions of the FCC Grant ...

Page 8: ...n 0 C 32 F and 35 C 95 F DO NOT cover the vents on the Desktop PC to prevent the system from getting overheated DO NOT use damaged power cords accessories or other peripherals To prevent electrical shock hazard disconnect the power cable from the electrical outlet before relocating the system Seek professional assistance before using an adapter or extension cord These devices could interrupt the g...

Page 9: ...mplete a task IMPORTANT Instructions that you MUST follow to complete a task Where to find more information Refer to the following sources for additional information and for product and software updates ASUS websites The ASUS website provides updated information on ASUS hardware and software products Refer to the ASUS website www asus com ASUS Local Technical Support Visit ASUS website at http sup...

Page 10: ...i Fi Ring movable antenna x1 OR Antenna x1 optional Package contents If any of the above items is damaged or missing contact your retailer The illustrated items above are for reference only Actual product specifications may vary with different models For details on using the bundled gaming keyboard and mouse refer to sections Using the ASUS ROG Gaming Keyboard and Using the ASUS GX900 Gaming Mouse...

Page 11: ...ormance uncompromised reliability and user centric utilities All these values are encapsulated in a stunningly futuristic and stylish system casing Read the ASUS Warranty Card before setting up your ASUS Desktop PC Getting to know your computer Illustrations are for reference only The ports and their locations and the chassis color vary with different models ...

Page 12: ... computer Optical disk drive bay There is an optical disk drive in this bay Optical disk drive eject button Press this button to eject the optical disk drive tray HDD Bay empty Allows you to install an additional hard disk drive HDD in this bay Power LED This LED lights up when you turn on your computer ...

Page 13: ...DA and others DO NOT connect a keyboard mouse to any USB 3 0 port when installing Windows operating system Due to USB 3 0 controller limitations USB 3 0 devices can only be used under a Windows OS environment and after USB 3 0 driver installation USB 3 0 devices can only be used as data storage only We strongly recommend that you connect USB 3 0 devices to USB 3 0 ports for faster and better perfo...

Page 14: ...n USB BIOS Flashback allows you to easily update the BIOS without entering the existing BIOS or operating system Simply insert a USB storage device to the USB port press the USB BIOS Flashback button for three seconds and the BIOS is updated automatically HDMI port This port is for a High Definition Multimedia Interface HDMI connector and is HDCP compliant allowing playback of HD DVD Blu ray and o...

Page 15: ...t USB 3 0 devices to USB 3 0 ports for faster and better performance for your USB 3 0 devices Side Speaker Out port gray This port connects to the side speakers in an 8 channel audio configuration Rear Speaker Out port black This port connects to the rear speakers in a 4 6 and 8 channel audio configuration Center Subwoofer port orange This port connects to the center subwoofer speakers Microphone ...

Page 16: ...ear Speaker Out Gray Side Speaker Out Expansion slot bracket Remove the expansion slot bracket when installing an expansion card Air vents These vents allow air ventilation DO NOT block the air vents on the chassis Always provide proper ventilation for your computer Power switch Switch to turn ON OFF the power supply to your computer Power connector Plug the power cord to this connector INPUT RATI...

Page 17: ...ING Data activity GREEN 1Gbps connection LAN port SPEED LED ACT LINK LED LAN port LED indications Optical S PDIF_OUT port This port connects to an external audio output device via an optical S PDIF cable PS 2 Keyboard Mouse combo port This port is for a PS 2 keyboard or mouse LAN RJ 45 port This port allows Gigabit connection to a Local Area Network LAN through a network hub ...

Page 18: ...Connecting an external monitor Using the ASUS Graphics Card on selected models only Connect your monitor to the display output port on the discrete ASUS Graphics Card To connect an external monitor using the ASUS Graphics Card 1 Connect a monitor to a display output port on the ASUS Graphics Card 2 Plug the monitor to a power source The display output ports on the ASUS Graphics Card may vary with ...

