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ASUS All-in-One PC

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REACH

Complying with the REACH (Registration, Evaluation, Authorization, 

and Restriction of Chemicals) regulatory framework, we publish the 

chemical substances in our products at ASUS REACH website at http://

csr.asus.com/english/REACH.htm. 

Global Environmental Regulation Compliance 

and Declaration

ASUS follows the green design concept to design and manufacture 

our products, and makes sure that each stage of the product life cycle 

of ASUS product is in line with global environmental regulations. In 

addition, ASUS disclose the relevant information based on regulation 

requirements.

Please refer to http://csr.asus.com/english/Compliance.htm for 

information disclosure based on regulation requirements ASUS is 

complied with:

Japan JIS-C-0950 Material Declarations

EU REACH SVHC

Korea RoHS

ASUS Recycling/Takeback Services

ASUS recycling and takeback programs come from our commitment 

to the highest standards for protecting our environment. We believe 

in providing solutions for you to be able to responsibly recycle our 

products, batteries, other components as well as the packaging 

materials. Please go to http://csr.asus.com/english/Takeback.htm for 

detailed recycling information in different regions.

Summary of Contents for A4320 Series

Page 1: ...A4320 A6420 Series User Guide ...

Page 2: ...BE CONSTRUED AS A COMMITMENT BY ASUS ASUS ASSUMES NO RESPONSIBILITY OR LIABILITY FOR ANY ERRORS OR INACCURACIES THAT MAY APPEAR IN THIS MANUAL INCLUDING THE PRODUCTS AND SOFTWARE DESCRIBED IN IT Copyright 2015 ASUSTeK COMPUTER INC All Rights Reserved LIMITATION OF LIABILITY Circumstances may arise where because of a default on ASUS part or other liability you are entitled to recover damages from A...

Page 3: ...Hardware Setup Getting to know your ASUS All in One PC 13 Front view 13 Side views 16 Left side view 16 Right side view 16 Rear view 18 Chapter 2 Using your ASUS All in One PC Placing on the desktop 21 Setting up your ASUS All in One PC 22 Connecting the wired keyboard and mouse 22 Connecting the wireless keyboard and mouse optional 23 Powering on the system 24 Using the touch screen 26 Using touc...

Page 4: ...Center 41 Other keyboard shortcuts 42 Connecting to wireless networks 44 Wi Fi 44 Bluetooth 45 Connecting to wired networks 46 Configuring a dynamic IP PPPoE network connection 46 Configuring a static IP network connection 47 Turning your ASUS All in One PC off 48 Putting your ASUS All in One PC to sleep 49 Chapter 4 Recovering your system Performing a recovery option 52 Chapter 5 Upgrading your A...

Page 5: ...osition aux frequences radio RF 66 Declaration of Conformity R TTE directive 1999 5 EC 67 Wireless Operation Channel for Different Domains 67 France Restricted Wireless Frequency Bands 68 IC 69 CE Mark Warning 70 CE marking for devices without wireless LAN Bluetooth 70 CE marking for devices with wireless LAN Bluetooth 70 REACH 72 Global Environmental Regulation Compliance and Declaration 72 ASUS ...

Page 6: ...is chapter provides you with information on using your ASUS All in One PC Chapter 3 Working with Windows 10 This chapter provides an overview of using Windows 10 in your ASUS All in One PC Chapter 4 Recovering your system This chapter provides recovery options for your ASUS All in One PC Chapter 5 Upgrading your ASUS All in One PC This chapter guides you through the process of replacing and upgrad...

Page 7: ...omplete a task NOTE This message contains additional information and tips that can help complete tasks WARNING This message contains important information that must be followed to keep you safe while performing tasks and prevent damage to your device s data and components Typography Bold This indicates a menu or an item that must be selected Italic This indicates sections that you can refer to in ...

Page 8: ...ware screen images may vary with territories Visit the ASUS website at www asus com for the latest information Icons The icons below indicate the devices you can use for completing a series of tasks or procedures on your ASUS All in One PC Use the touch screen panel optional Use the wireless mouse optional Use the wireless keyboard ...

Page 9: ... not block or cover these openings Ensure that you leave plenty of space around the system for ventilation Never insert objects of any kind into the ventilation openings Use this product in environments with ambient temperatures between 0 C and 40 C If you use an extension cord ensure that the total ampere rating of the devices plugged into the extension cord does not exceed its ampere rating Care...

