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ASUS All-in-One PC A4310

About this manual

This manual provides information about the hardware and software

features of your ASUS All-in-One PC, organized through the following

chapters:

Chapter 1: Hardware Setup

This chapter details the hardware components of your ASUS All-

in-One PC.

Chapter 2: Using your ASUS All-in-One PC

This chapter provides you with information on using your ASUS

All-in-One PC.

Chapter 3: Working with Windows® 8.1

This chapter provides an overview of using Windows® 8.1 in your

ASUS All-in-One PC.

Chapter 4: Recovering your system

This chapter provides recovery options for your ASUS All-in-One

PC.

Chapter 5: Upgrading your ASUS All-in-One PC

This chapter guides you through the process of replacing and

upgrading parts of your All-in-One PC.

Appendices

This section includes notices and safety statements for your ASUS

All-in-One PC.

Summary of Contents for A4310 Series

Page 1: ...A4310 Series User Guide ...

Page 2: ...T BE CONSTRUED AS A COMMITMENT BY ASUS ASUS ASSUMES NO RESPONSIBILITY OR LIABILITY FOR ANY ERRORS OR INACCURACIES THAT MAY APPEAR IN THIS MANUAL INCLUDING THE PRODUCTS AND SOFTWARE DESCRIBED IN IT Copyright 2014 ASUSTeK COMPUTER INC All Rights Reserved LIMITATION OF LIABILITY Circumstances may arise where because of a default on ASUS part or other liability you are entitled to recover damages from...

Page 3: ...ing to know your ASUS All in One PC 13 Front view 13 Side views 16 Left side view 16 Right side view 16 Rear view 18 Chapter 2 Using your ASUS All in One PC Placing on the desktop 21 Installing the wall mount screw optional 22 Connecting the wired keyboard and mouse 25 Setting up your ASUS All in One PC 26 Connecting the wireless keyboard and mouse optional 26 Powering on the system 27 Using the t...

Page 4: ...p a secondary display via the HDMI output port 52 Connecting to the Internet 54 Setting up a Wi Fi connection in Windows 8 1 54 Configuring your Wi Fi bandwidth 55 Wired connection 56 Setting up a Bluetooth Wireless Connection 58 Turning your ASUS All in One PCoff 59 Putting your ASUS All in One PC on sleep mode 59 Chapter 4 Recovering your system Entering the BIOS Setup 61 Quickly enter the BIOS ...

Page 5: ...tion 72 Canada avis d Industry Canada IC 72 Informations concernant l exposition aux frequences radio RF 72 Declaration of Conformity R TTE directive 1999 5 EC 73 Wireless Operation Channel for Different Domains 73 CE Mark Warning 74 CE marking for devices without wireless LAN Bluetooth 74 CE marking for devices with wireless LAN Bluetooth 74 REACH 76 Global Environmental Regulation Compliance and...

Page 6: ...This chapter provides you with information on using your ASUS All in One PC Chapter 3 Working with Windows 8 1 This chapter provides an overview of using Windows 8 1 in your ASUS All in One PC Chapter 4 Recovering your system This chapter provides recovery options for your ASUS All in One PC Chapter 5 Upgrading your ASUS All in One PC This chapter guides you through the process of replacing and up...

Page 7: ...o complete a task NOTE This message contains additional information and tips that can help complete tasks WARNING This message contains important information that must be followed to keep you safe while performing tasks and prevent damage to your device s data and components Typography Bold This indicates a menu or an item that must be selected Italic This indicates sections that you can refer to ...

Page 8: ...re screen images may vary with territories Visit the ASUS website at www asus com for the latest information Icons The icons below indicate the devices you can use for completing a series of tasks or procedures on your ASUS All in One PC optional Use the touch screen panel optional Use the wireless mouse optional Use the wireless keyboard ...

Page 9: ...lation Do not block or cover these openings Ensure that you leave plenty of space around the system for ventilation Never insert objects of any kind into the ventilation openings Use this product in environments with ambient temperatures between 0 C and 40 C If you use an extension cord ensure that the total ampere rating of the devices plugged into the extension cord does not exceed its ampere ra...

