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2. 

Software Support

Any software delivered with the Product is provided 

“as-is”. ASUS does not guarantee uninterrupted or 

error-free operation of any software provided with the 

Product.
This warranty covers the hardware of the Product. 

ASUS will provide technical support for the Product’s 

preinstalled software only when it concerns the proper 

functioning of the hardware. For other problems 

with the software, we advise You to review the user 

manuals, the ASUS support web site and/or other 

online resources. Third party software may require 

support from the respective vendors.

3. 

TFT LCD defect policy

Despite the highest possible standards, the intricate 

manufacturing of thin film transistor (TFT) liquid crystal 

display (LCD) screens may still produce slight visual 

imperfections. These visual imperfections do not impair 

the performance of Your Product. Thus, Asus does not 

provide dead pixel warranty.

4. 

Customer responsibility

When using the Product

• 

Read the user manual first and use the Product 

only according to the user manual.

• 

Do not leave the Product connected to the power 

supply once it is fully charged and not turned 

on. Some electrical items are not designed to be 

left connected to the power supply for extended 

periods of time.

• 

Periodically back up your data stored on the 

Product. 

• 

Keep the original packaging. In case the Product 

needs to be returned for repair, original packaging 

provides a better protection for the Product during 

transportation.

• 

Please check the manual and ASUS support 

website for troubleshooting solutions, before 

contacting the customer service.

Summary of Contents for A002A

Page 1: ...e C port Microphone Audio jack Receiver LED indicator Speaker Rear camera Volume key Power key RGB sensor Camera flash Laser focus Depth sensing camera Motion tracking camera Rear cover Nano SIM microSD combo card slot Setting up your phone Your phone already has a SIM card installed Optional Insert the microSD card 1 With the phone facing up insert the tool that came with your phone into the hole...

Page 2: ...ific third party terms and conditions terms of use and privacy policies apply Please review carefully all applicable terms conditions and policies prior to using this wireless device and any associated application product or service My Verizon Mobile app Manage your account track your usage edit account information pay your bill and more Customer service Call 800 922 0204 Twitter VZWSupport 2017 V...

Page 3: ...st Edition March 2017 Model ASUS_A002A ASUS Warranty Information Form Mr Mrs Miss Ms Telephone Number Address E mail Purchase Date DD MM YYYY Dealer s Name Dealer s Telephone Number Dealer s Address Serial Number ...

Page 4: ... period of the Product This warranty applies for the period defined on the la bel sticker at the back of the Product Warranty Peri od For example 24M means 24 months and 36M means 36 months from the warranty started date This warranty commences on the date the Product was first purchased by an end customer Date of Purchase If the Date of Purchase is not available the start of the Warranty Period w...

Page 5: ... request This Warran ty does not include failure caused by improper instal lation operation cleaning or maintenance accident damage misuse abuse non ASUS modifications to the product any third party software programs nor mal wear and tear or any other event act default or omission outside ASUS control For further details see section 6 of this Warranty Card All components that an ASUS Service Cente...

Page 6: ...tor TFT liquid crystal display LCD screens may still produce slight visual imperfections These visual imperfections do not impair the performance of Your Product Thus Asus does not provide dead pixel warranty 4 Customer responsibility When using the Product Read the user manual first and use the Product only according to the user manual Do not leave the Product connected to the power supply once i...

Page 7: ...equested by ASUS to perform some of the Product s troubleshooting tasks or actions which may include the following Restoring the Product s operating system factory installed drivers and applications to the factory default settings Installing updates patches or service packs Running diagnostic tools and programs on the Product Allowing ASUS technical support agent to access the Product with remote ...

Page 8: ... useful for this purpose In any case the packaging should meet the following requirements Use a rigid box with flaps intact Remove any labels hazardous materials indicators and other previous shipment markings on the box that are no longer applicable Wrap all items separately Use adequate cushioning material Use strong tape designed for shipping Do not use string or paper over wrap Use a single ad...

