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English

Chapter  5  Troubleshooting

A. If you find a loud noise from Audio line out, please click on the playback button to 
turn it off.

Summary of Contents for IBOX-WHISKEY LAKE

Page 1: ...iBOX Whiskey Lake Ryzen User Manual Version 1 0 Published November 2019...

Page 2: ...plied including but not limited to the implied warranties or conditions of merchantability or fitness for a particular purpose In no event shall ASRock its directors officers employees or agents be li...

Page 3: ...w more about ASRock you re welcome to visit ASRock s website at www ASRock com or you may contact your dealer for further information ASRock Incorporation 6F No 37 Sec 2 Jhongyang S Rd Beitou District...

Page 4: ...How to Install the WiFi Module 10 3 3 How to Install the M 2 SSD 11 3 4 How to Install the 2 5 inch Hard Drive 12 3 5 How to Install the Memory Modules DDR4 Low Voltage 1 2V 14 Chapter 4 Motherboard...

Page 5: ...4 2 4 Onboard Headers and Connectors 26 4 3 Expansion Slots M 2 Slots 29 Chapter 5 Troubleshooting 30...

Page 6: ...otherboard 1 x SATA 1 to 1 Power Cable 4 x HDD Screws M3x4 1 x WiFi Module Screw 1 x Screw for M 2 slot 1 x 96W Power Adapter User Manual Because the hardware specifications might be updated the conte...

Page 7: ...AMD Ryzen Embedded R Series R1505G DC 2 4GHz 12 25W IBOX R1000V R1606G DC 2 6GHz 12 25W IBOX R1000M AMD Ryzen Embedded V Series V1605B QC 2GHz 12 25W IBOX V1000M OS N A Chipset Intel I3 8145UE DC I5...

Page 8: ...o ensure better cooling performance Front I O 2 x USB 3 0 Type A 1 x HDMI 2 x DP 2 x LAN DC IN 1 x Kensington lock Rear I O 1 x COM Port 2 x USB 2 0 Type A 1 x USB 3 0 Type A 1 x Audio out with MIC In...

Page 9: ...2 2260 2280 by bracket HDA I2S DDI2 DDR4 SO DIMM 2400 DDR4 CH1 M 2 E KEY 2230 PCIe 9 USB2 0 LAN1 USB 3 0 1 Front USB3 0 port Type A 1 PORT SATA Port 0 Gen3 x1 port SATA Port 1 Gen3 x1 port NUC Form Fa...

Page 10: ...ECC DP Connector DP0 HDMI2 0 Con Ti SN75DP159RSBR Retimer USB 3 1 G2 port 1 2 USB 3 1 G2 con Rear I O BIOS SPI Realtek ALC233 Line_Out Mic_In combo jack HD AUDIO PCIE 4 RTL8111G PCIE 5 RTL8111G Gb LA...

Page 11: ...owing the location of important components of the iBOX Whiskey Lake Ryzen 2 1 Front View No Description 1 Antenna Port 2 Power Button 3 DC Jack DC IN 4 HDMI Port 5 2 x USB 3 0 Ports Type A 6 HDD LED 7...

Page 12: ...There are two LEDs on the LAN port Please refer to the table below for the LAN port LED indications Activity Link LED Speed LED Status Description Status Description Off No Link Off 10Mbps connection...

Page 13: ...2 3 Inside View No Description 1 Mini PCIe Slot 2 M 2 Slot 3 SATA 3 0 Connectors 4 SO DIMM Slot 5 Hard disk drive tray compatible with 2 5 SATA HDD SO DIMM memory hard drive and mSATA SSD are not inc...

Page 14: ...English Chapter 3 Hardware Installation This chapter helps you install or remove important components 3 1 How to Remove the Bottom Case 1 Remove the four screws on the bottom case 2 Then lift up and r...

Page 15: ...nglish 3 2 How to Install the WiFi Module 1 Locate the WiFi Module slot on the motherboard 2 Carefully insert the WiFi Module into the slot 3 Tighten the screw to secure the WiFi Module to the motherb...

Page 16: ...hiskey Lake Ryzen 11 English 3 3 How to Install the M 2 SSD 1 Locate the M 2 slot on the motherboard 2 Carefully insert the M 2 SSD into the slot 3 Tighten the screw to secure the M 2 SSD to the mothe...

Page 17: ...l the 2 5 inch Hard Drive 1 Remove the four screws on the bottom case Then lift up and remove the bottom panel 2 Attach the HDD cage to the bottom panel and secure it using the four screws Then connec...

