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Chapter 3

51

8.

Disconnect the modem board cable from the main board.

9.

Remove the two screws holding the modem board then detach the modem board.

10.

Disconnect the modem cable from the modem board.

11.

Remove the three screws holding the CPU heatsink then remove it.

12.

Use a flat headed screwdriver to release the CPU socket lock (see two pictures below).

13.

Remove the CPU from the socket carefully.

14.

Remove the two screws fastening north bridge plate then remove it.

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Summary of Contents for 3610 Series

Page 1: ...s Service Guide PRINTED IN TAIWAN Service guide files and updates are available on the ACER CSD web for more information please refer to http csd acer com tw Download Free Service Manual at http print...

Page 2: ...ade on Aspire 3610 service guide Date Chapter Updates 2005 07 21 Chapter 1 Revise information on Hardware Specification and Configurations 2005 10 24 Chapter 1 Revise battery vendor and specification...

Page 3: ...specifically disclaims any warranties of merchantability or fitness for any particular purpose Any Acer Incorporated software described in this manual is sold or licensed as is Should the programs pr...

Page 4: ...information related to the current topic WARNING Alerts you to any damage that might result from doing or not doing specific actions CAUTION Gives precautionary measures to avoid possible hardware or...

Page 5: ...c service guide In such cases please contact your regional offices or the responsible personnel channel to provide you with further technical details 2 Please note WHEN ORDERING FRU PARTS that you sho...

Page 6: ...VI Download Free Service Manual at http printer1 blogspot com...

Page 7: ...Boot 38 Exit 39 BIOS Flash Utility 40 Chapter 3 Machine Disassembly and Replacement 41 General Information 42 Before You Begin 42 Disassembly Procedure Flowchart 43 Removing the Battery Pack 45 Remov...

Page 8: ...56 Memory check 57 Power System Check 57 Touchpad Check 59 Power On Self Test POST Error Message 60 Index of Error Messages 61 Phoenix BIOS Beep Codes 64 Index of Symptom to FRU Error Message 68 Inter...

Page 9: ...0 T Dual independent display support T MPEG 2 DVD hardware assisted capability Storage subsystem T 40 60 80 GB ATA 100 hard disk drive T Optical drive options tDVD Dual double layer drive tDVD CD RW...

Page 10: ...ortable design T Stylish appearance T Full size keyboard with four programmable launch keys T Ergonomically centered touchpad pointing device T Internet 4 way scroll button I O Ports T Four USB 2 0 po...

Page 11: ...ROM 4M BITS 3 4 5 6 7 8 9 10 11 12 15 16 17 18 31 29 MDC Card G1421B Codec OP AMP 27 ACLINK 26 21 MODEM Mobile CPU ALC655 13 CRT CONN 14 LCD USB 4 PORT HDD MINI USB Blue tooth Dothan ENE KB3910 PM39LV...

Page 12: ...e Connector 8 U14 ENE KB3910SF C1 3 LID1 Lid Switch Cable Connector 9 U20 RTL8100CL 4 BLUE1 Bluetooth Cable Connector 10 RTC1 RTC Battery Connector 5 KB1 Keyboard Connector 11 PCH1 PC Card Slot 6 TPAD...

Page 13: ...ack 12 ODD1 ODD Connector 2 LAN1 Ethernet Port Modem Jack 13 FAN1 Fan Connector 3 USB1 USB port 14 USB2 USB Port 4 CRT1 External Display Connector 15 USB3 USB Port 5 MDCW 1 Modem Cable Connector 16 US...

Page 14: ...in Jack 9 DM1 DIMM Slot2 20 LOUT1 Headphones Speakers Line Out Jack 10 U45 North Bridge Intel 910GML 21 U53 BIOS ROM 11 HDD HDD Connector 22 PIN Description Pin1 Pin8 Clear Password Pin2 Pin7 No Funct...

Page 15: ...sensitive pointing device which functions like a computer mouse 6 Click buttons left center and right The left and right buttons function like the left and right mouse buttons the center button serves...

Page 16: ...to enable disable Wireless function Lights to indicate the status of wireless LAN communications manufacturing option 4 Microphone Line in jack Accepts input from external microphones 5 Headphones Spe...

Page 17: ...eject button Ejects the PC Card for the slot Icon Item Description 1 Optical drive Internal optical drive accepts CDs or DVDs depending on the optical drive type 2 Optical drive eject button Ejects th...

