Asus DSL-AC3100 User Manual Download Page 47 | Manualshive

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47

4. From the interface, click

Choose File

, and browse for your

firmware file.

You can download the latest firmware file from the ASUS

Support site at

https://www.asus.com/support

5. Click

Update Software

. The process takes about two minutes

to complete.

6. After the process is completed, the login page appears. If

it does not appear, enter

http://192.168.1.1

on your web

browser.

3100

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Summary of Contents for DSL-AC3100

Page 1: ...User Guide DSL AC3100 Dual band Wi Fi ADSL VDSL Modem Router ...

Page 2: ...ULAR PURPOSE IN NO EVENT SHALL ASUS ITS DIRECTORS OFFICERS EMPLOYEES OR AGENTS BE LIABLE FOR ANY INDIRECT SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES INCLUDING DAMAGES FOR LOSS OF PROFITS LOSS OF BUSINESS LOSS OF USE OR DATA INTERRUPTION OF BUSINESS AND THE LIKE EVEN IF ASUS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES ARISING FROM ANY DEFECT OR ERROR IN THIS MANUAL OR PRODUCT SPECIFICATION...

Page 3: ...ettings 23 Managing your network clients 25 Monitoring your USB device 26 Creating your Guest Network 28 Using the Traffic Manager 29 Managing QoS Quality of Service Bandwidth 29 Monitoring Traffic 30 Using USB application 31 Using AiDisk for File Sharing 31 Using the Servers Center 34 Using the Network Place Samba Share service 34 Using the FTP Share service 36 Using the Miscellaneous setting 38 ...

Page 4: ...re Upgrade 42 5 Troubleshooting 43 Troubleshooting 43 Restoring the firmware via the Rescue mode 46 ASUS DDNS Service 48 Appendices 50 Notices 50 Networks Global Hotline Information 64 ASUS Contact information 67 ...

Page 5: ...support Refer to the ASUS Support Hotline list at the back of this user manual Keep the original packaging material in case you would need future warranty services such as repair or replacement ADSL VDSL WiFi modem router Network cable AC adapter Phone cable Quick Start Guide Warranty card Support CD User Manual Splitter varies with regions ...

Page 6: ...em is ready Flashing Transmitting or receiving data via wireless connection 3 2 4GHz LED Off No 2 4GHz signal On Wireless system is ready Flashing Transmitting or receiving data via wireless connection 4 INTERNET LED Red No power or no Internet connection On Connection to a Wide Area Network WAN 5 DSL LED Off No DSL connection On Connection to DSL 1 4 5 6 3 2 7 8 9 10 11 ...

Page 7: ...evice such as USB hard disk or USB flash drive into the port Insert your iPad s USB cable into the port to charge your iPad 10 LED Button This button turns on off the LED indicators 11 Wi Fi Button This button enables or disables Wi Fi Use only the power adapter that came with your package Using other adapters may damage the device DC Power adapter DC output 19V with max 1 75A current Operating Te...

Page 8: ...Connect network cables into these ports to establish LAN connection 16 WAN port Connect a network cable into this port to establish WAN connection 17 USB 2 0 port Insert a USB 2 0 devices such as USB hard disks or USB flash drives into this port 18 Power DC IN port Insert the bundled AC adapter into this port and connect your router to a power source 19 Power button This button powers on or powers...

Page 9: ...ur network for maximum wireless coverage Keep the device away from metal obstructions and away from direct sunlight Keep the device away from 802 11g or 20MHz only Wi Fi devices 2 4GHz computer peripherals Bluetooth devices cordless phones transformers heavy duty motors fluorescent lights microwave ovens refrigerators and other industrial equipment to prevent signal interference or loss 90 WiFi LE...

Page 10: ...upports 2 4GHz and 5GHz wireless signals simultaneously This allows you to browse the Internet or access e mail messages using the 2 4GHz band while streaming high definition audio video files such as movies or music using the 5GHz band If you are using only one computer with a single band IEEE 802 11a b g n ac WLAN adapter you will only be able to use the 2 4GHz band If you are using only one com...

Page 11: ...ssible wireless setup issues Before setting up your ASUS wireless router do the following If you are replacing an existing router disconnect it from your network Disconnect the cables wires from your existing modem If your modem has a backup battery remove it as well Reboot your computer recommended ...