Page 10: ... gently wipe the surface of the screen Do not spray the cleaner directly on the screen Do not use an abrasive cleaner or a coarse cloth when cleaning the screen If you encounter the following technical problems with the product unplug the power cord and contact a qualified service technician or your retailer The power cord or plug is damaged Liquid has been spilled into the system The system does ...

Page 11: ... or permanent damage to hearing Increasing the volume and equalizer beyond default levels increases the output voltage and sound pressure produced by the earphones or headphones DC Fan Warning Please note that the DC fan is a moving part and can cause harm when used improperly Keep away from the fan when using the product ...

Page 12: ... missing contact your retailer The keyboard mouse and power supply illustrations are for reference only Actual product specifications may vary with territories ASUS All in One PC AC adapter Power cord Warranty card Keyboard optional Mouse optional KBM USB receiver dongle optional ...

Page 13: ...ASUS All in One PC 13 Getting to know your ASUS All in One PC Chapter 1 Hardware Setup Front view ...

Page 14: ...ates that the built in webcam is enabled LCD Display Touch enabled function on selected models The LCD display panel provides excellent viewing features for photos videos and other multimedia files On selected models ten point touch is supported You can operate your ASUS All in One PC using touch gestures Brightness down button Press this button to decrease the brightness of your ASUS All in One P...

Page 15: ... One PC to sleep or hibernate mode and wake it up from sleep or hibernate mode In the event that your ASUS All in One PC becomes unresponsive press and hold the power button for about four 4 seconds until your ASUS All in One PC shuts down Drive activity indicator This indicator lights up when your ASUS All in One PC is accessing the internal storage drives ...

Page 16: ...models The built in NFC enables one touch pairing between your ASUS All in One PC and NFC enabled device 6 in 1 card reader This ASUS All in One PC has a built in memory card reader slot that supports MMC SD SDHC SDXC MS and MS PRO cards USB 3 0 ports These Universal Serial Bus 3 0 USB 3 0 ports connect to USB 3 0 devices such as a mouse printer scanner camera and others ...

Page 17: ... microphone jack is designed to connect to a microphone used for video conferencing voice narrations or simple audio recordings Optical disc drive Your ASUS All in One PC s optical drive may support several disc formats such as CDs DVDs recordable discs or rewritable discs Smart Card Slot This ASUS All in One PC has a built in smart card reader that can conveniently read data from and write data t...

Page 18: ...input The bundled power adapter converts AC power to DC power for use with this jack Power supplied through this jack supplies power to the PC To prevent damage to the PC always use the bundled power adapter WARNING The power adapter may become warm or hot when in use Do not cover the adapter and keep it away from your body ...

Page 19: ...viewing on a larger external display HDMI output port This port allows you to connect your ASUS All in One PC to another HDMI compatible device for file sharing or extending your display monitor USB 3 0 ports These Universal Serial Bus 3 0 USB 3 0 ports connect to USB 3 0 devices such as a mouse printer scanner camera and others USB 2 0 ports These USB Universal Serial Bus ports are compatible wit...

Page 20: ...lse overheating may occur Kensington lock port The Kensington lock port allows you to secure your ASUS All in One PC using Kensington compatible security products Manual back cover lock The manual back cover lock is used to keep the back cover secured This lock should be manually moved to an unlocked position to remove the back cover Cable holder Use this cable holder to organize your cables behin...

Page 21: ...One PC Placing on the desktop Place your ASUS All in One PC on a flat surface such as a table or desk and pull the stand open until it snaps in place Then tilt the display panel to an angle of between 15 and 30 degrees from an upright position 15O 0O 30O 0O ...

Page 22: ...yboard and mouse Connect the keyboard and mouse to the USB ports on the rear panel You may also connect the keyboard and mouse to the USB port on the side panel if the keyboard and mouse cable is not long enough Setting up your ASUS All in One PC ...

Page 23: ...ecting the wireless keyboard and mouse optional 1 Install batteries into the wireless keyboard and mouse 3 You can begin using the wireless keyboard and mouse 2 Connect the wireless dongle for keyboard and mouse to the USB port ...

Page 24: ...tlet prior to connecting the DC plug to the system Doing so may damage the AC DC adapter A Connect the AC power cord to the AC DC adapter B Plug the AC power adapter into a 100V 240V power source C Connect the DC power connector into your ASUS All in One PC s power DC input D Press the power button ...

Page 25: ... to the ASUS All in One PC The keyboard mouse and power supply illustrations are for reference only Actual product specifications may vary with territories ASUS All in One PC does not support wake on WLAN For details on turning off your ASUS All in One PC refer to the Section Turning your ASUS All in One PC off in working with Windows 10 ...

