Asus D320SF User Manual Download

Page: 51 / 80

Power

Problem

Possible Cause

Action

No power
(The power
indicator is off)

Incorrect power voltage

• Set your computer’s power voltage

switch to your area’s power
requirements.

• Adjust the voltage settings. Ensure that

the power cord is unplugged from the
power outlet.

Your computer is not turned
on.

Press the power key on the front panel to
ensure that your computer is turned on.

Your computer’s power cord
is not properly connected.

• Ensure that the power cord is properly

connected.

• Use other compatible power cord.

PSU (Power supply unit)
problems

Contact the ASUS Service Center about
installing another PSU on your computer.

ASUS Desktop PC

ENGLISH

Summary of Contents for D320SF

Page 1: ...ASUS Desktop PC D320SF User Guide ...

Page 2: ...TICULAR PURPOSE IN NO EVENT SHALL ASUS ITS DIRECTORS OFFICERS EMPLOYEES OR AGENTS BE LIABLE FOR ANY INDIRECT SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES INCLUDING DAMAGES FOR LOSS OF PROFITS LOSS OF BUSINESS LOSS OF USE OR DATA INTERRUPTION OF BUSINESS AND THE LIKE EVEN IF ASUS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES ARISING FROM ANY DEFECT OR ERROR IN THIS MANUAL OR PRODUCT SPECIFICAT...

Page 3: ...age device 19 Connecting microphone and speakers 20 Changing to the external audio output 23 Connecting multiple external displays 24 Chapter 3 Using your computer Proper posture when using your Desktop PC 25 Using the memory card reader 26 Using the optical drive on selected models only 27 Configuring the USB ports using the BIOS 28 Configuring the HDD security setting using the BIOS 29 Chapter 4...

Page 4: ...e first time 62 Using Windows 7 desktop 63 Managing your files and folders 65 Restoring your system settings 67 Protecting your computer 68 Getting Windows Help and Support 69 Recovering your system 70 Chapter 2 UsingWindows 10 Starting for the first time 73 Using the Windows 10 UI 74 Keyboard shortcuts 78 ASUS contact information ASUS contact information 80 ...

Page 5: ...interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with manufacturer s instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or te...

Page 6: ...emptes de licence d Industrie Canada Le fonctionnement est soumis aux deux conditions suivantes 1 cet appareil ne doit pas provoquer d interférences et 2 cet appareil doit accepter toute interférence y compris celles susceptibles de provoquer un fonctionnement non souhaité de l appareil Canadian Department of Communications Statement This digital apparatus does not exceed the Class B limits for ra...

Page 7: ...ow the FCC radio frequency exposure limits Nevertheless it is advised to use the wireless equipment in such a manner that the potential for human contact during normal operation is minimized FCC BluetoothWireless Compliance The antenna used with this transmitter must not be colocated or operated in conjunction with any other antenna or transmitter subject to the conditions of the FCC Grant Bluetoo...

Page 8: ...r cable from the electrical outlet before relocating the system Seek professional assistance before using an adapter or extension cord These devices could interrupt the grounding circuit Ensure that your power supply is set to the correct voltage in your area If you are not sure about the voltage of the electrical outlet you are using contact your local power company If the power supply is broken ...

Page 9: ...ips and additional information to help you complete a task IMPORTANT Instructions that you MUST follow to complete a task Where to find more information Refer to the following sources for additional information and for product and software updates ASUS websites The ASUS website provides updated information on ASUS hardware and software products Refer to the ASUS website www asus com ASUS LocalTech...

Page 10: ...e are for reference only Actual product specifications may vary with different models ASUS Desktop PC Keyboard x1 Mouse x1 Power cord x1 Support DVD x1 Recovery DVD x1 Optional Installation Guide Nero burning software DVD x1 Optional Installation Guide x1 Warranty card x1 ASUS mouse pad x 1 Optional Power adapter x1 ...

Page 11: ...tilities All these values are encapsulated in a stunningly futuristic and stylish system casing Read the ASUS Warranty Card before setting up your ASUS Desktop PC Getting to know your computer Illustrations are for reference only The ports and their locations and the chassis color vary with different models ASUS Desktop PC 11 Chapter 1 Getting started ...