Page 12: ...or to the phone outlet and connect your phone into the phone port 2 Using the bundled phone cable connect your DSL AC3100 s DSL port to the splitter s DSL port 3 Using the bundled network cable connect your computer to the ADSL VDSL modem router s LAN port Computer Wall Power Outlet Power Wall telephone outlet LAN ...

Page 13: ...ter s AC adapter into the DC IN port and plug it to a power outlet 2 Using the bundled phone cable connect your DSL AC3100 s DSL port to the splitter s DSL port 3 Install an IEEE 802 11 a b g n ac WLAN adapter to your computer to connect to the wireless network Computer Wall Power Outlet Power Wall telephone outlet ...

Page 14: ... the network to avoid problems connecting to the wireless network A Disable any configured proxy servers Windows 7 8 The screenshots provided are for Windows 7 only The steps and options may be different for Windows 8 and Windows 8 1 1 Click Start Internet Explorer 2 Click Tools Internet options Connections tab LAN settings ...

Page 15: ...eck Use a proxy server for your LAN 4 Click OK then Apply MAC OSX 1 From your Apple Safari browser click Safari Preferences Advanced On the Proxies item click Change Settings 2 From the Network screen uncheck FTP Proxy and Web Proxy HTTP 3 Click OK then Apply ...

Page 16: ...click on Local Area Connection 3 On the Local Area Connection Network Status window click Properties 1 Click Start Control Panel Network and Internet Network and Sharing Center Change adapter settings The screenshots provided are for Windows 7 only The steps and options may be different for Windows 8 and Windows 8 1 ...

Page 17: ...17 4 Select Internet Protocol Version 4 TCP IPv4 or Internet Protocol Version 6 TCP IPv6 then click Properties 6 Tick Obtain an IP address automatically 7 Click OK ...

Page 18: ...18 MAC OSX 1 Click Apple Menu System Preferences Network 2 Click Ethernet on the left panel 3 On the Configure IPv4 item select Using DHCP 4 Click Apply ...

Page 19: ...19 1 Ensure that the DSL LED on the DSL AC3100 front panel is on and not flashing Setting up your ADSL VDSL router ...

Page 20: ... QIS web page appears automatically and starts detecting your connection type VPI VCI value and encapsulation mode If the QIS web page does not appear after you launched your web browser disable the proxy settings on your web browser ...

Page 21: ...allows you to configure the router using any web browser such as Internet Explorer Mozilla Firefox Apple Safari or Google Chrome To log in to the web GUI 1 Launch your web browser and manually key in the wireless router s default IP address http router asus com 2 On the login page key in the default user name admin and password admin ...

Page 22: ...22 3 The wireless router GUI provides access to various configuration settings ...

Page 23: ...configure its security settings To set up the wireless security settings 1 Key in http router asus com on your web browser 2 On the login screen key in the default user name admin and password admin then click OK The wireless router s web GUI launches 3 On the Network Map screen the System status area displays the wireless security settings such as SSID security level and encryption settings ...

Page 24: ...reless name SSID field key in a unique name for your wireless network 5 From the Authentication Method dropdown list select the encryption method for your wireless network 6 Key in your security passkey 7 Click Apply ...

Page 25: ...5 Managing your network clients To manage your network clients 1 Launch the wireless router s web GUI 2 On the Network Map screen click the Clients icon to display information about your network clients ...

Page 26: ... Ensure that the USB storage device is formatted and partitioned properly Refer to the Plug n Share Disk Support List at http event asus com networks disksupport You first need to create a user account to allow other network clients to access the USB device For more details refer to the section Using AiDisk for sharing files in this user manual To monitor your USB device 1 Launch the wireless rout...

Page 27: ...e service and Using the FTP Share service in this user manual This router works with most USB HDDs Flash disks up to 2TB size and supports read write access for FAT16 FAT32 EXT2 EXT3 and NTFS To safely remove the USB disk launch the web GUI http router asus com then in the Network Map page click the USB icon Eject USB disk Incorrect removal of the USB disk may cause data corruption ...

Page 28: ...t network 1 Click Guest Network on the left navigation panel 2 Click Enable 3 To configure additional options click any of the items listed 4 Assign a wireless name for your temporary network on the SSID field 5 Select an Authentication Method 6 Select a WEP Encryption method 7 Specify the Access time or click Limitless 8 Select Disable or Enable on the Access Intranet item 9 Click Apply ...