Page 18: ...port Connects to a Fast Ethernet network 4 Modem RJ 11 port Connects to a phone line 5 USB 2 0 port Connects to USB 2 0 devices e g USB mouse USB camera 6 External display VGA port Connects a display...

Page 19: ...n memory 2 Battery lock Locks the battery in place 3 Battery release latch Releases the battery for removal 4 Battery bay Houses the computer s battery pack 5 Cooling fan Helps keep the computer cool...

Page 20: ...anager Please see Acer eManager The mail and Web buttons are pre set to email and Internet programs but can be reset by users To set the Web browser mail and programmable keys run the Acer Launch Mana...

Page 21: ...e touchpad The central location on the palmrest provides optimum comfort and support Touchpad Basics The following teaches you how to use the touchpad Launch key Default application Mail Email applica...

Page 22: ...e touchpad Also keep the touchpad dry and clean The touchpad is sensitive to finger movements Hence the lighter the touch the better the response Tapping too hard will not increase the touchpad s resp...

Page 23: ...are in uppercase Num lock Fn F11 When Num Lock is on the embedded keypad is in numeric mode The keys function as a calculator complete with the arithmetic operators and Use this mode when you need to...

Page 24: ...ovide a variety of function Tab Activates next taskbar button E Opens the My Computer window F1 Opens Help and Support F Opens the Find All Files dialog box R Opens the Run dialog box M Minimizes all...

Page 25: ...Fn F6 Screen blank Turns the display screen backlight off to save power Press any key to return Fn F7 Touchpad toggle Turns the internal touchpad on and off Fn F8 Speaker toggle Turns the speakers on...

Page 26: ...Open a text editor or word processor 2 Either directly press the Dollar key at the bottom right of the keyboard or hold Shift and then press the 4 key at the upper center of the keyboard NOTE This fun...

Page 27: ...GA BIOS CD ROM bootable IEEE 1394 BIOS password control Set by setup manual Second Level Cache Item Specification Cache controller Built in CPU Cache size 2MB for Intel Pentium M 725A Processor 1MB fo...

Page 28: ...8MB 640MB 512MB 256MB 768MB 512MB 512MB 1024MB 512MB 1024MB 1536MB 1024MB 0MB 1024MB 1024MB 128MB 1152MB 1024MB 256MB 1280MB 1024MB 512MB 1536MB 1024MB 1024MB 2048MB LAN Interface Item Specification C...

Page 29: ...0000 60000 80000 Bytes per sector 512 512 512 Data heads 2 3 for Hitachi and Seagate 4 for Toshiba 4 for Hitachi 3 for Seagate Drive Format Disks 1 2 2 Spindle speed RPM 4200 RPM 4200 RPM 4200 RPM Per...

Page 30: ...Mbytes sec Buffer Memory 2MB Interface Enhanced IDE ATAPI compatible Applicable disc format Support disc formats 1 Reads data in each CD ROM CD ROM XA CD 1 Video CD CD Extra and CD Text 2 Reads data i...

Page 31: ...MB Interface DDR2 USB Port Item Specification Chipset Built in ICH6 M USB Compliancy Level 2 0 OHCI USB 1 1 and USB 2 0 Host controller Number of USB port 4 Location three on the left side one on the...

Page 32: ...Panasonic CGR B 8B5AE Battery Type Li ion Pack capacity 4400 mAh for 8cell 4000mAh for 4cell Number of battery cell 8 4 Package configuration 4 cells in series 2 series in parallel Normal voltage 14 4...

Page 33: ...0X08 A3 LG LP154W01 A5K2 CHIMEI N154I1 L07 Screen Diagonal mm 15 0 inches 38 1cm 15 4 inches 390 1 Active Area mm 304 1x228 1 331 2x207 0 331 2x207 0 Display resolution pixels 1024x768 XGA 1280x800 WX...

Page 34: ...z Maximum input AC current 1 7A Inrush current 220A 115VAC 220A 230VAC Efficiency 82 min 115VAC input full load System Power Management ACPI mode Power Management Mech Off G3 All devices in the system...

Page 35: ...please set the parameter to enabled Press F12 during POST to enter multi boot menu In this menu user can change boot device without entering BIOS SETUP Utility PhoenixBIOS Setup Utility CPU Type Inte...

Page 36: ...ny of the menu options to go to the Exit menu T In any menu you can load default settings by pressing t You can also press u to save any changes made and exit the BIOS Setup Utility NOTE You can chang...

Page 37: ...ield displays the serial number of this unit Asset Tag Number This field displays the asset tag number of the system Product Name This field shows product name of the system Manufacturer Name This fie...

