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Chapter 7: Troubleshooting
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System
Problem
Possible Cause
Action
System speed is
too slow
Too many programs are
running.
Close some of the programs.
Computer virus attack
• Use an anti-virus software to
scan for viruses and repair your
computer.
• Reinstall the operating system.
The system often
hangs or freezes.
Hard disk drive failure
• Send the damaged hard disk
drive to ASUS Service Center for
servicing.
• Replace with a new hard disk drive.
Memory module problems
• Replace with compatible memory
modules.
• Remove the extra memory
modules that you have installed,
then try again.
There is not enough
air ventilation for your
computer.
Move your computer to an area with
better air flow.
Incompatible softwares are
installed.
Reinstall the OS and reinstall
compatible softwares.