Page 19: ...use can be accessed only when connecting the mouse to your computer before starting Windows 8 for the first time Otherwise you will have to manually install the setup utility from the bundled Support DVD Refer to section Using the ASUS GX900 Gaming Mouse of Chapter 4 for details Connecting the power cord Connect one end of the power cord to the power connector on the rear panel of your computer an...

Page 20: ...your computer Turning your computer ON To turn your computer ON 1 Turn your monitor ON 2 Turn the power switch ON then press the power button on your computer 3 Wait until the operating system loads automatically For details on shutting down your Desktop PC refer to the section Turning your Desktop PC OFF in Chapter 2 Power button ...

Page 21: ...omputer on Wait for a few minutes until the setup screen appears 2 Carefully read the license terms Tick I accept the license terms for using Windows and click Accept 3 Follow the next onscreen instructions to configure the following basic items Personalize Settings 4 Once you are done configuring the basic items the Windows 8 video tutorial appears Watch this tutorial to learn more about Windows ...

Page 22: ...ur user account It helps organize all the programs and applications you need in just one place You can press the Windows key to launch the Start screen from any apps Windows apps These are apps pinned on the Start screen and displayed on tiled format for easy access A screen resolution of 1024 x 768 pixels or higher is required to run a Windows apps Some apps require signing in to your Microsoft a...

Page 23: ...otspots allow you to launch programs and access the settings of your Desktop PC The functions in these hotspots can be activated using your mouse Hotspots on a running app Hotspots on the Start screen Refer to the next page for the Hotspots functions ...

Page 24: ...Start screen NOTE You can also press the Windows key on your keyboard to go back to the Start screen From the Start screen Hover your mouse pointer then click on the recent app s thumbnail to go back to that app top Hover your mouse pointer until it changes to a hand icon Drag then drop the app to a new location NOTE This hotspot function only works on a running app or when you want to use the Sna...

Page 25: ... or unpin apps from the Start screen using the following steps To move an app drag and drop the app to a new location Resizing apps Right click the app to activate its settings bar then click Smaller Unpinning apps To unpin an app from the Start screen right click on the app to activate its settings bar then click Unpin from Start Closing apps Move your mouse pointer on the top side of the launche...

Page 26: ...n an app to the Start screen or to the Desktop mode taskbar Launching the All Apps screen Right click on the Start screen or press Z and click the All Apps icon Pinning an app on the Start screen 1 Launch the All Apps screen 2 From the All Apps screen right click an app to display its settings bar 3 From the settings bar click Pin to Start ...

Page 27: ...nd provide quick access for customizing the settings of your Desktop PC Launching the Charms bar When called out the Charms bar initially appears as a set of white icons The image above shows how the Charms bar looks like once activated Use your Desktop PC s mouse or keyboard to launch the Charms bar Move your mouse pointer on the upper or lower right corner of the screen Press C Charms Bar ...

Page 28: ...tions via social networking sites or email Start This tool reverts the display back to the Start screen From the Start screen you can also use this to revert back to a recently opened app Devices This tool allows you to access and share files with the devices attached to your Desktop PC such as an external display or printer Settings This tool allows you to access the PC settings of your Desktop P...

Page 29: ...tivate Snap onscreen Using your mouse a Click on an app to launch it b Hover the mouse pointer on the top side of your screen c Once the pointer changes to a hand icon drag and drop the app to the right or left side of the display panel Using your keyboard Launch an app then press to activate the Snap bar The first app would automatically be placed in the smaller display area 2 Launch another app ...

Page 30: ...running app D Launches the desktop E Launches the Computer window on the desktop F Opens the File search pane H Opens the Share pane I Opens the Settings pane K Opens the Devices pane L Activates the Lock screen M Minimizes the Internet Explorer window P Opens the Second screen pane Q Opens the Apps search pane R Opens the Run window U Opens Ease of Access Center W Opens the Settings search pane X...

Page 31: ... PC OFF To turn your Desktop PC OFF Do any of the following to shut down your Desktop PC From the Charms bar click Settings Power Shut down to do a normal shutdown From the login screen click Power Shutdown If your Desktop PC is unresponsive press and hold the power button for at least four 4 seconds until your Desktop PC turns off Putting your Desktop PC to sleep To put your Desktop PC on Sleep m...