Page 38: ...t Exit Item Specific Help System Time 09 25 48 System Date 07 08 2005 System Memory 640 KB Extended Memory 510 MB Video Memory 128MB Quiet Boot Enabled Power on display Auto Network boot Enabled F12 B...

Page 39: ...splayed or not shows Summary Screen is disabled or enabled Enabled Customer Logo is displayed and Summary Screen is disabled Disabled Customer Logo is not displayed and Summary Screen is enabled Optio...

Page 40: ...s Clear Set User Password Set Supervisor Password Password on Boot Disabled Supervisor Password controls accesses of the whole setup utility It can be used to boot up when Password on boot is enabled...

Page 41: ...rd on boot parameter 5 When you are done press u to save the changes and exit the BIOS Setup Utility Removing a Password Follow these steps Parameter Description Option User Password is Shows the sett...

Page 42: ...meter and press the e key The Set Password box appears 2 Type the current password in the Enter Current Password field and press e 3 Type a password in the Enter New Password field Retype the password...

Page 43: ...Chapter 2 37 If the new password and confirm new password strings do not match the screen will display the following message Download Free Service Manual at http printer1 blogspot com...

Page 44: ...IOS Setup Utility Information Main Security Exit Item Specific Help Hard Drive CD ROM DVD Drive Keys used to view or configure devices Enter to expands or collapses devices with a or F5 and F6 moves t...

Page 45: ...efault Load default values for all SETUP item Discard Changes Load previous values from CMOS for all SETUP items Save Changes Save Setup Data to CMOS PhoenixBIOS Setup Utility Information Main Securit...

Page 46: ...Phlash utility NOTE Do not install memory related drivers XMS EMS DPMI when you use the Phlash NOTE Please use the AC adaptor power supply when you run the Phlash utility If the battery pack does not...

Page 47: ...harge T Small Philips screw driver T Philips screwdriver T Plastic flat head screw driver T Tweezers NOTE The screws for the different components vary in size During the disassembly process group the...

Page 48: ...the disassembly procedure make sure that you do the following 1 Turn off the power to the system and all peripherals 2 Unplug the AC adapter and all power and signal cables from the system 3 Remove th...

Page 49: ...DIMM Cover H 2 P 1 HDD Module O 4 H 3 CPU Lower Case Assembly 86 9A353 3R0 2 Modem Board Memory ODD Module Wireless LAN Card HDD HDD Bracket M 4 Keyboard LCD Module J 2 on bottom side K 2 on top side...

Page 50: ...25 86 9A352 3R0 H SCREW 86 9A352 4R0 I SCREW M2 5 4L NYLOCK BLACK ZN 86 9A353 4R0 J SCREW M2 5X6 86 9A353 6R0 K SRW M2 5 8L B ZN NYLOK 700 86 9A353 8R0 L SCRW M2 5 L3 NON NYLOK 86 9A523 3R0 M SCREW M3...

Page 51: ...Chapter 3 45 Removing the Battery Pack 1 Unlock the battery lock 2 Slide the battery latch then remove the battery Download Free Service Manual at http printer1 blogspot com...

Page 52: ...eless LAN card Therefore the image does not show wireless LAN antenna wireless LAN card Please refer to below section How to Remove the Wireless LAN Card for more details 5 Remove four screws fastenin...

Page 53: ...headed screwdriver to push the ODD module outwards then remove it Removing the LCD Module 1 Open the notebook as the impage shows 2 Detach the middle cover carefully as shown 3 Remove the screw holdi...

Page 54: ...n 7 Take out the LCD cable from the main unit then disconnect the cable 8 Remove two screws fastening the LCD module 9 Remove another two screws on the bottom as shown 10 Then detach the entire LCD mo...

Page 55: ...en remove 13 screws on the bottom as shown NOTE Screw type for red circle is M2 5x8 and screw type for yellow circle is M2 5x6 5 Open the upper case assembly as shown 6 After you open the upper case a...

Page 56: ...oth module 2 Disconnect the speaker set cable from the main board 3 Remove two screws fastening the main board to the lower case 4 Remove two hex screws holding the main board on the rear side 5 Then...

Page 57: ...e modem cable from the modem board 11 Remove the three screws holding the CPU heatsink then remove it 12 Use a flat headed screwdriver to release the CPU socket lock see two pictures below 13 Remove t...