Page 10: ...and gently wipe the surface of the screen Do not spray the cleaner directly on the screen Do not use an abrasive cleaner or a coarse cloth when cleaning the screen If you encounter the following technical problems with the product unplug the power cord and contact a qualified service technician or your retailer The power cord or plug is damaged Liquid has been spilled into the system The system do...

Page 11: ...oss or permanent damage to hearing Increasing the volume and equalizer beyond default levels increases the output voltage and sound pressure produced by the earphones or headphones DC Fan Warning Please note that the DC fan is a moving part and can cause harm when used improperly Keep away from the fan when using the product ...

Page 12: ... your retailer The keyboard mouse and power supply illustrations are for reference only Actual product specifications may vary with territories MENU MODE ASUS All in One PC AC adapter Power cord Warranty card Keyboard optional Mouse optional Wall mount screws optional KBM USB receiver dongle optional ...

Page 13: ...ASUS All in One PC A4310 13 Getting to know your ASUS All in One PC Chapter 1 Hardware Setup Front view ...

Page 14: ...ndicates that the built in webcam is enabled LCD Display Touch enabled function on selected models The 20 inch LCD display panel provides excellent viewing features for photos videos and other multimedia files On selected models two point touch is supported You can operate your ASUS All in One PC using touch gestures Hard Disk Drive HDD indicator This LED power indicator Indicates hard disk drive ...

Page 15: ...er button to turn your ASUS All in One PC on or off You can also use the power button to put your ASUS All in One PC to sleep or hibernate mode and wake it up from sleep or hibernate mode In the event that your ASUS All in One PC becomes unresponsive press and hold the power button for about four 4 seconds until your ASUS All in One PC shuts down ...

Page 16: ...uilt in memory card reader slot that supports MMC SD SDHC SDXC MS and MS PRO cards USB 2 0 port This USB Universal Serial Bus port is compatible with USB 2 0 or USB 1 1 devices such as keyboards pointing devices flash disk drives external HDDs speakers cameras and printers USB 3 0 ports These Universal Serial Bus 3 0 USB 3 0 ports connect to USB 3 0 devices such as a mouse printer scanner camera a...

Page 17: ...kers and headphones Optical Disc Drive manual eject hole The manual eject hole is used to eject the drive tray in case the electronic eject button does not work WARNING Use the manual eject hole only when the electronic eject button does not work Optical Disc Drive electronic eject button Press this button to eject the optical drive tray You can also eject the drive tray using your media player or...

Page 18: ...port The Kensington lock port allows you to secure your ASUS All in One PC using Kensington compatible security products Air vents The air vents allow cool air to enter and warm air to exit the ASUS All in One PC WARNING Ensure that paper books clothing cables or other objects do not block any of the air vents or else overheating may occur ...

Page 19: ...ot when in use Do not cover the adapter and keep it away from your body USB 2 0 port This USB Universal Serial Bus port is compatible with USB 2 0 or USB 1 1 devices such as keyboards pointing devices flash disk drives external HDDs speakers cameras and printers Display Monitor Output The 15 pin D sub monitor port supports a standard VGA compatible device such as a monitor or projector to allow vi...

Page 20: ...with a pre installed RAM module We recommend that you purchase the same model and speed of RAM module when you perform an upgrade or replacement Visit an authorized service center or retailer for information on RAM module upgrades for your ASUS All in One PC For more information on how to add RAM modules to your PC refer to the Installing a Random access Memory module section in this user guide ...

Page 21: ...in One PC Placing on the desktop Place your ASUS All in One PC on a flat surface such as a table or desk and pull the stand open until it snaps in place Then tilt the display panel to an angle of between 15 and 30 degrees from an upright position 15O 0O 30O 0O ...

Page 22: ...m x 100 mm Install the wall mount screws according to the following instructions 1 Place your ASUS All in One PC face down on a flat surface such as a table or desk and then remove the two screws beside the stand Keep the screws for future use in case you want to reinstall the stand 2 Press the stand downward A shove it forward B then lift C to release the stand Take out the stand and put it aside...

Page 23: ...ASUS All in One PC A4310 23 4 Secure the four wall mount screws to the rear panel holes 3 Remove the four plastic caps from the rear panel holes ...