Page 32: ...BIOS settings may result to instability or boot failure We strongly recommend that you change the BIOS settings only with the help of a trained service personnel Quickly enter the BIOS Windows 8 boot time is quite fast so we developed the following ways for you to quickly access the BIOS Press the power button for at least four seconds to shut down your Desktop PC then press the power button again...

Page 33: ...USB storage device to your computer Front panel Rear panel DO NOT remove a USB storage device when data transfer is in progress Doing so may cause data loss or damage the USB storage device You can connect your USB storage devices to the USB 3 0 ports To remove a USB storage device 1 From the Start screen click Desktop to launch the Desktop Mode 2 Click from the taskbar then click Eject Name of US...

Page 34: ... speakers This desktop PC comes with microphone ports and speaker ports on both the front and rear panels The audio I O ports located on the rear panel allow you to connect 2 channel 4 channel 6 channel and 8 channel stereo speakers Connecting Headphone and Mic Connecting 2 channel Speakers ...

Page 35: ...English ASUS G50AB 35 English Connecting 4 channel Speakers Connecting 6 channel Speakers ...

Page 36: ...36 Chapter 3 Connecting devices to your computer English English Connecting 8 channel Speakers ...

Page 37: ...Phoebus Control Box into this Mic In port for voice communication recording or karaoke 2 Headphone Port The headphone port has a built in high quality amplifier to drive headphones Connect the Phoebus Control box directly to this port 3 Box Link Port Connect Phoebus Control box directly to this port Mic in HP out Box link Line in Front Ctr Sbw Rear Side SPDIF out 1 2 3 ...

Page 38: ...Control Box with an external headphone and microphone No Item Description 1 Headphone Port Connect the headphone to the headphone port on the Phoebus Control box 2 Microphone In Port Connect the microphone s 3 5mm plug to the Mic In port on the Phoebus Control Box Mic In Headphone Out 1 2 ...

Page 39: ...default audio device To configure the default audio device 1 Right click the volume icon on the System Tray and click Playback devices 2 Click the Recording or Playback tab and right click the audio device Click Set as Default Communication Device ...

Page 40: ...ay or as an extension to enlarge your Windows desktop To set up multiple displays 1 Turn off your computer 2 Connect the two monitors to your computer and connect the power cords to the monitors Refer to Setting up your computer section in Chapter 1 for details on how to connect a monitor to your computer When a graphics card is installed in your computer connect the monitors on the output ports o...

Page 41: ...aunch the Desktop mode from the Start screen b Right click anywhere on your Desktop mode screen When the pop up menu appears click Personalize Display Change display settings 5 Select the display mode from the Multiple displays drop down list Duplicate these displays Select this option to use the additional monitor as a duplicate of your main display Extend these displays Select this option to use...

Page 42: ...ing an HDTV Connect a High Definition TV HDTV to the HDMI port of your computer You need an HDMI cable to connect the HDTV and the computer The HDMI cable is purchased separately To get the best display performance ensure that your HDMI cable is less than 15 meters ...

Page 43: ...ir to make sure that your knees are slightly higher than your hips to relax the backs of your thighs If necessary use a footrest to raise the level of your knees Adjust the back of your chair so that the base of your spine is firmly supported and angled slightly backward Sit upright with your knees elbows and hips at an approximately 90º angle when you are at the PC Place the monitor directly in f...

Page 44: ...elect a program from the AutoPlay window to access your files If AutoPlay is NOT enabled in your computer hover your mouse pointer over the lower left corner of Windows desktop then right click on the Start screen s thumbnail From the popup menu click File Explorer and then double click the memory card icon to access the data on it Each card slot has its own drive icon which is displayed on the Co...

Page 45: ...ither of the following to eject the tray Press the eject button below the drive bay cover Right click the CD DVD drive icon on the Computer screen and then click Eject Hover your mouse pointer over the lower left corner of Windows desktop then right click on the Start screen s thumbnail From the popup menu click File Explorer to open the Computer screen 2 Remove the disc from the disc tray If Auto...