Page 29: ...ty and manage network traffic To set up QoS 1 Click Traffic Manager on the left navigation panel and click the QoS tab 2 Click ON to enable QoS 3 Input values for Upload Bandwidth and Download Bandwidth 4 Click Save 5 If you want to prioritize specific network applications and network services click User defined Priority on the upper right hand corner 6 Adjust the values as needed Click Apply ...

Page 30: ...30 MonitoringTraffic Click the Traffic Monitor tab to view the network activity of your Internet Wired and Wireless connections for the last 24 hours daily or in real time ...

Page 31: ...efore using AiDisk connect a USB storage device such as a USB hard disk or USB flash drive to the USB 3 0 port on the rear panel of your wireless router The USB storage device should be formatted and partitioned properly Refer to the Plug n Share Disk Support List for disk format file and partition size at http event asus com networks disksupport To avoid data loss or damage to the USB storage dev...

Page 32: ...lick the AiDisk icon 2 From the Welcome to AiDisk wizard screen click Go 3 Assign access rights to the USB storage device Select limitless access rights limited access rights and admin rights to define read right privileges to files stored in the USB storage device Click Next ...

Page 33: ...FTP client utility and key in the FTP link ftp domain name you previously created 4 To set up your domain name via the ASUS DDNS service select I will use the service and acceptTerms of service and key in your preferred domain name Your domain name will follow the format xxx asuscomm com where xxx is your host name 5 Click Next ...

Page 34: ...allows Mac OSX Windows and Linux clients to access files on the USB storage device To use Samba share 1 Click USB application on the left navigation panel and click the Servers Center icon 2 Click the Network place Samba Share tab 3 Click Share with account 4 Click the Add button to create user accounts for users who will be accessing the USB storage device via Samba ...

Page 35: ...account 7 Select a user and assign the type of access rights for files or folders located in the storage device R W Select this option to assign read write access for a specific file folder R Select this option to assign read only access for a specific file folder No Select this option if you do not want to share a specific file folder 8 Click Apply ...

Page 36: ...the steps in Using AiDisk for File Sharing 2 Click USB application on the left navigation panel and click the Servers Center icon 3 Click the FTP Share tab 4 Click Enable FTP 5 Click Share with account 6 Click the Add button to create accounts for users who will be accessing the USB storage device via FTP Server 7 Assign a name for the user account and key in a password Click Add ...

Page 37: ... specific file folder R Select this option to assign read only access for a specific file folder No Select this option if you do not want to share a specific file folder 9 Click Apply 10 To access the FTP server from a client on the network key in ftp hostname asuscomm com on a web browser or a third party FTP utility Once prompted key in the account username and password you set up in Step 7 ...

Page 38: ...r of users who can access the USB storage device assign a device name and work group or specify the language settings for the FTP server To configure additional USB device settings 1 Click USB application on the left navigation panel and click Servers Center 2 Click the Miscellaneous setting tab 3 Specify or change configuration settings as needed 3 Click Apply ...

Page 39: ...erver field tick Yes 4 In the IP Pool Starting Address field key in the starting IP address 5 In the IP Pool Ending Address field key in the ending IP address 6 In the LeaseTime field specify in seconds when an assigned IP address will expire Once it reaches this time limit the DHCP server will then assign a new IP address ASUS recommeds that you use an IP address format of 192 168 1 xxx where xxx...

Page 40: ...ile item click Choose File Navigate to the downloaded firmware file 4 Click Upload Upgrading the firmware Download the latest firmware from the ASUS website at https www asus com support If the upgrade process fails the wireless router automatically enters rescue mode and the power LED indicator on the front panel starts flashing slowly ...

Page 41: ...ve Upload Setting tab 3 Select a task from the configuration options To restore to default factory settings click Restore and click OK once prompted To save the current system settings click Save navigate to the folder where you intend to save the file and click Save To restore from a saved system settings file click Browse to locate your file then click Upload ...

Page 42: ...anel go to Advanced Settings Administration Firmware Upgrade tab 2 In the New Firmware File field click Choose File to locate the downloaded file 3 Click Upload When the upgrade process is complete wait for some time for the system to reboot If the upgrade process fails follow the Rescue mode process For more details refer to Troubleshooting ...

Page 43: ...General tab click Delete under Browsing history 3 Tick Temporary Internet Files and Cookies Click Delete Instructions for deleting cookies and temporary Internet files vary with the web browser Disable the proxy server settings remove any dial up connections and set the TCP IP settings to obtain IP addresses automatically For more details refer to the section Before you proceed in this user manual...

