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Aastra Model 6731i IP Phone

User Guide

Release 3.2

41-001387-00 Rev 00 – 01.2011

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Summary of Contents for 6731i

Page 1: ...Aastra Model 6731i IP Phone User Guide Release 3 2 41 001387 00 Rev 00 01 2011 ...

Page 2: ...ibute transcribe translate or reduce to electronic medium or machine read able form or language derive source code without the express written consent of the Seller and its Suppliers or dissemi nate or otherwise disclose the Software to third parties All Software furnished hereunder whether or not part of firmware including all copies thereof are and shall remain the property of Seller and its Sup...

Page 3: ...ice 6 IP Phone Keys 7 Key Panel 7 Key Description 8 Keypad Keys 10 Methods for Customizing Your Phone 11 Phone Options via the IP Phone UI 11 Phone Options via the Aastra Web UI 13 Phone Status 18 Phone Status via IP Phone UI 18 Phone Status via the Aastra Web UI 19 Customizing Your Phone 22 Ring Tones and Tone Sets 22 Contrast Level 24 Live Dialpad 25 Set Audio 25 Time and Date 26 User Password 3...

Page 4: ...stribution ACD Key for Sylantro Servers 59 Directed Call Pickup Group Call Pickup Keys for Sylantro Servers 62 XML Key 65 Sprecode Key 67 Park Pickup Keys 68 Last Call Return lcr Key for Sylantro Servers 69 Call Forward Key 70 BLF Xfer 71 Speed Dial Xfer 72 Speed Dial Conf 73 Directory Key 75 Intercom Key 76 Services Key 78 Phone Lock Key 79 Paging Key Sends the RTP Stream 81 None Key 82 Deleting ...

Page 5: ...atures 128 Star Codes 128 Suppress DTMF Playback 128 Display DTMF Digits 129 Play Call Waiting Tone 130 Stuttered Dial Tone 132 XML Beep Support 133 Call Hold Reminder During Active Calls 134 Call Hold Reminder on single hold 135 Status Scroll Delay 136 Incoming Call Interrupts Dialing 137 Switch UI Focus to Ringing Line 139 Preferred Line and Preferred Line Timeout 139 Goodbye Key Cancels Incomin...

Page 6: ...51 XML Applications and Off Hook Interaction 152 XML Override for a Locked Phone 152 RTP Recording and Simultaneous Playing 153 Hold Feature Enhancement for Broadsoft Servers 153 Configurable Save and Delete Keys 153 Authentication Support for HTTP HTTPS Download Methods Used with Broadsoft Client Management System CMS 153 Diverting Calls from Your Phone 154 Display of Call Destination Information...

Page 7: ...e Installation Guide Contains installation and set up instructions general features and func tions and a basic list of configuration options This Installation Guide is included in the box with your phone Aastra 6731i SIP IP Phone User Guide Describes the most commonly used features and functions for an end user This User Guide can be downloaded from www aastratelecom com Aastra Models 9000i and 67...

Page 8: ...er use the Ethernet cable supplied to connect from the phone directly to the network for power No 48v AC power adapter required For Ethernet networks that DO NOT supply power to the phone For power use the 48V AC Power Adapter optional equipment not included to connect from the DC power port on the phone to a power source or optional For power use a Power over Ethernet PoE power injector or a PoE ...

Page 9: ...phone The phone displays the following startup screens During the first start up the 6731i phone attempts to contact the Redirection and Configuration Server rcs aastra com for current server information No personal information is transmitted from the phone during this process The 6731i phone may also look for configuration servers on your local network press 3Remote to enter a remote server addre...

Page 10: ...ke a few moments while the phone downloads the latest updates If language packs were loaded to your phone by your System Administrator the following screen displays during startup Note New updates to your phone can be automatically scheduled from the server This is set up on the phone system by your System Administrator and should be scheduled during non business hours or slow call periods Importa...

Page 11: ...dicates the idle screen for the first line appearance You can use the left and right arrow keys to scroll through the idle screens for all six line appearances on the 6731i Idle Screen 2 The second display line shows the following temporary messages if the event occurs No Service DHCP Failed Restarting New IP Obtained Network Disconnected Connected The second line can also display the following st...

Page 12: ...ork or the account has not been configured by the Network Administrator the No Service or Network Disconnected prompt appears on the display and the telephone status light turns ON The phone also displays the default time and date of 12 00am Jan 1st 2000 Check that the cables are tightly connected to the phone and to the wall jack The phone should automatically detect when the connection is recon ...

Page 13: ...ke and manage your calls and caller information Images of the symbol keys and the symbol hardware platform are used throughout this document 6731i Handset Callers List Key High Quality Speakerphone Conference Key Message Waiting Lamp Transfer Key Hold Key Line Call Appearance keys Volume Control Speaker Key Mute Key Keypad Goodbye Key Navigation Keys Redial Key 8 Line LCD Screen Options Key Progra...

Page 14: ... the LCD display if there is more than 1 line of status text mes sages These keys also let you scroll through menu selections such as the Options List Pressing the LEFT and RIGHT arrow keys lets you view the different line call appear ances While in the Options List these keys allow you to exit or enter the current option When you are editing entries on the display pressing the LEFT arrow key eras...

Page 15: ...ured and or names to the Directory Using this key you enter the number name and line or speed dial key to record in the Directory List 6 DELETE Allows you to delete entries preconfigured from the Directory List and Callers List Must enter the Directory or Callers list and select an entry then press twice to delete entry 7 DIRECTORY Displays up to 200 names preconfigured and phone numbers stored in...

Page 16: ...a Speed Dial Key on page 46 Press the keys associated with a called Interactive Voice Response IVR system Keypad Key Description 0 Dials 0 Dials the Operator on a registered phone 1 Dials 1 2 ABC Dials 2 When entering text this key enters A with one press B with two presses and C with three presses 3 DEF Dials 3 When entering text this key enters D with one press E with two presses and F with thre...

Page 17: ...on 1 Call Forward 1 All 2 Busy 3 No Answer 4 All Off 5 All On The menus that display for Call Forward are dependant on the Call Forward Mode set on the phone Default is Account mode 2 Services 3 Preferences 1 Tones Ring Tone Tone Set 2 Contrast Level 3 Speed Dial Edit 4 Live Dialpad 5 Set Audio Audio Mode Headset Mic Vol 6 Time and Date Time Zone Daylight Savings Time Format Date Format Time Serve...

Page 18: ...by the user These options should only be set up and changed by your System Administrator Option Number Option 1 Call Forward 1 All 2 Busy 3 No Ans 4 All Off 5 All On The menus that display for Call Forward are dependent on the Call Forward Mode set on the phone Default is Account mode 2 Services 3 Preferences 1 Tones Ring Tone Tone Set 2 Contrast Level 3 Live Dialpad 4 Set Audio Audio Mode Headset...

Page 19: ...e Aastra Web UI you need to know your phone s IP address To find your phone s IP address see Finding Your Phone s IP Address on page 19 Using the Aastra Web UI Aastra Web UI 1 Open your web browser enter the phone s IP address or host name into the address field and press Enter The following logon screen displays 2 At the prompt enter your username and password and click OK Note For a user the def...

Page 20: ...thods for Customizing Your Phone 14 41 001387 00 Rev 00 01 2011 The Network Status window displays for the IP phone you are accessing 3 You can logout of the Aastra Web UI at any time by clicking Log Off ...

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