Page 24: ...he instructions described in the installation manual that came with your wall mount kit NOTES The wall mount screws are optional accessories The wall mount kit should comply with VESA 100 standards which can be purchased separately To ensure safety please read the wall mount kit installation manual carefully before mounting your ASUS All in One PC to the wall ...

Page 25: ...nnecting the wired keyboard and mouse Connect the keyboard and mouse to the USB ports on the rear panel You may also connect the keyboard and mouse to the USB port on the side panel if the keyboard and mouse cable is not long enough ...

Page 26: ...US All in One PC Connecting the wireless keyboard and mouse optional 1 Install batteries into the wireless keyboard and mouse 3 You can begin using the wireless keyboard and mouse 2 Connect the wireless dongle for keyboard and mouse to the USB port ...

Page 27: ... AC adapter to the DC IN jack on the rear panel 1 2 and 3 and then press the Power button on the front panel 4 to turn on the system WARNING DO NOT connect the AC power cord to an AC outlet prior to connecting the DC plug to the system Doing so may damage the AC DC adapter ...

Page 28: ...ly illustrations are for reference only Actual product specifications may vary with territories ASUS All in One PC does not support wake on WLAN For details on turning off your ASUS All in One PC refer to the Turning off your ASUS All in One PC section in this manual NOTE For details in turning off your ASUS All in One PC refer to the section Turning off your ASUS All in One PC in Working with Win...

Page 29: ...nt viewing features for photos videos and other multimedia files on your PC On selected models two point touch is supported With the two point touch features you can operate your All in One PC using gestures NOTE The illustration above is for reference only The appearance of your AiO PC may vary depending on the model ...

Page 30: ...nel s appearance may vary depending on model The gestures allow you to launch programs and access the settings of your ASUS All in One PC The functions can be activated by using the hand gestures to your ASUS All in One PC s touch screen panel Zoom out Zoom in Bring together your two fingers on the touch panel Spreadapartyourtwofingerson the touch panel ...

Page 31: ...d Tap an app to launch it On Desktop mode double tap an item to launch it To move an app tap and hold the app tile and drag it to a new location To close an app tap and hold the top side of the running app and drag it down to the bottom of the screen to close it ...

Page 32: ..._______________________ ____________________________________________________________ ____________________________________________________________ ____________________________________________________________ ____________________________________________________________ ____________________________________________________________ ____________________________________________________________ __________...

Page 33: ...US All in One PC Wait for a few minutes until the setup screen appears 2 From the setup screen pick your region and a language to use on your ASUS All in One PC 3 Carefully read the License Terms Select I accept 4 Follow the onscreen instructions to configure the following basic items Personalize Get online Settings Your account 5 After configuring the basic items Windows 8 1 proceeds to install y...

Page 34: ...tures that you can use while working on your ASUS All in One PC Start screen The Start screen appears after successfully signing in to your user account It helps organize all the applications you need in just one place Windows Apps These are apps pinned on the Start screen and displayed on tiled format for easy access NOTE Some apps require signing in to your Microsoft account before they are full...

Page 35: ... Hotspots Onscreen hotspots allow you to launch programs and access the settings of your ASUS All in One PC The functions in these hotspots can be activated using your mouse Hotspots on a running app Hotspots on the Start screen ...

Page 36: ...launched more than one app slide down to show all running apps lower left corner From a running app screen Hover your mouse pointer on the lower left corner then tap click to go back to the Start screen NOTE You can also press the Windows key on your keyboard to go back to the Start screen From the Start screen Hover your mouse pointer on the lower left corner then tap click to go back to that app...

Page 37: ...g then drop the app to a new location NOTE This hotspot function only works on a running app or when you want to use the Snap feature For more details refer to the Snap feature section under Working with Windows apps upper or lower right corner Hover your mouse pointer on the upper or lower right corner to launch the Charms bar ...

Page 38: ...may be accessed from the Start screen while on Desktop mode and on any app that is currently open onscreen Start button on the Start screen NOTE The actual color of your Start button varies depending on the display settings you chose for your Start screen Hover your mouse pointer over the left corner of your Start screen or any opened app to call out the Start button ...