Page 26: ...ures for photos videos and other multimedia files on your PC On selected models ten point touch is supported With the ten point touch features you can operate your ASUS All in One PC using gestures NOTE The illustration above is for reference only The appearance of your ASUS All in One PC may vary depending on the model ...

Page 27: ... depending on model The gestures allow you to launch programs and access the settings of your ASUS All in One PC The functions can be activated by using the hand gestures to your ASUS All in One PC s touch screen panel Left edge swipe Right edge swipe Swipe from the left edge of the screen to launch Task view Swipe from the right edge of the screen to launch Action Center ...

Page 28: ...pread apart your two fingers on the touch screen panel Bring together your two fingers on the touch screen panel Tap Double tap Press and hold Tap an app to select it Double tap an app to launch it Press and hold to open the right click menu ...

Page 29: ... 29 Finger slide Drag Slide your finger to scroll up and down and slide your finger to pan the screen left or right Drag to create a selection box around multiple items Drag and drop an item to move it to a new location ...

Page 30: ...ASUS All in One PC 30 ...

Page 31: ...creen appears 2 From the setup screen pick your region and a language to use on your ASUS All in One PC 3 Carefully read the License Terms Select I accept 4 Follow the onscreen instructions to configure the following basic items Personalize Get online Settings Your account 5 After configuring the basic items Windows 10 proceeds to install your apps and preferred settings Ensure that your ASUS All ...

Page 32: ...ws apps Adjust ASUS All in One PC settings Get help with the Windows operating system Turn off your ASUS All in One PC Log off from Windows or switch to a different user account Change account settings lock or sign out from your account Launch the Start menu Shut down restart or put your ASUS All in One PC to sleep Launch All apps Launch Taskview Launch an app from the taskbar Launch an app from t...

Page 33: ...rd Opening programs from the Start menu One of the most common uses of the Start menu is opening programs installed on your ASUS All in One PC Tap the program to launch it Position your mouse pointer over the program then click to launch it Use the arrow keys to browse through the programs Press to launch it NOTE Select All apps at the bottom of the left pane to display a full list of programs and...

Page 34: ... 34 Windows apps These are apps pinned on the right pane of the Start menu and displayed in tiled format for easy access NOTE Some Windows apps require signing in to your Microsoft account before they are fully launched ...

Page 35: ...osition your mouse pointer over the app then click to launch it Use the arrow keys to browse through the apps Press to launch an app Customizing Windows apps You can move resize unpin or pin apps to the taskbar from the Start menu using the following steps Moving apps Press and hold the app then drag and drop it to a new location Position your mouse pointer over the app then drag and drop the app ...

Page 36: ...en click Resize and select an app tile size Use the arrow keys to navigate to the app Press then select Resize and select an app tile size Unpinning apps Press and hold the app then tap the icon Position your mouse pointer over the app and right click it then click Unpin from Start Use the arrow keys to navigate to the app Press then select Unpin from Start ...

Page 37: ...you want to add to the Start menu and right click it then click Pin to Start From All apps press on the app that you want to add to the Start menu then select Pin to Start Pinning apps to the taskbar Press and hold the app then tap Pin to taskbar Position your mouse pointer over the app and right click it then click Pin to taskbar Use the arrow keys to navigate to the app Press then select Pin to ...

Page 38: ...programs using the task view feature you can also use task view to switch between desktops Launching task view Tap the icon on the taskbar or swipe form the left edge of the screen Position your mouse pointer over the icon on the taskbar and click it Press on your keyboard ...

Page 39: ...US All in One PC 39 Snap feature The Snap feature displays apps side by side allowing you to work or switch between apps Snap hotspots You can drag and drop apps to these hotspots to snap them into place ...

Page 40: ... your app and drop the app to the edge of the screen to snap 3 Launch another app and repeat the above steps to snap another app 1 Launch the app you wish to snap 2 Press and hold the key then use the arrow keys to snap the app 3 Launch another app and repeat the above steps to snap another app ...

Page 41: ...a single place where you can interact with them It also has a really useful Quick Actions section at the bottom Launching Action Center Click the icon on the taskbar or swipe from the right edge of the screen Position your mouse pointer over the icon on the taskbar and click it Press on your keyboard ...

Page 42: ...o help you launch applications and navigate Windows 10 Launches the Start menu Launches Action Center Launches the desktop Launches the File Explorer Opens Search from the Start menu Opens the Share panel Launches Settings Launches Connect panel Activates the Lock screen Minimizes all currently active windows ...