Page 12: ...ch as a mouse printer scanner camera PDA and others DO NOT connect a keyboard mouse to any USB 3 0 port when installing a Windows operating system Due to USB 3 0 controller limitations USB 3 0 devices can only be used under a Windows OS environment and after the USB 3 0 driver installation USB 3 0 devices can only be used for data storage We strongly recommend that you connect USB 3 0 devices to U...

Page 13: ...ot Rear panel Expansion slot brackets Remove the expansion slot bracket when installing an expansion card Line In port light blue This port connects to a tape CD DVD player or other audio sources Line Out port lime This port connects a headphone or a speaker In 4 1 channel 5 1 channel and 7 1 channel configurations the function of this port becomes Front Speaker Out Microphone port pink This port ...

Page 14: ...port is for a High Definition Multimedia Interface HDMI connector and is HDCP compliant allowing playback of HD DVD Blu ray and other protected content VGA port This port is for VGA compatible devices such as a VGA monitor DC power connector Insert the power adapter into this port Output 19Vdc 4 74A or 19Vdc 6 32A Refer to the audio configuration table below for the function of the audio ports in ...

Page 15: ...he onboard display output ports 1 Connect a VGA monitor to the VGA port or a HDMI monitor to the HDMI port on the rear panel of your computer 2 Plug the monitor to a power source If your computer comes with an ASUS Graphics Card the graphics card is set as the primary display device in the BIOS Hence connect your monitor to a display output port on the graphics card To connect multiple external mo...

Page 16: ...ard and a USB mouse to the USB ports on the rear panel of your computer Connecting the power cord Connect one end of the power cord to the power connector on the rear panel of your computer and the other end to a power source 16 Chapter 1 Getting started ENGLISH ...

Page 17: ...section describes how to turn on your computer after setting up your computer Turning your computer ON To turn your computer ON 1 Turn your monitor ON 2 Press the power button on your computer Power button ASUS Desktop PC 17 ENGLISH ...

Page 18: ...18 Chapter 1 Getting started ENGLISH ...

Page 19: ... Refer to the Configuring the USB ports using the BIOS section in Chapter 3 of this user manual for details Front panel Rear panel Removing a USB storage device Windows 7 To remove a USB storage device onWindows 7 1 Click from the Windows notification area on your computer then click Eject USB2 0 FlashDisk or Eject USB3 0 FlashDisk if you are using the USB3 0 flash drive or USB3 0 compatible devic...

Page 20: ...io device output For details refer to the section Changing to the external audio output When you disconnect the audio device you need to manually change the audio output to the internal speaker from the Control Panel Connecting Headphone and Mic Windows 10 To remove a USB storage device onWindows 10 1 Click then click from the Windows taskbar on your computer then click Eject 2 When the Safe to Re...

Page 21: ...Connecting 2 1 channel Speakers LINE OUT Connecting 4 1 channel Speakers LINE OUT ASUS Desktop PC 21 ENGLISH ...

Page 22: ...Connecting 7 1 channel Speakers Connecting 5 1 channel Speakers LINE OUT LINE OUT 22 Chapter 2 Connecting devices to your computer ENGLISH ...

Page 23: ...l audio device such as earphone or speaker to the rear Line Out port The Audio Manager screen automatically pops up For the location of the rear Line Out port refer to the section Getting to know your computer 2 Tick Front Speaker Out then click OK 3 Tick Line In then click OK The audio output will now be from the external audio device The Audio Manager screenshots above are for reference only ASU...

Page 24: ...multiple displays 1 Turn off your computer 2 Connect the two monitors to your computer and connect the power cords to the monitors Refer to Setting up your computer section in Chapter 1 for details on how to connect a monitor to your computer 3 Turn on your computer 4 From the Start menu click Settings System Display 5 Configure the settings for your displays For some graphic cards only the monito...

Page 25: ...chair to make sure that your knees are slightly higher than your hips to relax the backs of your thighs If necessary use a footrest to raise the level of your knees Adjust the back of your chair so that the base of your spine is firmly supported and angled slightly backward Sit upright with your knees elbows and hips at an approximately 90º angle when you are at the PC Place the monitor directly i...

