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54

Windows® 10 User Manual

ENGLISH

ENGLISH

ASUS contact information

ASUSTeK COMPUTER INC.

Address 

 

 

15 Li-Te Road, Peitou, Taipei, Taiwan 11259

Telephone  

 

 

+886-2-2894-3447

Fax    

 

 

+886-2-2890-7798

E-mail 

 

 

[email protected]

Web site 

 

 

www.asus.com.tw

Technical Support

Telephone  

 

 

+86-21-38429911

Online support 

 

 

support.asus.com

ASUS COMPUTER INTERNATIONAL (America)

Address 

 

 

800 Corporate Way, Fremont, CA 94539, USA 

Telephone  

 

 

+1-510-739-3777

Fax   

 

 

+1-510-608-4555

Web site 

 

 

usa.asus.com

Technical Support

Telephone  

 

 

+1-812-282-2787

Support fax 

 

 

+1-812-284-0883

Online support 

 

 

support.asus.com

ASUS COMPUTER GmbH (Germany and Austria)

Address 

 

 

Harkort Str. 21-23, D-40880 Ratingen, Germany

Fax   

 

 

+49-2102-959931

Web site 

 

 

asus.com/de

Online contact 

 

 

eu-rma.asus.com/sales

Technical Support

Telephone (Component) 

 

 

 

+49-2102-5789555

Telephone Germany (System/Notebook/Eee/LCD) 

+49-2102-5789557

Telephone Austria (System/Notebook/Eee/LCD)  

+43-820-240513

Support Fax 

 

 

 

+49-2102-959911

Online 

support 

 

  support.asus.com

ASUS contact information

Summary of Contents for A31CD

Page 1: ...ASUS Desktop PC K31CD A31CD F31CD User Guide ...

Page 2: ...ULAR PURPOSE IN NO EVENT SHALL ASUS ITS DIRECTORS OFFICERS EMPLOYEES OR AGENTS BE LIABLE FOR ANY INDIRECT SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES INCLUDING DAMAGES FOR LOSS OF PROFITS LOSS OF BUSINESS LOSS OF USE OR DATA INTERRUPTION OF BUSINESS AND THE LIKE EVEN IF ASUS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES ARISING FROM ANY DEFECT OR ERROR IN THIS MANUAL OR PRODUCT SPECIFICATION...

Page 3: ...device 21 Connecting microphone and speakers 22 Connecting multiple external displays 25 Connecting an HDTV 26 Chapter 3 Using your computer Proper posture when using your Desktop PC 27 Using the memory card reader 28 Using the optical drive 29 Chapter 4 Connecting to the Internet Wired connection 31 Wireless connection on selected models only 35 Chapter 5 Troubleshooting Troubleshooting 37 Append...

Page 4: ...interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with manufacturer s instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or te...

Page 5: ...il numérique de la Classe B respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada Cet appareil est conforme aux normes CNR exemptes de licence d Industrie Canada Le fonctionnement est soumis aux deux conditions suivantes 1 cet appareil ne doit pas provoquer d interférences et 2 cet appareil doit accepter toute interférence y compris celles susceptibles de provoquer un fon...

Page 6: ...ow the FCC radio frequency exposure limits Nevertheless it is advised to use the wireless equipment in such a manner that the potential for human contact during normal operation is minimized FCC BluetoothWireless Compliance The antenna used with this transmitter must not be colocated or operated in conjunction with any other antenna or transmitter subject to the conditions of the FCC Grant Bluetoo...

Page 7: ...n environments with ambient temperatures between 0 C 32 F and 35 C 95 F DO NOT cover the vents on the Desktop PC to prevent the system from getting overheated DO NOT use damaged power cords accessories or other peripherals To prevent electrical shock hazard disconnect the power cable from the electrical outlet before relocating the system Seek professional assistance before using an adapter or ext...

Page 8: ...ion on ASUS hardware and software products Refer to the ASUS website www asus com ASUS LocalTechnical Support Visit ASUS website at http support asus com contact for the contact information of local Technical Support Engineer DANGER WARNING Information to prevent injury to yourself when trying to complete a task CAUTION Information to prevent damage to the components when trying to complete a task...

Page 9: ...e illustrated items above are for reference only Actual product specifications may vary with different models ASUS Desktop PC Keyboard x1 Mouse x1 Installation Guide Power cord x1 Installation Guide x1 Warranty Card x1 DVD SDVD RDVD x1 optional Dipole antenna x1 optional Antenna x 1 optional ...