Page 39: ...s a box filled with quick access to some of the programs inside Windows 8 1 when you right click on the Start button The context menu also includes the following shut down options for your ASUS All in One PC sign out sleep shut down restart Start button on Desktop mode ...

Page 40: ...omizethearrangement of your apps onscreen To customize the settings of your Start screen 1 Launch the Desktop 2 Right click anywhere on the taskbar except on the Start button to launch the pop up window 3 Click Properties then select the Navigation tab to tick the Navigation and Start screen options you want to use 4 Tap click Apply to save the new settings then exit ...

Page 41: ...ch screen panel or optional keyboard and mouse to launch customize and close apps Launching apps Tap an app to launch it Position your mouse pointer over the app then left click or tap once to launch it Press twice then use the arrow keys to browse through the apps Press to launch an app ...

Page 42: ...tions Moving apps Tap and hold the app tile then drag it to a new location Double click on the app then drag and drop the app to a new location Tap and hold the app to activate the Customize bar then tap and select an app tile size Right click on the app to activate the Customize bar then click and select an app tile size Resizing apps ...

Page 43: ...r on the top side of the launched app then wait for the pointer to change to a hand icon 2 Drag then drop the app to the bottom of the screen to close it From the running app s screen press Closing apps Tap and hold the app to activate the Customize bar then tap to unpin an app Right click on the app to activate the Customize bar then click Unpinning apps ...

Page 44: ...pen other applications through the Apps screen NOTE Actual apps shown onscreen may vary per model The following screenshot is for reference only Launching the Apps screen Launch the Apps screen using the following options Swipe up on the Start screen On the Start screen click the button From the Start screen Press then press ...

Page 45: ...hold an app you want to add on the start to activate the Customize bar Once the Customize bar is launched you may also tap other more apps to add on the Start screen 3 Tap to pin the selected apps on the Start screen 1 Launch the All Apps screen 2 Right click on the apps that you want to add on the Start screen 3 Click on the icon to pin the selected apps on the Start screen ...

Page 46: ...The Charms bar is a toolbar that can be triggered on the right side of your screen It consists of several tools that allow you to share applications and provide quick access for customizing the settings of your ASUS All in One PC Charms bar ...

Page 47: ...ial networking sites or email Start This charm reverts the display back to the Start screen From the Start screen you can also use this to revert back to a recently opened app Devices This charm allows you to access and share files with the devices attached to your ASUS All in One PC such as an external display or printer Settings This charm allows you to access the PC settings of your ASUS All in...

Page 48: ...ASUS All in One PC A4310 48 Snap feature The Snap feature displays two apps side by side allowing you to work or switch between apps Snap bar ...

Page 49: ...drop the app to the left or right side of the display panel 4 Launch another app 1 Launch the app you wish to snap 2 Press and the left or right arrow key to snap the app to the left or right pane 3 Launch another app This app is automatically placed in the empty pane 1 Launch the app you wish to snap 2 Tap and hold the app s topmost part then drag it to the left or right side of the screen until ...

Page 50: ... and navigate Windows 8 1 Switches between the Start screen and the last running app Launches the desktop Launches the This ASUS All in One PC window on Desktop mode Opens the File option from the Search charm Opens the Share charm Opens the Settings charm Opens the Devices charm Activates the Lock screen Minimizes all currently active windows ...

Page 51: ...e option from the Search charm Opens the Run window Opens Ease of Access Center Opens the Settings option under the Search charm Opens the context menu of the Start button Launches the magnifier icon and zooms in your screen Zooms out your screen Opens the Narrator Settings ...

Page 52: ...icon on the Windows taskbar and click Playback devices 3 From the Playback screen select Digital Audio HDMI 4 Click Configure and the Speaker Setup window pops up Setting up a secondary display via the HDMI output port If you want to use a high definition TV as an audio output device follow the steps below to configure the audio settings To configure the audio output via an HDMI device ...

Page 53: ...ASUS All in One PC A4310 53 5 Select Stereo and click Next 6 Tick the Front left and right option then click Next 7 Click Finish to exit the speaker setup ...

Page 54: ... Wi Fi connection in Windows 8 1 1 Launch the Charm bar from the Start screen or from any application mode NOTE For details refer to the Charm bar section under Working with Windows apps 2 From the Charm bar select Settings and click the network icon 3 Select the wireless network that you want to connect to from the list 4 Click Connect NOTE You may be prompted to enter a security key to connect t...