Page 26: ...ws 7 if AutoPlay is NOT enabled in your computer click Windows 7 Start button on the taskbar click Computer and then double click the memory card icon to access the data on it On Windows 10 if AutoPlay is NOT enabled in your computer click File Explorer from the Start menu and then double click the memory card icon to access the data on it Each card slot has its own drive icon which is displayed o...

Page 27: ...NOT enabled in your computer to access the data on an optical disc On Windows 7 click the Start Computer and double click the CD DVD drive icon On Windows 10 click File Explorer from the Start menu then double click the CD DVD drive icon Removing an optical disc To remove an optical disc 1 While the system is on do either of the following to eject the tray Press the eject button below the drive ba...

Page 28: ...s Delete to enter the BIOS Setup at startup 2 From the BIOS Setup screen click Advanced USB Configuration USB Single Port Control 3 Select the USB port that you want to enable or disable 4 Press Enter to enable or disable the selected USB port 5 Click Exit and select Save Changes Reset to save the changes made Refer to Chapter 1 for the location of the USB ports 28 Chapter 3 Using your computer EN...

Page 29: ...d 6 Click Exit and select Save Changes Reset to save the changes made Take note of this password which you would need to access the HDD To change the password for your HDD from the BIOS Setup 1 Follow steps 1 and 2 of the previous section to open the HDD Password screen 2 Select the Set User Password item and press Enter 3 From the Enter Current Password box key in the current password then press ...

Page 30: ...30 Chapter 3 Using your computer ENGLISH ...

Page 31: ...em To connect via a DSL cable modem 1 Set up your DSL cable modem Refer to the documentation that came with your DSL cable modem 2 Connect one end of an RJ 45 cable to the LAN RJ 45 port on the rear panel of your computer and the other end to a DSL cable modem Modem RJ 45 cable ASUS Desktop PC 31 ENGLISH Chapter 4 Connecting to the Internet ...

Page 32: ...LAN 2 Turn on your computer 3 Configure the necessary Internet connection settings Contact your network administrator for details or assistance in setting up your Internet connection For more details refer to the sections Configuring a dynamic IP PPPoE network connection or Configuring a static IP network connection LAN RJ 45 cable 32 Chapter 4 Connecting to the Internet ENGLISH ...

Page 33: ...er Windows 10 Do either of these two ways From the taskbar right click then click Open Network and Sharing Center From the Start menu click Settings Network Internet Ethernet Network and Sharing Center 2 From the Open Network and Sharing Center screen click Change Adapter settings 3 Right click on your LAN and select Properties 4 Click Internet ProtocolVersion 4 TCP IPv4 and click Properties ASUS ...

Page 34: ... OK Continue to the next steps if you are using PPPoE connection 8 Select Connect to the Internet and click Next 7 Return to the Network and Sharing Center and then click Set up a new connection or network 34 Chapter 4 Connecting to the Internet ENGLISH ...

Page 35: ... connection To configure a static IP network connection 1 Repeat steps 1 to 4 of the previous section 2 Click Use the following IP address 3 Enter the IP address Subnet mask and Gateway from your service provider 4 If needed enter the preferred DNS Server address and alternative address 5 When done click OK ASUS Desktop PC 35 ENGLISH ...

Page 36: ...36 Chapter 4 Connecting to the Internet ENGLISH ...

Page 37: ... your ASUS support DVD into your optical drive 2 On the support CD window click Utilities ASUS Business Manager 3 On the ASUS Manager setup screen select the applications you want to install 4 Click Install 5 The system will prompt you to reboot your system once installation is complete ASUS Desktop PC 37 ENGLISH Chapter 5 Using ASUS Business Manager ...

Page 38: ...Menu by clicking Start ASUS ASUS Manager IconView and ListView ASUS Manager has an Icon View and List View Click the ListView icon to display a list of tools available for your system IconView ListView ListView 38 Chapter 5 Using ASUS Business Manager ENGLISH ...