Page 10: ...10 ...

Page 11: ...lities All these values are encapsulated in a stunningly futuristic and stylish system casing Read the ASUS Warranty Card before setting up your ASUS Desktop PC Getting to know your computer Illustrations are for reference only The ports their locations and the chassis color vary with different models ASUS K31CD A31CD F31CD 11 Chapter 1 Getting started ...

Page 12: ...We strongly recommend that you connect USB 3 1 Gen 1 devices to USB 3 1 Gen 1 ports for a faster and better performance from your USB 3 1 Gen 1 devices MultiMediaCard MMC Secure Digital SD High Capacity Secure Digital SDHC Memory Stick Pro MS PRO card slot Insert a supported memory card into this slot Headphone port This port connects to a headphone or speaker Supported by ASUS Audio Wizard Microp...

Page 13: ...ING 110 120 220 240Vac 6 0 3 0A 60 50Hz 220 240Vac 3 0A 50Hz USB 2 0 ports These Universal Serial Bus 2 0 USB 2 0 ports connect to USB 2 0 devices such as a mouse printer scanner camera PDA and others HDMI port This port is for a High Definition Multimedia Interface HDMI connector and is HDCP compliant allowing playback of HD DVD Blu ray and other protected content ASUS K31CD A31CD F31CD 13 ENGLIS...

Page 14: ...o the center subwoofer speakers Microphone port pink This port connects to a microphone Line Out port lime This port connects to a headphone or speaker In a 4 1 5 1 or 7 1 channel configuration the function of this port becomes Front Speaker Out Supported by ASUS Audio Wizard Line In port light blue This port connects to a tape CD DVD player or other audio sources Refer to the audio configuration ...

Page 15: ... compatible devices such as a VGA monitor Air vents These vents allow air ventilation DO NOT block the air vents on the chassis Always provide proper ventilation for your computer ASUS Graphics Card on selected models only The display output ports on this optional ASUS Graphics Card may vary with different models LAN RJ 45 port This port allows Gigabit connection to a Local Area Network LAN throug...

Page 16: ... Connecting an external monitor Using the ASUS Graphics Card on selected models only Connect your monitor to the display output port on the discrete ASUS Graphics Card To connect an external monitor using the ASUS Graphics Card 1 Connect a monitor to a display output port on the ASUS Graphics Card 2 Plug the monitor to your desktop PC 16 Chapter 1 Getting started ENGLISH ...

Page 17: ...ard Using the onboard monitor output ports Connect your monitor to the onboard display output port To connect an external monitor using the onboard display output ports 1 Connect a VGA monitor to the VGA port or a DVI D monitor to the DVI D port or an HDMI monitor to the HDMI port on the rear panel of your computer 2 Plug the monitor to your desktop PC ASUS K31CD A31CD F31CD 17 ENGLISH ...

Page 18: ... ports on the rear panel of your computer Connect your USB keyboard and USB mouse to the USB 2 0 ports Connecting the power cord Connect one end of the power cord to the power connector on the rear panel of your computer and the other end to a power source 18 Chapter 1 Getting started ENGLISH ...

Page 19: ...n your computer after setting up your computer Turning your computer ON To turn your computer ON 1 Turn your monitor ON 2 Press the power button on your computer 3 Wait until the operating system loads automatically Power button ASUS K31CD A31CD F31CD 19 ENGLISH ...

Page 20: ...20 Chapter 1 Getting started ENGLISH ...

Page 21: ...ce when data transfer is in progress Doing so may cause data loss or damage the USB storage device Connecting a USB storage device This desktop PC provides USB 2 0 1 1 and USB 3 1 Gen 1 ports on the front and rear panels The USB ports allow you to connect USB devices such as storage devices To connect a USB storage device Insert the USB storage device to your computer Front panel Rear panel ASUS K...

Page 22: ...eaker ports on both the front and rear panels The audio I O ports located on the rear panel allow you to connect 2 1 channel 4 1 channel and 5 1 channel stereo speakers Connecting Headphone and Mic Connecting 2 1 channel Speakers 22 Chapter 2 Connecting devices to your computer ENGLISH ...

Page 23: ...Connecting 4 1 channel Speakers Connecting 5 1 channel Speakers ASUS K31CD A31CD F31CD 23 ENGLISH ...

Page 24: ...Connecting 7 1 channel Speakers 24 Chapter 2 Connecting devices to your computer ENGLISH ...

