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PFS

®

US

Report No. F10-087

For use with log sets

Installation and Operation Instructions

Unvented (Vent-Free) Gas Log Heater

Models

MAGNIFLAME24EN

MAGNIFLAME30EN

MAGNIFLAME24EP

MAGNIFLAME30EP

SOUTHERNCOMFORT30A/B

SOUTHERNCOMFORT24A/B

SOUTHERNCOMFORT36A/B

SHADYHOLLOW30A/B

SHADYHOLLOW24A/B

SHADYHOLLOW36A/B

P/N 900741-00   REV. D   11/2019

P900741-00

INSTALLER: Leave this manual with the appliance.

CONSUMER: Retain this manual for future reference.

This appliance may be installed in an aftermarket permanently located, manufactured (mobile) home, where 
not prohibited by local codes. This appliance is only for use with the type of gas indicated on the rating plate. 
This appliance is not convertible for use with other gases.

WARNING: This appliance is for installation only in a solid-fuel burning masonry or UL127 factory-built fi replace 
or in a listed ventless fi rebox enclosure. It is design-certifi ed for these installations in accordance with ANSI 
Z21.11.2. Exception: DO NOT install this appliance in a factory-built fi replace that includes instructions stating 
it has not been tested or should not be used with unvented gas logs.

This is an unvented gas-fi red heater. It uses air (oxygen) from the room in which it is installed. Provisions for 
adequate combustion and ventilation air must be provided. Refer to Air for Combustion and Ventilation section 
on 

Page 6

 of this manual.

       WARNING: If the information in this manual is not followed exactly, a fi re or explosion may result 
causing property damage, personal injury or loss of life.

–   Do not store or use gasoline or other fl ammable vapors and liquids in the vicinity of this or any other 

appliance.

–  WHAT TO DO IF YOU SMELL GAS

•  Do not try to light any appliance. 
•  Do not touch any electrical switch; do not use any phone in your building. 
• Immediately call your gas supplier from a neighbor’s phone.  Follow the gas supplier’s instructions. 
•  If you cannot reach your gas supplier, call the fi re department.

–   Installation and service must be performed by a qualifi ed installer, service agency or the gas supplier.

Summary of Contents for MAGNIFLAME24EN

Page 1: ...n accordance with ANSI Z21 11 2 Exception DO NOT install this appliance in a factory built fireplace that includes instructions stating it has not been tested or should not be used with unvented gas logs This is an unvented gas fired heater It uses air oxygen from the room in which it is installed Provisions for adequate combustion and ventilation air must be provided Refer to Air for Combustion a...

Page 2: ...ireplace or in a listed ventless firebox enclosure It is design certified for these installations in accordancewithANSIZ21 11 2 Exception DO NOT install this appliance in a factory built fireplace that includes instructions stating it has not been tested or should not be used with unvented gas logs WARNING This is an unvented gas fired heater It uses air oxygen from the room in which it is install...

Page 3: ...s should be alerted to the hazard of high surface temperature and should stay away to avoid burns or clothing ignition Heater will remain hot for a time after shutdown Allow surface to cool before touching Young children should be carefully super visedwhentheyareinthesameroomwith the appliance When using the hand held remote accessory keep selector switch in the OFF position to prevent children fr...

Page 4: ...hutoffsystem The ODS shuts down the heater if enough fresh air is not available See Air for Combustion and Ventilation Page 6 If heater keeps shutting off see Troubleshooting Page 30 11 Do not run heater where flammable liquids or vapors are used or stored under dusty conditions 12 Do not use this heater to cook food or burn paper or other objects 13 Do not use this room heater if any part has bee...

Page 5: ...incy MA 02169 7471 UNPACKING 1 Remove logs and appliance base assembly from carton s COMMONWEALTH OF MASSACHUSETTS REQUIREMENTS These appliances are approved for installation in the US state of Massachusetts if the following ad ditional requirements are met Un vented Room Heaters shall be installed in accordance with 527 CMR 30 Installation and repair must be done by a plumber or gas fitter licens...