Page 55: ... Wi Fi status beside Connections 4 In the Wi Fi status window select Properties Configure to launch your current network adapter s properties 5 In the your current network adapter properties window select the Advanced tab 6 In the Advanced tab select Bandwidth Capability under the Property option then select your preferred bandwidth setting by clicking on the drop down box below Value 7 Click OK t...

Page 56: ...act your Internet Service Provider ISP for details or assistance in setting up your Internet connection Configuring a dynamic IP PPPoE network connection To configure a dynamic IP PPPoE or static IP network connection 1 From the Start screen click Desktop to launch the Desktop mode 2 FromtheWindows taskbar right clickthenetworkicon and click Open Network and Sharing Center 3 From the Open Network ...

Page 57: ...Connect 11 Click Close to finish the configuration 12 Click the network icon in the taskbar and click the connection you just created 13 Enter your user name and password Click Connect to connect to the Internet Configuring a static IP network connection To configure a static IP network connection 1 Repeatsteps1to4oftheprevioussectionConfiguringadynamic IP PPPoE network connection 2 Click Use the ...

Page 58: ...in order to use Bluetooth To add a Bluetooth device in Windows 8 1 1 Double click the Wireless Console icon in the Windows notification area and select the Bluetooth icon You can also press FN F2 until the wireless LAN and Bluetooth are enabled 2 Click the Bluetooth logo on the System Tray and select Add a Device from the context menu 3 In the PC settings window click Add a device to look for an a...

Page 59: ...ne PC is unresponsive press and hold the power button for at least four 4 seconds until your ASUS All in One PC turns off Putting your ASUS All in One PC on sleep mode Activate sleep mode on your ASUS All in One PC or ASUS Portable AiO using either of the following procedures Press the power button once Launch the Desktop mode then press Alt F4 to launch the Shut Down window Select Sleep from the ...

Page 60: ..._______________________ ____________________________________________________________ ____________________________________________________________ ____________________________________________________________ ____________________________________________________________ ____________________________________________________________ ____________________________________________________________ __________...

Page 61: ...ou to run the BIOS Setup You have installed a new system component that requires further BIOS settings or update WARNING Inappropriate BIOS settings may result to instability or boot failure We strongly recommend that you change the BIOS settings only with the help of a trained service personnel Quickly enter the BIOS To access the BIOS When your ASUS All in One PC is off press the power button fo...

Page 62: ...ll your data before using this option To reset your PC 1 Press F9 during bootup IMPORTANT To go through POST follow any of the ways described in the Quickly enter the BIOS section in Chapter 3 2 From the screen click Troubleshoot 3 Select Reset your PC 4 Click Next 5 Select Only the drive where the Windows is installed 6 Select Just remove my files 7 Click Reset ...

Page 63: ...up all your important data To create a USB recovery drive 1 Launch the Control Panel from the All Apps screen NOTE For details refer to Launching the All Apps screen under Working with Windows apps 2 From the Control Panel s System and Security click Find and fix problems 3 Click Recovery Create a recovery drive 4 Click Next 5 SelecttheUSBstoragedevicewhereyouwanttocopytherecovery files 6 Click Ne...

Page 64: ... Refer to the steps below to use this option IMPORTANT Back up all your data before using this option NOTE This process may take a while to complete 1 Launch the Charms bar 2 Click Settings Change PC Settings General 3 Scroll down to view the Remove everything and reinstallWindows option Under this option click Get Started 4 Followtheonscreeninstructionstocompletethereinstallationand reset process...

Page 65: ...pherals any telephone or telecommunication lines and power connector such as external power supply battery pack etc before removing the compartment cover IMPORTANT Visit an authorized service center or retailer for information on RAM module upgrades for your ASUS All in One PC Purchase RAM modules from authorized retailers of this ASUS All in One PC to ensure maximum compatibility and reliability ...

Page 66: ...6 To install a RAM module 1 Loosen the screw of the ASUS All in One PC s compartment cover 2 Pull out the compartment cover and remove it completely from your ASUS All in One PC Set aside 3 Remove the metal cover then set aside ...