Page 43: ...nches Search Launches Project panel Opens the Run window Opens Ease of Access Center Opens the context menu of the Start button Launches the magnifier icon and zooms in your screen Zooms out your screen Opens Narrator Settings ...

Page 44: ... connection Connecting Wi Fi Connect your ASUS All in One PC to a Wi Fi network by using the following steps or 1 Select the icon from the taskbar 2 Select the icon to enable Wi Fi 3 Select an access point from the list of available Wi Fi connections 4 Select Connect to start the network connection NOTE You may be prompted to enter a security key to activate the Wi Fi connection ...

Page 45: ... same select Yes to successfully pair your ASUS All in One PC with the device NOTE For some bluetooth enabled devices you may be prompted to key in the passcode of your ASUS All in One PC Bluetooth Use Bluetooth to facilitate wireless data transfers with other Bluetooth enabled devices Pairing with other Bluetooth enabled devices You need to pair your ASUS All in One PC with other Bluetooth enable...

Page 46: ...efer to the following procedures IMPORTANT Ensure that a network cable is connected between your ASUS All in One PC s LAN port and a local area network before performing the following actions Configuring a dynamic IP PPPoE network connection or 1 Launch Settings 2 Select Network Internet 3 Select Ethernet Network and Sharing Center 4 Select your LAN then select Properties 5 Select Internet Protoco...

Page 47: ...2 Select on the taskbar then select the connection you just created 13 Type your user name and password then select Connect to start connecting to the Internet Configuring a static IP network connection or 1 Repeat steps 1 to 5 under Configuring a dynamic IP PPPoE network connection 2 Select Use the following IP address 3 Type the IP address Subnet mask and Default gateway from your service provid...

Page 48: ... or Launch the Start menu then select Shut down to do a normal shutdown From the log in screen select Shut down Press to launch Shut Down Windows Select Shut Down from the drop down list then select OK If your ASUS All in One PC is unresponsive press and hold the power button for at least four 4 seconds until your ASUS All in One PC turns off ...

Page 49: ... mode or Launch the Start menu then select Sleep to put your ASUS All in One PC to sleep From the log in screen select Sleep Press to launch Shut Down Windows Select Sleep from the drop down list then select OK NOTE You can also put your ASUS All in One PC to Sleep mode by pressing the power button once ...

Page 50: ...ASUS All in One PC 50 ...

Page 51: ...r names and passwords to avoid data loss Ensure that your ASUS All in One PC is plugged in to a power source before resetting your system Windows 10 allows you to do any of the following recovery options Keep my files This option allows you refresh your ASUS All in One PC without affecting personal files photos music videos documents Using this option you can restore your ASUS All in One PC to its...

Page 52: ...as Using a USB drive network connection or Windows recovery DVD to startup your ASUS All in One PC Using Troubleshoot to enable any of these advanced recovery options System Restore System Image Recovery Startup Repair Command Prompt UEFI Firmware Settings and Startup Settings Performing a recovery option Refer to the following steps if you want to access and use any of the available recovery opti...

Page 53: ...ASUS All in One PC 53 2 Under the Update and security option select Recovery then select the recovery option you would like to perform ...

Page 54: ...ASUS All in One PC 54 ...

Page 55: ...pherals any telephone or telecommunication lines and power connector such as external power supply battery pack etc IMPORTANT Visit an authorized service center or retailer for information on RAM module upgrades for your ASUS All in One PC Purchase RAM modules from authorized retailers of this ASUS All in One PC to ensure maximum compatibility and reliability NOTE The appearance of the RAM module ...

Page 56: ...osen the screw on the base plate and then detach the base plate from your ASUS All in One PC 2 Move the manual back cover lock to an unlocked position to remove the back cover 3 Pull out and completely remove the back cover from your ASUS All in One PC ...

Page 57: ...M module slot A then push it down until it clicks in place B NOTES The RAM module fits in one orientation only If it does not fit try reversing it Ensure that the RAM module is seated securely in place The side notches of the RAM module should be firmly fixed in place 30o angle notches ...

Page 58: ...ASUS All in One PC 58 5 Replace the back cover of your ASUS All in One PC Then install the base plate on your ASUS All in One PC and secure the screw ...

Page 59: ...DD 1 Remove the base plate and the back cover from your All in One PC NOTE For details refer to step 1 3 in the section Installing a RAM module 2 Unlock the latch 3 Move the HDD tray to the left A hold the black pulltab and then pull the HDD tray out of the HDD bay B ...