Page 39: ...screen displays hardware and software details about your computer Update Click Update on the main ASUS Manager screen to download and install hardware drivers the latest BIOS and updated ASUS applications ASUS Desktop PC 39 ENGLISH ...

Page 40: ...C Cleanup provides options to remove temporary and unnecessary files from your computer to free up hard drive space ASUS Secure Delete ASUS Secure Delete keeps your files secure by making deleted files completely irrecoverable using a simple drag and drop interface 40 Chapter 5 Using ASUS Business Manager ENGLISH ...

Page 41: ... then click Right click the file then select ASUS Secure Delete To use ASUS Secure Delete 3 Tick Delete the files listed in the recycle bin if you want to permanently delete all the files in the recycle bin 4 Click Clear and then click OK on the confirmation message to permanently delete all the files listed in the deletion box and the recycle bin if selected in step 3 ASUS Desktop PC 41 ENGLISH ...

Page 42: ...enance tasks such as system restoration adjusting startup settings and repairing Windows with a recovery disk USB Lock The USB Lock feature secures your USB ports card reader and optical drive from unwanted access by setting up a password 42 Chapter 5 Using ASUS Business Manager ENGLISH ...

Page 43: ...ger you can specity time settings for system hibernation sleep display and hard drive activity Tool Click Tool on the main ASUS Manager screen to access the Support screen Ai Booting or MyLogo Support Support lists links to ASUS support web sites and contact information ASUS Desktop PC 43 ENGLISH ...

Page 44: ...Select a device and click the left right buttons to modify the boot sequence MyLogo ASUS MyLogo allows you to customize the boot logo The boot logo is the image that appears on screen during the Power On Self Tests POST 44 Chapter 5 Using ASUS Business Manager ENGLISH ...

Page 45: ...IOS boot logo only Before selecting the first option download the BIOS file to your computer using ASUS Update 2 Click Browse to locate the picture file that you want to use as the boot logo and the downloaded BIOS if required and then click Run 3 Follow the onscreen instructions to complete the process ASUS Desktop PC 45 ENGLISH ...

Page 46: ...46 Chapter 5 Using ASUS Business Manager ENGLISH ...

Page 47: ...r 2 Do the following based on the operating system OnWindows 7 a Click Applications tab b Select the program that is not responding then click EndTask OnWindows 10 Under Task Manager in the Processes tab select the program that is not responding then click EndTask If the keyboard is not responding Press and hold the Power button on the top of your chassis until the computer shuts down Then press t...

Page 48: ...or is plugged to a power source properly Refer to the documentation that came with your monitor for more troubleshooting information When using multiple monitors only one monitor has display Ensure that the both monitors are powered on During POST only the monitor connected to the VGA port has display The dual display function works only under Windows When a graphics card is installed on your comp...

Page 49: ...g Only the drive whereWindows is installed Just remove my files and click Reset By default your personal files apps and settings are stored in the system volume eg C ensure to move them to a data volume eg D or E before resetting your system The picture on the HDTV is distorted It is caused by the different resolutions of your monitor and your HDTV Adjust the screen resolution to fit your HDTV To ...

Page 50: ...n click If it is not muted click and drag the slider to adjust the volume Connect your speakers to another computer to test if the speakers are working properly The DVD drive cannot read a disc Check if the disc is placed with the label side facing up Check if the disc is centered in the tray especially for the discs with non standard size or shape Check if the disc is scratched or damaged The DVD...

Page 51: ... cord is unplugged from the power outlet Your computer is not turned on Press the power key on the front panel to ensure that your computer is turned on Your computer s power cord is not properly connected Ensure that the power cord is properly connected Use other compatible power cord PSU Power supply unit problems Contact the ASUS Service Center about installing another PSU on your computer ASUS...

Page 52: ...ecting to another monitor LAN Problem Possible Cause Action Cannot access the Internet The LAN cable is not connected Connect the LAN cable to your computer LAN cable problems Ensure the LAN LED is on If not try another LAN cable If it still does not work contact the ASUS service center Your computer is not properly connected to a router or hub Ensure that your computer is properly connected to a ...