Page 6: ...ntilation All spaces in homes fall into one of the three fol lowing ventilation classifications 1 Unusually Tight Construction 2 Unconfined Space 3 Confined Space The information on Pages 6 8 will help you classify your space and provide adequate ventilation Unusually Tight Construction The air that leaks around doors and windows may provide enough fresh air for combustion and ventilation However ...

Page 7: ...20 Maximum Btu Hr the space can support Example 2560 cu ft volume of space x 20 51 200 maximum Btu Hr the space can support 3 Add the Btu Hr of all fuel burning appliances in the space Vent free fireplace ____________ Btu Hr Gas water heater ____________ Btu Hr Gas furnace ____________ Btu Hr Vented gas heater ____________ Btu Hr Gas fireplace logs ____________ Btu Hr Other gas appliances ________...

Page 8: ... ANSI Z223 1 NFPA 54 Air for Combustion and Ventila tion for required size of ventilation grills or ducts Figure 2 Ventilation Air from Inside Building Or Remove Door into Adjoining Room Option 3 Ventilation Grills Into Adjoining Room Option 2 Ventilation Grills Into Adjoining Room Option 1 12 12 WARNING Before installing in a solidfuel burningfireplace thechim ney flue and firebox must be cleaned...

Page 9: ...g plate Field conversion is not permitted INSTALLATION AND CLEARANCES FOR VENT FREE OPERATION WARNING Maintaintheminimum clearances Ifyoucan providegreater clearances from floor ceiling and adjoining wall MINIMUM FIREPLACE CLEARANCE TO COMBUSTIBLE MATERIALS Side Wall 16 Ceiling 42 Floor 5 Front 36 CAUTION Thisappliancecreates warm air currents These currents move heat to wall surfaces next to appl...

Page 10: ... a mantel follow these instructions You must have noncombustible material s above the fireplace opening Noncombustible materials such as slate marble tile etc must be at least 1 2 thick With sheet metal you must have non combustible material behind it Noncombustible material must extend at least 8 up for all models If noncombustible material is less than 12 you must install the fireplace hood acce...

Page 11: ...Flooring Determining Minimum Mantel Clearance When Using a Hood If minimum clearances in Figure 6 are not met you must have a hood When using a hood there are still certain minimum mantel clearances required Follow minimum clearances shown in Figure 7 when using hood 14 Min Combustible Material Noncombustible Material Hearth 5 Min Combustible Material Minimum clearance requirements include any pro...

Page 12: ...ble gas hose provided before connecting to elbow see Figure 10 2 Position appliance base assembly in fireplace 3 Mark screw locations through holes in front panel of base see Figure 11 If installing in a brick bottom fireplace mark screw locations in mortar joint of bricks 4 Remove appliance base from fireplace 5 Drill holes at marked locations using 3 16 drill bit 6 Attach base through holes in b...

Page 13: ...ng off the gas to the appliance Check your building codes for any special require ments for locating equipment shutoff valve to appliances Apply pipe joint sealant lightly to male NPT threads This will prevent excess sealant from going into pipe Excess sealant in pipe could result in clogged appliance valves Propane LP Supply Tank External Regulator with Vent Pointing Down Figure 12 External Regul...

Page 14: ...iance and equipment shutoff valve to gas supply Check reconnected fittings for leaks Test Pressures Equal To or Less Than 1 2 PSIG 3 5 kPa 1 Close equipment shutoff valve see Figure 14 2 Pressurize supply piping system by either opening propane LP supply tank valve for propane LP gas or opening main gas valve located on or near gas meter for natural gas or using compressed air 3 Check all joints f...

Page 15: ...ion Propane LP Supply Tank Equipment Shutoff Valve Figure 16 Checking Gas Joints Natural Gas Only Gas Meter Control Valve Location Equipment Shutoff Valve Open Closed Equipment Shutoff Valve Figure 17 Control Module Connect Battery Plug Here POWER SUPPLY AND BATTERY INSTAL LATION It is helpful to have a flashlight so you can see the connections as described below Locate the battery power supply It...