Page 18: ...iBOX Whiskey Lake Ryzen 13 English 3 Connect the SATA Data and Power Cable to the motherboard 4 Then reinstall the bottom panel...

Page 19: ...les snap into place 1 The iBOX Whiskey Lake Ryzen requires DDR4 SO DIMM 1 2V 2 For dual channel configuration you always need to install identical the same brand speed size and chip type DDR4 SO DIMM...

Page 20: ...SB3_1 LAN2 USB 3 1 USB3_2 BIOS ROM M2_SEL2 1 CLRMOS1 1 1 LPC1 RESET HDLED PWRBTN PLED PANEL1 1 PWR_JP1 1 USB2_3_4 1 COM1 1 1 M 2 Key M Socket M2_1 2 M 2 Key E Socket M2_2 3 USB2 0 Connector USB2_3_4 4...

Page 21: ...Embedded V Series V1605B QC 2GHz 12 25W 4X4 V1000M Chipset SoC Expansion Slot PCIe N A Mini PCIe N A mSATA N A M 2 1 x Key M 2242 2260 2280 by BRACKET with PCIe x4 and SATA3 for SSD 1 x Key E 2230 wit...

Page 22: ...R Output 1 Speaker Header N A TPM N A Watchdog Timer Output N A Interval N A Power Requirements Input PWR 12V 96W DC In DC Jack Power On ATX Supported ATX Press Button to PWR on after Power input read...

Page 23: ...e computer and unplug the power cord from the power supply After waiting for 15 seconds use a jumper cap to short pin2 and pin3 on CLRMOS1 for 5 seconds However please do not clear the CMOS right afte...

Page 24: ...ent SATA3 interface allows up to 6 0 Gb s data transfer rate USB 2 0 Connector There is one USB 2 0 9 pin USB2_3_4 connector on this see p 15 No 3 motherboard DUMMY GND GND B B A A USB_PWR USB_PWR 1 _...

Page 25: ...ard drive activity LED on the chassis front panel The LED is on when the hard drive is reading or writing data The front panel design may differ by chassis A front panel module mainly consists of powe...

Page 26: ...iBOX Whiskey Lake Ryzen 21 English Back Side Power Button Header PWR_BTN1 Fan Connector FAN1 1 FAN_SPEED_CONTROL FAN_SPEED 12V GND...

Page 27: ...1 USB3_1 LAN2 USB 3 1 USB3_2 BIOS ROM 1 LPC1 1 CLRCMOS1 1 COM1 1 USB2_0_5 1 HDLED RESET PLED PWRBTN PANEL1 1 M 2 Key M Socket M2M_1 2 M 2 Key E Socket M2E_1 3 COM Port Header RS232 422 485 4 System Pa...

Page 28: ...D 1 x Key E 2230 with PCIe x1 and USB 2 0 for Wireless Memory Technology Dual Channel DDR4 2400MHz Max 32GB Socket 2 x SO DIMM ECC Support Yes Graphics Controller AMD Radeon Vega 3 Graphics 4X4 R1000M...

Page 29: ...ader Watchdog Timer Output From Super I O to drag RESETCON Interval 256 segments 0 1 2 255sec Power Requirements Input PWR 12V only DC Jack Power On AT ATX Supported AT Directly PWR on as Power input...

Page 30: ...MOS To clear and reset the system parameters to default setup please turn off the computer and unplug the power cord from the power supply After waiting for 15 seconds use a jumper cap to short pin2 a...

Page 31: ...The current SATA3 interface allows up to 6 0 Gb s data transfer rate USB 2 0 Connector There is one USB 2 0 9 pin USB2_0_5 connector on this see p 22 No 5 motherboard 1 System Panel Header This heade...

Page 32: ...y LED on the chassis front panel The LED is on when the hard drive is reading or writing data The front panel design may differ by chassis A front panel module mainly consists of power switch reset sw...

Page 33: ...28 English Back Side Power Button Header PWR_BTN3 Fan Connector FAN1 1 FAN_SPEED_CONTROL FAN_SPEED 12V GND...

Page 34: ...s M 2 Slots There are 2 M 2 slots on this motherboard M 2 for SSD Key M M2_1 2242 2260 2280 by BRACKET supports PCIe x4 and SATA3 for SSD M 2 for Wi Fi Key E M2_2 2230 supports PCIe x1 and USB 2 0 for...

Page 35: ...30 English Chapter 5 Troubleshooting A If you find a loud noise from Audio line out please click on the playback button to turn it off...

Page 36: ...here is no sound from your Audio Mic make sure your select the correct audio device 1 Click on the Audio Manager shortcut on your desktop 2 Click the Front Panel button 3 Select the device you plug in...

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