Page 46: ... Installing the ASUS ROG U9N Gaming Keyboard Use the bundled PS 2 to USB adapter to connect your gaming keyboard to your computer s USB 2 0 port 1 Align and insert the wrist pad into the gaming keyboard s wrist pad slots A Using both thumbs push down the wrist pad until it snaps in place B Restart your computer Windows automatically installs all necessary drivers for your keyboard 3 A B ...

Page 47: ...ll wheel two side buttons a DPI button and a specially designed Profile Switch button Keys Description Keys Description 1 Left button 7 GX900 logo 2 Right button 8 IE Forward button 3 Scroll wheel 9 IE Backward button 4 DPI switch 10 Mouse feet 5 Profile switch button Profile indicator 11 Mouse feet and Twin Eye Laser sensor 6 LED DPI indicator 12 Weight base 5 x 4 5g blocks To adjust the mouse we...

Page 48: ...ting Windows 8 for the first time the program automatically detected the mouse and can be accessed directly Otherwise you will have to manually install the setup utility from the bundled Support DVD To install the program from Support DVD place the support DVD into the optical drive and follow the onscreen instructions to launch the program If Autorun is NOT enabled in your computer browse the con...

Page 49: ...ous settings 6 Click to display the different profile color indicators and their status 7 Click to load the saved profile to your mouse 8 Click to save the current profile settings to your hard disk drive 9 Click to reset all the mouse settings to the factory default settings 10 Click to save the settings you have made 11 Click to save the settings you have made and exit the program Each profile p...

Page 50: ...profile icon 4 Select the function for each button action from the drop down list Refer to the table below for more details Functions Description L Button Left mouse button function R Button Right mouse button function M Button Middle mouse button function IE Backward IE Backward button function If selected press the button to go back to the previous page IE Forward IE Forward button function If s...

Page 51: ... works for Microsoft Office applications under Windows 8 Windows 7 Vista operating systems Rapid Fire mouse Press the button to do a rapid fire in a click to attack game which is the same as clicking the left mouse button thrice Rapid Fire key Press the button to do a rapid fire in a game using the spacebar to attack which is the same as pressing the keyboard s spacebar thrice Web Browser Press th...

Page 52: ...or mouse actions Stop Click to stop recording the keystrokes and or mouse actions Clear Click to clear all saved instructions Move up down Click to move up down the selected instruction Instruction cycle time When Timing is unchecked all the actions delay time will be the value you chose from the drop down list Loop Sets the macro to run at a click and stop when clicked again Fire Sets the macro t...

Page 53: ...tions Stop Click to stop recording the keystrokes and or mouse actions Clear Click to clear all saved instructions Move up down Click to move up down the selected instruction Instruction cycle time When Timing is unchecked all the actions delay time will be the value you chose from the drop down list Loop Sets the script to run at a click and stop when clicked again Fire Sets the script to run onc...

Page 54: ...54 Chapter 4 Using your computer English ...

Page 55: ... DSL cable modem 2 Connect one end of an RJ 45 cable to the LAN RJ 45 port on the rear panel of your computer and the other end to a DSL cable modem 3 Turn on the DSL cable modem and your computer 4 Configure the necessary Internet connection settings For more details refer to the sections Configuring a dynamic IP PPPoE network connection or Configuring a static IP network connection Contact your ...

Page 56: ...anel of your computer and the other end to your LAN 2 Turn on your computer 3 Configure the necessary Internet connection settings For more details refer to the sections Configuring a dynamic IP PPPoE network connection or Configuring a static IP network connection Contact your Internet Service Provider ISP for details or assistance in setting up your Internet connection RJ 45 cable LAN ...

Page 57: ...m the Start screen click Desktop to launch the Desktop mode 2 From the Windows taskbar right click the network icon and click Open Network and Sharing Center 3 From the Open Network and Sharing Center screen click Change Adapter settings 4 Right click on your LAN and select Properties 5 Click Internet Protocol Version 4 TCP IPv4 and click Properties ...

Page 58: ...6 Click Obtain an IP address automatically and click OK Continue to the next steps if you are using PPPoE connection 8 Select Connect to the Internet and click Next 7 Return to the Network and Sharing Center and then click Set up a new connection or network ...