Page 16: ...rt30A B ShadyHollow24A B ShadyHollow30A B MAGNIFLAME30EN MAGNIFLAME30EP SouthernComfort36A B SouthernComfort36A B WARNING Failure to position the parts in accordance with these diagrams or failure to use only parts specificallyapprovedwiththisheater may result in property damage or personal injury CAUTION Do not remove the data plates attached to the heater base assembly The data plates con tain i...

Page 17: ...B or SouthernComfort36A B models D 025 Figure 22C Installing Right Front Log Side View Figure 23 Installing Back Left Log Back Left Log D 060 D 018 or D026 Flat Part of Log Log Notch Burner Tube Figure 23A Installing Back Left Log Figure 23B Installing Back Left Log D 018 Rear View Burner Tube Log Notch Vertical Portion of Burner Tube See Figures 24 24A and 24B The log has a rectangular stand off ...

Page 18: ...the tube burner and the square peg is pointing up See figures for reference Figure 24B Installing Front Left Log Grate Finger Log Slot Figure 25 Installing Charred Log Figure 25A Installing Charred Log Top View Figure 25B Installing Charred Log Top Side View Square Grate Log Notch 6 Find the right split crossover log D 022 The bottom of the log has a rectangu lar stand off that fits in the slots o...

Page 19: ...Top View Figure 30 Installing Small Left Hand And Right Hand Logs Right Split Cross over Log D 022 Back Top Log D 062 D 023 or D029 For ShadyHollow logs only follow steps 9 and 10 9 Install the small Left Top Log D080 as shown in Figure 30 by mating the rectangular peg and notch 10 Install the small Right Top Log D081 as shown in Figure 30 8 Find the back top log SouthernComfort24A B and ShadyHoll...

Page 20: ...de wires from switch log to control valve Place switch log so the switch is easy to access Two ember materials are supplied with this log set PlatinumBrightEmbersgiveabrightglowappearing as hot coals Should embers need replacing see Accessories Page 37 EMBER PLACEMENT Platinum Bright Ember placement Add em bers to front flat burner Gently remove embers from bag Separate pieces of ember material an...

Page 21: ...ance for the first time after hooking up to gas supply If so you may have to restart the unit several of times to allow the air to bleed from the system TO TURN OFF GAS TO APPLIANCE 1 Once you have activated the screen press the MODE Zone or MODE SET Button until you see OFF 2 Close equipment shutoff valve NOTICE During initial operation of new fireplace burning logs will give off a paper burning ...

Page 22: ...e the backlight will not respond to associated zone function To activate any command the backlight for the screen must be on and the command must be touched before the backlight goes off Powered via four AAA sized batteries 6V nominal with LOW BATTERY INDICATOR 5 0V Touch Screen LCD and Button Layout Not to scale Figure 33 Touch Screen LCD and Button Layout MODE Zone ROOM TEMP Zone TIME PROG Zone ...

Page 23: ...mand if SET TEMP SWING is lower than ROOM TEMP Built in thermostat will measure room temperature All programming should be written for deg F and converted to deg C when selected Temperatures may be displayed in degrees F factory default or degrees C Press the UP and DOWN Buttons simultaneously to change between degrees F and C SET TEMP While in THERMOSTAT mode press the UP or DOWN Button to change...

Page 24: ...the TIME PROG Zone except during Setup operations The day of week will be displayed as one of the following S M T W T F S The time of day will be in 12 hour AM 12 hour PM format Midnight will be displayed as 12 00am Day Time Setup 1 Touch and hold the MODE Zone for 5 seconds to enter Day Time Setup 2 Press the UP or DOWN Buttons to adjust the day of week press the MODE SET Button or wait for 15 se...

Page 25: ... flame height setting command to the control module to adjust the Flame A height Available settings are 1 3 with a factory de fault of 3 Refer to the THERMOSTAT Mode section for additional details on flame modu lation in THERMOSTAT mode While in MANUAL ON THERMOSTAT ON or PROGRAM ON modes touch the FLAME Zone to enter Flame A Adjustment then press the UP or DOWN buttons to raise and lower the flam...