Page 44: ...the wireless channel in use conforms to the channels available in your country area Check the encryption settings Check if the ADSL or VDSL connection is connected Use a different Ethernet cable Internet is not accessible Check the status indicators on the VDSL ADSL modem and the wireless router Check if the WAN LED on the wireless router is on If the LED is off switch Ethernet cables and try agai...

Page 45: ...oxy server If the DSL light blinks continuously or stays off Internet access is not possible the Router is unable to establish a connection with the ADSL network Ensure that all your cables are properly connected Disconnect the power cord from the ADSL VDSL or cable modem wait a few minutes then reconnect the cord If the ADSL VDSL light continues to blink or stays OFF contact your Internet service...

Page 46: ...ing Saving Uploading settings of this user manual The following are the factory default settings Restoring the firmware via the Rescue mode If the firmware upgrade fails do the Rescue mode process Please follow these steps 1 Ensure that your computer has a static IP address such as 192 168 1 xx xx can be any number between 2 and 254 2 Turn off your DSL AC3100 Hold the Reset button then power on yo...

Page 47: ...ownload the latest firmware file from the ASUS Support site at https www asus com support 5 Click Update Software The process takes about two minutes to complete 6 After the process is completed the login page appears If it does not appear enter http 192 168 1 1 on your web browser 3100 ...

Page 48: ...roblem or difficulty in using your device contact the service center Frequently Asked Questions FAQs 1 Will the registered information be lost or registered by others If you have not updated the registered information in 90 days the system automatically deletes the registered information and the domain name may be registered by others 2 I did not register the ASUS DDNS for the router I bought six ...

Page 49: ...one domain name for one router You can use port mapping to implement both services and make them available from outside your local network 5 After restarting the router why is it that I see a different WAN IP address in MS DOS and in the router configuration page This is normal The interval time between the ISP DNS server and ASUS DDNS results in different WAN IPs in MS DOS and in the router confi...

Page 50: ...striction of Chemicals regulatory framework we published the chemical substances in our products at ASUS REACH website at http csr asus com english index aspx Federal Communications Commission Statement This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions This device may not cause harmful interference This device must accept any interference recei...

Page 51: ...mful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the...

Page 52: ...mpatibility according to EN 301 489 1 and EN 301 489 17 has been conducted These are considered relevant and sufficient Effective use of the radio spectrum Article 3 2 Testing for radio test suites according to EN 300 328 2 has been conducted These are considered relevant and sufficient CE MarkWarning This is a Class B product in a domestic environment this product may cause radio interference in ...

Page 53: ...o Equipment List can be found at the following web address http www ic gc ca app sitt reltel srch nwRdSrch do lang eng Additional Canadian information on RF exposure also can be found at the following web http www ic gc ca eic site smt gst nsf eng sf08792 html Canada avis d Industry Canada IC Cet appareil numérique de la classe B est conforme aux normes ICES 003 et RSS 210 du Canada Son utilisatio...

Page 54: ...D NO 10 AYAZAGA ISTANBUL CIZGI Elektronik San Tic Ltd Sti Tel 90 212 3567070 Address CEMAL SURURI CD HALIM MERIC IS MERKEZI No 15 C D 5 6 34394 MECIDIYEKOY ISTANBUL KOYUNCU ELEKTRONiK BiLGi iSLEM SiST SAN VE DISTIC A S Tel 90 216 5288888 Address EMEK MAH ORDU CAD NO 18 SARIGAZi SANCAKTEPE ISTANBUL AEEE Yönetmeliğine Uygundur ...

Page 55: ...ing it is not allowed Preamble The licenses for most software are designed to take away your freedom to share and change it By contrast the GNU General Public License is intended to guarantee your freedom to share and change free software to make sure the software is free for all its users This General Public License applies to most of the Free Software Foundation s software and to any other progr...

Page 56: ...er you this license which gives you legal permission to copy distribute and or modify the software Also for each author s protection and ours we want to make certain that everyone understands that there is no warranty for this free software If the software is modified by someone else and passed on we want its recipients to know that what they have is not the original so that any problems introduce...

Page 57: ...nd the output from the Program is covered only if its contents constitute a work based on the Program independent of having been made by running the Program Whether that is true depends on what the Program does 1 You may copy and distribute verbatim copies of the Program s source code as you receive it in any medium provided that you conspicuously and appropriately publish on each copy an appropri...