Page 53: ...tem speed is too slow Too many programs are running Close some of the programs Computer virus attack Use an anti virus software to scan for viruses and repair your computer Reinstall the operating system The system often hangs or freezes Hard disk drive failure Send the damaged hard disk drive to ASUS Service Center for servicing Replace with a new hard disk drive Memory module problems Replace wi...

Page 54: ...d the latest BIOS versions Computer is too noisy when in use The CPU fan has been replaced Ensure that you are using a compatible or ASUS recommended CPU fan There is not enough air ventilation for the computer Ensure that your computer is working in an area with good air flow The system temperature is too high Update the BIOS If you know how to reinstall the motherboard try to clean the inner spa...

Page 56: ...56 ...

Page 57: ...ng installing via ODD and USB device 1 Ensure that you have the following ASUS Support DVD included with your Desktop PC package Windows 7 installation source copied to a formatted USB storage device with 8GB or more capacity Optical disk drive ODD 2 Connect the USB storage device containing the Windows 7 installer 3 Insert the ASUS support DVD into the ODD of your Desktop PC 4 Turn on your Deskto...

Page 58: ...ce with 8GB or more capacity Internal external Optical Disk Drive ODD Use your desktop or notebook PC for steps 2 to 4 Use your ASUS Desktop PC for steps 5 to 9 2 In your computer connect an external ODD and insert the Windows 7 installation DVD in it 3 Connect another external ODD to the same computer and insert the ASUS Support DVD in it From the support DVD launch ASUS EZ Installer 4 Select any...

Page 59: ...dows 7 OS disk to USB storage device a Select Windows 7 OS disk to USB storage device then click Next b Check I agree and then click Next c Select the source of the Windows 7 installation disk then click Next ...

Page 60: ...splayed Click Yes to clear the contents on the USB storage device and create a bootable USB device The USB storage device will be formatted so ensure that you have backed up your data from it f Once completed click OK to finish Windows 7 OS disk to ISO file a Select Windows 7 OS disk to ISO file then click Next ...

Page 61: ...61 b Check I agree and then click Next c Select the source of the Windows 7 installation disk then click Next d Select the folder to save the modified Windows 7 installation ISO file and click Next ...

Page 62: ...To start for the first time 1 Turn your computer on Wait for a few minutes until the Set UpWindows screen appears 2 From dropdown list select your language then click Next 3 From the dropdown lists select your Country or region Time and currency and Keyboard layout then click Next 4 Key in uniques names for the user name and computer name then click Next 5 Key in the necessary information to set u...

Page 63: ...er Using the Getting Started item The Getting Started item on the Start menu contains information about some basic tasks such as personalizing Windows adding new users and transferring files to help you to familiarize yourself with using Windows 7 To use the Getting Started item 1 From the Windows taskbar click the Start icon to launch the Start menu 2 Select Getting Started The list of available ...

Page 64: ...then select Unpin from this list Pinning programs on the Start menu or taskbar To pin programs on the Start menu or taskbar 1 From the Windows taskbar click the Start icon to launch the Start menu 2 Right click the item that you want to pin on the Start menu or taskbar 3 Select Pin toTaskbar or Pin to Start menu You may also right click on the icon of a running program on the taskbar then select P...

Page 65: ...n it For more details refer to the section UsingWindows Action Center in this chapter Customizing icons and notifications You may choose to display or hide the icons and notifications on the taskbar or on the notification area To customize icons and notifications 1 From the notification area click on the arrow icon 2 Click Customize 3 From the dropdown list select the behaviors for the icons or it...

Page 66: ...lider to select how you want to view the file folder You may also right click anywhere on the View pane click View and select the view type that you want Arranging your files To arrange your files 1 Launch Windows Explorer 2 From the Arrange by field click to display the dropdown list 3 Select your preferred arrangement type Sorting your files To sort your files 1 Launch Windows Explorer 2 Right c...

Page 67: ...e as your backup mode If you select LetWindows choose Windows will not back up your programs FAT formatted files Recycle Bin files or temporary files that are 1GB or more 5 Follow the onscreen instructions to finish the process Restoring your system settings The Windows System Restore feature creates a restore point where the computer s system settings are stored at certain time and date It allows...

