Assa Abloy CLIQ eCLIQ Connect key, Operating Instructions Manual, Page: 28 / 60

28 EN Problem, cause, solution
Problem Cause Solution
Data transmission
does not work. Some Android™
mobile devices do not
support simultaneous
use of Bluetooth
® and
Wi-Fi ® .
Use the mobile radio
network for internet
access.
The key is not dis-
played for Bluetooth
pairing. The key is already
paired. Unpair the key or reset
it .(“Bluetooth inter-
face”, page 21)
Bluetooth activation
does not work. The time window of
2 – 5 seconds was not
observed or the key
was not held straight. Carry out the activa-
tion again (“Activa-
tion”, page 23).
Bluetooth is already
activated. Check the status on
the mobile device;
the display may be
delayed.
Problem, cause, solution