Page 59: ... 13 Enter your user name and password Click Connect to connect to the Internet Configuring a static IP network connection To configure a static IP network connection 1 Repeat steps 1 to 4 of the previous section Configuring a dynamic IP PPPoE network connection 2 Click Use the following IP address 3 Enter the IP address Subnet mask and Gateway from your service provider 4 If needed enter the prefe...

Page 60: ...y Connect your computer to the Internet through a wireless connection To establish a wireless connection you need to connect to a wireless access point AP USB3 0 UASP USB KB MS USB KB MS Wireless AP Modem USB3 0 UASP USB KB MS Wireless AP Modem Using the Wi Fi ring movable antenna Using the antenna ...

Page 61: ...ange and sensitivity of the wireless radio signal connect the external antennas to the antenna connectors on the ASUS WLAN Card Place the antennas on the top of your computer for the best wireless performance The external antennas are optional items ...

Page 62: ...the Charms bar from the Start screen or from any application mode a Hover you mouse pointer on the upper or lower right of the screen b On your keyboard press c Charms Bar 2 From the Charms bar select Settings and click the network icon 3 Select the network that you want to connect to from the list 4 Click Connect ...

Page 63: ...nitor the system to update the motherboard BIOS to display the system information and to customize the settings of AI Suite II The Support DVD and Recovery DVD may not be included in the package For more details on the recovery options in Windows 8 refer to Recovering your system in this chapter Click to select a utility Click to monitor sensors or CPU frequency Click to update the motherboard BIO...

Page 64: ...ngs To launch System Level up click Tool System Level Up on the AI Suite II menu bar In setting the function assign the hot keys for the system level up profile exchange You can adjust the hot key settings manually See figure below for details Adjust the System Level Up via two methods BIOS In the BIOS Setup program click AI Tweaker System Level Up and select your desired option OC Button Press th...

Page 65: ...ured that your computer is always at a healthy operating condition To launch Probe II Click Tool Probe II on the AI Suite II main menu bar To configure Probe II Click the Voltage Temperature Fan Speed tabs to activate the sensors or to adjust the sensor threshold values The Preference tab allows you to customize the time interval of sensor alerts or change the temperature unit Loads the default th...

Page 66: ...l Sensor Recorder on the AI Suite II main menu bar To configure Sensor Recorder Click the Voltage Temperature Fan Speed tabs and select the sensors that you want to monitor The History Record tab allows you to record the changes in the sensors that you enable Select the sensors that you want to monitor Click to zoom in out the Y axis Click to zoom in out the X axis Click to return to the default m...

Page 67: ...arts when your PC is in S0 State Ai Charger helps charge the connected USB devices even when your PC is in S3 S4 S5 States after it starts in S0 State Check your USB device manufacturer if it fully supports the BC 1 1 function The actual charging speed may vary with your USB device s conditions Ensure to remove and reconnect your USB device after enabling or disabling Ai Charger to ensure normal c...

Page 68: ...Click Monitor Sensor on the AI Suite II main menu bar Launching CPU Frequency The CPU Frequency panel displays the current CPU frequency and CPU usage To launch CPU frequency Click Monitor CPU Frequency on the AI Suite II main menu bar Sensor panel CPU Frequency panel Resident in the right pane system information area The Monitor menu The Monitor menu includes the Sensor and CPU Frequency panels ...

Page 69: ... allows you to update the motherboard BIOS and the BIOS boot logo with the ASUS designed update utilities ASUS Update The ASUS Update is a utility that allows you to manage save and update the motherboard BIOS in Windows OS The ASUS Update utility allows you to u pdate the BIOS directly from the Internet download the latest BIOS file from the Internet update the BIOS from an updated BIOS file save...

Page 70: ...t logo which is the image appearing on screen during the Power On Self Tests POST Otherwise click No 5 Follow the onscreen instructions to complete the update process 2 Locate the BIOS file from the Open window click Open and click Next 3 Click Yes if you want to change the boot logo which is the image appearing on screen during the Power On Self Tests POST Otherwise click No 4 Follow the onscreen...