Page 67: ...performing this step The RAM module fits in one orientation only If it does not fit try reversing it Ensure that the RAM module is seated securely in place The side notches of the RAM module should be firmly fixed in place 30o angle notches 6 Replace the metal cover 7 Replace the compartment cover 8 Secure the compartment cover using the screw that you removed earlier in step 1 ...

Page 68: ..._______________________ ____________________________________________________________ ____________________________________________________________ ____________________________________________________________ ____________________________________________________________ ____________________________________________________________ ____________________________________________________________ __________...

Page 69: ... guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipm...

Page 70: ...ies with Industry Canada licence exempt RSS standard s Operation is subject to the following two conditions 1 this device may not cause interference and 2 this device must accept any interference including interference that may cause undesired operation of the device RF exposure warning The equipment complies with FCC RF exposure limits set forth for an uncontrolled environment The equipment must ...

Page 71: ...ompliance requirements please avoid direct contact to the transmitting antenna during transmitting End users must follow the specific operating instructions for satisfying RF exposure compliance Operation is subject to the following two conditions This device may not cause interference and This device must accept any interference including interference that may cause undesired operation of the dev...

Page 72: ...t conforme aux normes canadiennes ICES 003 et RSS 210 Son fonctionnement est soumis aux deux conditions suivantes 1 cet appareil ne doit pas causer d interference et 2 cet appareil doit accepter toute interference notamment les interferences qui peuvent affecter son fonctionnement Informations concernant l exposition aux frequences radio RF La puissance de sortie emise par l appareil de sans fil e...

Page 73: ...r electric safety according to EN 60950 Protection requirements for electromagnetic compatibility in Article 3 1b Testing for electromagnetic compatibility in EN 301 489 1 EN 301 489 17 EN 301 489 3 Effective use of the radio spectrum as in Article 3 2 Radio test suites according to EN 300 328 2 Wireless Operation Channel for Different Domains N America 2 412 2 462 GHz Ch01 through CH11 Japan 2 41...

Page 74: ...h The shipped version of this device complies with the requirements of the EEC directives 2004 108 EC Electromagnetic compatibility and 2006 95 EC Low voltage directive CE marking for devices with wireless LAN Bluetooth This equipment complies with the requirements of Directive 1999 5 EC of the European Parliament and Commission from 9 March 1999 governing Radio and Telecommunications Equipment an...

Page 75: ...ns No Exposure to Liquids DO NOT expose to or use near liquids rain or moisture This product is not waterproof or oil proof This symbol of the crossed out wheeled bin indicates that the product electrical electronic equipment and mercury containing button cell battery should not be placed in municipal waste Check local regulations for disposal of electronic products DO NOT throw the battery in mun...

Page 76: ...egulations In addition ASUS disclose the relevant information based on regulation requirements Please refer to http csr asus com english Compliance htm for information disclosure based on regulation requirements ASUS is complied with Japan JIS C 0950 Material Declarations EU REACH SVHC Korea RoHS ASUS Recycling Takeback Services ASUS recycling and takeback programs come from our commitment to the ...

Page 77: ...e except on the areas where the I O ports are located Prevention of Hearing Loss To prevent possible hearing damage do not listen at high volume levels for long periods Rechargeable Battery Recycling Service in North America For US and Canada customers you can call 1 800 822 8837 toll free for recycling information of your ASUS products rechargeable batteries ...

Page 78: ...R standard and the power management feature is enabled by default The monitor and computer are automatically set to sleep after 10 and 30 minutes of user inactivity To wake your computer click the mouse or press any key on the keyboard Please visit http www energy gov powermanagement for detail information on power management and its benefits to the environment In addition please visit http www en...

Page 79: ..._______________________ ____________________________________________________________ ____________________________________________________________ ____________________________________________________________ ____________________________________________________________ ____________________________________________________________ ____________________________________________________________ __________...

Page 80: ...acturer ASUSTeK Computer Inc Tel 886 2 2894 3447 Address 4F No 150 LI TE RD PEITOU TAIPEI 112 TAIWAN Authorised representative in Europe ASUSTeK Computer GmbH Address HARKORT STR 21 23 40880 RATINGEN GERMANY ...

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