Page 68: ...he task that you want to do UsingWindows Update Windows Update allows you to check and install the latest updates to enhance the security and performance of your computer LaunchingWindows Update To launchWindows Update 1 From the Windows taskbar click the Start icon to launch the Start menu 2 Select All Programs Windows Update 3 From the Windows Update screen click the task that you want to do Set...

Page 69: ...from virus It is purchased separately You have a 30 day trial period after activating it To activateTrend Micro Internet Security 1 Run the Trend Micro Internet Security application 2 Carefully read the license terms Click Agree Activate 3 Input your e mail address and select your location Click Next 4 Click Finish to complete the activation GettingWindows Help and Support Windows Help and Support...

Page 70: ...your Desktop PC to an authorized ASUS service center if you have problems with the recovery process Using the system recovery partition 1 Press F9 during bootup 2 Highlight Windows Setup EMS Enabled and press Enter 3 From the Recover system to a partition screen click Next 4 Follow the onscreen instructions to complete the recovery process Visit the ASUS website at www asus com for updated drivers...

Page 71: ... important data before the system recovery 5 Follow the onscreen instructions to complete the recovery process DO NOT remove the Recovery disc unless instructed to do so during the recovery process or else your partitions will be unusable Visit the ASUS website at www asus com for updated drivers and utilities ...

Page 72: ...72 ...

Page 73: ... the power button on your Desktop PC Wait for a few minutes until the setup screen appears 2 From the setup screen pick your region and language that you want to use on your desktop PC 3 Carefully read the License Terms then tap I Accept 4 Follow the onscreen instructions to configure the following basic items Personalize Get online Settings Your account 5 Wait until Windows 10 finishes installing...

Page 74: ...apps people or websites You can launch the Start menu in two ways Click the Start button from the lower left corner of the taskbar Press the Windows Start key on your keyboard Pinning apps to the Start screen or taskbar To pin an app to the Start screen or taskbar 1 From the Start menu click All apps then select the app that you want to pin 2 Click Pin to Start or Pin to taskbar to pin your select...

Page 75: ...access Some apps require signing in to your Microsoft account before they are fully launched Click to restore the Start screen Moving apps on the Start screen You can move apps from the Start screen simply through dragging and dropping the app to your preferred location Unpinning apps from the Start screen To unpin an app from the Start screen right click on the app to activate its settings bar th...

Page 76: ...rt screen or taskbar right click the app you want to unpin 2 Click Unpin from Start or Unpin this program from taskbar to remove the app from the Start screen or taskbar Using theTaskView When you have several running apps you can click from the taskbar to display all your running apps and click on an app or item to launch it If task view is disabled click ShowTaskView button to display the task v...

Page 77: ...p PC s mouse or keyboard to activate Snap onscreen Using your mouse a Launch an app then drag and release on a screen corner to snap it in place b Snap another app to your preferred location on the screen Using your keyboard a Launch an app press and the arrow keys to select the direction where you want to snap the app in place b Snap another app using and the arrow keys ...

Page 78: ...unning app D Launches the desktop E Launches File Explorer F or W Activates the File search function H Launches Share I Launches Settings K Launches Media Connect L Activates the Lock screen M Hides all currently active screens to the taskbar P Your desktop PC is mirrored to your secondary monitor Q Launches Cortana R Launches the Run window U Launches Ease of Access Center X Launches a menu box o...

Page 79: ...allingWindows 10 Restoring your PC to its original factory settings can be done using the Remove everything and reinstall options in PC Settings Refer to the steps below to use this option Back up all your data before using this option This process may take a while to complete 1 From the Start menu click Settings Update security Recovery 2 Scroll down to view the Remove everything and reinstallWin...

Page 80: ...A Telephone 1 510 739 3777 Fax 1 510 608 4555 Web site usa asus com Technical Support Telephone 1 812 282 2787 Support fax 1 812 284 0883 Online support support asus com ASUS COMPUTER GmbH Germany and Austria Address Harkort Str 21 23 D 40880 Ratingen Germany Fax 49 2102 959931 Web site asus com de Online contact eu rma asus com sales Technical Support Telephone Component 49 2102 5789555 Telephone...

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Asus D320SF, User Manual

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