Page 25: ...isplay or as an extension to enlarge your Windows desktop To set up multiple displays 1 Turn off your computer 2 Connect the two monitors to your computer and connect the power cords to the monitors Refer to Setting up your computer section in Chapter 1 for details on how to connect a monitor to your computer 3 Turn on your computer 4 From the Start menu click Settings System Display 5 Configure t...

Page 26: ... port of your computer You need an HDMI cable to connect the HDTV and the computer The HDMI cable is purchased separately To get the best display performance ensure that your HDMI cable is less than 15 meters 26 Chapter 2 Connecting devices to your computer ENGLISH ...

Page 27: ...ur chair to make sure that your knees are slightly higher than your hips to relax the backs of your thighs If necessary use a footrest to raise the level of your knees Adjust the back of your chair so that the base of your spine is firmly supported and angled slightly backward Sit upright with your knees elbows and hips at an approximately 90º angle when you are at the PC Place the monitor directl...

Page 28: ...You can place media in one or more of the card slots and use each media independently Place only one memory card in a slot at one time 2 Select a program from the AutoPlay window to access your files From the Startup menu click File Explorer and then double click the memory card icon to access the data on it Each card slot has its own drive icon which is displayed on the File Explorer screen 3 Whe...

Page 29: ...toPlay window to access your files If AutoPlay is NOT enabled in your computer to access the data on an optical disc From the Start menu click File Explorer and then double click the CD DVD drive icon Removing an optical disc To remove an optical disc 1 While the system is on do either of the following to eject the tray Press the eject button below the drive bay cover From the Start menu click Fil...

Page 30: ...30 Chapter 3 Using your computer ENGLISH ...

Page 31: ...AN RJ 45 port on the rear panel of your computer and the other end to a DSL cable modem 3 Turn on the DSL cable modem and your computer 4 Configure the necessary Internet connection settings Contact your network administrator for details or assistance in setting up your Internet connection For more details refer to the sections Configuring a dynamic IP PPPoE network connection or Configuring a sta...

Page 32: ...LAN 2 Turn on your computer 3 Configure the necessary Internet connection settings Contact your network administrator for details or assistance in setting up your Internet connection For more details refer to the sections Configuring a dynamic IP PPPoE network connection or Configuring a static IP network connection LAN RJ 45 cable 32 Chapter 4 Connecting to the Internet ENGLISH ...

Page 33: ...ter b From the Start menu click Settings Network Internet Ethernet Network and Sharing Center 2 From the Open Network and Sharing Center screen click Change Adapter settings 3 Right click on your LAN and select Properties 4 Click Internet ProtocolVersion 4 TCP IPv4 and click Properties 5 Click Obtain an IP address automatically and click OK Continue to the next steps if you are using PPPoE connect...

Page 34: ...ctions to complete the setup Configuring a static IP network connection To configure a static IP network connection 1 Repeat steps 1 to 4 of the previous section 2 Click Use the following IP address 3 Enter the IP address Subnet mask and Gateway from your service provider 4 If needed enter the preferred DNS Server address and alternative address 5 When done click OK 34 Chapter 4 Connecting to the ...

Page 35: ...o connect to a wireless access point AP To increase the range and sensitivity of the wireless radio signal connect the external antennas to the antenna connectors on the ASUS WLAN Card Place the antennas on the top of your computer for the best wireless performance The external antennas are optional items Modem Wireless AP ASUS K31CD A31CD F31CD 35 ENGLISH ...

Page 36: ...36 Chapter 4 Connecting to the Internet ENGLISH ...

Page 37: ...are not responding 1 Simultaneously press Alt Ctrl Delete keys on the keyboard then click Task Manager 2 Select the program that is not responding then click EndTask If the keyboard is not responding press and hold the Power button on the top of your chassis until the computer shuts down Then press the Power button to turn it on I cannot connect to a wireless network using the ASUSWLAN Card on sel...

Page 38: ... connector cable Check if your monitor is plugged to a power source properly Refer to the documentation that came with your monitor for more troubleshooting information When using multiple monitors only one monitor has display Ensure that the both monitors are powered on During POST only the monitor connected to the VGA port has display The dual display function works only under Windows When a gra...

Page 39: ...ystem Display My speakers produce no sound Ensure that you connect your speakers to the Line out port lime on the front panel or the rear panel Check if your speak is connected to an electrical source and turned on Adjust your speakers volume Ensure that your computer s system sounds are not Muted If it is muted the volume icon is displayed as To enable the system sounds click from the Windows not...