Page 26: ...is ready to accept a transmitter code Next press the mode set button twice on the transmitter within 60 seconds to send a signal the MODE SET button must be pressed once to activate the screen lights up and then a second time for the remote and module to pair If the signal is received the module should beep indicating the signal was received NOTE Module will remain Open and ready to accept a signa...

Page 27: ...carpeting bedding material pet hair etc WARNING Turn off fireplace and let cool before cleaning CLEANING AND MAINTENANCE WARNING Failure to keep the primaryairopening s oftheburner s clean may result in sooting and prop erty damage Perform a periodic visual check of pilot and burner flame BURNER INJECTOR HOLDER AND PILOT AIR INLET HOLE The primary air inlet holes allow the proper amount of air to ...

Page 28: ...liance and let cool Remove blockage blocked burner flame holes will create soot Figure 39 Pilot Inlet Air Hole Your pilot may vary from pilot shown Pilot Air Inlet Hole Pilot Assembly CLEANING AND MAINTENANCE Continued Figure 38 Injector Holder On Outlet Burner Tube Burner Tube Injector Holder Primary Air Inlet Holes 4 Check injector holder located at end of burner tube again Remove any large part...

Page 29: ...uple To S Terminal on Main Module Main Burner Battery Pack Primary or Backup Dry Contact Switches To Pilot Igniter From Pilot Thermocouple Regulator Inlet Gas Valve Valve Step Motor Black Red Igniter From I Terminal on Main Module Cont S M T W T F S AM PM ROOM SET P1 A P1 P2 P2 Pilot ON THERMO OFF u PROGRAM MODE SET Remote Control Figure 40 Wiring Diagram CAUTION Labelallwirespriortodisconnectionw...

Page 30: ...icating with control module 1 Check batteries and replace if needed Batteries in the power supply box can be tested with a multimeter at the two connections at the back of the battery housing where the red and black wires are connected Set the multimeter to DC voltage initiate the ignition sequence and observe the voltage while the system is light ing under load The system will not function under ...

Page 31: ... supply box 7 Check the igniter connection at both the control module and the ODS pilot Connect if loose 8 Free igniter cable if pinched by any metal or tubing Keep igniter cable dry 9 Replace wire harness including igniter cable 10 Replace ODS pilot assembly 11 Replace ODS pilot assembly 12 Replace control module 13 Ground cable from control valve wiring harness is not grounding properly Repositi...

Page 32: ...ould be hand tight plus 1 4 to 1 2 turn You should not be able to loosen the thermocouple at the con trol valve with your hand Check the thermocouple terminal connection at the control module If it is loose remove it with needle nose pliers using the pliers slightly close the terminal s opening and reinstall on to the control module 4 While the pilot is sparking check for gas flow at the ODS pilot...

Page 33: ... while the system is lighting under load The system will not function under 3 8 volts and batteries should be replaced if the voltage is under 4 0 volts 3 Check thermocouple terminal connec tion at the control module If it is loose remove it with needle nose pliers using the pliers slightly close the terminal s opening and reinstall on to the control module 4 A Contact local natural or propane LP ...

Page 34: ...d work within 20 feet of the burner system If it does not replace the batteries in the remote and battery supply box Burner system shuts off Control module sounds 1 long beep 1 Control module is too hot 1 Check to see the fireplace size meets the minimum requirements Call technical service Burner systems shuts off 1 The SAFETY temperature setting in the remote has shut the burner system off 1 The ...

Page 35: ...Slightsmokeorodorduringinitial operation 1 Residues from manufacturing processes and logs curing 1 Problem will stop after a few hours of operation Appliance produces a whistling noise when burners are lit 1 Set the unit to HI by using the remote when burners are cold 2 Air in gas line 3 Air passageways on appliance blocked 4 Dirty or partially clogged burner orifice s 1 Set the unit to LO by usin...

Page 36: ...ll leaks see Checking Gas Connections Page 14 2 Replace control valve or gas control Gas odor during combustion 1 Foreign matter between control valve and burner 2 Gas leak See Warning statement at top of Page 1 Take apart gas tubing and remove foreign matter 2 Locate and correct all leaks see Checking Gas Connections Page 14 Log set cycles to pilot but room temperature drops to a lower than ideal...