Page 9: ...s Product The warranty only covers technical hardware issues during the warranty period and in normal use conditions It applies to firmware issues but not to any other software issues or customer induced damages or circumstances such as but not limited to a The Product has been tampered with repaired and or modified by non authorized personnel b The serial number of the Product components or acces...

Page 10: ...l act of the customer n Unusability or damage to the Product caused by installing and using the Unlock Device App which is a utility that will unlock your Product s boot loader but will render the warranty null and void 7 Limitation of Liability Except as provided in this warranty and to the maximum extent permitted by law ASUS is not responsible for direct special incidental or consequential dama...

Page 11: ...data at any time and in any country subject to the ASUS Privacy Policy Please access and read the ASUS Privacy Policy at http www asus com Terms_ of_Use_Notice_Privacy_Policy Privacy_Policy 9 Out of Warranty cases Returning the Product to the ASUS Repair Center during the Warranty Period does not automatically mean that it will be repaired free of charge Upon receiving Your Product ASUS reserves t...

Page 12: ... Warranty applies in the country of purchase Product purchased in European Union is eligible for ASUS Warranty Service within European Union Service procedures may vary by country Some service and or spare parts may not be available in certain countries Localized spare parts may be replaced with the version available in the country where the repair is requested Some countries may have fees and res...

Page 13: ...in this warranty card may change without prior notice Please visit the ASUS Support site at http www asus com support for current and complete ASUS warranty information ASUS contact details This warranty is provided by ASUSTeK Computer Inc No 15 Li Te Road Peitou Taipei 112 Taiwan Phone 886 2 2894 3447 ...

Page 14: ... protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interferen...

Page 15: ...er FCC rules if it is rated M3 or M4 for acoustic coupling and T3 or T4 for inductive coupling These ratings are given on a scale from one to four where four is the most compatible Your phone meets the M4 T4 level rating However hearing aid compatibility ratings don t guarantee that interference to your hearing aids won t happen Results will vary depending on the level of immunity of your hearing ...

Page 16: ...er kilogram over a volume containing a mass of 1 gram of tissue in countries that follow the United States FCC limit and 2 0 W kg averaged over 10 grams of tissue in countries that follow the Council of the European Union limit Tests for SAR are conducted using standard operating positions with the device transmitting at its highest certified power level in all tested frequency bands To reduce exp...

Page 17: ...UCT Laser safety information Using GPS Global Positioning System on your ASUS Phone To use the GPS positioning feature on your ASUS Phone Ensure that your device is connected to the Internet before using Google Map or any GPS enabled apps For first time use of a GPS enabled app on your device ensure that you are outdoors to get the best positioning data When using a GPS enabled app on your device ...

Page 18: ...attery Do not remove and soak the battery in water or any other liquid Never try to open the battery as it contains substances that might be harmful if swallowed or allowed to come into contact with unprotected skin Do not remove and short circuit the battery as it may overheat and cause a fire Keep it away from jewelry or metal objects Do not remove and dispose of the battery in fire It could exp...

Page 19: ...C 95 F Do not disassemble the ASUS Phone or its accessories If service or repair is required return the unit to an authorized service center If the unit is disassembled a risk of electric shock or fire may result Do not short circuit the battery terminals with metal items ASUS Recycling Takeback Services ASUS recycling and takeback programs come from our commitment to the highest standards for pro...

Page 20: ...esigned to enable proper reuse of parts and recycling The symbol of the crossed out wheeled bin indicates that the product electrical electronic equipment and mercury containing button cell battery should not be placed in municipal waste Check local regulations for disposal of electronic products DO NOT throw this product in fire DO NOT short circuit the contacts DO NOT disassemble this product WA...

Page 21: ... Statement up to the listed contract price of each product ASUS will only be responsible for or indemnify you for loss damages or claims based in contract tort or infringement under this Warranty Statement This limit also applies to ASUS suppliers and its reseller It is the maximum for which ASUS its suppliers and your reseller are collectively responsible UNDER NO CIRCUMSTANCES IS ASUS LIABLE FOR...

Page 22: ...15220 04C00000 ...

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