Page 60: ...ove the screws on the HDD tray A and move out the HDD B 5 With the connectors facing outward install the new HDD into the tray 6 Align the HDD with the screws holes on the tray and then secure with the screws you removed eailier ...

Page 61: ...S All in One PC 61 7 Hold the pulltab put the HDD tray back into the HDD bay 8 Replace the back cover of your ASUS All in One PC Then install the base plate on your ASUS All in One PC and secure the screw ...

Page 62: ...ASUS All in One PC 62 ...

Page 63: ...arantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment...

Page 64: ... with Industry Canada licence exempt RSS standard s Operation is subject to the following two conditions 1 this device may not cause interference and 2 this device must accept any interference including interference that may cause undesired operation of the device RF exposure warning The equipment complies with FCC RF exposure limits set forth for an uncontrolled environment The equipment must not...

Page 65: ...liance requirements please avoid direct contact to the transmitting antenna during transmitting End users must follow the specific operating instructions for satisfying RF exposure compliance Operation is subject to the following two conditions This device may not cause interference and This device must accept any interference including interference that may cause undesired operation of the device...

Page 66: ...onforme aux normes canadiennes ICES 003 et RSS 210 Son fonctionnement est soumis aux deux conditions suivantes 1 cet appareil ne doit pas causer d interference et 2 cet appareil doit accepter toute interference notamment les interferences qui peuvent affecter son fonctionnement Informations concernant l exposition aux frequences radio RF La puissance de sortie emise par l appareil de sans fil est ...

Page 67: ...lectric safety according to EN 60950 Protection requirements for electromagnetic compatibility in Article 3 1b Testing for electromagnetic compatibility in EN 301 489 1 EN 301 489 17 EN 301 489 3 Effective use of the radio spectrum as in Article 3 2 Radio test suites according to EN 300 328 2 Wireless Operation Channel for Different Domains N America 2 412 2 462 GHz Ch01 through CH11 Japan 2 412 2...

Page 68: ... possibilities for outdoor use On private property or on the private property of public persons use is subject to a preliminary authorization procedure by the Ministry of Defense with maximum authorized power of 100mW in the 2446 5 2483 5 MHz band Use outdoors on public property is not permitted In the departments listed below for the entire 2 4 GHz band Maximum authorized power indoors is 100mW M...

Page 69: ...ent is likely to change over time allowing you to use your wireless LAN card in more areas within France Please check with ART for the latest information www art telecom fr NOTE Your WLAN Card transmits less than 100mW but more than 10mW IC To prevent radio interference to the licensed service i e co channel Mobile Satellite systems this device is intended to be operated indoors and away from wind...

Page 70: ...he shipped version of this device complies with the requirements of the EEC directives 2004 108 EC Electromagnetic compatibility and 2006 95 EC Low voltage directive CE marking for devices with wireless LAN Bluetooth This equipment complies with the requirements of Directive 1999 5 EC of the European Parliament and Commission from 9 March 1999 governing Radio and Telecommunications Equipment and m...

Page 71: ...No Exposure to Liquids DO NOT expose to or use near liquids rain or moisture This product is not waterproof or oil proof This symbol of the crossed out wheeled bin indicates that the product electrical electronic equipment and mercury containing button cell battery should not be placed in municipal waste Check local regulations for disposal of electronic products DO NOT throw the battery in munici...

Page 72: ...lations In addition ASUS disclose the relevant information based on regulation requirements Please refer to http csr asus com english Compliance htm for information disclosure based on regulation requirements ASUS is complied with Japan JIS C 0950 Material Declarations EU REACH SVHC Korea RoHS ASUS Recycling Takeback Services ASUS recycling and takeback programs come from our commitment to the hig...

Page 73: ...xcept on the areas where the I O ports are located Prevention of Hearing Loss To prevent possible hearing damage do not listen at high volume levels for long periods Rechargeable Battery Recycling Service in North America For US and Canada customers you can call 1 800 822 8837 toll free for recycling information of your ASUS products rechargeable batteries ...

Page 74: ...tandard and the power management feature is enabled by default The monitor and computer are automatically set to sleep after 10 and 30 minutes of user inactivity To wake your computer click the mouse or press any key on the keyboard Please visit http www energy gov powermanagement for detail information on power management and its benefits to the environment In addition please visit http www energ...

Page 75: ...k COMPUTER INC Address City 4F No 150 LI TE RD PEITOU TAIPEI 112 TAIWAN Telephone Number 886 2 2894 3447 Authorized Representative in Europe ASUS COMPUTER GmbH Address City HARKORT STR 21 23 40880 RATINGEN Country GERMANY ...

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