Page 71: ...he memory module installed on the corresponding slot Click the Disk tab and then select each disk to see the details on it The Settings screen The Settings screen allows you to customize the main menu bar settings and the interface s skin Application allows you to select the application that you want to enable Bar allows you to modify the bar setting Skin allows you to customize the interface s co...

Page 72: ...7 Click Reset Recovering from a system image file You can create a USB recovery drive and use this to recover your PC s settings Creating a USB recovery drive The USB storage device must have at least 16GB available space All files on your USB storage device will be permanently deleted during the process Before you proceed ensure that you back up all your important data To create a USB recovery dr...

Page 73: ...t to copy the recovery files 6 Click Next 7 Click Create Wait for a while for the process to complete 8 When the process is completed click Finish 3 Click Recovery Create a recovery drive 4 Click Copy the recovery partition from the PC to the recovery drive and then click Next ...

Page 74: ...in PC Settings Refer to the steps below to use this option Back up all your data before using this option This process may take a while to complete 1 Launch the Charms bar 2 Click Settings Change PC Settings General 3 Scroll down to view the Remove everything and reinstall Windows option Under this option click Get Started 4 Follow the onscreen instructions to complete the reinstallation and reset...

Page 75: ...English ASUS G50AB 75 English ...

Page 76: ...is not responding then click End Task If the keyboard is not responding Press and hold the Power button on the top of your chassis until the computer shuts down Then press the Power button to turn it on I cannot connect to a wireless network using the ASUS WLAN Card on selected models only Ensure that you enter the correct network security key for the wireless network you want to connect to Connec...

Page 77: ...puter ensure that you connect the monitors to the output port on the graphics card Check if the multiple displays settings are correct Refer to section Connecting multiple external displays in Chapter 3 for details My computer cannot detect my USB storage device The first time you connect your USB storage device to your computer Windows automatically installs a driver for it Wait for a while and g...

Page 78: ...to the Line out port lime on the front panel or the rear panel Check if your speaker is connected to an electrical source and turned on Adjust your speakers volume From the Desktop Mode screen ensure that your computer s system sounds are not Muted If it is muted the volume icon is displayed as To enable the system sounds click from the Windows taskbar then move the slider to adjust the volume If ...

Page 79: ...power cord is not properly connected Ensure that the power cord is properly connected Use another compatible power cord PSU Power supply unit problems Contact the ASUS Service Center about installing another PSU on your computer Display Problem Possible Cause Action No display output after turning the computer on Black screen The signal cable is not connected to the correct VGA port on your comput...

Page 80: ...ntact your Internet Service Provider ISP for the correct LAN settings Problems caused by the anti virus software Close the anti virus software Driver problems Reinstall the LAN driver Audio Problem Possible Cause Action No Audio Speaker or headphone is connected to the wrong port Refer to your computer s user manual for the correct port Disconnect and reconnect the speaker to your computer Speaker...

Page 81: ...all the operating system The system often hangs or freezes Hard disk drive failure Send the damaged hard disk drive to ASUS Service Center for servicing Replace with a new hard disk drive Memory module problems Contact the ASUS Service Center for assistance There is not enough air ventilation for your computer Move your computer to an area with better air flow Incompatible softwares are installed ...

Page 82: ...d the latest BIOS versions Computer is too noisy when in use The CPU fan has been replaced Ensure that you are using a compatible or ASUS recommended CPU fan There is not enough air ventilation for the computer Ensure that your computer is working in an area with good air flow The system temperature is too high Update the BIOS If you know how to reinstall the motherboard try to clean the inner spa...

Page 83: ... 2787 Support fax 1 812 284 0883 Online support support asus com ASUS COMPUTER GmbH Germany and Austria Address Harkort Str 21 23 D 40880 Ratingen Germany Fax 49 2102 959911 Web site www asus de Online contact www asus de sales Technical Support Telephone Component 49 1805 010923 Telephone System Notebook Eee LCD 49 1805 010920 Support Fax 49 2102 9599 11 Online support support asus com EUR 0 14 m...

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