13.
Check Status and Commission Device
Before replacing panels and leaving the vehicle, we STRONGLY recommend that you confirm
normal operation and good communication, using either method below:
Call the service provider to check that the device is online, confirming external power, GPS,
GPRS, CANBus and driver ID status.
OR
Send $TEST to the device by SMS and confirm the response.
•
Confirm device IMEI is as expected
•
Confirm power connection and availability (should be near 100%)
•
Confirm GPS status and availability (should be near 100%)
•
Confirm GSM status and availability (should be near 100%)
•
Confirm all other status checks are “OK”
•
Confirm correct reporting of IGNITION state
•
Confirm presence of CAN data (if fitted)
•
Confirm correct operation of immobiliser (if fitted)
Any exceptions to the above should be addressed before leaving the vehicle
Please refer to the OTA Device Test application note for further details and examples of
$TEST command responses and advice on interpretation / handling of errors.
Example $TEST command response:
TEST:AT240V8
7.0.9.0
357322042745742
O2 UK
PWR:12.5V (100%)
BAT:100%
GPS:OK (95%)
GPRS:OK (98%)
APN:OK
SKT:OK
ACK:OK
IGN:OK (OFF)
CAN:OK
IMOB:OFF
14.
Troubleshooting
If you have any problems, questions or if you suspect a product failure / malfunction, please
contact Astra Telematics technical support:
+44 161 826 8800