Page 58: ...three screws fastening the speaker set 16 Tear off the tape holding the speaker set 17 Take out the speaker set from the lower case This completes main unit disassembly Download Free Service Manual at...

Page 59: ...cable from the inverter 6 Disconnect the inverter cable and remove the inverter 7 Remove two screws fastening the LCD assembly 8 Take out the LCD assembly from Remove another screw holding the LCD bra...

Page 60: ...the HDD Module 1 Remove the two screws holding the HDD bracket on one side 2 Remove another two screws holding the HDD bracket on the other side 3 Then take the hard disc drive out from the HDD brack...

Page 61: ...erified Go To Power failure The power indicator does not go on or stay on Power System Check on page 57 POST does not complete No beep or error codes are indicated Power On Self Test POST Error Messag...

Page 62: ...drive or can cause the drive to fail Do the following to select the test device 1 Boot from the diagnostics diskette and start the diagnostics program 2 See if CD ROM Test is passed when the program r...

Page 63: ...ake sure that the DIMM is fully installed into the connector A loose connection can cause an error Power System Check To verify the symptom of the problem power on the computer using each of the follo...

Page 64: ...em board T If the problem is not corrected see Undetermined Problems on page 72 T If the voltage is not correct go to the next step NOTE An audible noise from the power adapter does not always indicat...

Page 65: ...n 50 of the total power remaining when installed in the computer If the battery status indicator does not light up remove the battery pack and let it return to room temperature Re install the battery...

Page 66: ...when servicing a computer If the symptom is not listed see Undetermined Problems on page 72 The following lists the error messages that the BIOS displays on the screen and the error symptoms classifi...

Page 67: ...lity Hard disk drive System board Stuck Key see Keyboard or Auxiliary Input Device Check on page 56 Keyboard error see Keyboard or Auxiliary Input Device Check on page 56 Keyboard Controller Failed se...

Page 68: ...ror Cache disabled System board CPU ID System board DMA Test Failed DIMM System board Software NMI Failed DIMM System board Fail Safe Timer NMI Failed DIMM System board Device Address Conflict Run Loa...

Page 69: ...adapter See Power System Check on page 57 Reconnect the LCD connector Hard disk drive LCD inverter ID LCD cable LCD Inverter LCD System board No beep power on indicator turns on and LCD is blank But y...

Page 70: ...timer initialization 1Ah 8237 DMA controller initialization 1Ch Reset Programmable Interrupt Controller 20h 1 3 1 1 Test DRAM refresh 22h 1 3 1 3 Test 8742 Keyboard Controller 24h Set ES segment regi...

Page 71: ...69h Setup System Management Mode SMM area 6Ah Display external L2 cache size 6Bh Load custom defaults optional 6Ch Display shadow area message 6Eh Display possible high address for UMB recovery 70h D...

Page 72: ...tic rate A8h Erase F2 prompt AAh Scan for F2 key stroke ACh Enter SETUP AEh Clear Boot flag B0h Check for errors B2h POST done prepare to boot operating system B4h 1 One short beep before boot B5h Ter...

Page 73: ...ti Processor EAh Initialize OEM special code EBh Initialize PIC and DMA ECh Initialize Memory type EDh Initialize Memory size EEh Shadow Boot Block EFh System memory test F0h Initialize interrupt vect...

Page 74: ...inverter LCD cable LCD System board Indicator Related Symptoms Symptom Error Action in Sequence Indicator incorrectly remains off or on but system runs correctly Reconnect the inverter board Inverter...

Page 75: ...ower Management Related Symptoms Symptom Error Action in Sequence The system will not enter hibernation See Save to Disk S4 on page 26 Keyboard if control is from the keyboard Hard disk drive System b...

Page 76: ...ng System board USB does not work correctly System board Print problems Ensure the Parallel Port in the Onboard Devices Configuration of BIOS Setup Utility is set to Enabled Onboard Devices Configurat...

Page 77: ...FRU replacement should be considered only when a recurring problem exists When analyzing an intermittent problem do the following 1 Run the advanced diagnostic test for the system board in loop mode a...

Page 78: ...ystem Check on page 57 1 Power off the computer 2 Visually check them for damage If any problems are found replace the FRU 3 Remove or disconnect all of the following devices T Non Acer devices T Prin...

Page 79: ...e printed Service Guide For ACER AUTHORIZED SERVICE PROVIDERS your Acer office may have a DIFFERENT part number code from those given in the FRU list of this printed Service Guide You MUST use the loc...