Page 37: ...result in poor perfor mance and safety hazards FIREPLACE HOOD BLACK Cat No F1764 Model GA6050 For all models Helps deflect heat away from mantel or wall above fireplace Fits openings 28 to 48 wide FLOOR MEDIA KIT Cat No F1762 Model FM100 For all models Includes Volcanic Stone burner embers and burner cinders VOLCANIC STONE Cat No 80L42 Model FDVS For all models Order when additional volcanic stone...

Page 38: ...MAGNIFLAME24EN F0078 MAGNIFLAME24EP F0081 MAGNIFLAME30EN F0084 MAGNIFLAME30EP 31 43 9 59 29 24 40 49 54 37 23 26 17 15 58 20 25 54 18 16 58 30 38 62 63 54 WARNING Failuretoposition the parts in accordance with these diagrams or failure to use only parts specifically approved with this heater may result in property damage or personal injury ...

Page 39: ...48 1 37 F2947 Valve Electronic Copreci 1 37 F2948 Valve Electronic Copreci 1 38 F2960 Module Control Board 1 39 F2958 Supply Battery Power 1 40 J7603 Regulator Gas 1 40 J3653 Regulator Gas 1 43 F2955 Pilot NG Electric Copreci 1 43 F2956 Pilot LP Electric Copreci 1 62 27K30 Switch Rocker Burner On Off 2 62 F3456 Switch Rocker Burner Hi Lo 2 63 F2964 Switch Momentary 1 48 J8076 Leg Support 1 49 F295...

Page 40: ...7 D 018 J6528 D 026 Log Back Left 1 3 J6698 D 059 J6518 D 017 J6529 D 025 Log Front Left 1 4 J6519 D 020 J6519 D 020 J6519 D 020 Log Charred 1 5 J6699 D 063 J6520 D 021 J6530 D 028 Log Middle Split 1 6 J6521 D 022 J6521 D 022 J6521 D 022 Log Right Split Crossover 1 7 J6522 D 024 J6522 D 024 J6522 D 024 Log Front Top 1 8 J6700 D 062 J6523 D 023 J6531 D 029 Log Back Top 1 9 J6496 None J6496 None J64...

Page 41: ...NO Log Id CAT NO Log Id CAT NO Log Id DESCRIPTION QTY 1 J8245 D 061 J8253 D 019 J8259 D 027 Log Front Right 1 2 J8246 D 060 J8254 D 018 J8260 D 026 Log Back Left 1 3 J8247 D 059 J8255 D 017 J8261 D 025 Log Front Left 1 4 J6519 D 020 J6519 D 020 J6519 D 020 Log Charred 1 5 J8248 D 063 J8256 D 021 J8262 D 028 Log Middle Split 1 6 J8249 D 022 J8257 D 022 J8263 D 022 Log Right Split Crossover 1 7 J824...

Page 42: ...eb site at Astria us com REPLACEMENT PARTS See Pages 38 41 for a complete replacement parts list Use only parts supplied from the manufacturer Normally all parts should be ordered through your IHP distributor or dealer Parts will be shipped at prevailing prices at time of order NEVER USE SUBSTITUTE MATERIALS USE OF NON APPROVED PARTS CAN RESULT IN POOR PERFORMANCE AND SAFETY HAZARDS When ordering ...

Page 43: ... damage to the Product will produce excessive temperatures and could result in a fire hazard c damages caused by failing to provide proper maintenance and service in accordance with the instructions provided with the Product d damages repairs or inefficiency resulting from faulty installation or application of the Product This Limited Three Year Warranty covers only parts and labor as provided her...

Page 44: ... name Innovative Hearth Products IHP reserves the right to make changes at any time without notice in design materials specifications prices and also to discontinue colors styles and products Consult your local distributor for fireplace code information Printed in U S A 2016 Innovative Hearth Products P N 900741 00 Rev D 11 2019 1769 East Lawrence Street Russellville AL 35654 P900741 00 ...

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