Aspect TDMHA.00, Installation Manual

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Headset Adapter Installation Guide
4-22-2008 3205-10084B Page 1
About this Guide
The Headset Adapter Requirements and Operations Guide details the functional operation
and requirements for direct connect of the TDMHA-00 Headset Adapter to the Aspect
Software Digital Communications Processor, Model DCP-00. The TDMHA-00 Headset
Adapter is intended only for use with the Aspect Software DCP-00.
Intended Audience
This guide is designed for Aspect Software system users and supervisors who are familiar
with the particular contact center environment in which Aspect products are installed.
Readers are required to have a basic understanding of and familiarity with the Microsoft
Windows operating system as well as an understanding of sophisticated software
applications such as Ensemble, Unison, EnsemblePro, Conversations, and Unified IP.
If you are a new Aspect Software user, please contact Aspect University for the latest
training course information.
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Internet: hftp://www.Aspect.com
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Email:edu@Aspect.com
FCC Compliance
This equipment has been tested and found to comply with the limits for a Class A digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference when the equipment is operated in a
commercial environment. This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. Operation of this equipment in a residential area is
likely to cause harmful interference. Users will be required to correct the interference at their
own expense.
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Changes or modifications not expressly approved by the party responsible for
compliance could void the user's authority to operate the equipment.
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This Class A digital apparatus complies with Canadian ICFS-003
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Cet appareil numeric de la classe A est conforme a la norme NMB-003 du
Canada.
Regulatory Compliance
The TDMHA has been tested to, and conforms to, the following:
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CE Mark (for safety)
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Low Voltage Directive and IEC 950 Amendments 1, 2, 3, and 4
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UL/cUL Listed