Page 80: ...6 1 3 16 1 2 1 6 7 41 1 2 1 3 1 26 36 1 2 1 26 2 41 91 26 1 36 1 3 1 4 1 3 1 5 3 91 291 26 1 4 1 36 1 56 1 5 1 9 4 291 426 1 3 1 6 1 5 1 7 1 5 2 3 4 426 911 1 4 1 9 1 8 2 2 1 7 2 6 5 BOH UPM 1 41 1 3...

Page 81: ...BOARD SYNPATICT M61PUF1G372 56 17004 071 N A MODEM BOARD FOXCONN T60M845 01 54 09011 641 CABLE N A TOUCHPAD CABLE 50 4E102 001 N A POWER CORD 10A 125V US 27 01518 521 N A COVER SWITCH CABLE 50 4C506 0...

Page 82: ...01 N A TOUCHPAD BRACKET 60 4C510 002 5 DIMM COVER 60 4E105 001 N A HINGE PACK 15 4 LEFT RIGHT 6K 4C5CS 001 COMBO Drive 10 COMBO MODULE 24X 65 4E104 001 N A OPTICAL BRACKET 33 4C511 002 N A ODD BEZEL 6...

Page 83: ...EL M380 1 6GMHZ INTEL KC NC001 380 N A CPU DOTHAN730 1 6GMHZ INTEL KC N0001 730 N A CPU DOTHAN740 1 73GMHZ INTEL KC N0001 740 N A CPU DOTHAN750 1 87GMHZ INTEL KC N0001 750 N A CPU DOTHAN760 2GMHZ INTE...

Page 84: ...20 HDD 40G SAMSUNG MP0402H KH 0400B 002 HDD MODULE 60G 65 4E101 001 HDD BRACKET 60 4E107 001 HDD 60G SEAGATE ST960821A KH 06001 002 HDD 60G TOSHIBA MK6025GAS KH 06004 004 HDD 60G HITACHI C25N060ATMR04...

Page 85: ...plays LCD bracket right and left 33 4C503 001 N A LCD BRACKET 15 LEFT Note The image displays LCD bracket right and left 33 4C504 001 N A LCD CABLE 15 XGA FVC 50 4C510 001 N A LCD BEZEL 15 4 W LOGO 60...

Page 86: ...XGA SAMSUNG LTN154X3 L01 G LK 15406 006 N A LCD 15 4 WXGA LG LP154W01 TLA2 LK 15408 014 N A LCD 15 4 WXGA CHIMEI N154I1 L07 LK 1540D 004 MAINBOARD 20 MAINBOARD MORAR W O CPU W MODEM MODEM CABLE PCMCIA...

Page 87: ...UI 99 N5982 M1D KEYBOARD 89KEY DARFON NSK H3M0U UK 99 N5982 M0U KEYBOARD 88KEY SUNREX K032130A1 UI 90 4C507 S1D KEYBOARD 88KEY DARFON NSK H30M02 CH 99 N5982 M02 KEYBOARD 89KEY DARFON NSK H3M0S SP 99...

Page 88: ...OARD 88KEY DARFON NSK H3M0L GK 99 N5982 M0L KEYBOARD 88KEY DARFON NSK H3M0H HB 99 N5982 M0H KEYBOARD 88KEY DARFON NSK H3M0R RU 99 N5982 M0R AS1680 AS1410 KEYBOARD DARFON SLOVENIA TBD AS1680 AS1410 KEY...

Page 89: ...9A352 3R0 12 SCREW 86 9A352 4R0 N A SCREW 86 9A353 4R0 14 SCREW 86 9A353 6R0 15 SCREW 86 9A353 8R0 N A SCREW 86 9A523 3R0 N A SCREW 86 9A524 4R0 N A SCREW 86 9A552 3R0 16 SCREW 86 9A552 4R0 17 SCREW...

Page 90: ...84 Chapter 6 Download Free Service Manual at http printer1 blogspot com...

Page 91: ...inations 21 Disassembly Battery Pack 49 Procedure Flowchart 48 Display 2 display hotkeys 16 Display Standby Mode 29 DVD ROM Interface 23 24 E Environmental Requirements 29 Error Symptom to Spare Part...

Page 92: ...k 70 Power Adapter 69 R Removing the Battery Pack 50 S Second Level Cache 20 speakers hotkey 16 Standby Mode 29 System Check Procedures 67 System Diagnostic Diskette 43 System Memory 21 System Utiliti...

Page 93: ...Index 87 Download Free Service Manual at http printer1 blogspot com...

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