Page 40: ...ower cord is not properly connected Ensure that the power cord is properly connected Use other compatible power cord PSU Power supply unit problems Contact the ASUS Service Center about installing another PSU on your computer Display Problem Possible Cause Action No display output after turning the computer on Black screen The signal cable is not connected to the correct VGA port on your computer ...

Page 41: ... your Internet Service Provider ISP for the correct LAN settings Problems caused by the anti virus software Close the anti virus software Driver problems Reinstall the LAN driver Audio Problem Possible Cause Action No Audio Speaker or headphone is connected to the wrong port Refer to your computer s User Guide for the correct port Disconnect and reconnect the speaker to your computer Speaker or he...

Page 42: ...reezes Hard disk drive failure Send the damaged hard disk drive to ASUS Service Center for servicing Replace with a new hard disk drive Memory module problems Replace with compatible memory modules Remove the extra memory modules that you have installed then try again Contact the ASUS Service Center for assistance There is not enough air ventilation for your computer Move your computer to an area ...

Page 43: ... the latest BIOS versions Computer is too noisy when in use The CPU fan has been replaced Ensure that you are using a compatible or ASUS recommended CPU fan There is not enough air ventilation for the computer Ensure that your computer is working in an area with good air flow The system temperature is too high Update the BIOS If you know how to reinstall the motherboard try to clean the inner spac...

Page 44: ...44 Chapter 5 Troubleshooting ENGLISH ...

Page 45: ...ASUS Desktop PC Windows 10 User Manual E10435 First Edition May 2015 Copyright ASUSTeK Computer Inc All Rights Reserved Appendix Windows 10 User Manual ...

Page 46: ...ENGLISH ...

Page 47: ...r button on your Desktop PC Wait for a few minutes until the setup screen appears 2 From the setup screen pick your region and language that you want to use on your desktop PC 3 Carefully read the License Terms then tap I Accept 4 Follow the onscreen instructions to configure the following basic items Personalize Get online Settings Your account 5 Wait until Windows 10 finishes installing the apps...

Page 48: ...apps people or websites You can launch the Start menu in two ways Click the Start button from the lower left corner of the taskbar Press the Windows Start key on your keyboard Pinning apps to the Start screen or taskbar To pin an app to the Start screen or taskbar 1 From the Start menu click All apps then select the app that you want to pin 2 Click Pin to Start or Pin to taskbar to pin your select...

Page 49: ...access Some apps require signing in to your Microsoft account before they are fully launched Click to restore the Start screen Moving apps on the Start screen You can move apps from the Start screen simply through dragging and dropping the app to your preferred location Unpinning apps from the Start screen To unpin an app from the Start screen right click on the app to activate its settings bar th...

Page 50: ... screen or taskbar right click the app you want to unpin 2 Click Unpin from Start or Unpin this program from taskbar to remove the app from the Start screen or taskbar Using theTaskView When you have several running apps you can click from the taskbar to display all your running apps and click on an app or item to launch it If task view is disabled click ShowTaskView button to display the task vie...

Page 51: ...p PC s mouse or keyboard to activate Snap onscreen Using your mouse a Launch an app then drag and release on a screen corner to snap it in place b Snap another app to your preferred location on the screen Using your keyboard a Launch an app press and the arrow keys to select the direction where you want to snap the app in place b Snap another app using and the arrow keys ...

Page 52: ...ning app D Launches the desktop E Launches File Explorer F or W Activates the File search function H Launches Share I Launches Settings K Launches Media Connect L Activates the Lock screen M Hides all currently active screens to the taskbar P Your desktop PC is mirrored to your secondary monitor Q Launches Cortana R Launches the Run window U Launches Ease of Access Center X Launches a menu box of ...

Page 53: ...ing and reinstall options in PC Settings Refer to the steps below to use this option Back up all your data before using this option This process may take a while to complete 1 From the Start menu click Settings Update security Recovery 2 Scroll down to view the Remove everything and reinstallWindows option Under this option click Get started Launches the magnifier and zooms in your screen Zooms ou...

Page 54: ...elephone 1 510 739 3777 Fax 1 510 608 4555 Web site usa asus com Technical Support Telephone 1 812 282 2787 Support fax 1 812 284 0883 Online support support asus com ASUS COMPUTER GmbH Germany and Austria Address Harkort Str 21 23 D 40880 Ratingen Germany Fax 49 2102 959931 Web site asus com de Online contact eu rma asus com sales Technical Support Telephone Component 49 2102 5789555 Telephone Ge...

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