Page 58: ... Exception if the Program itself is interactive but does not normally print such an announcement your work based on the Program is not required to print an announcement These requirements apply to the modified work as a whole If identifiable sections of that work are not derived from the Program and can be reasonably considered independent and separate works in themselves then this License and its...

Page 59: ...esponding source code to be distributed under the terms of Sections 1 and 2 above on a medium customarily used for software interchange or c Accompany it with the information you received as to the offer to distribute corresponding source code This alternative is allowed only for noncommercial distribution and only if you received the program in object code or executable form with such an offer in...

Page 60: ...rivative works These actions are prohibited by law if you do not accept this License Therefore by modifying or distributing the Program or any work based on the Program you indicate your acceptance of this License to do so and all its terms and conditions for copying distributing or modifying the Program or works based on it 6 Each time you redistribute the Program or any work based on the Program...

Page 61: ...ces Many people have made generous contributions to the wide range of software distributed through that system in reliance on consistent application of that system it is up to the author donor to decide if he or she is willing to distribute software through any other system and a licensee cannot impose that choice This section is intended to make thoroughly clear what is believed to be a consequen...

Page 62: ...re Foundation write to the Free Software Foundation we sometimes make exceptions for this Our decision will be guided by the two goals of preserving the free status of all derivatives of our free software and of promoting the sharing and reuse of software generally NO WARRANTY 11 BECAUSE THE PROGRAM IS LICENSED FREE OF CHARGE THERE IS NO WARRANTY FOR THE PROGRAM TO THE EXTENT PERMITTED BY APPLICAB...

Page 63: ...INCLUDING ANY GENERAL SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OR INABILITY TO USE THE PROGRAM INCLUDING BUT NOT LIMITED TO LOSS OF DATA OR DATA BEING RENDERED INACCURATE OR LOSSES SUSTAINED BYYOU OR THIRD PARTIES OR A FAILURE OF THE PROGRAM TO OPERATE WITH ANY OTHER PROGRAMS EVEN IF SUCH HOLDER OR OTHER PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES END OF TER...

Page 64: ...00 17 00 Mon Fri Norway 0047 2316 2682 09 00 18 00 Mon Fri Sweden 0046 858769407 09 00 18 00 Mon Fri Finland 00358 969379690 10 00 19 00 Mon Fri Denmark 0045 38322943 09 00 18 00 Mon Fri Poland 0048 225718040 08 30 17 30 Mon Fri Spain 0034 902889688 09 00 18 00 Mon Fri Portugal 00351 707500310 09 00 18 00 Mon Fri Slovak Republic 00421 232162621 08 00 17 00 Mon Fri Czech Republic 00420 596766888 08...

Page 65: ... 0065 64157917 11 00 19 00 Mon Fri 0065 67203835 11 00 19 00 Mon Fri Repair Status Only 11 00 13 00 Sat Malaysia 1300 88 3495 9 00 18 00 Mon Fri Philippine 1800 18550163 09 00 18 00 Mon Fri India 1800 2090365 09 00 18 00 Mon Sat India WL NW 09 00 21 00 Mon Sun Indonesia 0062 2129495000 09 30 17 00 Mon Fri 500128 Local Only 9 30 12 00 Sat Vietnam 1900 555581 08 00 12 00 13 30 17 30 Mon Sat Hong Kon...

Page 66: ...598555 08 30 17 30 Sun Thu Balkan Countries Romania 0040 213301786 09 00 18 30 Mon Fri Bosnia Herzegovina 00387 33773163 09 00 17 00 Mon Fri Bulgaria 00359 70014411 09 30 18 30 Mon Fri 00359 29889170 09 30 18 00 Mon Fri Croatia 00385 16401111 09 00 17 00 Mon Fri Montenegro 00382 20608251 09 00 17 00 Mon Fri Serbia 00381 112070677 09 00 17 00 Mon Fri Slovenia 00368 59045400 08 00 16 00 Mon Fri 0036...

Page 67: ...94539 USA Telephone 15107393777 Fax 15106084555 Website usa asus com Online support https www asus com support ASUS COMPUTER GmbH Germany and Austria Address Harkort Str 21 23 D 40880 Ratingen Germany Support Fax 49 2102 959931 Website asus com de Online contact eu rma asus com sales Technical Support Telephone Component 49 2102 5789555 Telephone Germany System Notebook Eee LCD 49 2102 5789557 Tel...

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